This Jewerly store is the biggest ripoff! I had two major issues with Jacob and he does not stand by his word. Integrity is out the window! My first issue, was the diamond did not seem to be the same one I picked. When I picked up my ring I could visually see major flaws in the diamond . Secondly, I picked another diamond, but the ring had cracks, scratches, and debris. This obviously was a used ring that someone had before. He expressed to me that it was a brand new ring when I bought it. Do not buy any jewelry from the store unless, you want subpar quality. read more

Jacob is the most honest helpful jeweler out there. Their bench has worked miracles. I've trusted him with some of my prized possessions. The salon has good prices and very helpful. Thank you so much for all your help. Would work with them again. read more

This place is such a rip off it's sad...just purchased my ring 2 weeks ago and two of the diamonds fell out already! They don't honor warranty or their craftsmanship. So DISAPPOINTING. read more

Jacob Jewelry - Missing diamond - Jewelry Near Me - Los Angeles, California

After spending a month researching diamonds, I decided to look for some in person. I went to the jewelry district in Downtown LA. I spent 5-6 hours looking for the perfect stone within my budget. Sadly, I would find sub par stones or ones far above my budget. My last stop? Jacob Jewelry! Jacob warmly greeted me and knew from looking at me that I needed water. He pulled out stones that blew me away! The color and cut of his selection were superb! To top it off, I met my budget goal. Honestly, the stone that I bought blew the other I had seen that day out of the water! I even selected my setting. I got exactly what I wanted. My fiancé fell in love with the ring. We went back and got our bands with Jacob. Word of advice to everyone, enjoy the process and inspect each stone until you find what you want. Stone: Oval Cut, E, VS1 Setting: 14k Rose Gold halo with side diamonds. read more

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We really enjoy coming by to see Jacob and his staff. I bought my wife's engagement and wedding rings from him over ten years ago. I later came back and purchased an anniversary band. Seven years after moving to Houston, we still stop by to see him when we are back in LA to have the bands looked, clean up and polished. He is always willing to talk about possible future jewelry designs, which we find to be classic and unique at the same time. Overall, I find him to be a reasonable man, who is willing to do what it takes to make sure that his customers are happy. We look forward to coming back to see him again during our next trip home. read more

Jacob Jewelry - Jewelry Near Me - Los Angeles, California

The staff here is awesome! Very helpful and friendly! They are very happy to help you exactly what you need! They have a very big selection...my fiancé got my ring here, and it was exactly what I wanted! I'm so in love with my ring :)) I had to get it resized and they did it in less than 2 hours! Yelp hours are not accurate so I suggest you call the store, specially for weekend hours... read more

Jacob Jewelry - Jewelry Near Me - Los Angeles, California

Came in here by accident while looking for my jewler , and when I asked for my jewelers name the people that work here pretended to be them. I was confused due to the mask wearing . While these people pretended to be "my jewler" they did some work for me , and the work was awful . I came in to have my ring resized and he left a cut mark in my ring , awful work and they charged me for it !!!!! I don't know who charges to resize a ring !!! And what's horrible is that they lied and portrayed to be my original jewelers !! Please be aware of these untruthful jewelers . read more

to be honest I think Jacob shop is a little deceiving because it's not flashy and there are a lot of traditional pieces in the case. But,Jacob made a ring for me about 3 years ago. I trusted his honesty integrity and ability to give me something that I was really going to like at a really good price and he did not disappoint. My husband and I are celebrating our 20th wedding anniversary, and I wanted to get something special but stay within a pretty tight budget. I looked at a bunch of things but magically he pulled out this ring from nowhere and I absolutely fell in love. Within a half an hour he had cleaned all the jewelry I was wearing and sized my unique, gorgeous ring. With me Jacob is 2-0 in terms of price and efficiency I really would highly recommend anyone who needs a nice piece of jewelry to go visit him. read more

Jacob Jewelry - Custom-made ring by Jacob with one of his loose stones. - Jewelry Near Me - Los Angeles, California

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Amazing customer service. My fiancé got my engagement ring from here and was absolutely satisfied with the entire process. Months later we decided to come back for our wedding bands because they are that awesome. read more

*****DO NOT BUY HERE***** Jacob is a HORRIBLE business man. Bought my ring here agreed on a stone and a price also on the ring was told it would be a few days. my fiance picked up the ring and i was so excited and of course couldn't stop staring at it. that is when i noticed HUGE BLACK INCLUSIONS IN MY RING!!!!!! i could see it with my bare eye no eye loop needed!!!!! I was furious!!! i was told it was a VS2 quality so we call and he says no i said it was a SI1 quality and the stones on the side of the RING not the diamond are VS2. I take it to a jeweler to be appraised right away. Turns out the stone is SI2 so i ask what about the stones on the side she tells me its a mixture SI1 and SI2 also some are chipped. I go to downtown with my fiance the next day ON CRUTCHES since i recently had surgery and demanded that he honor what we agreed on. Jacob said that i would have to pay more to get the stone we agreed on, of course i refused and he said no he couldn't do it. i told him he shouldn't have offered a stone that was not what he was going to give me. He said he will lose money by giving me an VS1 stone i told him then he shouldn't be offering that quality stone at a price he cannot afford to sell it at. He finally changed the stone for me while letting me know that "i am not happy about this!" to which i replied " and i was not happy to see big black inclusions in my ring!" The stone he gave me looks a bit smaller i have not gone to get it appraised but as long as i dont see huge black marks in my diamond i am happy. That is what i get for buying from here. TIPS if you do buy here Get everything in writing DETAILED do not let him write diamond ring make him write the quality the color etc the "certificate" he offers if HIS appraisal even after i had asked if it was a third party appraisal it is not a real certification Save yourself time and TROUBLE and go somewhere else. an experience that should have been beautiful and memorable turned out to be me almost going to court. read more

So so. Like all these places they have the shady guy, in this case Jacob, that has the final say like a finance manager at a car dealership. I felt like I was being sold the entire time. "It will make your wife very happy" etc. He told me a price that was less then more. His buxom Latina showgirl had to remind him he quoted a lower price last time so it's obvious he's just spitting out nonsense. I shut down and walked away but my buddy bought his lady a necklace for 300. However the price started at almost 700 so it's one of those old world bazaar things where you have to bargain just to not get ripped off. read more

I recently bought through Jacob and am fully satisfied with the purchase. The ring was delivered on time and on budget (it's a sad commentary that this is a positive selling point) and it looks fantastic. I was able to negotiate a MUCH better deal through Jacob than with the myriad other sellers in the area. I'm not giving 5 stars only because he originally talked about doing some customization work that turned out not to be possible. I would go back again for another purchase.... but would also certainly look at other places in addition. read more

The best around best quality at fair prices got my wife her ring and my complete family shops here and my wife got my sick ### ring

Jacob and his assistant were awesome. My fiance bought my engagement ring from them and I am in love with it. Its a rose gold band with a 1 carat solitaire diamond cut. We got the certified papers that show what the diamond is worth as well. I went back after the proposal to get it resized with no problem. They are really easy going, knowledgeable and not pushy. Definitely would recommend and will be going back for any jewelry needs! read more

Jacob Jewelry - Jewelry Near Me - Los Angeles, California

Best customer service and quality of diamonds. We are very happy with our rings. Thank you Jacob and Arely for all your time and help. Arely is the best, she went above and beyond to help us pick a beautiful diamond! Jacob has excellent quality diamonds! Thank you! read more

Jacob Jewelry - Jewelry Near Me - Los Angeles, California

Jacob and his staff are the best. They helped me find the perfect ring and stone at a great price. I'll be sending friends to Jacob. I will not shop anywhere else in LA for jewelry, especially diamonds. read more

Jacob Jewelry - Jewelry Near Me - Los Angeles, California

Great place for jewelry. Highly recommended he works with your budget and goes above and beyond for his customers. I have purchased a total of 4 rings from him and have been 100% satisfied overall. Thank you Jacob read more

My fiancé got my engagement ring here and I couldn't be happier! Not many places had a simple gold ring selection and they put together THE most perfect gold beautiful engagement ring! It was more than I could have hoped for. He said they were VERY informative and went over every aspect of the ring, pointing out things he should be looking for. We will definitely be coming back here. They also sized it for free a few days later :) we've found our jeweler! read more

Jacob Jewelry - Jewelry Near Me - Los Angeles, California

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Jacob always has great values and gorgeous jewelry. Been conning here since the 90's. Would definitively recommend this place!

After a long afternoon of walking around and being slightly overwhelmed with decisions, I stumbled across Jacob, after standing outside. I wasn't sure at first as I was new to getting an engagement ring, but they made me feel at home. Jacob walked me through the process and explained everything you me. He understood my price point and worked with me to get everything correct. My fiancé loved the ring! We styled it after her grandmother's ring and she couldn't have been happier! I would highly recommend Jacob and I will definitely be back for any of my needs and it appraised for more than double! Go see Jacob! read more

Never do business with Jacob! Ever! He is a SNAKE. I wish there was an option for NO STAR, because he doesn't even deserve a single one. My wife and I put a deposit down to have wedding bands ordered. The date was July 3rd. Jacob, the owner said it would take 3-5 days to complete the order because of the holiday, so we agreed. Two weeks later, no phone call after we paid the deposit and so we decided to check in on the status of the order. He told us it would be ready by 7/21. Ok, so we were a bit upset about the delay but were willing to wait. The day before the scheduled pick up date, i called him to confirm. He said OK its a go. 30 mins later, he calls me back and tells me I NEED TO PAY $800 MORE!!! What is THIS?? bait and switch? call it whatever you want, but this guy is SHADY. DO NOT do business with his establishment. They get you in thinking you got a great deal, MAKE YOU WAIT, then after you're frustrated enough and waited long enough, you give in and pay. I asked for my deposit to be refunded. He better do it! I am very dissatisfied with this business and they are EXTREMELY UNPROFESSIONAL. BUYER BEWARE! read more

Sucks. They just try to squeeze every dollar they can out of you. The old man in the front has horrible attitude but bought a ring anyways because I liked the color and style. After I bought a ring that I thought I was getting a great deal for realized they charged more than the California tax rate. Still decided the get it anyways because my parents convinced me it was a pretty ring for my girlfriend and said it was a size 6 but can adjust it later after I hive it to her and that I could bring it back in and they will adjust it for us. So I was whatever about the excessive fees that they had charged me. After bringing it back in to get it fixed they said yes they will get it done by the end of the day and had no problem. Little did I know they charged me an extra $40!!!! Squeezing me one last time. LAST TIME I COME BACK HERE!!!! Mind you my family spent over 100k already and thought they would help me out! read more

Super helpful and reasonable! Great quality diamonds. Beautiful ring. Really nice staff. Happy fiancé :) -Jose Ramos read more

Great company. Great customer service. Very knowledgeable. Thank you. I will refer more people to you guys!

Ok I can actually say that Jacob has been so nice to me and my family! We have been coming here for many years! My dad has purchased many rings and stones from Jacob! We have told many many many people to come and see him! The quality of stones are amazing and him and his wife are absolutely wonderful! The two girls that work for them are also very sweet and nice! My dad has know him for about 30 years and we don't go any where else. If you want a nice ring, necklace , watch, etc... Come here! I just got my rose gold engagement rings and I am so happy with it! Thank you Jacob! Your the best! read more

Jacob Jewelry - Love my new ring! Thanks Jacob! - Jewelry Near Me - Los Angeles, California

Save your hard earned money! What a horrible man this Jacob guy I got my wedding band from him a few years ago (very expensive) and he tells me to save my receipt because he gives lifetime warranties on his jewelry. Since the ring has diamond all around it I figured what a great deal and buy the ring from him (not to mention that he started with a price of $2800 and then sold it to me for $900 - but that upcharge attempt is a diff story). A few months into it, 2 diamonds fall out. I go back to him and the lady that was there (he was not) takes the ring and fixes it and apologizes and promises to tighten the prongs. I stopped wearing the ring every day and only pull it out on special occasions. A year ago, the diamond fall out AGAIN!! I was in the neighberhood and stopped in to ask him to fix it but didn't have my receipt and he tells me "no! That's not my ring! I don't sell rings like this!" So I left. Find my receipt, go back to this scumbag and he tells me "$150 to fix". What?? What happened to ur lifetime warranty? Now you not denying that it's your ring? What a rip off! He is a jerk and does not stand by his word! Sticks his nose up and thinks I will pay double of what any other reasonable jeweler will do it for? I am never never going back to this guy again! Like I said, save your money and go next door to St. Vincent or anywhere else for that matter. I walked out very upset, walked in next door to a jeweler in the St. Vincent store and the wonderful lady charged me $70 for 2 diamonds, tightened the prongs, cleaned and polished it for me! $70 from someone whom I didn't even buy the ring from and he was gonna charge $150?? From an actual customer??? I guess he doesn't care about taking care of his people and having repeat business! Thank goodness for the lady next door. Please please beware of this rude, money hungry man!!! read more

Jacob was so helpful. The whole experience of picking out the best Diamond, the perfect band, etc could not have been better. I was really nervous coming into all of this as I wanted to get everything right, and he did an absolutely great job. My fiancé and I couldn't be happier. Don't even look for another place.. Go see Jacob now!! read more

UPDATE: After a week since my mother-in-law's visit to the store, we called Jacob to check on the status of our certificate. Once again, Jacob said he had just recently submitted the report and it should take a month for us to receive it. Really? Had he submitted it right after our purchase then we would have gotten it by then. But OK fine we decided that we were going to give him a second chance and just wait. A few days later after our phone conversation, Jacob called my fiancé, angrily questioned over the phone why we left him such a bad review and that it would really ruin his business with other customers. Oh don't you think that you deserve it, Jacob? If you are worried the negative review would bring your business down then why don't you start making it right instead of angrily arguing with your customers like that? My fiancé then told him that if we get the report then we will either remove the review or make it a more positive one. Jacob then went crazy over the phone screaming "no no no you just return me the ring! Return me the ring!" He kept on screaming that over and over the phone that my fiancé got so fed up and just hung up on him. Fast forward 5 weeks later now we still have not received anything from him. So I decided that I would post the update. Bottom line is please do not come here unless you wish your experience to be ruined. Also if you do come, expect Jacob, the owner, with no smiles whatsoever and always looks like he's attending a funeral or something. An experience that should have been memorable to us has been ruined, thanks to Jacob. His review has now gone from 2 stars to 1 star. Forget about the certificate, I will still stand by my review and speak the truth no matter what happens. On November 28, 2015 I went shopping for an engagement ring with my fiancé and in-laws. After a few hours of shopping around the area, I was finally able to pick out a ring I liked from Jacob Jewelry Inc. However, Jacob informed us that the rock I had picked was not directly from his store but from a third party, therefore he did not have the certificate with him at the moment. Jacob then promised us over and over again that he would mail the certificate to our address. So we decided to purchase it anyway because we were all so worn out after a long day of shopping around and did not wish for the shopping trip to be carried on any longer. After 4 weeks from the purchase date, we still had not received his certificate in the mail. So last week, my mother-in-law came to his store to shop and she brought our receipt with her and questioned Jacob to give us the certificate. At this point, you would think that he would have the certificate with him but maybe hadn't had a chance to mail it out or something. Interestingly, he did not even have the certificate with him. He then promised my mother-in-law again that he would mail it to us as soon as possible. Now it's been another week and we still have not received anything from him. Maybe he shouldn't have sold stuff from a third party in the first place if he can't handle the paperwork/certificates professionally. We will keep on calling until they finally do something about it. read more

Jacob and Arely are amazing! Great to work with and they will get you exactly what you're looking for at an excellent price

Been shopping here since 1999. Have used Jacob Jewelry several times and referred many friends for 14 years. I'd bet we have about 20 purchases of diamonds and other gemstones combined. We come from OC and San Diego to shop here. The prices are exceptionally fair, and the quality is high. Everything we bought appraised at nearly twice what we paid. Love Jacob and the team here! read more

This place was great! Arelly was very helpful and attentive. Jacob was also very accommodating in getting my ring on time. I had a pleasant experience and will definitely come back. I will also be recommending my friends and family. read more

SO UPSET. My fiance bought me a beautiful diamond ring for our engagement, we took our time choosing a setting and a diamond and we finally chose a 1.02ct and a beautiful setting, it all looked perfect and we paid. It was too big but he told me to just keep it as it is and wear for a bit before rushing to make smaller. When we arrived back in London we noticed two big black inclusions in my diamond. These were not there when we bought the ring :( :( we are now back in London so how do we get this resolved. I am too scared to even go and get it appraised here for fear that he scammed us :( :( The diamonds he was using to sample sizes etc were from his pocket and these definitely did NOT have inclusions. My ring was so shiny by the time we had a chosen a diamond for the price he offered ($6500) no inclusion was visible, now that it has slightly dulled the two inclusions are so noticeable I actually dont even want anyone to look at my ring incase they ask what the black marks are. So upset :( :( :( even more upset that my fiance paid such a huge amount only for it not to be the quality it was supposed to be read more

Jacob cheated us when he sold us a inferior and poor quality stone. He performed the "bait and switch" during our purchase of an engagement ring along with wedding bands. I demanded our money back in October 2013 and he refused. I took Jacob to court in January 2014 and won. It was a sweet victory for me. This man is dishonest and "you" should be sure you know your diamonds before you deal with him. Save yourself some agony and go to a qualified diamond broker. read more