They did not perform the 18-point maintenance check - it was more like a 4 point maintenance check,…read moreand they actually left a bunch of the items on the list un-checked as shown on the receipt. Also could not use a valid coupon that they emailed me that hadn't yet expired. If I had known the coupon would not be honored, I would not have gone forward with the oil change. They should not have done it until we resolved the coupon issue. Ended up paying close to the inflated price. I do not recommend.

Great service! Quick and educational :) will only come to this location moving forward!read more

This is NOT my favorite body shop. Ultimately, their work is very good (my car looked terrific,…read morealbeit after many thousands of dollars and several weeks), but they seem intent on maximizing the amount of work (and revenues). Indeed, they contacted my insurance company repeatedly to get additional change orders. What had originally been a "maybe $1,500-$2,000, and about 3 -4 days" estimate became several times larger and more time consuming. And yes, it caused my premiums to increase as well. So overall this was a disappointing experience (from several years ago), and I will use a different body shop in the future, if and as needed.

Had a power steering module that needed to be replaced. I called Rick in service and got my truck…read morein. Rick guided me through the process, not an easy part to locate . He set up text messaging and we communicated easily. I had an extended warranty so the job was 100% covered. The part alone costs upwards of $4,000.00!! Rick explained that my power steering was electronic and this part was the brain. Rick took all the guess work out of it and I highly recommend calling on him, Thankyou very much!!

Nathan and Twon was amazing and full of energy! I love people who love what they do and…read moreknowledgeable. They were left alone with no management; i could not tell because professionalism was admirable. Overall Great work, fast and efficient for a busy person like me. I hope they get a raise during annual review season.

First thing when I pulled in the attendant saw the Valvoline sticker on my windshield and he…read morestarted "jokingly" giving me a hard time about cheating on them with Valvoline. This was a continuing theme until I finally kinda said could you lay off about this. Nothing in the place works and when they added oil it was from a pitcher, not the I broken pumps. I was the only car in there the entire time and it took over 40 minutes. At that point the attendant started to put air in my tires and I told him I had to get back to work. The cost was around $100 bucks. After all that the attendant pulled my old crumpled up Valvoline milage sticker out of the trash (they didn't have any,) wrote Jiffy Lube on it, and stuck it back on my window. Unpleasant experience that cost too much and took too long. I'm giving two stars because I did get my oil changed (I think) and they were nice enough, but no way I would go back.

Excellent customer service and knowledgeable staff keep me coming back when I need tires and an…read morehonest opinion.

Once again the entire experience was an A+. They got me in and out within 24 hours of my car…read morebeing towed into their shop while other places told me they couldn't look at it for 2-3 days. Dan went above and beyond to get my car up and running, explained everything completely and at a very fair price. Sullivan of Stoughton is now my go to place for all automotive service and I will definitely recommend them to anyone who asks me.

ALWAYS have a good experience at Sullivan Tire of Norwood. The workers are excellent at their…read morecraft, knowledgable, informative and extremely helpful.

Extremely slow workers. No sense of urgency whatsoever. Waited for an hour and then had to leave…read morecause I couldn't stay any longer.

Really great experience every time! The team is super friendly and professional. They always send…read moredetailed photos of the problem after diagnosing, which really helps you understand what's going on. Booking an appointment is super easy, and the service is always fast. Highly recommended!

Carmen, Gloria, and Perry were very considerate and helpful when I had several mechanical problems…read morewith my car. They were always courteous, gave me frank and honest answers, and helped by giving me a ride to the rental car place when I needed to rent a car while my car was being worked on. The only reason I hesitate on giving 5 stars is because when my battery light suddenly came on as I was leaving, I called the mechanic to see if I should return as I had a long drive home and he said to ignore the light as it probably was just a false reading. It was not a false reading. My alternator had broken. I ended up broken down late at night in CT. So next time I will run all questions by Perry and not some rookie mechanic. The staff tried to make it up to me the next day, which is nice.

I can't say enough good things about Jim's. From the second I called, I knew I could trust him to…read morebe fair and do great work. He was patient on the phone and quoted me a very reasonable price. There were no hidden fees and he had my car back to me the next day.

This place just got themselves a new loyal customer! I brought my beat up 2005 prius last week for…read moresome service and the staff got it done with amazing communication and fair pricing. In the scene of auto repairs where it is difficult to trust that the mechanics have your best interest in mind, Jim's is a breath of fresh air. They were attentive, communicated well and delivered exactly what I asked for in a reasonable time frame.

Thanks for bailing me out. I noticed a screw in my tire on a Sunday. The shop was closed, but…read moreWilliam happened to be on-site. He plugged the tire. Moreover, he saw I had an expired sticker; booted up the machine; and did an inspection. Awesome, friendly service. Hats off to you!

Awful experience , I had thought they were extraordinary, but I was completely wrong…read more I would not trust them with your vehicle. There is a Dominican dude that is trash, I would never want to see him again! He gave me back my vehicle all dirty with oil grease inside and outside as to don't come back here again whereas the shop was near my daughter when my tire broke. He has no decency whatsoever and how to treat a woman of my age. The value and the quality of my business with them was inconsiderate by all means of the service I requested. Never again !

************ Avoid like the plague!!! ************ Terrible…read moreservice. Extremely unprofessional and shady. Charged for work that was not completed on more than one occasion. Save your $ and go anywhere e

Full service but they do not wear a mask because "they are outdoors." Absolutely not. I left…read moreimmediately.

I brought my 2007 Honda odyssey in for a synthetic oil change and I was greeted by the Jiffy Lube…read moremanager who was very helpful and informative and got the job done for me quickly as I was on a break from work. He also pointed out that my windshield wipers were at the end of their life and offered me new quality wipers at a slight discount to make it more palatable. I need a referral to a windshield replacement company and he was very generous and told me about a company right down the street who are able to fit me in and get everything I need to done from my vehicle that day resolved all within two hours.

I stopped in to Jiffy Lube on Route 1 in Norwood yesterday for a quick oil change. I chose Jiffy…read moreLube because I get a partner discount through Uber and wanted to be in and out quickly on my way to Boston. When the technician, Fred, handed me the tablet to fill out my information, I looked at the bill and there were several services I didn't ask for in the total amount of nearly $350, including a coolant flush, which the manufacturer recommends every 150,000 mi. This engine was replaced in October and only has 30,000 miles on it, so I know I don't need a coolant flush. Even if I did, the service was already on the bill before the tech even mentioned it to me. When I called this out, he tried to tell me that he was about to ask me about it. I countered by asking why a service was already on the bill and authorized before he did so. He had no answer. Looks like they are trying to jack up the bill and charge unsuspecting customers for services that they may not need. I'm really unhappy about this and certainly will not be returning to this location.