I mean... Jamba Juice was a big deal back in MY day. Maybe 15 years ago? Idk, I'm shaving a few years off. Went in today and it was empty beside me other customer (it was 88 degrees outside) two very young girls working, barely mustered a 'welcome in' and they won't take your order or acknowledge you other than the lackluster 'greeting' so order at the kiosk and wait for it to be called, which is also very LOW and hard to understand, even though they ask for your name For the order at the online kiosk? I get it, it's just a smoothie - but for $10 for a medium I can make this at home and smile at myself in the mirror while reading my own order back read more

It has been a while since I've visited a Jamba Juice as there isn't a location close to me. Had to stop and grab a smoothie and picked up the Acai Super-Antioxidant, I ordered a medium size but I should've gotten a large because it was delicious. Staff were super friendly and prepared our smoothies very quickly. The store is clean, bright and welcoming. Would highly recommend stopping by for a refreshing smoothie or healthy snack! read more

My spouse and I were looking to purchase some smoothies and use the restroom due to long traveling. The restroom had a 'no public restrooms' sign on it, however a paying customer is not just any person from the public. I told my husband to walk away from the register and to reject the smoothie due to the fact that the employee behind the counter told us we cannot use their restrooms. If I'm paying for a smoothie, I deserve to use the restroom. If I'm being told I cannot use the restrooms that they have, they don't deserve my service. read more

This isn't my first time at this location but it's most likely my last. I've been here plenty of times before. Lots of young people that don't know a thing about how to treat their customers. It's one in particular with Pink hair that has a real attitude problem. She told me it was a "You problem" which I found hilarious. Especially coming from a shift leader. It's clear she leads by example because I'm having a back and forth debate with the entire staff about how they are wrong. I asked them for their managers name and number they immediately got offended and told me to go online to find the information. Then they called the cops on me because I had the audacity to complain about the poor service. I have been in customer service for many years and this location should be ashamed of itself. They literally told me to leave and my money didn't matter. I wish I could talk to the corporate office. It's hard to get any information out of the youngsters behind the counter. They turned my complaint into a situation where they felt that the police were needed. They wouldn't provide me with any information but they did give the officer a name and a store number. I will be on the phone first thing in the morning to ensure these kids are held accountable. It's simple,without the customers you simply don't exist. Stop acting like you're doing the community a favor. You are actually doing us a disservice because you aren't treating the customers in a respectful manner. This is not the reputation that Napa Valley is known for. I thought this was a friendly city. I guess I was wrong. read more

Thank you so much Maritza for your patience with me and my kids lol thank you for your friendly and speedy service!! Also Thank you again for the recommendation on the new bowls my husband really loved it! Coming in tomorrow for another one after the gym! Great great customer service !!! See you soon read more

Came in yesterday when they first opened ! We were immediately welcomed in by a sweet kind women ! Both of our smoothies were delicious - the restaurant was immaculate and the employee was amazing and the prices were totally reasonable! I highly recommend this amazing smoothie spot read more

I used to come here very often for a refreshing smoothie drink, but recently the standard has gone down quite significantly. Whenever I order my drink, not only does it take a very long time to receive it, there are also bristles from the cleaning equipment. Overall, the standard quality control of this place has done down significantly in the past years, and I will not be returning. read more

I love Jamba Juice but this location has an automatic tip feature and it automatically populates to add a $2 tip. I wanted to add a tip but not a $2 tip. Unfortunately I couldn't change the tip amount. I only ordered a small drink. But I was charge the max tip anyway. I hope they fix the machine. I don't want to think that they have it set as this max tip that is unchangeable for everyone. That seems unethical. Just an FYI for future visitors. Best Wishes read more

Booo Jamba Juice Napa, you missed the Almonds off of my Acai Primo Bowl. I made a quick stop here while in the area for an event to grab something a little healthier than the Black Bear Diner food the company I was in was waiting for a table for and waited in line to order just as long as they waited for their table (20 minutes). There were multiple staff on but all seemed to be moving at snails pace as once I ordered it then took another 15 minutes for the bowl to be ready, understandable if they were busy but really were not. That said I do like Jamba for their Acai Bowls and despite the lack of Almonds it was pretty good. *TIP* Sign up for Jamba rewards and you get a free smoothie for your Birthday. read more

not much to say, i was craving a smoothie and we went to Jamba. My BF recommended ordering the "Starburst" off their secret menu, I did. It was good. It was on the sweater end but other then that, we got our two smoothies in a timely manner and left. read more

Jamba Juice is an OK place. They make a delicious horchata cold brew. They also make a good vegetarian egg wrap, since a lot of places tend to be "bacon or sausage." I needed takeout, since I had a busy morning. The people were friendly. It hit the spot. It's not a sit-down restaurant; it's meant for takeout. I got my horchata coffee and breakfast wrap to go. Their selection of hot sauces is meh, but they're a smoothie place. I had a #BYOB when it came to hot sauce at home. Clean, friendly, fast. read more

Let me start by saying the girl working here on Saturday evening has excellent customer support skills. She could go on to make bank at some high end restaurant somewhere. Her interaction with me, my friends and other customers was a joy to watch. Some people just have it. Outside that, the peach perfection was a welcome treat after sitting in a car for a couple hours. The real win however is the amazing interaction with the staff! 4.5 stars read more

Jamba - Juice Bars & Smoothies Near Me - Napa, California

See all

Very kind people food and drinks were amazing. Lived in napa all my life and this jamba juice has not gone downhill at all. The quality is pristine. Coming back for sure for a warmed pretzel or another smoothie. Thank you for those who work here. read more

it's kind of frustrating when I've been in class all morning and I go to get a smoothie on my break for lunch & then I go directly back to class for lecture. As I walk in two people had large smoothies and one of the guys came up to the cash register and tried to hand him a 20 in cash. The manager said "it's okay we'll get you next time". As I go up to the register he says "our system is down" he didn't even apologize, disappointing. I work in hospitality and you should always apologize for inconveniencing a customer. Its one thing to hand out two free large drinks in front of me, but to not apologize is really disappointing from a manager. Plus the people were trying to hand him cash for their drink. Why he couldn't take that I don't Know. I didn't get a lunch when I had class from 9:00 am until 2:30. I did not have enough time to go across town on my break to go to the other Jamba Juice. They could have at least given me a discount card, a free drink for later, or store credit for the inconvenience. read more

This Jamba Juice is pretty clean and the service is can be quick. They don't quite toast the waffles all the way leaving them hot but soggy. It's spacious and well organized and Apple Pay works on both registers. The staff is nice but they don't greet you as soon as you walk in or as lively as they do at other locations. And the prices here are a little bit higher than some locations but I'm sure that varies per franchise. read more

Jamba - Juice Bars & Smoothies Near Me - Napa, California

See all

Stopped by just to get Greens n Ginger, per recommendation of my sister. Small size 6.19$ and you can add boost for 50cents each. I opted for no boost since I don't know what to add. Place is clean BUT I would say it's too clean that you can smell the cleaning products all over inside. As I waited for my order, I don't think I could last being inside eating/drinking my order. Service was okay, friendly and fast. At that time was around 11:20 am and they just opened I suppose. If dealing with food/drinks- to have chemical, strong and smelly cleaning products- should be used in moderation. As a customer, you don't wanna mix the smell of that plus food/drink combined. Not a pleasant mix of course! As for the drink, it was more sour-y, gingery green smoothie that is a bit pricey too! One star off just for the strong smell of cleaning solution inside this location. Hope they would limit that.. read more

Jamba - Greens n Ginger- $6.19 small size - Juice Bars & Smoothies Near Me - Napa, California

See all

The ladies who work here are awesome! This review is long over due! The staff is super nice and they even get to know their customers! One girl who I believe is the manager (she has a cute red bob) is so sweet and nice! She always is free to chat and it always brightens my day! Since I order almost the same thing every time they even have my order basically memorized and they remember my strawberry allergy which is fantastic (because I like living). I just wanted to write this review to thank them! You guys rock! read more

Update your business hours. I walk in at 7:01pm, yelp hours say open until 8pm and I am told that they are closed.

Service was super slow. I ordered and the person that took my order was not very nice to start. Then she proceeded to do maintenance items well she left my two drinks to be made by the other employee who was already busy. She then made my first drink and it took about 7 min and was like water not smoothly thickness as all. Then I asked for my second drink when she handed me the first on and she said she was going to make it next. That took another 7 min to make it because she was trying to do online orders at same time. It was such a joke. 14 min for two smoothie. Also saw multiple customers walk out before ordering because they stood by the register with our being even noticed for long period of time. Very slow paced almost like the workers are on drugs or high because they are so slow. read more

Girl with the pink hair was ghetto and rude. She made us wait outside and then took the next person order that was behind us. Bad experience and never coming back. read more

Walked into a clean store and the smoothie was prepared to perfection. Thank you to people who care to make a difference.

There are 3 Jamba Juice establishments between my home and my workplace. This one recieves the highest of the stars, not because they get my order right (3 times I have ordered the pizza stick, and 1 time have actually walked out with it...no, its cool, I guess I looked like I wanted a pretzel), and have 2 times had my drink order completely lost/misunderstod... well friends, they earn their stars because: 1. The kids who work there are actually friendly, and even when they mess up, are so apologetic that its hard to be irritated. 2. They get paid minimum wage, deal with mass amounts of the general populous, but they still smile when they talk to you. Sometimes they even remember what 'my usual' is...right before they hand me someone else's... 3. Eh, that hippie smoothie juice they serve is good too. Mmm..mango mantra...and that new pomegranite all fruit smoothie..yeah thats reaaal nice.. So props to you Napa Jamba Juice, thanks for helping me to keep my zen focus when life hands me the unexpected (smoothie), and here's to keeping my lunch times smiley and adventurous... read more

It's a Jamba Juice, what's there to really say? Good smoothies, clean place, good prices. Really busy due to it's proximity to the college and other venues. Interior is larger than the Trancas store so it doesn't get as crowded. read more

Get great drinks every time! Was served by a girl named Anna and she was so super duper lovely. Only downside is that the music they play is terrible hahhaha drives me up the wall! read more

Bad service. They were slow to take my order and then even slower to make it. The store started filling up and yet no drinks were being handed out. When some drinks were finally finished, they weren't even for the people that were there. They were online orders for people that hadn't even arrived yet. Finally, someone that looked like the manager came out and told the employee that she needed to make the drinks in order. The first order, which was mine, had not been made yet. She turned to ask if it was being made and nope! It wasn't even started. I had already waited 25 minutes and was now late for my next appointment. I asked for a refund, but she said it would just be 2 seconds. Of course it took longer than that and was a rushed job. The fruit and other ingredients were not blended well, so it was all chunky. It would be nice if they offered a coupon or something for making us wait so long, but they didn't. Just very frustrating. read more

I went on Tuesday 13 ,2020 I order and my order was wrong that they I ask for my back and the manger didn't want to give back to me my order was 33.16 and the manager stated we need call corn for it to get the money back and then call the district manager Brian called his phone can't leave messages on there corporate stated to me the next day said that they would get in contact with them still have no results I have ice people if you are going there I wouldn't because they do rip off people even the product wasn't touch gave it back. read more

I like this Jamba as there aren't that many near Napa so when I'm in the area this is where I get my smoothies. I particularly like the seasonal specials, like pumpkin smash. read more

We are here almost daily. Always a great experiance. Sometimes theres problems with the discount coupons we buy from fundraisers not working but other than that always a great place to get healthy delicious treats read more

This was my first visit to this Napa Jamba Juice. Besides my volunteering gig at the Napa County Animal Shelter, I don't spend a lot of time in this area since I moved to north Napa a couple years ago. But I was on my way to volunteer and I was hungry for a little lunch so decided to give it a try. The Jamba Juice store is conveniently located off Soscol Avenue and is very easy to get to. It is located on the opposite side of the parking lot from the Nob Hill grocery, Target and Home Depot so there is plenty of available parking. The store was not busy when I walked in, there was only one customer ahead of me. The staff greeted me immediately and were cheerful and friendly. Over the last year or so, Jamba Juice has continued to improve their vegan options. In addition to soy milk they now also offer almond milk. And, of course, their all fruit smoothies have always been vegan-friendly. I was really hungry and knew that if I spent too much time dissecting the menu, I would never order. So I went straight to the almond milk menu and tried their 16 oz. peanut butter & berry smoothie. I typically like my smoothies to be full of greens - the more leafy the better- but this peanut butter, almond milk and berry smoothie just sounded too good to pass up. And it was fantastic. Just as the staff mentioned, it tasted just like a peanut butter and jelly sandwich in a cup! I sipped and savored it over the next hour or so and the last slurp was just as good as the first. They also offer kale and spinach so I can order my yummy, healthy smoothies any time too! Though it was my first visit to this store, it will not be my last! read more

Jamba - New vegan almond smoothies! Yay! - Juice Bars & Smoothies Near Me - Napa, California

See all

Area around was really nice and in a good community. Service was quick my razz mataz smoothie was excellent but the island pitaya bowl was made very poorly it was to icy and difficult to eat but other than that nice location with friendly faces! read more

RJ tries to remember all his customers and refer to them by name when they walk through the door. Exceptional customer service! Thank you!

Standard Jamba.. clean, fast, good service. It's a nice little break from the hot Napa weather!

I love Jamba Juice but this branch in Napa charged me over for my freshly squeezed juice. I have a coupon of buy one get 1 free. I ordered large mango ago go and large freshly squeezed. She charged me $8.89. She said that that's the price for freshly squeezed juice supreme size. I said that you only have 2 prices on the menu-12oz and 16oz. Supreme size is not even on the menu. The worker said. "Yes, supreme size is not up there". Omg! She didn't even asked me if I wanted a supreme size. In short, she didn't do anything about it read more

They always ruin my drinks. Avoid if you can, buy your own blender and ingredients. Make them at home.

Just went in to get a Pumpkin Smash Smoothie while on my half hour lunch. The line was crazy, but moved pretty quick. So I ordered my smoothie and then waited for them to make it. I waited, and waited, and waited, then after 20 minutes they tell me that they are out of the "pumpkin base" I wish they could have told be that sooner so I could have gone somewhere else to get lunch before having going back to work. Pretty annoying. read more

Drinks are good but whoever a job it is to thaw the turkey sausage wraps needs to be fired. Third time in a row I've asked for one and they aren't available. Disappointing read more

They make a hell of a smoothie and their customer service is excellent, except their managers they are rude and inconsiderate, I find that to be very back asswards. read more

Don't like the way they make drinks here. For some reason the smoothies from this location are always watery and it's disgusting. It's not even a smoothie anymore read more

Was just told, after ordering this drink frequently for a year, that it's made with lemonade concentrate while the menu says it's made with lemon. (The drink it's the greens and ginger) funny how they try to pass off these drinks as heathy and then use concentrated sugar-packed juices. Needless to say I won't be frequenting Jamba Juice anymore. read more

Once again...I come to get an OJ and they have 30 minutes to go before closing but because they have already sanitized the machine I get turned away. Poor customer service. That's the problem with the chain business...no one gives a damn. Bring back the mom n pop shops...they cared because they'd go out of way to please you to come back read more