After going to a couple other alignment places, I decided to check out Point S before calling the…read moredealership in Espinola. They made an appointment and they were able to get the alignment done. And the price was right. And the people I encountered were very friendly and helpful.

Monday walk in at about 1100 hrs. Oil change 5W-20 Syn 6 Qts $65.99 + $10 (Labor) and Flat Repair…read morew/TPMS for $20.00 parts and labor seems reasonable. Service was great, estimating about 45 minutes and it was so. Text that my jeep was ready came on time and I returned to the shop from lunch at Mary Janes (Food Truck) across the Blvd.

Professional company that truly delivers on what they promise. I damaged the low-profile rim on my…read moreGenesis GV80 with curb rash, and almost like magic, they restored it to look brand new. The work was absolutely worth the money. They regularly repair vehicles valued well over six figures, and it shows in the quality of their craftsmanship. The customer service representative was knowledgeable, courteous, and friendly throughout the process. I would confidently take my vehicle back there again if the need ever arises and highly recommend them to anyone looking for top-tier repair work.

Had my rims powder coated, tail lights tinted, headlights cleared up, and a few other odds and ends…read morepainted on my truck. The work was impeccable and finished in only two days. The owner, William, is very professional, friendly and honest. He was very upfront and delivered on everything. Pricing: Very reasonable. I can't recommend them enough. I will be using these guys again. Big fan.

I needed one used tire, and called Llantera California. They had the tire I needed and quickly…read morechanged it. Quick, easy and efficient. Thank you!

If you need tires or tire repair I highly recommend. Their tire repair prices are very affordable…read moreGreat guys! Good prices and great service!

I have been to Garcia Tires - the one on highway 285 between Santa Fe and Española - three times…read more Twice it was to replace a tire on our small sedan; the other time was to get a tire replaced on a small cargo trailer. Each time, the office person was business-like - no wasted time, because they're busy and so am I - but still welcoming. Each time, the guys doing the tire work were efficient. I thought, on the first occasion, I would need to buy two tires; the tire man pointed out that the tire was quite readily repairable, so we did that and saved me a lot of money. They also made sure to check the tire pressure on my other tires as well as the spare tire. I am highly satisfied with this Garcia Tires shop.

Maybe come here if your car is from the 90's or older . I took in my 2009 bmw328i and they did…read morenot rotate the tires after they charged me for it! Took it to Garcia tires in Santa Fe and they charged me for Rotation again! The reason I know is one of the tires had a leak and dent on the rim. And it stayed in place.. and the sensor on the vehicle shows me which tire has low pressure. So They didn't bother to rotate them twice but still charged me. Also they didn't not correctly change my oil filter it puked all over my motor while driving away. Waste of time and money and they don't have the knowledge. They literally told me they had to google it online to figure how to change the oil filter and reset the vehicles warning lights... I now change my own oil and only take my vehicle to be aligned and balanced in a different PROFESSIONAL shop. To top it off I sat in their lobby for an hour and a half while googled how to work on my car I was only one of two customers in there the whole time. All they did was change the oil! $80 + I change it myself now at $35

Bought tires here, and now having my brakes done. Honest and competent. Highly recommended over the…read morecorporate places.

I have an Avis Rental Car and the low tire pressure light came on so Avis said go to Garcia Tires…read morein Santa Fe. When they checked all the tires, one had 100psi and the other 3 were all different. I really think they saved my life by fixing all the tires on my rental car.

I was traveling through town on a Sunday and my Jeep broke down. I called for a tow and they were…read morethere within 30 minutes. I found out they could repair my vehicle and it was a Sunday afternoon so I had to wait til Monday and they called for the part Sunday and I had my vehicle back and running by 11:30am on Monday. They even dropped me off and picked me up from the motel. Everyone was extremely nice and helpful, especially JR!!! Thanks you all made a stressful situation as pleasant as could be. Price was Great also. I called another repair shop to get a quote and they were going to charge more and couldn't get the part they said for 2 weeks. The state trooper who stopped on the side of the road to see if I was okay recommended them and I definitely would as well!

We are on a 1000 mile road trip cross country and our turbo was going out on a Ford F2 50! We…read morestopped in last minute and Chris was amazing to work with. He had us back on the road in 15 minutes! Thanks Chris for all your help! Ok

I made an appointment for this morning to get two new tires at the Discount Tire on south Cerillos…read more Due to an early adjournment at the coffee shop I arrived early and took a seat in the lobby. When I finished business on line I started people watching and was amazed. EVERY Discount Tire employee had perfect interaction with the customers. I've never seen that kind of across the board quality at any other business. I don't doubt it's the same at the north Cerrillos shop. Also a good range of tire prices.

Had a flat tire while traveling. got it fixed within an…read morehour. best of all as we use discount tire for all our tire needs there was NO charge. best customer service always !.

i was traveling from Dallas, Tx to Colorado and began losing air in my front tire on the passenger…read moreside. I stopped at Big O's in Santa and their staff immediately repaired the tire and charged us nothing. They were outstanding and went above and beyond what we anticipate.

I needed to replace a blown out tire quickly as I was on a roadtrip through Santa Fe. The service…read moreperson pulled the tire I needed from another order and had it installed within 30 minutes. If I lived in Santa Fe, this would be my regular tire shop.

My son went to Ratchet a few months ago to get his car wrapped and we were so blown away with their…read morefantastic work we decided to surprise my husband with a wrap for his car for his Birthday/Christmas. Birthmas, if you will. Holy cr** these guys are amazing! Chris did an amazing job communicating with my son to get my husbands car wrapped. My son had the vision and Chris was great at recommending tweaks that would make the vision come into fruition. Absolutely impressive all around. My husband was beyond surprised and I think I might have seen a teeny tiny happy tear. I HIGHLY recommend Ratchet Industries!

We used Ratchet Industries on San Pedro for hail damage repairs on our truck through a USAA…read moreinsurance claim. Our communication was with the owner, Rori. The truck was dropped off on August 28 and was not marked "ready" until November 21, nearly 12 weeks later. During the repair process, we were repeatedly told it would be "two more weeks," but the completion date kept moving. Communication with both us and USAA was slow, inconsistent, and often nonexistent. Because of the shop's extreme delays, we incurred additional rental car costs. Ratchet Industries agreed to reimburse us for the rental expense, and USAA has a record of that agreement. The amount still owed to us is $1,604.84. After agreeing to pay, the shop again repeatedly told us payment would be made in "two weeks," but no payment was made. At the shop's request, we even tried working with them on a payment plan, but those payment dates have long passed and they are no longer communicating with us. As a final attempt to resolve this, we offered to accept half of the amount owed if paid by the deadline we gave them, which is now about six months after we incurred the rental cost. We still received no payment and no communication. When the truck was finally marked "ready" on November 21, it was not actually complete or properly put back together. The new drip moldings had not been installed, the interior paneling had been put back loosely and needed repair, the middle light housing was broken, and screws were missing from the tailgate molding. We have been very patient and gave Ratchet Industries many opportunities to resolve this. We are requesting payment of the $1,604.84 rental reimbursement they agreed to pay, or at minimum a written response and immediate plan for repayment.

Kind and quick... much appreciated! I had a small issue that William (I think that was his name)…read morehandled quickly and with a great attitude, even though they were busy. Off the beaten path, but most definitely worth seeking out.

Great mechanics, father and son, worth the price.! I love this service and almost didn't review so…read moremore people wouldn't know! Thanks