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    Jacob Budny, MD

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    1 year ago

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    8 years ago

    Very pleased with the work Dr Buddy did to my thumb. Also a nice person to talk to. Great doctor!!!! recommend to anyone.

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    OrthoVirginia - Dr. Brown

    OrthoVirginia

    2.1(54 reviews)
    7.6 mi

    I went to their office at 7650 E. Parham Road. I had excellent care there for physical therapy. I…read morewould definitely return there when these services are needed again. Devin and crew are incredibly capable and caring.

    I LOVE my doctor (Dr. Herring) at OrthoVirginia, but I don't think I'll ever go back due to the…read morebilling office. - There is no billing office onsite. Everything is via email and if you have questions, you have to go through an outsourced billing/support company. They couldn't understand me (they weren't native English speakers) and they refused to escalate my case to a manager. - I spent THREE months with support trying to get them to see they had my bill incorrect and couldn't get anywhere. I myself had to finally research how to escalate it and get someone to listen to me. - Sure enough, they forgot to include how much I paid as a deposit on the surgery before the procedure. Simple enough - but took THREE months of run around. - In the meantime, I was receiving emails threatening to send my account to collections. I wasn't being negligent, I was consistently pursing support to get an answer, but nobody knows what anyone else is doing. They just send automated late notice/collections notices out without regard for if the patient is conversation with the billing office about the problems. This was by far the worst billing experience I've ever had. It took months to get to talk to someone who was English speaking and higher up than the contracted customer support/billing rep. If there had been a local office where I could go in with the bills they were sending me, and sit with them and SHOW them what my receipts paid showed versus what they were showing, etc. AARGH. As much as I love Dr. Herring, there must be another excellent orthopedic physician at an office that has better billing/customer service. It has now been SIX months past my surgery and I'm just getting to the bottom of things. The hours I have put into this are ridiculous, unnecessary, and disrespectful to the patient/consumer. Do better Ortho Virginia.

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    Jacob Budny, MD - sportsmed - Updated June 2026

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