I had a rodent problem in our crawl space. I called Ryan and he thoughtfully walked me through the…read moreprocess over the phone. We set up a time and he came over to my house to take a look. Ryan explained everything in great detail and educated me on things like where rodents could get into the house, what they like to eat, the difference between mice and rats (who knew rats were so intelligent), different kinds of traps, etc. We walked around the house and identified spots that should be sealed up. He offered practical solutions like chicken wire and expanding spray foam (typically used for insulation). He asked me if neighbors were setting out poison because he saw several dead critters in my crawl space. It turns out, a week later I did see a poison trap set up a few houses away from me. His down to earth approach on problem solving resonated with me. There's no black and white answer when you have rodents. Ryan was very patient and made sure I understood all of the options. It's been a month since he came out. Since then, I caught one mouse, sealed up the obvious spots around the house, and haven't seen any new activity. If the rodents do come back, I feel much more prepared to deal with it the next time around. If I can't, I won't hesitate to call Ryan again.

Super friendly, on time, honest service. Very knowledgeable and helpful. Highly recommend you call…read moreRyan for your pest needs!

Anthony is the nicest guy you will encounter. Always comes by when you call. He is focussed on…read moreensuring customer satisfaction and that the problem is solved. Not in it for the money. Thoroughly professional - always comes by when he says.

Great company, highly recommended! We asked Anthony to inspect our property and he went above and…read morebeyond what I expected. He is extremely knowledgeable, answered all of my questions, and was very insightful. He walked the perimeter, checked the attic, looked for signs of activity, places of entry, and fresh tracks. I greatly appreciate the fact that he was able to recommend another local specialist for an animal that is outside of his coverage. I typically don't write reviews, but I had such a great experience that I wanted to share it as a company with good customer service deserves support.

Absolutely the most unprofessional and disrespectful inspector I have ever encountered. This…read moreindividual showed up 40 minutes late to a scheduled appointment with no courtesy call, no text, no heads-up--nothing. He arrived, realized he didn't have the access code to enter the property, and instead of doing the obvious--texting or calling to request it a couple times --he left a single voicemail, made zero additional effort to reach out, stayed for maybe two minutes, and then left. When I returned his call (45 minutes later after finishing a scheduled meeting), he immediately snapped, saying, "I'm done. I will not be disrespected!"--then hung up on me. Let's be clear here: he was the one who showed up late, made no effort to communicate past his one phone call, and failed to take even the most basic steps to get access. And somehow, he spins it around and accuses me of being disrespectful? The level of arrogance, lack of professionalism, and sheer incompetence is mind-blowing. If this is the kind of person this company sends out to represent them, it speaks volumes about their standards. I strongly recommend avoiding them at all costs. There are plenty of professionals out there--these people are not it.

FIRST. If you have any issues, call them ASAP. I have…read morearachnophobia so when I saw HUGE spiders at my mom's house, I almost done had a heart attack. I made a mistake of spraying at it thinking I'll kill it, just to see all the other spiders I didn't see coming down their creepy webs. My fingers were on fire when googling for an exterminating company and thank god I called them. Jose came out and made sure they all went to someone else's house so I could visit my mom on a regular basis. The price is good too. It saved me from buying them another house because of me demolishing their home lol. TIP: don't spray at random bugs bc I guarantee that you will anger the rest and call them before your problem escalates. That's all.

This was my first time ever contacting an exterminator for any kind of job. Rhett made this a very…read morepainless experience and even more so a very informative one. He explained the process and my options and made suggestions when I wasn't sure. He came in and got straight to work. Very happy with the process and the price. He knew exactly what we needed and is very knowledgeable about our area and what to look for.

I put in a request on Yelp as I have an ant issue. Got back a 3 word response from this company…read more Apparently they don't treat ants and don't write in complete sentences either.

This company called us back right away and worked with our schedule so easily! Richard helped ease…read moreour minds with the flea situation that came up at our house & treated our house the day after our consultation. We are super grateful!

I'm extremely disappointed with how this company handled an accident involving their driver, Jorge…read moreArnoldo VargasIslas. His driving was reckless enough that my wife, my son, and I were put at risk. What made the situation even worse was that the account he gave CHP did not match what was shown on my dashcam footage. Once CHP reviewed the video, what actually happened became much clearer. After the accident, I also had a very difficult time getting help from Ana Camacho, Office Administrator. We repeatedly asked for the correct insurance and claim information, but instead of getting straightforward assistance, we were given incorrect or outdated information and felt like we were being given the runaround. This whole experience has been incredibly frustrating. When an employee is driving on behalf of a business, their actions reflect on that company. I do not understand how reckless driving that puts a family at risk, followed by such a lack of cooperation afterward, is acceptable representation of a business. I expected accountability, professionalism, and genuine help after such a serious incident. Unfortunately, that was not my experience at all.

Francisco is very helpful and has been servicing our place for a few months now. He went over…read moredifferent preventative methods. And made sure to inspect all the areas both indoors and outdoors. He is also very responsive. I reached out about an insect and he made sure to stop by and check it out. Highly recommended.

Francisco came by today for the first time. He was very nice and professional and was extremely…read morethorough. He took down all cob webs before he treated the exterior. I am very glad I found him to keep control of the bugs.

DO NOT USE 4LESS…read more They have extremely rude technicians representing their company, driving their company vehicles. Their technician parked like this blocking multiple residents from accessing their garage. These garages also open automatically causing damage to both the garages and the company vehicle if opened. This is also a painted RED FIRE LANE, with multiple no parking signs and designated signs where he CAN park, but he chose not to. Upon asking this technician to move his car and not park in front of the garages, he proceed to walk away from his vehicle stating he won't be long and refused to move. 20 minutes later he comes out, while I'm recording the interaction, and tell him again not to park in front of the garages and if he does in the future, he will be towed. I pointed out the fire lane AGAIN and the NO PARKING signs. He asked where he should park.. I said you were told all of this when you initially got here and refused to move. He said fuck you and drove away. I call 4less about 5 minutes later, the receptionist answers the phone and says all the supervisors are out in the field and asks to go over my issue with the tech. She then transfers me to the tech that I JUST had this interaction with. He proceeded to tell me what happened didn't happen despite me telling him I Have video and pictures of the entire encounter. They both refused to get me to a supervisor or the owner, Chris, until I mentioned that Chris has been out to our complex and fumigated the ENTIRE complex. They stated there's no supervisors schedule, they're in and out and I could hopefully catch one if they're in. This completely changed when I mentioned the owner, Chris. The Tech on the phone then said "so you want the owners or supervisors contact information but you won't leave yours" Again.. I told him, I'm not going to play your games, you can either provide the owners contact information and stop trying to prevent me from being able to contact him or I will get it myself. I have NEVER encountered someone from a business acting this way in a company vehicle in a private complex. I'm sure the owner wouldn't want his company vehicle towed or his business represented in this way.

Chris did a great job. He gave us a detailed termite inspection report and handled the mitigation…read morework to eliminate or termites. We had been told by a major termite company that we had serious termite damage.. Chris gave us an honest assessment of our issues and fixed everything easily. So grateful for Chris and his honest approach to his work.

We love these guys. They go above and beyond and the prices are super reasonable. The knowledge and…read moreexpertise it's always present especially when you're discussing issues. Initially there was construction by our house and it sent all the critters to us and without Monterey Bay Pest Control we will be living a horrible nightmare because everything came inside our house. My recommendation is to keep them servicing your property even after the critters have stopped visiting because the critters will come back! We do the least toxic spray because of children and pets and the results are very good.

the owner and secretary, both are so rude, the service is not good. if I could I wouldn't gove…read morethem a star at all!