Went on a last minute date with my boyfriend. Everything we ate was fantastic. However, I removed one star due to the service. Our waitress was pleasant enough, but it took nearly 20 minutes to get drinks, we had to ask several times for bread, and once we were finished eating it was another 20+ minutes to get the bill. We started off with a couple of cocktails - an old fashioned and a pear pomegranate martini. My boyfriend thought the old fashioned was fairly standard. My martini was a tasty, winter tart treat. As we were starving, we decided to add the chefs 4 course tasting onto one of the entrees. We had heard a lot of hype about the crab Mac n cheese. While it was tasty, I don't think it was worth the $15. The shrimp and andouille sausage chowder was delicious and unique. I got the lamb chops and my boyfriend got the branzino. Both were absolutely mouth watering and beautifully presented. His fish melted like butter in the mouth, complimented nicely by a Parmesan risotto. My lamb was cooked to a perfect medium rare and sat on a creamy polenta cake. Even though we were stuffed, we decided to get the opera cake. The waitress brought out an iPad with pictures of all the desserts. The opera cake was good but soaked in too much alcohol. It was hard to identify the chocolate elements. I was craving a chocolate martini, the waitress heard me make an off hand remark and has the bartender make me one! All in all, this was an excellent dinner. Just make sure you set aside extra time for the meal. read more

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Loved the lamb chops. Very perfectly cooked with delicious mashed potatoes and cauliflower. The service and food both are great! read more

Jacksons Southpointe - Lamb chops - American Near Me - Canonsburg, Pennsylvania

Always an anniversary spot for my wife and I since we got married next door. Food and service always great highly recommended

We got takeout here while staying at a nearby hotel. The food and service were phenomenal!

We stopped in here on a whim for a belated Valentine's Day dinner. Our waitress, Jeanie, was great. She was quick with our drinks and bread. And our dinners came out fast. I had the surf and turf (filet mignon and lobster tail) and my husband had the prime rib. They were both delicious. But, I'm only giving 4 stars because it was a limited menu for February 14/15. We'll definitely be back. Just as we were leaving, they were setting up for live music. I think we would have enjoyed that. read more

Jacksons Southpointe - Prime rib, green beans and mashed potatoes - American Near Me - Canonsburg, Pennsylvania

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Our special occasion place to be to share with family and friends. Birthdays and anniversaries and any occasion worth celebrating. Affordable and special. A place with a menu to please everyone. read more

The real restaurant was damaged in a fire in August so they now carry on as a restaurant in the hotel lobby. The sort of tables a lobby coffee shop has. Right next to the hotel entry. Forget booths or table cloths. Zero ambiance. But despite this, the charges are still in line with those of a nice restaurant; ie high. Food is ok. Service was fine. Maybe when the weather improves they will rope off an area in the parking lot and seat people on plastic chairs. read more

A hotel restaurant that beats all hotel restaurants! The scallops over fresh pasta w a pound of spinach was amazing. I was fairly skeptical that this, let alone any restaurant connected to a mid tier hotel would blow me away. Extremely nice as it was nice to just walk a few feet back to the hotel. They served a tapenade w cheesy bread as a starter which hinted on how good the meal would be. Also our salad and soup was clearly from the five star chef that must reside here. I'm just a visitor but for those 20 min north of here in the city, should come and stay the night. read more

Jacksons Southpointe - Salad w balsamic and candied walnuts. Yum !! - American Near Me - Canonsburg, Pennsylvania

I was staying at the Hilton Garden Inn next door so I ended up eating here twice, once for lunch and once for dinner. For lunch, I order the cheesesteak, which had good flavor but they put au jus on the bread instead of giving it on the side for dipping so by the time your sandwich gets to you it's falling apart a bit. My coworker ordered the ham and cheese on pretzel bun. I stole a bite and it was really good and cheesy. For dinner, I ordered their ribeye special which came with lemony broccolini and a crazy good blue cheese sauce. The sides are different for the special, but they always have a ribeye on the menu and believe me, you should order it. They cook it on their mesquite grill that beautifully charred the meat but left the inside juicy and perfectly medium. A restaurant rarely cooks the steak to the right temp that you ask for, so that was a very pleasant surprise. There wasn't too much fat in the ribeye either, which was great. It was delicious and made the whole dinner worth it. My coworker ordered the meat sauce pasta and said she loved it! Dinner service was SOOO slow though, so that's why I'm taking off a point. Oh and their Bloody Mary was really bad and watered down, so if you're craving one, this isn't the place for it. read more

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Haven't been there in awhile but went Monday night. Had the filet. It was very good, cooked accurately and the asparagus was delicious. Service was excellent. read more

I went here with my family so I got to try a bunch of things! I am weary of restaurants connected to hotels because they don't really *have* to be good because it's convenient for so many people. But this one is good!! Very fancy decor and comfortable. Highly recommend: cheesy grits, pork chops, fries (Idk what it is about them), fried Brussel sprouts, calamari (very tender & lightly fried). Other people like the crab cakes, but I prefer without little chopped red peppers so if you don't mind you'll like them. And the margarita had fresh strawberries in it! read more

Food was not fresh. Ate here with several people and we were stuck with stomach ache for the rest of the evening. Oh, and why is it always so freezing cold here?! read more

Since we have eaten at the Jackson's located in Monaca our family figured that this would be a good pick after my father memorial service...boy were we highly disappointed. First our waitress did not inform us of the appetizer special...which we only heard about from another waitress after we received our meals. Our two orders of calamari were cold, greasy and chewy and the replacements were no better, The potatoes and vegetables that accompanied the Honey Garlic Chicken were not cooked. Last but not least the Southern Tier 2X beer was expired. I'm sure the next time we out in that area we definitely will not stop at this establishment. read more

If you can get past the hostess the food has always been top notch. This weekend would have been our sixth visit but we got laughed at for not having a reservation. She then told us we couldn't even wait in the bar area because they were too backed up. A quick look on open table showed they had reservations just an hour later. We won't return, there is no reason to belittle a customer for trying to dine there. I've never been treated more rudely. read more

Incorrect order My husband place an ordered at Jackson's restaurant and doordash delivered it in a timely manner. The no contact does not work all the time because our was incorrect. Ordered a Wedge Salad and Added Shrimp to salad.....but guess what I got salmon instead. Receipt stapled to bag food came in said salmon but we ordered it on line and when back to check the order to make sure it said Shrimp.....and guess what it did say Shrimp!Talked to doordash and they refunded us some money. I called Jackson's restaurant and talk to Sarah at bar and she told me they were sorry. We have had issues with this restaurant before but decide to give it a try again....won't do that again. Will use doordash again! read more

While the restaurant serves the hotel, it also has a lot of traffic from Southpointe. I've only been for lunch and it's a good spot to stop. It's a little pricey and upscale, but the specials are good and pretty tasty. The outdoor patio is nice. Ceiling fans help keep it cool. Servers are friendly. Food service is kinda slow. read more

Incredible food and really great service! The atmosphere is relaxed yet sophisticated and the live music makes it even better. I can't wait to go back! read more

This was our 3rd visit since they reopened. Food is pretty good but service has repeatedly been the problem. Lots of new people (which is totally ok - glad they can find people to work!) yet the lack of attention is obvious. We ordered our first drinks and dinner then didn't see our server for the 30+ minutes it took to receive our meal. She never came back to check on us and our drinks had been empty for a while. It was very busy for a Tuesday night which is great - but watching our server stand behind the bar checking her phone while we waited for service was very frustrating! If they could fix the service, it would be very helpful. read more

My schedule had me dining twice at Jackson's in the same day this week. Once for lunch and once for a bite to eat during happy hour. Both times left me quite underwhelmed. To start with lunch. I had the Club Sandwich which may have been the worst club sandwich that I have ever had. Some cold cuts pilled tightly on two pieces of limp white bread with a handful of overcooked French fries. Yuck. My lunch companion had an underwhelming salmon salad. Later in the day I met a colleague for Happy Hour at the bar and had their Brie Dip and Pita Bread. The Brie Dip was horrible (and I love Brie) and the Pita chips were cold and lifeless. No reason to ever order this again. This may be a good place to get a drink but there are so many other good places around to eat. If this place had to stand alone instead of being tied to a restaurant it would be out of business read more

We stayed at the Hilton Garden inn, and decided to go to Jackson Restaurant, it was Superb everything we got was Delicious and Wonderful!!, our Waiter Zack was great! Loved him treated me and my husband like family. To be Honest it's the Best Restaurant around We definitely will make it our to go place when we come back to Canonsburg Pa, read more

I came here for a dinner on an unexpected extra night in town and was welcomed by a wonderful server Zach. He went above and beyond in anticipating my asks and needs. He certainly made the experience even better than expected! read more

Best food I've had at a restaurant in a while. I enjoyed the calamari and Brussels for appetizers with my family, and the salmon as my main course. I had an old fashioned as my drink, and it was superb! The atmosphere leaves a bit to be desired b/c the original brick and mortar suffered fire damage. The restaurant now serves its patrons in the open lobby of a hotel. I think once Jacksons reopens it's doors in the newly renovated building, it will be even better! read more

I spent some time at Jacksons while staying at the hotel next door while in town for a wedding. I sat at the bar and had lunch on Friday and there was a pretty significant lunch crowd which is always a good sign. I had a sandwich and a few beers and the food was good. My fries left a little to be desired as they were clearly the end of the batch that had just been cooked but it didnt really bother me too much. The restaurant itself is nice, with a large bar and nice, high-backed chairs everywhere. The group in town for the wedding hung out each night and had a great time. After the wedding on Friday night, the owner kept the place open until 2AM which was very nice of him. read more

Excellent service, great food. Ordered a wood fired pizza with pepperoni. Pepperoni was the small cupping kind, old world and delicious. Pizza was cooked to perfection. Had four kids with me and the wife. Shared the pizza and the kids got chicken pasta from the kids menu. Portions were huge! We ended up taking a bunch of it home. Kids pasta gets two sauce choices, cheese or red, I would say to go with the cheese as it is homemade and delicious. All in all, a great experience. Oh yeah, almost forgot, our waitress was awesome. She was great with the kids, you could tell she was a mom! Awesome place, great food, great service. I say give it a shot! read more

I've had lunch there 4 times even though they basically have ONE non-meat choice on the lunch menu (c'mon people - pay attention to the trends!). Anyway, the item's been usually nice and the so has been the service, but yesterday, not so much. I was eating w/ some coworkers and asked for a veggie soup. They didn't have any neither offered to try making one. No worries there, meat happens. But then when I started eating my wrap, it had way too much salt in it. Like "they put salt in, and then they forgot they put it in and doubled up on it" much. I wanted to be as polite as possible and waited for someone to ask me how my food was. No one did. Then I looked around a little helplessly like you do when you're flanked by taller people in a booth setting, but to no avail. So it came down to just making do w/ fries or eat tablespoons of salt and make do with water. I chose the latter and needless to say, left with a bad taste in my mouth. Their fries are good though! read more

I live within a few miles of Jacksons, but I recently went there for the first time. The standard reviews I've heard from word of mouth were all along the lines of 'nice, a little upscale, expensive but good, etc.' My favorite Local band was playing there Friday night, so that was all I needed to give it a try. Everything I heard about the place was true. The ambiance was nice. It was everything you'd expect from a nice hotel restaurant. The menu wasn't huge, but there was a diverse selection. Our table of four to six quickly became a table for ten, which the restaurant accommodated even after two of us arrived early and were seated. The host and server were very professional and accommodating. Presentation was obviously important to the restaurant and it showed. Maybe I'm not as upscale as most people, but everything was lovely without being pretentious. I ordered the soup du jour (shrimp bisque) which was phenomenal. For $6, I expected a tiny cup, but it was a generous sized portion in a bowl. While I'm not a fancy salad guy, I figured I've give the chop salad a go. It was better than I expected. It's hard to screw up a salad, but I've seen it done before. The candied walnuts were terrific. For my entree, I ordered the scallops in ginger sauce. The menu said they were served with ramen noodles and I've really wanted to expand my ramen experiences. I was a poor college student once and I still like cheap ramen on occasion. I know you can get good ramen out there, so I figured I'd give it a go. It came with four scallops and a heaping portion of ramen mixed with some vegetables in a ginger sauce. I have a decent sized appetite, but I had to get the last of my meal to go. I ate it today (cold) and it was still good. Add a couple of Guinness drafts for me and we had a hefty bill, but I don't think that would stop me from returning again. Besides, if you use the 'other' restaurant reservation app that's the opposite of 'Closed Table', it's a 1,000 point restaurant. The restrooms were exceptionally clean and the staff was friendly. The bar area was crowded, but it was a Friday (early) evening. The band was supposed to play out on the patio, but the weather curtailed that idea. I would be excited to re-visit Jacksons and dine outside. Four of five stars in my review, but only because I can't give 4.5 out of 5. I think the prices could be cut back a little and the set-up was a little odd for a two-piece musical group. Also, the chairs might be good for people with perfect posture, but it felt like they made me lean too far forward. A weird thing, I know, but others may party mentioned the same thing. Definitely give it a try if you don't mind dropping a C-note on dinner for two. read more

Had a very nice dinner with my mother for grad school acceptance. Waiter Zach was very nice and made great food recommendations and was very nice. read more

Jacksons Southpointe - Lamb chops - American Near Me - Canonsburg, Pennsylvania

Bread with garlic aioly spread and black olive spread was a good starter. shrimp chorizo chowder was delicious! Oso bucco pork shank (bone-in) was huge and tender; fall-off-the-bone good! Mashed potatoes were creamy Service was excellent! read more

Appetizer came right on time. . . the rest of the meal . . . NOT! Server was lovely and attentive but could not make up for the kitchen. Advertised prime rib special was horrible, and both chef and manager didn't seem to really care . They finally substituted a filet that was delicious. No one seemed overly concerned that two of four patrons were sitting there for 45 min. to an hour with an inedible food presented. Not that we requested it, but there was not an offer of any type comped drink or meal. I was totally disappointed in my first (and last) experience with this restaurant. read more

I am only writing a review based on their lunch special. We went for the under $10 lunch special and everything was really good. I had the Bbq chicken sandwich which was awesome and everyone else seemed to like their sandwiches as well. We sat out side and everything was clean. The only thing I could say that they could improve on is wait time. The food came out a little slow but it could be do to a number of different things. read more

This is one of those places you just have to be prepared to drop a couple extra duckies. I mean c'mon. As long as you're going to do it .... just do it right. I was actually within walking distance from my work to Jackson's at one point, until we moved. It's a very solid restaurant with a good menu, great service, and decent atmosphere. Yea, it's not 5 star but it's pretty close. As least everytime I've been there. Even though I don't work close anymore, I still like to venture up to ol Jackson's once in awhile .... You should do the same!! read more

We had lunch here while on our stay at the hotel this week. I tried the A1 Burger, which was delicious and the other guys I was meeting with for work had some other plates that they all mentioned were pretty good. Although food was great, just be prepared for your clothes to smell very smokey from the grill that is a bit overwhelming in the restaurant. We had lunch there yesterday and the smell from my clothes has carried over into my hotel room overnight. If you're ok with having to air them out and have a day or so before packing your clothes back into a suitcase to fly, then this is a great choice in the local area to grab a meal. read more

This restaurant is affiliated with the hotel I'm staying at. I didn't have high expectations when I went in but I was really surprised at how well prepared and delicious the food was here. In particular, I have to point out that the brussel sprouts are probly the best I've ever had. I had the Berkshire pork chops and they were cooked perfectly: huge and delicious. This is a restaurant worth going out of your way to visit read more

Stopped here for dinner and had a wonderful experience with Dayne! Highly recommend Dayne as your server .I had Dayne pick my appetizer,meal and dessert because I could not decide and was 100% satisfied! My meal and service was amazing! read more

A colleague and I had the tasting menu. Comfortably priced menu. Good portions. Good tasting food. The chef has a garden out back where he grows his on vegetables and herbs. Waiter was appropriately attentive and made valuable suggestions. Not the best I've eaten but good for a hotel restaurant. read more

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Paul The FOOD SUCKED. I nicely mentioned my experience, and asked for a refund for my bad food. You Replied: Jon, After investigation we are unable to grant your request. We are disappointed that we did not fulfill your dining expectations here at Jacksons-Restaurant-Bar. If I can be of any further assistance please do not hesitate to call. Paul S. Bazzano Hilton Garden Inn Pittsburgh/Southpointe 1000 Corporate Drive Canonsburg Pa 15317 Paul, appreciate the investigation, exactly what was investigated, can you detail for me. As I said service excellent, I tipped well, 2 Cheese plates good, food not so good. Is that all? Frankly, I had a good time. I am not asking for much, except a refund for the meals. If these are your thoughts on the matter, service and quality count. I will never eat there again nor could I by conscience stay at that Hilton again, nor could I recommend to any that it is worth the time or money. I work for a large company in the area, oil and gas, what should I say... stay at the Hilton and get MC D's to go, you will enjoy more than Jacksons. Marketing is everything, I'd prefer a refund of the money, for the meals, simple and easy. Cook had a hangover.., bad day...? Happens. Your Thoughts please, and normally I do not bitch, but the truth is, meals bad. I appreciate your time- Jon Never heard another word read more

Like any beer drinker , I expect atleast a few beers on tap..Jackson's had only 4 to offer . The food is pricey for the quantity . Ordered:- the calamari appetizer- not great . The crab cake- just 1 but nice The pan seared chicken - excellent The bar is nice, the place has got a good vibe to it and it is crowded - the 2 times that I have been here ..the outdoor patio is nice too. Definitely worth it if you are staying at the Hilton Garden Inn! read more

We have been here a few times and the food is exactly the same FANTASTIC!! Love me some pork chops and the appetizers was amazing as well! Love this Place! One of our favorites read more

Visited Jackson's after reading the reviews. Absolutely 5 stars!! We had the Berkshire pork chops and the honey garlic chicken... both incredible!! I love pork chops and have ordered them many, many times and these were absolutely THE best I've ever had! My wife felt the same way about the chicken. Service was very attentive (Mike and GM Ben) and the evening was wonderful. Look forward to experiencing again on our next trip to Pittsburgh. read more

There was one waitress on a Saturday night. It took an hour to get our brie appetizer, which was really good, and salads. We got here at 530pm and finally are leaving at 745pm. I read other reviews saying that the service took forever-- it's true. Overall, we liked the food and drinks but became super impatient during the 2nd hour. It's great for those who want a long dinner experience! read more