I was in the market for a new salon to help me maintain the color block hair style I had. I first…read moretried them in May 2023, and have been returning for touch-ups every other month. Unfortunately, I experienced a tremendous amount of breakage when I moved to Thrive Salon to maintain my color style, even with every intervention and variable that I was able to control myself. (Tons of hair masks, silk bonnets, only air drying, wide-toothed combs rather than brushes, regular haircuts, high end shampoo/conditioner for color-treated hair, changing shampoo/conditioner to another color-safe one, oil sprays... you name it). I kept up with 7 week appointments at my stylist's request to help "minimize damage", but it didn't seem to do anything but put me out of more money, and result in me having less hair. I was dilligent about asking my stylist to do a "breakage check" every time I sat in her chair to try to prevent this. She always said everything looked great. In November, during my normal appointment, I cited that I was noticing substantial breakage. I should have listened to my gut when my stylist responded to my concerns with a surprise, stating "you usually see that up here" while pointing to my scalp. (In hindsight... yikes.) Despite my concerns that day, she didn't seem to heed additional cautions or change her approach. On that same day I cited bad breakage, she lifted a new brunette section of my hair (at my request in a desperate attempt to keep my hair style) *extremely* fast. What normally needs 3 sessions to go from my brunette to our target shade of blonde she somehow achieved in 1 with my roots, and could do in 2 to my ends. She was both surprised and excited at "how light it got" during my wash out. It seemed like she never had full control over her color processing, and didn't even know what she was expecting it to do. Needless to say, all of that hair started breaking in the following weeks, plus other strands. When I went to another salon to get a haircut (I find their haircuts to be outrageously priced at Thrive), the woman shared her concern with me on the health of my hair. She even questioned if Olaplex was being left out of my mix. I didn't have an answer. This salon, despite the high price tag, also doesn't include a basic rough dry for color services to check their work. They let people paying nearly $200 for color walk out with sopping wet hair. The manager assured that a rough dry ("not blow out, that was extra") was normal for color, so stylists could check their work before the customer leaves, but I was handed a blow dryer by the rinser last visit to do it myself while my stylist moved onto another client entirely. She didn't even check on me or say goodbye. It felt wrong. I was paying ~$250 every 8 weeks but couldn't get a rough dry? I had to drive home with wet hair? Despite the poor outcome with their color service, I also observed that I was being charged different ways and different prices for my exact same service every time I went. I was never given a heads up about the price differences, and only found out at the register after my stylist had left. At one point, I was charged for a haircut that I declined in the chair. (Thankfully I noticed!) After I was rung up, I told the man at the desk, and he quickly said "oh, well you got your hair dried, so we have to charge you for a blowout". The price of the blowout helped them retain all of the mischarge for the haircut I never got. It felt very shady to me. (Remember how the rough dry was supposed to be included?) Generally, I find this salon to be very expensive for the skill I was shown. I thought the price I was paying for my color blocking was fair, but seeing that I had so much breakage, maybe it was over-priced like some of their other a la carte menu. ($75 for a *trim* is too rich for my blood.) I'm leaving an extra star despite my experience because when I did have a chance to speak with the salon manager, she was open to feedback, stayed true to her promises of when she would get back to me, and offered a refund for the past haircut/blowout fiasco I retold above. She understandably stood behind her staff, but I was disappointed that the stylist's word was always taken over the customer's. (I have no reason to lie about a service I didn't receive....) They also got me in quickly around the very busy holidays when I called and let them know more of my hair was breaking and I needed to come in to resolve it with my stylist. I appreciate them doing that for me. One last shoutout - Jen at the wash station was seriously a highlight of my experience. Love her and wish the best for her.

Great salon. Fair prices and a wonderful staff. Lisa is a top notch stylist!!! I am always…read moresatisfied with the service Thrive Salon provides.

I am so happy that I was referred to Lion's Mane and decided to come…read more Josh came highly recommended and helped me turn my very damaged hair to the color I wanted, and he was very helpful, informative, polite, and professional. Everyone at the salon is very kind and professional, and the salon is very peaceful and clean, with the staff carefully following COVID-19 guidelines. I would HIGHLY recommend Josh and Lion's Mane as (by far) the best stylist/colorist and salon in the area. I will definitely return as a regular. If only all salons were like Lion's Mane, lives would be a lot easier and hair a lot more beautiful and healthier!

Josh! My first appointment was more then I expected. Josh took the time to explain the process,…read morecolors and what would be a realistic outcome and he got to work on my hair... After twenty minutes or so, a quick rinse, he applied smoothing conditioners and I was ready for a fresh cut, blow dry and style! Wow! The color was absolutely gorgeous- a golden blonde with warm dark blondes, browns and a fabulous shimmer to boot! Josh was everything I read in recent reviews online and then some..! I highly recommend Josh, and I booked my return appointment before I left.

This was the best salon experience I've ever received. I had an initial consultation with Rianna…read moreand we went over my hair history, my dream hair goal and the best process to reach that goal all the while keeping in mind my hairs health and my budget. Seriously, it was great and i hadn't even gotten my hair done yet! When I came back for my appointment, despite the ORANGE that would NOT leave my hair, Rianna kept me optimistic and explained every step to make sure I would not be disappointed if the orange decided to sit in my locks forever. What made the experience truly enjoyable was the conversation. I've sat in my share of salon chairs, and many MANY times, your hair stylist wont talk to you or connect with you and get to know you, much less explain the process going on above your head. Rianna and her super kind assistant Abby were beyond friendly, got personal and candid about their lives and made me feel like I was amongst friends, which I was desperately in need of. Best part of all, the orange was CANCELED! They turned my orange hair into beautiful ashy silver hair. I nearly cried tears of joy. Everyone working there was super sweet, helpful and they act like a big family. The whole atmosphere just screams inclusivity and love, what more could you ask for? I can't wait for my follow up appointment and I could not be happier that I left my home and ventured to this place. No regrets and not a single negative comment.

In 30 years I've never left a negative hair review. Just moved back to this area. FYI they have a…read moreno refund policy. Regardless of whether or not the salon owner and I agree on the color when I left due to fluorescent lights and phone camera colors, what I asked for was never completed. Accusing your clients of fraudulent behavior and lying is not a good business practices. I have witnesses including my coworkers, children and the final salon I went crying to that took the pictures below.

Best service and great talent Thoughtful, friendly desk…read morestaff that makes me feel special. Sal the owner is one of a kind. Go check it out!

Ok took me a minute but wanted to leave a review. I went in a few weeks ago for a cut and color…read moreafter a long year of nothing done on my hair due to pregnancy and moving from Philly to the Marlton area. Susan did my cut and she's fabulous! I have curly hair (3C) and I always do my research before committing to anyone touching my hair. She put me at ease right away. Not only does she have the warmest spirit but lady knows what she's doing with curly hair! Loved it! Will be returning in 12 weeks for another trim and moisturizing mask that she recommended. My color was done by Elle. Lovely woman, we had a nice chat. So, I waited long to leave a review because I wanted to live in the color in both my natural curl state but then after straightening it. I love the color when my hair is curly. Like LOVE! She did a slight balayage with natural browns to not add bleach into my hair. It looked great curly. I then straightened it and I wasn't sure I loved it anymore. I gave it 2 more tries after straightening and I think it's growing on me. The color isn't bad at all, she nailed the color I wanted it's just, some of the color felt a little more obvious and blocky when straight then when curly and so it looked less natural with how it was laid out. Not sure that makes sense. Anywho, overall I like this salon. So glad I found it. Def recommend for a curly girl cut with Susan!

Very nice and spacious shop. I had a silk press, and had the pleasure of Doris to do my hair…read more She was professional, pleasant and funny which was a plus. There was another beautician there doing hair And she was also nice and very friendly. I relocated to this area from North Jersey (Bergen county) and have been looking for a salon for 5 years and have been dissatisfied after too many appointments. I have shoulder length natural hair for about 10 yrs now...I can braid and wash and blow and iron my own hair but sometimes you want someone else to do it Doris is very knowledgeable about African American hair and gives well needed advice which I appreciate. It came out awesome, I have natural 4c-4b hair texture, I say 4b due to many coloring to cover those grey hairs (yikes!!) I am going to trust her with highlighting my hair even though I am nervous about it due to my natural hair. Promise to post those pics after and update this review. If you are looking for a salon that can hook up natural hair go here!!!

Was able to make an appointment online and then had good communication prior to the appointment…read more Doris is very friendly and talented. I missed going to a beauty shop like this--where you get your hair done and have good conversation. The place is large, there was a walk-ins welcome sign, price was fair, and I'll definitely make it a go-to.

I've been coming here for just about everything you can imagine since I was in middle school! How…read morecrazy to think about that! I love it here! I've had my hair and make up done for every major life event since I was 14 done at this Salon! From several Weddings to proms and graduations! Anitra even taught me how to do my make up when I started my first real job after college! They're amazing! I actually lived in Florida for a couple years and would fly home to see Courtney because I don't let anyone else touch my hair! I had told her since I was a kid that i was going to grow my hair down to my butt and then chop it off and donate it, she was so excited to help me right before I moved! I've had my nails done here a few times as well and they always come out gorgeous and last forever! Including for both my proms. My entire family now religiously goes to this salon. Today I was in for a facial with Kristen, my mom sees her regularly and the minute she saw my skin from the constant mask wearing she said I needed to go see her! I honestly don't think I'll see anyone else for a facial ever again! My skin is so clean and feels so good now! It was super relaxing I really thought I may fall asleep! And she was so sweet and easy to talk to, it was like chatting with someone I've known forever! Everyone that works here is always so sweet and so friendly! Which was an especially big deal during my awkward teenage years lol! They always made me feel beautiful and confident and continue to do so to this day! I can't recommend this place enough!

Very, very unprofessional and downright hostile owners, and we are uncertain if this salon is…read morefollowing Covid regulations. The atmosphere here is like that of a petty high school with overaged working women in Alex and Ani bracelets- with way too much attitude and not nearly enough class or skill, which is not really surprising because you're out in South Jersey at a place trying to pass off as high-end when it's really not. This is definitely not New York City. The seat I sat in was dirty with some hair and something that was stuck to it. They also overcharge without telling you they're doing "treatments" as I believe someone mentioned below. I didn't ask for one during my washing and was given and charged for one. Furthermore, my colorist was handling me and a client who needed a cut and dry at the same time- this is strongly advised against during the pandemic. Hard pass if you want good, non-overpriced service and to stay safe during this time.

This was my first time visiting Cho, and I could not be more impressed! She did an absolute amazing…read morejob with my hair and color. Right from the start, she took her time and continuously checked in with me throughout the process to make sure every detail was exactly how I wanted it. You can truly tell how much she cares about her craft and her clients' satisfaction. My hair looks and feels fantastic and I could not be happier with the results. I will definitely be coming back, and I highly recommend Cho!

Very nice people very clean establishment ... Cho gave me one of the best haircuts I have ever had,…read moreI am very picky about having a good short haircut! She is the best and I will definitely go back when I'm in town

So great! The gals here are awesome - ask for Apple. She did some super fun rainbow colored…read morehighlights in my hair that I absolutely loved! Everyone was very kind and caring. 5 stars.

I had the worst experience with my hair color at this salon! I asked for a balayage and all I got…read morewas bleached highlights for $230 without tip. I will not be going back! Don't know why all the great reviews. I will be going back to my old stylist who is further away but at least I'll be happy with a real balayage coloring. So disappointing.

I didn't give a 1 star because of a bad haircut, hell I don't even know what the quality of the…read morehaircut is. I gave it a one star because as you walked up in big white letters, it says no appointment necessary. I walked in there was nobody inside waiting, however, there was three names on the list. The girl would not take me because she said there's three people in front of me even though I told her there was nobody there inside. She said her customer was coming in shortly. Rather than try to squeeze me in for a five minute haircut, they decided to turn me away. Horrible customer service and besides that the lady was not very nice. Not only is this a horrible reflection for this location, it is for the brand. I will not use a sports clip in any location across the country.

I don't like the non-reservation system as its very inconvenient. It took me many visit until I…read morefinally found a stylist who is excellent and keeps me coming back. Prior to finding this gem, my experience was average at best.

Nick and his stylists are amazing! Got a fab new cut and blowout. They have color services too…read more Vibe is great!!

I've been a client of Nick's for over a decade, and he is the one that I trust to cut my hair. Nick…read morehas many years of experience as a skilled Barber and Stylist. He listens attentively to his clients with what they are seeking while also providing his recommendations as well. I highly recommend seeing Nick for your next haircut.