Walked in and out with frames the same day! Rashelle made my…read moreexperience great! Not only was I able to call and walk in the same day, I was able to bring my infant to the appointment as well. Love this for stay at home parents. The exam was thorough and simple. The deals were also pretty great and I had many attractive frames to choose from. I plan on returning and sending my partner here as well. I extra appreciate the patience and positive feedback.

I had an exceptional experience at the store. I received a free eye exam and my new glasses all…read morewithin an hour. The fact they made the glasses right there in the shop really impressed me; they are lighter, feel much better, and are clearly well-made. I will definitely keep coming back here for my optometry needs and highly recommend them to anyone who needs eye care services. A big thank you to the fantastic team, including the manager, Veronica, for the great service. P.S. this happened to be late afternoon on a Saturday and I live two and a half hours away so for them to handle my last minute needs... Amazing!

MUST READ... A complete waste of time…read more We ordered NEW LENSES and frames. Somehow, one of their fine PROFESSIONALS forgot to order the NEW LENSES. So, we sat in their waiting area for one hour and thirty minutes anticipating getting the NEW LENSES and frames. To find out... OOOOPS, nobody ordered the NEW LENSES. Three to four weeks without glasses, and now we have to wait longer due to some idiot not doing their job right the first time. So I am sending Eyecare Associates of Southern Oregon TWO GIANT SIZED MIDDLE FINGERS. Here are the scratched lenses that were supposed to be replaced. This place is beyond pathetic

I've been seeing Dr. Mitchell, for years now. Dr. Mitchell, does a thorough job on my eye exam. And…read morethe staff is always a joy to work with.

This office is truly exemplary! Dr. Brown and his staff are amazing. Friendly, proficient and…read morerespectful of your concerns and your time. Today I had the most extensive and thorough exam I've ever had! Dr. Brown takes his time during the exam to make sure you are comfortable, not rushed and that you understand exactly what is going on. I was shown the photographic images of my eyes as he explained what we were seeing. I have some issues with my retinas that he was able to show me where, and what was happening with them. He was reassuring to me as I had concerns from a prior diagnosis done at a large local eye center where I felt "herded" through and dismissed. This office is so kind, personal and caring. I wish I'd found them years ago! I highly recommend them!!!

My first experience with this office and I was impressed. Dr. Brown is friendly, thorough, and a…read moretrue expert. Easy to have a dialogue with about your history. I was referred by a friend and he is one of the best I have been to. Equipment is state of the art and provides complete information on your overall eye health. His staff is friendly and easy to work with.

My 97 yr old Mom fell and bent the frames on her glasses, she got her glasses from Visionworks at…read morethe mall. I brought them in to see if they could straighten them for her so I could take them to her at the hospital. I was worried if I tried I might break the frame because they are so thin. Raylee was working and she explained that she would try but if they broke I would need to order a new frame. I was so worried because my Mom can only see out of one eye now and Visionworks had put a special lens in these glasses because she's color blind in the good eye. She needs them to see at all. Raylee took her time and was able to straighten them and she also put new nose pads on them. When she gave the repaired glasses back to me in a new case I started to cry. She stepped out from behind the counter and gave me a hug. Thank you for caring...you have no idea how much I needed something to go right and you made sure that happened!

The eye exam was the best I have had ever and I have been wearing glasses forever…read more The receptionist was so friendly answering my questions . The optometrist assistant was so nice as well as the optometrist. I need to go back and pick out my glasses, I didn't because there many people picking out glasses and not enough people to help since that is a process in itself.

Just finishing my eye exam with Dr. Do, she's new to the area and absolutely lovely. She's very…read moreprofessional and did a thorough eye exam, she's also very reassuring, I'm worried about cataracts so a bit nervous. Highly recommend Dr. Do at Paden Eye Care Center. My husband saw her recently and felt the same. Thank you!

This place was awful. I waited for over an hour past my appointment time with dilated eyes only to…read morebe told impatiently that I have "young eyes". I was also sent packing after the briefest of consultations with my eyes still dilated. In fact, I happen to be far sighted and now use corrective lenses, no thanks to Dr. Paden. I am very happy to take my young eyes to a practice that doesn't treat patients as an inconvenient problem.

I had an eye appointment scheduled with this office, but it was canceled after the practice decided…read moreto dismiss my entire family. The office informed us that the decision was made after my wife posted an honest review about her experience. I was never given the opportunity to be seen, and my appointment was canceled even though I had done nothing wrong. It was disappointing to have my care affected because a family member shared feedback about her own visit. Canceling an established patient's appointment under these circumstances was frustrating and forced me to start over with another provider, delaying my eye care. I believe patients should be able to leave honest reviews without worrying that they or their family members will lose access to care. Based on my experience, I cannot recommend this practice. Patients deserve to be treated fairly, even when they express concerns or criticism.

Matt, his wife, and his entire crew are truly classy individuals. There is NOT any better…read moreoptometry center in the Valley: I could run through them as I've been to many, and most have major flaws. Some have gone corporate, some don't have inventory/frame choices, some cater to women and not men only, some have horrible customer service and when you go in they make you feel like you are a burden to them. None of these things apply to Advanced: I have NEVER experienced such great care. Advanced wants to get it right for you and they will--that's their promise and they live up to it. Additionally, they are fun people to work with. I love their extremely broad choice of styles. I've also had some issues with my frames after I totally crushed them when they fell out of my bag, and they were able to fix them on the spot. They also are really great about living up to warranties and getting that sorted in a timely manner. I highly recommend these folks for a great small business in the Valley that gets it right on all levels!

I have come up to Ashland for school, pretty much packed as much as I could to live for a month,…read morebut I realized that I forgot my sunglasses and it is really bright up here!!! LOL! So after a couple of days of bright sunlight, I needed some shades and was glad there was a Sunglass Hut in the mall in Medford. When I first walked by, there were a number of customers inside, and it's a small shop, so I came back after walking around the mall. Lots of designer labels, but my only go to are Ray Bans because they never go out of style. Claire said hello to me, and let me look at the different frames. Found a pair with polarized lens, and was set...class Wayfarers. Claire was friendly, in fact the whole staff is friendly, which is why I came up here. Oh I also needed an eyeglass strap for my prescriptions, and they had a purple one...score! Great shop to come to for you sunglass needs. It was great to drive back without the sun glaring down on me!

BEST customer service I have ever received in retail! I went in after having a pair of Ray Bans for…read more4 years that had been bent flat to hell from my kid sitting on them. Thank god they were able to fix them and they fit better than before. I went back a month later to get 2 pair of Ray Bans for Birthday gifts. I bought myself 1 pair of Aviators and within 2 weeks I kicked my purse over and they fell to the floor and scratched right in the line of sight. I brought them back to see if there was any repair that could be done. I spoke to Jerrie the manager and she went above and beyond to make me a very happy customer. I highly recommend them if you like quality eyewear and superb service!