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    Jackson J Robert

    4.3 (25 reviews)

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    Ask the Community - Jackson J Robert

    Review Highlights - Jackson J Robert

    Darren his PA was great as well with follow up care and medications along the way.

    Mentioned in 3 reviews

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    Gene Syn, MD - View of the Building and Parking lot from Calle Magdalena

    Gene Syn, MD

    4.3(23 reviews)
    0.0 mi

    I've never left a hospital review in my life and never thought I would, but I feel like I…read moreabsolutely have to for this place. For the past week, I couldn't walk or sit properly because of severe pain, so I had no choice but to visit. From the moment I made the appointment over the phone, they were so kind and professional that my expectations were already high. After visiting, their exceptional kindness made me feel compelled to leave this review. The doctor initially said that surgery would quickly solve the problem, but the pain I had endured over the past week made it hard for me to believe. However, now that the anesthesia has worn off, I can confidently say the doctor was absolutely right. If you're experiencing similar pain, I highly recommend coming here. Everything about this place is flawless!

    I hope dr Syn reads this. The receptionist Savannah when I was there told me she would call me by…read morethe following week to schedule a an appointment. Two weeks have gone by and still no phone calls. I called today to ask to speak to a manager. Savannah tells me she is the manager and when I told her that I was not happy that she had not called me to schedule the appointment, even though it got approved on Monday. Today is Friday. Her excuse she was of town Tuesday and Wednesday. She had Monday, Thursday and Friday to call. What bunch of excuses. So at the end of the phone call when I asked her if there's anybody else I could speak to she was very snarky on the phone and told me no that she was the manager. I asked her again to repeat her name since I was going to leave a review on yelp. She lied to me and told me her name is Veronica. I will not be returning to this office to the unprofessionalism of the staff. I hope Dr realizes that he's losing patients do to the unprofessionalism of Savannah. Even the day I was in she was so unprofessional in the office answering phone calls. She is so loud, obnoxious, and zero professionalism. I have never felt such an unprofessional environment as I did when I walked into that office.

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    Gene Syn, MD - View of the Building fro m the Old Laguna Hills Mall side

    View of the Building fro m the Old Laguna Hills Mall side

    Gene Syn, MD - From right to left:
Savannah (Medical Assistant), Dr. Gene Syn, Susie (Manager/Nurse)

    From right to left: Savannah (Medical Assistant), Dr. Gene Syn, Susie (Manager/Nurse)

    Gene Syn, MD

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    SCOS Orthopedic Specialists - Front view of building. Very nice area of Laguna Beach. Building doors open at 445am.

    SCOS Orthopedic Specialists

    3.1(394 reviews)
    1.1 mi

    Andrea Estrada , Direct Scheduling Contact for Dr Abraham Kim is an outstanding resource!…read more I experienced some scheduling problems that she amazingly solved right away!! Dr Kim could not ask for more from this terrific individual! When I and Dr Kim had problems getting in touch with my prior Cardiologist, Andrea knew exactly what to do to solve this problem in replacing another Dr and I couldn't ask for more to resolve this problem! She needs an immediate promotion! !Thank you Andrea for everything you do !

    I want to start by saying this review is not a reflection of Dr. Patel--he was wonderful, and I…read moretruly appreciated his care. I only wish he practiced at a different office. Unfortunately, my experience with the office staff has been extremely disappointing and frustrating. I had surgery nearly two weeks ago and am still dealing with pain, yet the office has failed to send the required paperwork to my employer. This has caused unnecessary delays, added stress, and has made an already difficult recovery even harder. I have called, emailed, and texted multiple times with little to no response or follow-through. It is incredibly frustrating to feel ignored when I am simply trying to get something handled that is both urgent and essential. If I had a direct way to contact Dr. Patel, I am confident this would have been resolved by now. Instead, I am left chasing basic support that should have been taken care of without repeated requests. Based on other reviews, this seems to be an ongoing issue, which is even more concerning. All I am asking for is timely communication and follow-up--this should not be this difficult, especially during recovery from surgery.

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    SCOS Orthopedic Specialists - Waiting Room

    Waiting Room

    SCOS Orthopedic Specialists - Diane's knee

    Diane's knee

    SCOS Orthopedic Specialists - ElToro office L woods

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    ElToro office L woods

    Dalia Ibrahim MD

    Dalia Ibrahim MD

    3.7(36 reviews)
    0.1 mi

    This was, without question, the worst medical experience of my life. After my colonoscopy, I was in…read moreunbearable abdominal pain, couldn't sit, eat, or sleep, and was severely constipated--symptoms I had never had before. Two days later, desperate for help, I went to see Dr. Dalia Ibrahim. Instead of showing any concern or providing answers, she dismissed my symptoms entirely and sent me out of her office with zero support or follow-up. I left feeling abandoned and uncared for at a time when I was terrified something was seriously wrong. What followed was a month of severe pain, ER visits, and multiple GI consultations. No one could explain what happened, and I was left to suffer on my own until the symptoms slowly faded. This experience was traumatic enough that I will never undergo another colonoscopy again. Based on how I was treated, I absolutely cannot recommend Dr. Ibrahim. In my opinion, she was dismissive, unprofessional, and showed a shocking lack of compassion when I needed medical care the most.

    If memory serves, Dr. Ibrahim was completely lovely and my procedure went perfectly (it was a while…read moreago). Zero complaints about the Dr. you should see her, for sure. But I just called her office to get my records and the woman who answered couldn't have been more rude. Like the kind of rude that impacts your whole day. I'm going to meditate, be grateful and get myself back to center. Remember, kindness always.

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    Dalia Ibrahim MD
    Dalia Ibrahim MD

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    Jackson J Robert - surgeons - Updated June 2026

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