In the era of quiet-quitting, it says a lot about this Jamba location's staff, that everyone always seems happy to be there. Jesús- the manager- and his team- make smoothies that are always delicious in an atmosphere is always cheerful and upbeat. Jesús and the other staff are always friendly, greeting me with a warm welcome, reminding me that I'm a welcome member of the neighborhood community and not simply another customer. Thanks to the staff of this Jamba for going the extra mile and leaving me with a smile (and delicious smoothies in my belly!) read more

Good luck getting any help with online orders such as a refund when Jamba Juice does not even fulfill your order!!!!! Would also NOT recommend using the Jamba Juice online app either as this business additionally charges a "service fee" just for placing an order via their app. On July 3, 2026, I placed breakfast order via the Jamba Juice app for mobile pickup. I arrived at the store only to find the Santa Monica store CLOSED and LOCKED on July 3, 2026 almost one hour after the store opening time. An employee name Arlene (or Arleen?) arrived a few minutes later and she was locked out as well and trying to phone someone but would take care of processing my refund. I waited one week and called store and was told by another employee that he would take care of processing a refund as I should have received a refund by now. I filed a complaint via Jamba Juice app on July 3, 2026 and Ethan Axtell emailed me on July 10, 2026 instructing me to call corporate 866-GO-JAMBA for refund of online order but corporate then told me that the Santa Monica store is franchised so this particular store has to process a refund. I left voicemail at store requesting that the Santa Monica store manager call me and I never got a call. I went today (July 18, 2026) to the store and spoke with manager Patrick Foti who said that I have to call corporate to process a refund especially for an online order because they don't have the ability to give refunds and he doesn't know why corporate would have told me to go to the store for a refund. Patrick (manager) said that corporate took away their ability to issue refunds to their customers. BEWARE of corporate and this Santa Monica store in particular if you expect any customer service as they will keep your money for food you never received and time wasted! Go to OAKBERRY Santa Monica that is nearby for online orders and no service fees. read more

Jamba - Juice Bars & Smoothies Near Me - Santa Monica, California

Elijah is great. Thank you for the excellent costumer service! Smoothie is good too. See you next time.

Not a very good location. I feel bad for the one guy working the whole store on a Sunday morning though. Location had some items not in stock so half the drinks weren't available. Had one customer go to the CVS next door to get milk so they could make his drink read more

Beware... I got an $8 smoothie but was charged $10.29. They wouldn't let me use the self-checkout kiosk but now I know why.... Good thing I asked for a receipt because my gut instinct told me something was strange about it. read more

I really like the product, especially the matcha blast, and the service has been really awesome, too - but I'm shocked their marketing department would allow graffiti on our Santa Monica sidewalks. As if we don't have enough litter and homeless waste to deal with - now we have ugly graffiti as a marketing ploy? No way. I will not be supporting this business any longer. read more

Jamba - Sidewalks ruined in the name of marketing. Shame. Wilshire and Yale in Santa Monica. - Juice Bars & Smoothies Near Me - Santa Monica, California

Fix your store business hours !!! it's stating open for business on Apple Maps but the store is locked up very frustrating and misleading for customers. read more

Just horrible and unprofessional! I had the rudest meanest server there named Chris a couple of weeks ago that was obviously in a bad mood and he decided to take out his venom on me. I'm not going to go into the whole story but it was pretty horrible and I was shocked. After I paid for the drink I decided I didn't want the drink because he was so nasty and his energy was so negative that I didn't even want the vibes of that drink that he made. I complain to Patrick the manager and supposedly some other higher up managers came to talk to Chris this nasty person. And supposedly they gave him the instructions to give me a reimbursement on my credit card. Which never happened after a couple of weeks. Why give the very person that was so nasty to me the instructions to return my money? Of course that was never done. I tried to do it on my credit card but it was a bunch of bureaucratic bs. Exhausted I said to Patrick the manager if they can just give me a free smoothie that wouldn't actually be free because I didn't want to deal with chris. Fortunately Chris was not working and there was a really nice guy there. And he made me the smoothie. But I requested to Patrick that if Patrick the manager was not going to be there when I stopped by in a couple of hours if he could tell the worker that I would be getting a free smoothie to make up for the mishap. Patrick and ever did that so the nice worker I don't know what his name was, said that Patrick never mentioned anything. Why am I not surprised? And called him and fortunately reached him and was able to make me a nice smoothie. I'm never going back to this place. It's so horrible with how they never dealt with anything in a professional manner and actually wanted Chris to reimburse me through the system when he was the one that was so nasty to me. And of course he didn't. And then Patrick didn't even mention to the nice worker to make me a free smoothie as a reimbursement. It's just awful how the Management's not working right there and the horrible experience I had with chris. Never going to this Jamba juice ever ever again. It was a nightmare. read more

Jesus is AWESOME!!! He cares about his costumers and made me the best Açaí bowl. I called the store the last 30 mins and he didn't hesitate to make my bowl even though he needed to close. THANKS JESUS!!! read more

Great place to cool off grab ice cold smoothie and other. Frozen treats like an igloo full of zombie Eskimos from the 3rd kind, kinda place or cyber Eskimos of the virtual kind. read more

Jamba - Aloha pineapple with a ginger shot - Juice Bars & Smoothies Near Me - Santa Monica, California

Hottest day of the month and before noon they already have run out of strawberry oranges and carrots.

worst place ever they legit had a paper with 5-7 drinks only for the day! my family wanted acai bowls but they had only the 5-7 drinks which is probably are made in the fridge. don't come here read more

I usually go here , today worst experience, smoothie was very watery and wasn't notified that pineapples were missing etc. Poor attention to detail , I couldn't receive a refund and will be contacting customer service/management . read more

Jamba - Couldn't get a refund at all - Juice Bars & Smoothies Near Me - Santa Monica, California

Customer service here has never been top notch but the smoothies get made. Today I was greeted by a completely empty unlocked store. Not sure how long the shop has been sitting there falsely locked without staff. After waiting for a little, what I assume was the manager arrived. He welcomed me with a poor attitude about me being early after he left everything unlocked and unattended. Business wise - it doesn't seem super smart to have different Friday hours from the rest of the work week. Especially when you're the only one in town. read more

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This is my fav Jamba spot for years. They are always delivering good customer service, and smoothies/coffee is always consistent and good even when I make a mistake like forgetting to resetting location in the app. The store is also clean which is a big plus. Now if only the app could automatically default to location this would be perfect! read more

Jamba Juice now has part of their menu labeled as plant-based (all vegan smoothies!) even though every smoothie can technically be made vegan They also have the impossible handwich which is the impossible sausage with sprouted grain bun and white cheddar (take out the cheese to make it vegan) Place has a bathroom accessible with the key Only one (two seats) table Thanks Jamba! read more

Jamba - a table and two chairs in front of a green wall - Juice Bars & Smoothies Near Me - Santa Monica, California

made my drink wrong it takes awful. Also my smoothie was super underblended and has huge chunks in it. i won't be coming back...

Aloha Pineapple Caribbean Passion Strawberry surf rider Razzmatazz Mega Mango Peach Perfection pomegranate paradise Protein Berry workout All of the above smoothies are pretty popular menu items and are made with strawberries. So when your store is out of strawberries at 4pm I think the greeting should be "welcome to Jamba Juice. We are out of strawberries, but I can start you a drink with substitutions." I'm from old school Jamba world when they had the "my pleasure" customer service. This was not the case here. When I asked for a smoothie, the young lady said sorry we are out of strawberries. I said ok and took the choice between the few left that had no strawberries. Mango-a-go-go and white gummi, they are a far cry from Caribbean passion and aloha pineapple. The next few people came in and also wanted some drinks with strawberries. It wasn't until the 3rd person asked for a drink with strawberries that she gave an option to substitute. Now I'm not a smoothierista, so I didn't think of asking for a substitute but certainly was disappointed that I could have had my other drink with the substitution fruit. * sigh * So, when paying she did tell me to sign up with the app to get buy one get one free. The coupon on the app didn't specify a size. When I tried to turn my order from medium to large, she was adamant that it was only for medium and small or large was not part of the promo. If that is the case the promo should be clear about the rules. Customer service at many places is a thing of the past. * sigh * read more

Damn these mofos is rude af and slo. I was the only person in store and it took two dudes 15 minutes to make my drink. One foo chewed me out because I wasn't ordering fast enough.. guess he wanted to get back to his tunes. Avoid. read more

On website it say open at 8am & nobody is there at that time it no one gets there until 8:30. It's false advertisement for sure.

Everyone is so friendly and helpful!! We love Jamba! They have a lot of varieties. White gummi is my favorite try it with coconut whip!

I've been coming here since childhood. So many good memories. Obviously prices have very much increased (it used to be $3 for a small), but so is everything nowadays and you still get that fresh smoothie scent when you walk through the door. I used to get Strawberries Wild and Razzmatazz when I was a kid and then upgraded to Mango A Go Go and Caribbean Passion as I got older. Those are my go tos and they never fail me. read more

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Absolutely appalling - it's genuinely baffling how abysmal our experience was today. We came in around 3:50 pm on a Saturday; there were a few other people in the store. We placed a mobile order and the app told us it would be done by 4:08 pm. However, 4:08 rolled around and the one singular employee making all of the drinks told us it would be "a few more minutes." Spoiler alert: it absolutely was not. We finally got our drinks at about 4:30 pm - well over 40 minutes after entering the store. For just two drinks. Not only that, but the drinks were absolute lazy slop - they were the texture of soup. We spent $10 on each smoothie and they were worthless sewage. If you're going to spend an absolutely ridiculous amount on a smoothie, I am begging you to go literally anywhere else. read more

Tasteless smoothies aside from being overpriced! This place is garbage! The tasteless smoothies drive you to invest in a blender, bags of frozen fruits and juice for your own satisfaction. read more

Chris is the best! Great service, super quick and friendly. One of the best Jambas I've been to on the west side.

First time here--awesome, friendly, fast service from Abraham. Better than other Jambas I've been too. Ordered a strawberry whirl smoothie and it was great. Would definitely come back. read more

I was there couple weekends ago without seeing any of the reviews. I was hungry and wanted some juice and must say, they managed to meet all the 1star and 2 star reviewers expectations. They only had one person in store that time of the day who was half asleep and managed to barely walk made me a very bad juice. He was least interested and 0% engaged when i asked him about the juice and options. Me: Hi! can i pls get medium orange carr.... him: no, we don't have carrots Me: Um..do you have orange juice? Him: no, we are out of oranges but, i can make you cucumber juice Me being very hungry: yes, i will take it, do you have boba? Him:..... Me: do you have boba Him: let me check. after a couple mins, he checked the boba tub next to the window and said boba is available. He finally made ma a cucumber orange juice with Boba. Perhaps, being the only one in the store, he took almost 23 mins to do make the juice. read more

New location...I can't remember what was here before. In the same little plaza as CVS, Starbucks, Subway and San Sai, which means plenty of great parking. I placed an order for pickup through the app, which was easy and seamless. They have a little fridge up at the front to keep orders cold while waiting to be picked up. Staff was pleasant and location is clean. I arrived well before the pickup time but they made my smoothie right away. The reason for my "OK" review is that upon entering the store, I was smacked in the face, through my mask, by the wafting aroma of something having gone bad. Bad bananas maybe? I hope this is not indicative of the ingredients being used and a one-off, growing pains anomaly. My aloha pineapple tasted fine. read more

The drinks are good, my daughter loves the strawberry drink they have here. I came in earlier and tried to get some wheat grass juice, had a weird taste to it. wasn't something I was use to, but do drink it often from Juice it up. The service was good though. Would recommend the place read more

So happy they open another one and closer to me. Wish I knew they were open sooner!!! Isaac was so welcoming when my son and I went. I order a drink and asked if he could please not put everything in my cup and put some in a extra cup. Super sweet said ofc no problem. Other Jamba Juice they be like nope we can't do that or even try to charged me; or they just too dang lazy and rude. He did it and was super sweet about it. Because of him and going beyond I'll definitely be back to this location.. read more

Ethan and Bionte were the best! They made my customized drink exactly the way I requested. These two amazing employees provided the best service I have ever had at any Jamba, ever! read more

They make great Smoothies. I'm a local and come here often with my son. The staff is rotates but the common thing is that they are always helpful. read more

Great Jamba - you order smoothies they make them it's good that's all that matters. However It's really bleeping annoying that they have programmed their phone to make impossible to talk to one on the phone, knock that off and reprogram your phone read more

Love this place a lot! Food and service are always awesome. My only gripe is the always crowded parking. It's too cramped for my style, so I'm not the biggest fan of this location. But I really love the food, drink, and service. Location makes me not want to come back again anytime soon. read more

Dude, they give you tiny little impossible breakfast sandwich for a 6 year old. Someone needs to go and kick corporate in the ass read more

Jamba - Tiny little impossible breakfast sandwich - Juice Bars & Smoothies Near Me - Santa Monica, California

Ordered for delivery. Got what I ordered, it was great, and it arrived early. Wow. I love doing business with good people!

Not friendly at all. Made my drink wrong. This is the first time ever... where I had a matcha green tea blast made so incorrectly that it feels like it was done on purpose. I tipped 25% for service that should've been 0%. I will never ever in my life, go back to this business. No one should even take a chance with this place! Management needs to change or be replaced if they can't hire the right people or be the issue themselves. read more

The drinks are pretty good, I mean I'm hoping employees can follow a simple recipe but man oh man how unmotivated and just rude the workers are. Makes you not want to come back read more

Jamba - Juice Bars & Smoothies Near Me - Santa Monica, California

The "Impossible" wasn't that fab. Tiny and slapped together. Customer service took forever- the rep answered 3 phone calls before serving the line. In-store customers should be the priority since you can place the phone "on hold" and they won't have to wait around in the store. read more

Jamba - Be prepared, this is what the "IMPOSSIBLE" looks like Nothing like the photo lol Customer service takes forever. - Juice Bars & Smoothies Near Me - Santa Monica, California

Fantastic staff with a smile! Fast and efficient! Prices have gone up but that's the current times. The Ginger and Greens is my Go To smoothie! Parking is in a large lot for this strip mall. Look for the CVS at 26th and Santa Monica Blvd. Jamba Juice is along the same area as Starbucks. read more