Dr. Katz caught what my previous dentist missed -- because he invests in the right technology. High-resolution X-rays identified issues early; 3D scanning ensured my night guard and eventual implant crown fit flawlessly. When a tooth I'd had a root canal on later cracked and needed an implant, he didn't just hand me a referral -- he connected me with one of the best oral surgeons in the Bay Area and stayed involved every step of the way until the crown was perfect. The combination of advanced technology, clinical precision, and genuine care for patients is rare. Dr. Katz has all three. Highly recommend. read more

The staff is caring and extremely attentive. Dr. Katz is an artist with decades of experience. As a patient, one of the most important things is having trust in your healthcare provider. I trust his expertise, opinion and years of experience. Dr. Katz also has a bedside manner I thought was lost to the ages. I feel fortunate to have been referred to him and be his patient. read more

This is wayyyy overdue. I have been going to Dr. Katz for over 40 years. Yes 40+. I was a total dental phobic. Jeff has dealt with me in a way that has erased my fears. When I first started going to him, it was from a colleague's recommendation. We both still go to Jeff. The first time I went to see him, his office was on Fillmore St. (that was a long time ago!) and it was an emergency, I has broken a tooth. Instead of upselling a big fix, he sanded the chip down and it was perfect. He did note that my bite was way off and inquired as to whether had headaches. At the time I was a major migraine sufferer. Jeff worked with me, identified that I had TMJ, and over time fixed it! It resolved the vast majority of my headaches and was life changing. He has done all kinds of dental work on me over the decades....fillings, crowns, cosmetic work, root canals. He is an excellent dentist, great skills, personable and has always made himself available quickly In an emergency. If Jeff ever retires, I will probably retire from dental care! You will be hard pressed to find a better dentist. read more

Flossing my teeth on the weekend I popped a sliver of an old filling out. I wasn't in any pain, but I didn't want it to go there so I left a message for DR Katz's Team. They called me first thing Monday morning and accommodated me same day with a quick exam & clean out of my filling that now requires a crown. I was then scheduled to come back the following Monday to prep for my crown but I didn't have childcare. Their amazing Team said to bring them on in with me as the receptionists daughter would also be there. They kept my kids occupied and didn't seem to mind the interruptions when my kids needed me. My visit was quick and painless in more ways than one and my temporary is still holding strong until my next visit in a few days. Great dental care, team and I feel like family! read more

I have been a patient at Jackson Square Dentistry for a number of years now and could not be happier!!! Dr Kats and the whole entire staff are amazing at what they do!!! read more

I don't remember how I stumbled upon this dentist, but I know I didn't read the reviews first. I probably wouldn't have gone. I'm so glad I'm here now, my whole family is! We've been coming here since 2015 and they treat us like family. Vi is the absolute best! Dr. Katz always remembers my kids that he hasn't even met! I thought they were trying to upsell me on a night guard but I finally caved and it changed my life! I don't even go on vacation without it. And once his crown fell out (it was a tooth I'd been complaining about) and he fixed for free. They've always worked with us on everything! Kim is amazing too! Always super honest and sweet. Their hygienists rotate, but I've never left upset and it's been almost 10 years! read more

STAY AWAY!!! So many bad reviews were here and I should have read them!!! 1. Teeth that I did here, another dentist said they were fine. 2. One tooth was damaged from their work... 3. Few teeth that were done here are still hurting..... 3. Received another bill with outstanding balance a year later! read more

Everything about this dentist is A+! The atmosphere of the office, with the exposed brick and art, is beautiful. The front desk staff is super friendly and welcoming. Billing and insurance is clear and straightforward, and they're upfront about what procedures they recommend and whether or not insurance will cover it, which I appreciate. The new COVID-19 safety measures are great, though this dentist office has always feel especially clean and fresh, even before coronavirus. The location in Jackson Square is a few blocks off BART/Market Street, so it's easy to get to, and there are lots of cute shops/restaurants nearby. I wouldn't go to the dentist anywhere else! read more

Dr Katz has been my dentist for over 7 years. He is an extremely knowledgeable, talented, experienced dentist with a beautiful dental office having the latest and newest medical technology. He has done exceptional work changing my old silver fillings into white ones and half crowns. Not many dentist can claim having a lab attached to the office - but he can! This dramatically cuts down on wait time between appointments for molds, braces, crowns, etc. I also love how Dr Katz is a supporter of local artists - the gorgeous exposed brick loft / office walls are always showcasing a different painter. I always feel that I am at a dental spa rather then at a simple "dentist office". The staff is courteous, friendly, and efficient. They take most insurance. Plan ahead for driving and parking time - street and garage parking is available but the traffic can be tricky during rush hour in this neighborhood. As odd as it sounds I can't wait to return and see him and his staff for my next cleaning session. :) read more

The best dentist! So personable and professional... they get to know you well and ensure your needs are exceeded. Greatest dental experience. read more

I have been a patient of Dr. Katz for many years and even after my job changed, got longer distance commute; I did not want to change my dentist. The staff over the years always maintained their professional and friendly services. When I had challenges, they did everything they can to assist me. I truly appreciate the Dr. Katz and his Team from reception to back office everyone for everything. You are truly the best Team of a dentistry office. read more

If you dislike the dental experience and dread dental pain, I highly recommend you try Dr. Katz. He does a great job using the numbing gel, so even the Novocain injections are almost painless, and the procedures are as comfortable as they can be. He has a great chair-side manner and his stories put me at ease. The location is convenient and they do whatever they can to accommodate schedules and emergencies. There is usually a small out-of-pocket payment for larger procedures like crowns as most insurance companies don't reimburse the full amount charged by some dentists. Thank you Dr Katz and Staff for making one of my least favorite activities more than tolerable. read more

I was recommended to Dr. Katz by a friend and it was the best recommendation I've received. Going to the dentist became a highlight of my year! I've had such a great experience, I would drive up to SF from LA for my appointments. Everyone is extremely professional and personable, they greet you by your name when you enter the door and Dr.Katz is a great dentist. He fit me in during a packed schedule knowing that I had to drive back down to LA the next day. Overall, amazing place and people! read more

This review has been long overdue as I've been with Dr Katz since his practice was in the civic center. He's a straight up no bs type of dentist. Over the years, I've had a few issues with my teeth but Dr Katz has always been there to fix things. And remind me to wear my mouth guard at night or I'll lose all my teeth. Dang. Alright then. Their front office manager Vi is welcoming and the nicest person you'll ever meet. I look forward to getting my pearlies cleaned at Dr Katz' office every 6 months. Now to remember to wear that elusive night guard. read more

I had such a pleasant experience at Jackson Square Dentistry. Dr. Katz is super nice and listens to your concerns prior to working on you. He makes you feel very comfortable, takes his time on you (you don't feel rushed like other places) and explains everything to you as he's working. His front staff are super friendly as well. Vi is very professional, organized AND super knowledgeable about insurance coverage! Now we all know that insurance coverage can get pretty confusing, and that's where Vi comes in. She knows her stuff and will clarify any questions or concerns that you might have as she has with me. I definitely recommend this place to everyone! read more

I enjoy getting dental services by Dr. Katz. The doctor is patient, empathetic, and takes his time with me. I love how he explains everything to me as he's working so that I understand the process and procedure. He is not pushy and gives me his professional advice as to how we can get my oral health back on track. The front is exceptional. Vi knows her stuff!!! She explains to me thoroughly what my insurance covers and what the estimation of my copays will be. The prices are very reasonable for the amount patient care I am receiving. I recommend this office to everyone! read more

I love Jackson Square Dentistry! I have been coming here for 10 years and since then I've moved to Oakland and still come to the City for the dentist because this office is the best. The staff is warm, professional and always welcoming. The front desk has some of the best customer service ever and the hygienists are thorough, friendly and exceed every exception. Dr. Katz is amazing and in my experience, he's been nothing but stellar. He is so patient and he takes the time to explain what he's doing and how we need to proceed. I am a nervous patient and have had scary dental experiences. He knows I'm nervous, even with cleanings, so he makes sure to check in with me and give me breaks during procedures. His work is meticulous and he's fast and efficient. He also never ever tries to up sell procedures or products I don't need. I so appreciate this. Can't say enough nice things about Jackson Street Dentistry. read more

Dr. Katz has been my dentist for many years. He is skilled and knowledgeable so I trust that I am in good hands under his care. His office staff is easy to work with and they go out of their way to be accommodating to their patients. read more

Jeffrey Katz has been my dentist for at least 20 years! Besides being a great dentist he is genuinely a really nice person and cares about his patients. Great staff! Accommodating to all your issues. If you are looking for a dentist, Jackson Square Dentistry is the office you want!!! read more

I adore Dr. Katz! He is the only doctor that realized my health issues were caused by TMJ. I had an emergency orthodontia issue and Dr. Katz was able to get me into a nearby doctor same day. He is so personable and has great bed side manor, I recommend this dentist to all of my friends and family :) read more

I don't doubt that Dr. Katz is a good dentist but my experience with his practice left a bad taste in my mouth. STRIKE ONE: When I made my initial appointment for a cleaning, I requested Dr. Mina Levi who used to share Dr. Katz's office. When I arrived for my appointment I was told I'd be seeing Dr. Katz with no explanation. I later found out that Dr. Levi had moved to her own office. Since I specifically requested her I should have been informed of that at the time of booking. #shady STRIKE TWO: After some routine x-rays, I thought I would have my cleaning. Nope! Dr. Katz introduced himself, outlined the cosmetic dental procedures he offers and then recommended I get a crown for tooth that I had previously gotten filled but didn't have current discomfort in. Then I was told to make additional appointments for the cleaning and the crown. Huh? The whole time I felt like I was being up-sold so I decided to get a second opinion. #shadyx2 ***Two independent dentists confirmed that I did not need a crown and in their professional opinion it would be odd for anyone to suggest that procedure.*** STRIKE THREE: When I got my bill for the x-rays, it was the full amount and had not been submitted to insurance. I called to ask about the charges and the receptionist confirmed it had not been submitted. #disorganized STRIKE FOUR aka "I should have known better": I transferred to Dr. Levi's new practice. At my first appointment, I signed release forms for my x-ray records from Dr. Katz. Her receptionist called Katz's office in front of me and confirmed they would be sent electronically via email. The next day, Dr. Levi's office still had not received the digital records so I called Dr. Katz's office, signed another release and copied both offices on my signed form. When I returned to Dr. Levi's for an appointment 6 WEEKS later, Dr. Katz's office still had not sent the digital records needed for my procedure even though it takes 2mins to send. When Dr. Levi's office called to ask what caused the delay, they said they "forgot". #SMH. tl;dr: Tried to up-sell, recommended procedures that weren't medically necessary, tried to bill w/o submitting to insurance first and didn't transfer records when I'd decided I'd had enough. Stay away from this place. read more

I tried to set up an appointment with Dr. Katz last year (July, 2009) early in the morning. On the day of my appointment I slept through my alarm and I was woken up by a call from the office. When I apologized for missing the appointment, instead of being understanding and rescheduling, the attendant was abrasive, rude and told me to call back later. Today I was able to make another appointment with a different attendant, and I was determined not to miss it this time. However, I get a call later from the same rude attendant that I talked to for my other appointment saying that my appointment has been cancelled. I understand having policies against repeat offenders who fail to show up to appointments, but I wasn't even give me one chance to redeem myself. Being rude and callous to potential customers is no way to run a business. read more

Dr. Katz is an amazing dentist ! He saved a tooth that I thought was beyond repair. The team there is wonderful. It seems strange to look forward to my next visit but they are great. Look no further ! read more

Dr. Jeffrey Katz is a fantastic dentist. I like dentists who are proactive and who take the time to really explain and educate me. I left with very clean teeth and a clear understanding of the health status of my mouth. I also really appreciate Jasmine and the other front desk staff. When I really needed an appointment I was accommodated, if I had an issue Jasmine created a solution. I honestly don't like going to the dentist. I don't want anyone all up in my grill but dental hygiene is important. Dr. Katz, Jasmine and the other staff are so friendly and caring that whether I like going or not, I will be back in 6 months. read more

I want to like the practice however, I was sent to another dentist mid- (scheduled and planned) procedure because he (Katz) could not do a root canal!!!!!! Sent via bus to a DDS I've never met nor heard of, pay big out of pocket, go back to Katz to complete the planned partial crown, paid in full, year later get an addtional 1k bill from the other dentist. I spoke to both offices about this, they both expressed sympathy. A YEAR LATER (2 YEARS SINCE) they sent the bill to collections. It's outrageous and disappointing on many levels. Had I had the option I would've had it extracted! read more

I've had a few questionable encounters at this Dental office. I've had perfectly healthy teeth until visiting Dr.Katz. Suddenly each visit was something new, refillings, cavities, etc. My last cavity filling resulted in the Dentist hitting a facial nerve. Not a pleasant experience to have Novocain shot into into the whole left side of your face. My final negative experience was actually in the administration side of the business. My insurance changed and I was told my new carrier was in-network. This was not the case when I received a bill for the cleaning which should have been free. After consulting both the insurance company and the office (Sharon- who was actually very nice but ultimately did not help my case), I had to pay for out of network services due to misinformation from Dr.Katz's office. Ultimately if your here looking for a new dentist, don't take the chance- keep looking! read more

Fantastic dentist, so glad I found him after changing dentists 3 times in 2 years. This review is over-due I have going to Dr. Katz now for about 5 years. Jeff himself is a great guy and a really good dentist. He has great 'chair side' skills and does a very thorough job of explaining what is going on with my oral health. He has done a number of fillings for me and my wife and they have been completely trouble free for years now. He even helped out my mom when she was in town with a tooth ache- that's Jeff- classy and caring The hygenists are also very good, I just had a cleaning and they do a very thorough job. read more

Very professional yet very approachable. I hadn't been to the dentist in YEARS.....like....7 or so... Dr. Katz and his staff made me feel super comfortable! Seeing as I hadn't been to a dentist for years and was (rightfully) a little scared, they assured me that I am not a horrible person and that with a little help, I could get back on track. Everything seemed organized and the appointment went very smoothly. Dr. Katz took his time to explain everything in layman's terms so I could make my own decisions as to what treatment I would prefer. My dental hygienist was very thorough and gentle. They staff even recommended insurance providers for me to check out since I was leaving my current employer. I kinda feel like I'm gushing but I really really appreciate the genuineness from the staff. Every single person I bumped into was extremely nice. Hell, even setting up my appointment was a pleasant surprise, lol. I will be recommending Dr. Katz and his staff to everyone! read more

Kind, gentle, empathetic and incredibly professional. My first visit Dr Katz's office turned a dreaded, long overdue cleaning into a piece of cake. Everyone who works in the office works with a smile and you forget your in the dentist until it's time to go and you get your little goodie bag. I'm so happy to have a dentist that I love in my new home of San Francisco. THANK YOU, EVERYONE. read more

Just went in for my initial appt yesterday. Dr. Katz fully explained what was happening with my bite and and laid out a plan for short, medium and long term goals. His staff was extremely personable, friendly, attentive and genuinely cared about the condition of my teeth. The location in Jackson Square is pretty sick. Super modern, track lighting, skylights, exposed brick, comfortable dentist chairs, all new dental equip, digital high rez x-rays. I came in and they gave me an IPAD to fill out my medical history and contact information. Saving paper and cool factor, check. Last note, this was all on a $35 Groupon, x-rays, cleaning, planning, 1.5hrs of Dr. Katz's time. I will definitely be back and will highly recommend them to friends. Note: the photos in their profile don't yet show the new office location read more

I've been a patient with Jackson Sq Dentistry for about a year now, and am so thrilled to have found it ... The staff is always friendly, I'm seen at my actual appointment time, and always manage to learn a new tip or two with each visit. But recently, my enthusiasm was taken to a new level. When my boyfriend was experiencing excruciating tooth pain on a Saturday and we didn't know what to do, I rang Dr Katz. Despite it being his day off -- he answered, told us what to do, and followed up throughout the day. I simply couldn't ask for more from a dentist! read more

Amazing dentist - from the office to the customer service - I love these folks. Also the office is amazing

i've been asked to write this review by several people and as much as i'd like to move along in life and forget i ever met katz i suppose it's what yelp is really for so...beware apparently paperwork was confused. the office is a mess or run wrong and so the wrong procedure was setup and performed without confirmation or notice. katz chatted a lot about random stuff, perhaps trying to make me feel comfortable, but not once did anyone say "we're going to do this today" or "here's what we agreed". so i went in for a basic checkup and to see if i would need a quick composite. instead we made small talk and the next thing i know i'm being operated on for what seems like forever. hours literally pass and then i'm told i have to come back for more. more? wtf just happened? in short an unnecessary procedure was performed without any consent at all and it was completely botched. for example katz squeezed a needle too soon and straight down my throat went a big spray of pain killer, which seems to have caused me breathing complications months later. another example, a filling was fumbled as he had trouble holding on to it with his fingers. he dropped it straight into the back of my throat and by some miracle, in an extremely tense moment with everyone frozen, i managed to avoid swallowing or breathing it in. an unauthorized, unexpected horrible procedures was bad enough. then confusion ensued about thousands of dollars in costs. instead of a little checkup, this was a very expensive unnecessary procedure. the only good thing, perhaps because i was EXTREMELY ANGRY at what happened, i was told to not worry about the complicated bill. it would be taken care of. they admitted it being a mistake, which made sense since there was no paperwork, no approvals nothing to say i wanted or needed anything they had done. then i started getting insurance company rejection notices every week. i called the insurance company and they said it was just wasted time because the dentist shouldn't be submitting these claims. i called katz office and they said the computer does whatever it wants, can't be controlled, so they just wait until all the letters and warnings stop happening. it went on for weeks. what can i say? i never would go back here or send anyone else here. perhaps that's why my friends who have had to see me in pain want me to post this. i still have lingering trouble using the teeth after that unnecessary procedure almost a year ago. i still have some trace of reaction to that painkiller poured into my throat. i never had any pain before and am working with a new dentist now to fix things. so there you have a new yelp. read more

I have gone to the same dentist for 20 years. However, since I just moved to San Francisco, I went on Yelp to find a new dentist. I figured because Dr. Katz had good ratings, he would take good care of my teeth. Unfortunately, my experience was truly disappointing. My hygienist was rude, her hands were not gentle, and she was unsatisfied that she couldn't find any tooth decay. I have never had a single filling in my life (I was blessed with great teeth.) After Dr. Katz said I had no decay in my mouth, the hygienist insisted that there was in fact some decay and brought the dentist back in. He then "changed his mind" and determined that I'd need to come back for (my first ever) filling. LUCKILY, I ignored this, and got a second opinion who said that Dr. Katz was incorrect and that the tooth was perfectly healthy. It saddens me to think that a professional dentist would misdiagnose tooth decay either for profi of incompetence. I strongly discourage anyone from seeing Dr. Katz. read more

There always seems to be something wrong in my mouth. There's a lot of up selling going on, by everyone who works there. He referred me to a specialist who doesn't take insurance, which I think is odd because I pay for his service with insurance. I'm going to look elsewhere and find someone who makes me comfortable when I come in. I have been coming here for a little over two years. read more

I had an old crown fall out and Dr. Katz installed a new one for $3,000 plus consulting costs upfront. Two years later, his crown fell out and I was in serious pain. Dentists don't make comments about other dentists but I've had a dentist and a periodontist tell me that Dr. Katz made the post too long and it eventually cracked my tooth. So I need to have the tooth extracted for $525 then I need a bone replacement graft ridge preserver for $995. Then I need an implant post for $2,400 and a crown on the implant for $3,000. That's just shy of $7,000, add on the original crown by Katz and I've spent or will spend over $10,000 on one tooth that started with a botched job by Dr. Katz. read more

I am always so very happy their. The staff is so personable and they clean my teeth so good , especially when they get my coffee stains out of my pearly's... Thanks Dr.Kats and team ! read more

Dr. Katz has been my dentist for over 15 years - and that is because I trust him with my dental care 100%. He is always courteous and very professional - his staff too. He was my daughter's and my son's dentist as well - they are full grown now and have pleasant memories of going to the dentist. Each time Dr. Katz sees me he asks about my children. I do not stress out when I visit his office regardless of the dental procedure. He has a cool and calm demeanor that puts me at ease. There are times when I felt so comfortable as he is working on my teeth that I actually begin to nod off! I have mentioned to Dr. Katz that I have never felt any of the dental injections I received - and I have received quite a few over a 15 year period. Dr. Katz and his practice are definitely the best - and I recommend him highly. Should he be your dentist? YES! read more

By far, the best dentist I have seen. His entire staff--from front desk to hygienist--are friendly, warm, and they really remember you. I have referred at least 4 people there and they have all loved him. One friend has had so much dental work before Katz, it's insane. That friend pronounced Katz the best dentist *he* had ever seen as well. Great location public transportation wise and there is parking in the downstairs garage if you drive. Only thing that would make Katz's office perfect would be if the parking were validated. :-) They also have automated email reminders and confirmations and they can even remind you by sending a text message to your phone. read more

For the other yelpers who find the mish-mash of 1 and 5 star reviews confusing- I went to Dr Katz (first time) about a month ago, everything was good. I normally expect a dental visit to be as pleasant as a DMV visit, but everybody seemed nice and professional. The receptionist particularly was quite friendly and managed to squeeze me in with only one day's notice. Though I was asked a couple times about cosmetic surgery (I indicated I liked my smile on the form, being asked that a lot makes me feel like there's something wrong with my teeth) I don't think it detracted from the overall experience. And the office is quite nice, just like in the pictures. read more