I have a 2018 Porsche Macan GTS that for years I was getting serviced at the Porsche dealership…read more(which was terrible) until I found Princeton Auto Sports. Brian, George and Frank are able to articulate the problem simply and clearly and they are experts at their craft, confident in their work and have great problem solving abilities. I won't trust anyone else with my car

Good service, done quickly! Went in for an oil change and a battery swap. Both done great. Satisfiedread more

The owner Manoj is terrific knowledgeable and honest. I went in from a quote of $ 498.00(FROM…read moreANOTHER SHOP) to him and he fixed everything for $90.00!! No shortcuts and original parts. Happy to have an honest auto repair guy in town! Some missing things are that he does not do body work or buffing. Other than that he is A plus on car mechanics and customer service and if course prices! 5 stars from me.

Great service and prices. Very friendly and attentive. Had my oil changed and they did not try and…read moreupsell at all

DO NOT BUY A CAR FROM LAND ROVER PRINCETON, NJ. Go anywhere but here…read moreAbsolute horrible dealer!! Joel, the salesman uses very unethical sales tactics and Frank the Sales Manager is no better. They do not honor their word. GO ANYWHERE BUT HERE. There is a beautiful Land Rover Dealer in Eatontown and Edison. In my opinion, these locations provide a larger selection of cars, better service and a much higher class experience. Once you pull off the Princeton dealer lot with your car, you are of no use to them.

Land Rover Princeton returned my vehicle with damage that was not present at the time it was…read moredropped off for service. I brought my vehicle in for a driver-side sun visor repair. While in their care, the dealership caused significant damage to the rear passenger door, including a visible hole that was not present at drop-off. The dealership initially accepted responsibility, took possession of the vehicle, and provided me with a loaner while the damage was being addressed. However, they later reversed course and began denying liability. They are now attempting to attribute the damage to prior unrelated repair history, referencing a Carfax report. The dealership has intake documentation and photos showing the vehicle was received without this damage, and that the condition changed while it was in their care. Despite this, they have refused to repair the damage and are attempting to shift responsibility. I have escalated this to Land Rover corporate and now have an open case. I have also filed an insurance claim, a police report, and am obtaining a second body shop opinion due to the lack of resolution. Very disappointing experience from a luxury brand. I strongly recommend documenting vehicle condition thoroughly before leaving it here. I will update this review if the issue is resolved.

I had purchased a used 2015 Audi A6 Quatro from Princeton Audi. The whole discussion happened…read morethrough their internet agent. I went to the dealership with all COVID safety precautions and completed the purchase process in an hour. After the delivery, I noticed the second day the Bluetooth pairing was not working. The sales and service team tried to help through Facetime video conference and it did not help. I reached out to the Sales General Manager Mrs. Lauren Waldrop explaining the situation and brief history. She immediately jumped to investigate and helped to order/replace the Bluetooth device at their own cost. The service manager, Carl was also very co-operative and helping to his best of the abilities to resolve the issue. The issue was resolved and my Bluetooth is working as expected. I really appreciate the Audi Princeton Sales and Service team for extending their extraordinary service during these difficult times. I am very satisfied with the Audi Princeton team. I highly recommend an Audi car buyer to visit Audi Princeton.

Quite disappointed in the lack of response from multiple calls to the service department. Nobody…read moreever returns calls and the employees who answer the phone, when they answer, are not able to provide any useful information. Now that I see all of these other similar reviews it looks like this is how they operate. And Joshua copying and pasting the same response to the reviews rather than addressing the problems says everything about this dealership. Go somewhere else

Honestly I don't doubt the other reviews, but I will say I had a very good experience here…read more I bought tires off TireAgent.com and I guess they're subcontracting to Mr. Tire since they were basically the only option you could choose to have tires installed. So whatever, fine, I choose this location but then there was no like backend notice to them so they didn't even know what was happening? Luckily I called in to make an appointment and to tell them I have tires being shipped there. The guy told me to get there by 9am and I say okay. The tires arrive, I get there on my appointment day at 9:05am and the manager (a woman) says ah well, it'll probably be ready late afternoon since we told you to get here at 9am and now there's a bunch of people ahead of you. Okay I didn't know 5 minutes would make that much of a difference but whatever. I Lyft home and wait. I get a call around 2:30pm saying they were starting and needed my wheel locks. I had forgotten about this otherwise I would've taken them out myself (my trunk is busted) but the guy who called was friendly and was totally down to root around in my trunk to get it for me, so I appreciated that and he didn't give me any guff about it but he did say that means they might have to keep it over night. Hm. Not great but I also didn't have anywhere to be the next day so it was fine. I get a call 30 mins before they close and he said okay well we got it done already, you can come get it. I said I can't come now so I'll get it tomorrow. They did kinda "upsell" me on an alignment, which wasn't great? I totally thought that would be basically a basic task that was included in a tire installation but I guess not. But I saved a lot buying from TireAgent so I was like eh why the hell not I guess. Anyway, the car has been running fine for the past few days, which is nice. (I had a terrible rotor installation experience from another shop, apparently the bolts had actually fallen off so my car was making very scary screeching sounds, so I'm kind of on high alert). Will update if anything falls apart, but as of now, I'd recommend this place for tire installation.

Easy to make an appointment only a day in advance. Quick and friendly service. Didn't try to upsell…read moreme. Was a very good experience, I will definitely have them do work for me again.

I've been a customer (2017) and I haven't had any absurd issues with this place. I purchased my car…read morehere and have come back for 4 oil changes and services at this point. Prices are typical for a manfacturer service place, but a bit steep vs your local car servicer (e.g. brake fluid flush ~160, transmission fluid replacement ~140, rear differential fluid change ~110, as of July 22, 2020). If you're looking for cheaper, go somewhere else. I like the assurance of using my home car dealership however. Pre-COVID, there was always a nice indoor waiting room with tables and outlets, bagels available for breakfast and some snacks after lunch, a coffee machine, plenty of seating and a nice service staff. At the end of the oil change, they throw in a free car wash for next door. Post-COVID, the differences are that the waiting room has been brought outside (outdoor tables) with a few indoor ones scattered at least 6 ft apart, there's a mask requirement, and there's no more snacks and free car washes. Not sure if theyre still doing the promo, but when I purchasesd my car, I received a lifetime of free oil changes. Its definetely been a nice bonus. My main qualm is that oil changes are first come first serve and theyre closed on Sunday. It stinks when I can't get off work early enough and am left to the cramming it in on one weekend day. They do have extended hours on Tues and Thurs, so it does help. If you absolutely don't want to deal with walk in oil changes, they let you schedule services online and I'm sure I'm sure you can tack on an oil change while youre there.

I purchased my Accord new from Honda of Princeton (HOP) and had it serviced there for years, but…read morefrom here out I will go to a private mechanic. In my last two service visits to HOP, I noticed the "service reps" were quoting absurdly high prices with no parts and labor details, and when I asked a question it took forever to get a response. I didn't think that every interaction had to be a negotiation with these folks. It is now just as stressful to get your car fixed at this dealer as it is to buy a car. I suppose the surrounding community is willing to pay their prices without question. I didn

Our salesman Christian Hauser made the experience of buying a pre-owned car from Princeton VW a…read moretruly no-stress, pleasure-able and very straightforward process for us. He walked us through all of the features of the car very thoroughly and patiently met with us a second time as we made our final decision after our initial visit. Christian is very knowledgeable about the cars on the lot and has a very kind and relaxed personality that allowed us to feel very comfortable and un-stressed while we were making this decision. We are extremely happy with the car we purchased (our son's first car - so it was also a very fun milestone for our family), and I have a lot of gratitude to Christian for shepherding us through this purchase so well. I would highly recommend seeing him if you're thinking about a new VW or pre-owned car from Princeton VW inventory.

My deep respect to the Sales manager, Larry, for his accurate and respectful attitude to customers…read more Regarding the financial manager- Vipin Rishi- I regret that I can not give him ZERO star for his ultimate incompetence and rudeness towards customers. Lack of knowledge of the VW Tiguan sales details we asked about. For the failed attempt to mislead us during the lease contract signing( tried to add 850 $ extra amount on top of what we agreed on before with the sales manager) , etc...

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

Clint and his team, including Mathias, have always been helpful and responsive. Clint recently…read morehelped me get a very good deal on new tires.

I didn't like Matthias because he broke, harmed, or damaged my mother's AC on her car and it was…read morewrong.