I'm currently fostering a dog from here that my family plans to adopt. Everyone has been great so…read morefar. The pup wasn't feeling well and they got us in same day to see the vet which made us very happy. I definitely recommend ACPS if you're looking for a new furry companion.

We just got our new puppy Cider! I have to say the whole process was so easy. They helped us in…read moreevery way. What they're doing here is amazing.I can tell each of the volunteers really care for these animals. Everyone was so kind and they were so helpful with us. I can tell they need more volunteers so I highly recommend wanting to help and volunteer to help find these animals there forever home Even if your not looking to adopt they have a fostering program so if your not looking for the commitment just yet at least you can give these animals a break since shelters can give them lots of stress!

Been a few times and it's always fun! Good drink selection and always a fun mix of pups!read more

Our go-to doggie daycare and place for boarding our Irish Setters. We love seeing the pictures from…read morethe day and our pups come home exhausted but happy. They are beyond excited to return every time. Thanks for taking such good care of our pups!

Went here for a puppy. The employees were really knowledgeable and nice. They had different pups…read moreavailable and there were some just waiting to be picked up. Pet supplies also available.

We went to the mall for a sweatshirt and fell in love with a puppy or maybe two or three. ‍ My…read moreson left the puppy store in tears with a broken heart. I returned the next day to buy the puppy that he fell in love with to surprise him. I was greeted by a team of employees that treat each other like family. It was a bitter sweet experience for them because they were sad to see the puppy go but happy to have him go to a home full of love. They showered the puppy with goodbyes and prepared me well to bring the puppy home. My son was so touched to have his furry friend become his forever pet. I can not thank the staff enough for how well they cared for our pet while he was in their care and for how they made me feel about the whole process. I will recommend them to anyone looking for a pet.

We found our keeper!…read more I had heard about Katz 4 Keeps many times over the last few years; and through his job my husband had helped Mary (the owner) several times but we had never actually visited the facility. While we had been thinking about bringing home a new family member for some time, when we were finally ready this was one of the first places we looked. The facility is impressive. There are different rooms (divided by age) for kittens, young cats and adults. They have an isolation area for new cats and for when any of their current 'residents' get sick. For as many 'boarders' as they have it is surprisingly clean. All I can say is Mary is the epitome of a cat lady, but not the crazy kind. She loves what she's doing and she loves every single feline friend. If you're considering adopting a cat (of any age) please definitely put these ladies on your list. The program they've established is quite impressive and I wouldn't recommend anyone else.

All rescues should follow Katz 4 Keeps philosophy. A rescue cat has the Ritz Carlton service from…read moreKatz 4 Keeps-(living quarters and premium medical care). Every cat/kitten is taken to a Veterinarian; Katz 4 Keeps doesn't mess around with the cat's health. The facility is hospital quality clean with separate quarantine rooms for new and ill cats. The volunteers and fosters are top notch quality. Katz 4 Keeps is on the A list! http://pictures-of-cats.org/how-many-animal-shelters-have-quarantine-rooms.html#comment-557669 (an example of a quarantine room)

I will echo what a prior reviewer stated and say that this place used to be great when it first…read moreopened. I'm really not sure what happened... but we will not be taking our dogs back here again. We will also make sure to let folks know that they should look elsewhere for day camp and boarding needs. If you're considering giving them your patronage, read this first. To give a little context, one of our dogs is anxious and chews their crate pads. What has occurred in the past is we get home and less than 12 hours later our anxious chewer pukes up handfuls of HARD plastic. They get crated during 12-2p for 'cleaning' so they turn the cameras off and we've been unable to catch this negligence in action. We've called and tried to figure out what's happening in respect to this issue, multiple times, since it's a recurring issue. Most recently we had to board them a couple nights and when we picked up the dogs, lo and behold the same issue (see pic). We had to board them from Friday to Monday 7-19-21, the picture is from Tuesday 7-20-21. While we appreciated the responsiveness, they completely deflected blame. Yes, they apologized but proceeded to tell us that it's "new staff" and "we have to remind them every time" just like "if they were our toddlers." Since this was not the first, second, or third time this happened we had assumed this was an action that should've occurred already. A last final follow up on the occurrence from Tuesday was a text saying they decided they were removing the crate pads. See pic of text. We have given them too many chances and that's on us. We had to take them in during the day Thursday 7-22-21 due to construction on the house. We were fooled into thinking they would remedy the situation immediately. Cue me waking up at 5:30a to take out the anxious pup so she can puke up. What was it? You guessed it, black hard plastic crate pieces. Which could cause some major health problems, and endangers her health. We have seen the staff completely ignoring the dogs, texting instead of paying attention, and have had them come home smelling like they were stuck in a room with too many dogs and no cleaning. We kept going back thinking these were all flukes. The owner was right, we DO need to treat them more like our toddlers because we should have NEVER have gone back. We have been too trusting and listened to words instead of letting the actions of the people who "love them like they were [their] own" speak for themselves. Maybe the franchise is OK but this location is not. A final note: I just spoke with a manager who took a look at their file for me and confirmed it did indeed have a note re: specific dog not being able to be crated during lunch. The date on this note: MAY 20, 2020.

This place was fantastic when it opened between August 2018 up until there was a change in…read moremanagement early summer 2019. NOW, TERRIBLE! When I picked up my 10lb small dog back in June, he reeked of urine. They gave me wipes to clean him up as well as a bunch of excuses. No big deal right? Well six weeks ago I took him again, thinking it's been a couple months for them to reset. This time, I watched on the camera. Suspecting this was urine (see my pic) I went and picked him up. He smelled absolutely disgusting. I went through six wipes that were turned completely yellow just from cleaning his feet, I should have photographed them on the counter. You guys, they are not taking care of our animals! The manager actually said to me, "This happened the last time you were in here." I asked about no one being in the room, she said short staffed. I asked about the urine, she apologized. I asked about the play equipment being removed, she said it just keeps breaking. I have requested the owner call me, nothing. A colleague experienced the same with her pup and she met the owner one evening at 5:30. Same attitude I got from the manager. She gave her my contact info directly, still nothing. They owe me a couple hundred dollars for prepaid services because I will never go back here. Please be the voice for your animals they don't have. --------update------ The day after I posted this review, the owner called. She indicated she was unaware of this situation and apologized. She also refunded my 5-pack. She said she would pull the tape, review and go from there. I added one star to my review because she did the right thing.

Clean establishment. Tons of parking…read more As soon as you walk in you are greeted by staff. They're all smiles and offer to answer your questions and even give you a tour! The big dogs and small dogs are separated as are the cats. Every breed you can imagine comes through looking for a forever home. The cats have play rooms, with lots of toys, mazes and boxes to keep them busy. It's a lovely place to enjoy cat therapy . The dogs can be walking around with permission to assure they pick the right family. We already have 2 rescues at home but enjoy visiting here on occasion. Great place to go for your next fur baby!

Customer service 0/10. I mean horrible. How would I know I want to adopt a beautiful dog without…read morebeing able to interact with them, when they're able to be seen? I don't know who is in charge of the staffing here for the front desk but it's absurd for the attitude. They make it very unpleasant to adopt. I ask why can't I meet the dog so I can see if it's a good fit? They said "it's very stressful for the dog to come in and out the kennel" which I totally understand, then why offer dog days? Contradiction at its finest!! Anyways beautiful place, beautiful animals, horrible staff

Dogtown Mandarin Grooming is absolutely the best! We moved from out of state and our 3 large Golden…read moreDoodles were welcolmed with open arms. The staff was super friendly and went out of their way to make my puppies, who were still unsure of their new surroundings from the big move, feel comfortable. The groomers were professional and fun! They did a fantastic job and now my puppies have a fresh new fabulous Florida haircut. I highly recommend Dogtown Grooming!

Whenever we have to leave town for a day or more - or just want to spend a day running errands -…read moreour little cocker spaniel Penny stays at the Dogtown Mandarin facility. We never feel stressed about being without her because all employees take such good care of her. Getting the Pupdate on her is icing on the cake. Sometimes I feel she just wants to stay there longer, but she is so tired from playing that she plops into her bed at home and promptly starts snoring.

Staff is great! They acknowledge the people and the pets! Our pets actually love to go there…read more Efficient and on time.

My dog had end stage kidney disease and I was so sad. When I asked one of the vets here if I should…read morecontinue using heartworm medication, she callously replied, "No. The kidney disease will kill her before heartworms will." Also, the front desk staff is very rude to certain customers. I called one of them out on it, not in an inappropriate way, but I told them that I didn't appreciat their attitude. After that, I was told that I was "banned" from coming back to the clinic. I have never had such an experience at any establishment. It was shocking to say the least. Needless to say, I do not recommend this practice.