(I was visiting Knoxville around the beginning of May) The coffee was amazing! I am a barista myself and am very picky and critiquing of my lattes. I got their tiramisu latte, 10/10. I loved the little shop inside as well, I got a couple little goodys. Service was quick and friendly. I really wanted to go back to get a second latte, still kicking myself I didn't haha read more

Jack's is more than your average coffee shop. It is also a plant haven for people like me to completely get lost in. So many options: adult plants or small propagated stems available for purchase. And lastly, they have the cutest gift shop where you can get something for everyone on your list!! Don't overlook this place when shopping for the holidays. I picked out a watercolor notebook for my best friend here who loves to paint. Other gifts you can find: earrings, books, soaps, lotion, tees, hats, etc. I loved sitting here in the middle of Jack's, with almost the whole place to myself. There's plenty of seating and even back rooms you can retreat to for more quietude. If you haven't been to Jack's, you're truly missing out on this wonderful neighborhood gem! read more

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What a cool spot and concept, I hope they get some more plants soon. However they had neem oil and other staples needed for indoor plants, what a win! Their coffee also looked good and the girls working were super nice! read more

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A great cafe for a morning cup in Knoxville. Set in a cute gift shop with plenty to look at, this spot offers a perfect cafe de miel that really hit the spot. A must for sophisticated coffee in town. read more

Amazing service fantastic pricing in great coffee. All of their pastries are locally baked.

This is a good coffee shop in a revitalized part of downtown Knoxville next to Magpies bakery. I'm not a city dweller. So, I don't make it out this way often. But, as a purveyor of caffeine, Jacks called out to me as I drove past and lured me inside to check out its offerings. Overall, it's flavorful, authentic independent coffee. The real deal if you want a decent coffee or latte. The concept of including plants and other items is interesting. I'm not sure I would be shopping for live plants at a coffee bar. But, it's cool nonetheless (except for the weird, B-list music that was playing). They also have a nice outdoor area. I like the aesthetic here and, if I was a college student, I probably would be coming here to hang out sometimes. Overall: Worth a stop if you are in the area. Good coffee. read more

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Really good matcha! Ceremonial grade and delicious. Would reccomend. Cute vibes and nice place to chill read more

Jacks Coffee & Plants - Vanilla Matcha - Coffee & Tea Near Me - Knoxville, Tennessee

My rating is relative to what I'm used to in Houston / Austin. The coffee was average. Environment average.

Super cute coffee shop. I stopped by on a road trip to get some work done and got a table and outlet easily. Parking is good too. The baristas are nice and even made me a mix of two drinks that sounded good. I think having to pay $1.25 extra for plant milk is too high but otherwise no complaints! I would come back if I'm the area again. Also love the beautiful plants. read more

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FAVORITE COFFEE SHOP IN KNOXVILLE!! Jacks is the perfect environment for a coffee date or a quiet work space. The workers are extremely kind and helpful. They have a unique and high quality menu that is frequently changing. AND If you're looking to add to your plant nursery at home, Jacks has a wonderful selection of well kept plants! Couldn't recommend a place more!! read more

Jack's is good in all seasons, but they really come through when you have the sniffles and it's chilly outside. I highly recommend sipping their lavender London fog while you shop for a new plant friend or a small gift. Jax is a real gift to Gay St! read more

Jacks Coffee & Plants - a laptop and a cup of water - Coffee & Tea Near Me - Knoxville, Tennessee

New! Amazing staff. Friendly & knowledgeable both about the coffee & plants. Their matcha green tea latte is PROPER matcha! Stirred with traditional "brush" and no sweeteners (unless requested) Bakery items, assorted Toasts & Sandwiches! We'll DEFINITELY be back! read more

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Wow!!! I love Jacks! It is one of my favorite places to go for coffee. I'm in medical school and I'm always wanting to find new places to study and take a little break! This is just the place The ascetic is absolutely everything. I was sad before coming in last week and immediately when I came in I was greeted with a smile and a relaxing atmosphere. Turned my frown upside down for sure haha. I got an iced latte the first time I came here. It was delicious and I snuck a bite of my friends caprese sandwich.... Oh my gosh this was amazing. So earthy and flavorful! The second time I came here I got the peppermint mocha. This was so warm and beautiful right in front of the Christmas tree. I will for sure be back to jacks! read more

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Do you love coffee & plants? Well this place combines both with a tropical boho theme throughout the shop! I've had their strawberry matcha latte and their lemon basil iced tea and I will be continuing to come back to try more things! Plus they have awesome local souvenirs and gifts and great pins and stickers. Love when they have local vendors on Saturdays bc I get to shop around and get a drink too! read more

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This Jacks location has really friendly staff, easy parking, and lots of seating. The coffee offerings are decent; however, I wish they had more gluten-free with the vegan/vegetarian options they currently have. The interior of the lobby and seating areas are comfortable and a soothing with all the various potted plants for sale. read more

Jacks has a very calming environment. This make it a great place to study or get work done while drinking a coffee. There is free Wi-Fi here. The store does not have many "traditional syrups" but they do have many tasty more "earthy" ones. The staff was extremely nice and welcoming. The food was good but the portions were small. There is also limited parking in the front of the building so you may have to park else where. read more

Jacks Coffee & Plants - Turkey cheddar sandwich, and a lavender latte - Coffee & Tea Near Me - Knoxville, Tennessee

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Cutest coffee and gift shop! Pictures don't do this place justice. Great selection of coffee flavors (cardamom, honey, lavender mint, rose,...) local art and gifts from Knoxville, and everything looks fresh with all the green plants everywhere. Can't wait to go back. read more

Jacks Coffee & Plants - Greek avocado toast was SO good!! - Coffee & Tea Near Me - Knoxville, Tennessee

Okay as a plant lover, what is better than getting work done with some coffee/tea in a plant shop? Some really cool art for sale too! read more

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Matcha is just okay but what really did it in for me were the baristas. They are not welcoming or friendly at all. I thought I would give this place a second shot after a bad experience the first time I came here but nope. Same snobby baristas who give you dirty looks the second you walk in the door. read more

Menu should point out that matcha latte is made the "traditional" way - without any sweetener. Most coffee shops that serve matcha lattes make them like other tea lattes, which include simple syrup to sweeten. I'm sure the matcha latte is fine if you like it without any sugar, but this is not what I was expecting when I ordered. read more

I would honestly give this place a 3.5. Their coffee is pretty good and the atmosphere is super relaxing, but I've never had good luck with the staff. They are either rude and not interested or uneducated about coffee/tea. The first time I was there, the girl working had three friends just standing at the counter. It was obvious we didn't know where to order and they just seemed unwelcoming while trying to visit on the clock. This was my first time and I'm in love with plants, so naturally I was very excited about going here for the first time, but this wasn't the kind of first experience I wish I had. The second time I was there, I asked about the most caffeinated tea they had and the girl recommends green tea to me. I worked as a barista for 4 years so I too know what I'm asking for when I'm ordering anything from a coffee shop. You can have a great place, but your staff needs to be knowledgeable, kind, and helpful. read more

Jacks Coffee & Plants - Iced cold brew with cream - Coffee & Tea Near Me - Knoxville, Tennessee

Iynnea & abby were so helpful and the vibes/coffee were incredible!! i will definitely be making this my main coffee stop

Plants are pretty expensive and not the best. Only two choices of milk: whole or oat, so if you have health conditions like high cholesterol or trying to cut sugar, you're out of luck for a latte. Coffee is mediocre. read more

Great spot. Dedicated study area, small book area, zero waste products, bulk product refill, plants, lots of natural light, light cafe menu, and great coffee! read more

New favorite coffee shop! I got a Simple Syrup Latte instead of the usual caramel syrup. Couldn't be happier! read more

Jacks Coffee & Plants - Coffee - Coffee & Tea Near Me - Knoxville, Tennessee

Hard pass for me. Not very friendly people and disgusting coffee. This coffee was horrible and it had chunks from the creamer. Super unappetizing. Also, four bucks for a small coffee is real dumb. You are way better off going to a decent place like k-brew or Capybara. read more

Love this place. I'm a plant addict and coffee too. Best place ever!!! Best craft and nice staff!!! Thank you!! read more

Jacks Coffee & Plants - Coffee & Tea Near Me - Knoxville, Tennessee

Baristas here are not as friendly as the Gay St. location (from my experiences). I really like the atmosphere of the Jacks coffee shops so I don't mind paying $7 for a latte to sit in the store but I felt uncomfortable the last time due to the attitude and glances from the girl taking my order so I will not be sitting in this location again. read more

The coffee was good, the employees were not welcoming. It was like we were an inconvenience to the two girls there. Also if you advertise certain holiday items, you should tell people when they order that you don't have ingredients. Just a thought. read more

First impressions of this place is it looks like a crack house! Very sketchy looking. Walk in and the music is very odd and quite annoying. I ordered an ice latte and it took forever to make, like we're they milking a cow for the milk. The most absurd thing about this place is there wifi doesn't work like what coffee place doesn't have wifi! So many people have hyped this place up but I have no clue why. Do not recommend this place. read more

I come in every weekend and I love this place! I drive from Maryville every Saturday with my daughter. I get the same coffee and the goat cheese toastie. Today I got the goat cheese toastie on the wrong bread and instead of white cheddar it had yellow cheddar! The bread it came on I couldn't eat because it had a huge thick very hard crust. When I asked about the difference in the cheese and bread it was served on the girl at the counter informed me they were out of the cheese and bread it's suppose to normally have. As a small business or any business I would have informed the customer beforehand and checked to make sure it was okay before making the sandwich. I paid 10$ for a sandwich and couldnt eat it. I actually broke a bracket on my braces due to the hard thick crust, which means a trip to the orthodontist! :( I was very upset because when she informed me after I got the sandwich that they were out of the items it's normally made with, she didn't offer to do anything at all to make it right. I was having a bad day and this really upset me. I would have been much happier if she at least offered to make it right especially after we spent almost 40$ on two sandwiches and coffees. The small details are what matter when it comes to great customer service! read more

the most uncomfortable place ive ever been to. when u walk in the staff do not acknowledge you at all the plants are horribly over priced (go to a local nursery instead) and the staff watches ur every move as you look through the merchandise (probably because we were the only non white people there). the drinks were ok but i could get the same quality somewhere else with a friendly staff. dont bother going here read more

Honestly their coffee is Excellent and their food is also great. Their service however, is terrible. They do not go out of their way to make you feel welcome and do not provide even good customer service. They do not even say hello when you walk in. Our drinks were sitting up on the counter for awhile and were never called out. We asked for forks for our food and they had none clean (there was 1 other patron in the shop) yet the workers were sitting on their phones. It's sad because the coffee and food is so good. We come here regularly and it has been the same experience with the workers every time. The lack of just basic customer service skills is disappointing for the prices they charge. read more

10/10 excellent food, kind workers, even better drinks, and a great environment to work. They have outlets in the back room!

Average coffee with zero personality from staff. This was my first time visiting, and most likely my last. I drive by and loved what looked like a fun concept. Plant/coffee shop. Seeing that I love both those things I decided to turn around and visit. Upon entering the staff barely even looked up from their personal conversations. Was never even acknowledged as a potential customer or even as a random person standing in front of their bar. Nothing was clearly labeled as where to order but I found a laminated menu on the counter. I assumed that if I were to wait till they asked to take my order I would have been standing there all day so I just talked louder than their conversation. I walked over and paid the zombie-like girl standing by the iPad, tipping roughly 30% as I normally do. I walked around a bit looking at some overpriced plants as I waited for my drink then came up and stood back by the bar to wait on it to get done. About 7min later (with no other customers there) I inquired about the status of my drink. Without any words she pointed twds a small cup with no lid on the other side of the counter and when back to chatting. Instead of sitting in there and drinking my coffee as I had planned, I just left. I should have taken my $7 to Vienna coffee down the street. read more