Excellent service and craftsmanship. Did a refresh service and maintenance on my Tag Heuer and I…read morecouldn't be happier. Highly recommend.

Good service waiting on quotes for repair I will follow up after the items are complete.read more

I recently dropped off my bridal set to have repaired after losing a diamond in my engagement ring…read more17 years ago. It was such a friendly and smooth process, very reasonable in repair cost, and the staff were so incredibly kind. Jeff, himself, helped me the day I picked up to make sure my ring was exactly how I wanted it and to my expectation. We further discussed adding an additional band to my set, and he took the time to chat with me about what would look best with my current set. An overall fantastic experience. I will definitely be back.

We went to Jeff's jewelry to get a diamond ring sized and a different mount. They did a phenomenal…read morejob and I'm very happy with my ring. I read the reviews before picking a place and the exceptional reviews are why I picked this jeweler. I also had a Louis Vuitton bag charm I needed the brass piece to be sautered back on. They fixed it in minutes and did not charge me for the bag charm. Needless to say I will continue to go to this jeweler for any needs I have regarding jewelry. I want a pinky ring for Christmas this will be the location I purchase my pinky ring at. They have a beautiful selection of diamonds and fine jewelry. Their staff is knowledgeable! 10 out of 10 experience. Thank you

I webt in for a bracelet adjustment on a new Movado and the staff was so friendly and professional…read morethat I purchased a Seiko watch while waiting. Went back today for another band adjustment and Barrett helped me look at a beautiful citizen watch. Great watch experts that make you feel at home. Best experience ever at a jewelry store.

Stopped in for a quick battery change after finding them on yelp…read more Parking/location: I love that it's centrally located, but it's on shepherd which is a stressful street for me personally. I had to wait a long time to be able to turn in and their parking lot is tiny. Backing out was quite a challenge too Service: It was a bit confusing when I walked in and not clear which counter to go to. I finally figured it out and they were quick to change out my battery. Took about 5 minutes Cost: I have a completely not special little watch and the battery replacement was about $13 which I felt was reasonable Other things to note: They do sell watches and clocks here It's freezing inside ! There are 2 chairs to sit and wait

Two years ago I visited to have my wedding ring repaired. The main Diamond had fallen out, and my…read moreprevious jeweler was not treating me fairly, nor standing behind their work. Douglas jewelers made me feel like family, and cared for my treasure like their own. I will return here for all my future repairs and purchases. Im only now posting my review, as I just learned I can alter reviews and I just altered my review of my previous jeweler and it was fresh in my mind :)

I took my 2 watches to get their battery replaced. I ask how much, the gentleman said $20 each, I…read moreshould have said no but whatever. I go to pay in cash and now it's $43, he said he said $43, not true. Then he tells me one of the batteries was corroded because I left it in the watch which I shouldn't have. I responded well if I had the proper tools to remove the battery then I would have replaced my own batteries and would be here. Such a rip off! I paid for the service but would definitely not return or recommend going there!

I inherited my dad's grandfather clock. The chimes no longer worked. I contacted the Classic Clock…read moreShop and spoke with Michael. He was very helpful and provided a lot of good information over the phone. I took the clock to his shop. He took the time to explain in detail what was going on with the clock and gave me a few options to remedy it. I agreed to have him fix it. He did great work. Very professional. I thought the price was fair. I will definitely use the Classic Clock Shop for any future needs. He also added a battery pack to one of my dad's wall clocks.

Michael is very knowledgeable and was very helpful in fixing my clock for me. He took his time and…read moreexplained everything to me. I highly recommend him for anyone needing their clock repaired.

The owner is honest and main jeweler she can look at your piece of jewelry and let you know what's…read moredamaged, cost, stones needed, sizing and time lines she will get it fixed. Her son is also working there and very nice and helpful. They also purchase gold here as well from you if needed.

They are kind & efficient! Very knowledgeable in watch repair. Extremely fair pricing. Go see…read morethem for all your jewelry needs!

Danny is very pleasant and courteous. He sized my ring while I waited…read more ..................

I wanted to add 2 charms that I received as anniversary and retirement gifts to my James Avery…read morebracelet. I found Bench Jeweler when I googled jewelry repair near me and found Danny. I called him and asked him if he would be able to add my charms while I waited and he did just that. The business is located inside the Joe V's on FM 1960 near Aldine Westfield. When I showed him the charms, he asked me where I wanted them to go on my bracelet and just like that he was finished in less than 10 minutes. He even cleaned my wedding ring and another ring that I was wearing free of charge. I am very pleased with the service and will be visiting Bench Jeweler for all of my jewelry repair needs.

Amazing folks, really helped me out with a ring I was looking for. Can't say it's the cheapest, but…read moredefinitely not unreasonable. Great folks!

Visited this place and asked them to authenticate a Seiko PADI turtle special edition. The lady…read morebehind the counter said she would be happy to help, then she pulled up Google and started looking at images. When I said, I'm happy to pay for a Watchmaker to examine my watch for a real authentication she said "I can do it." and proceeded to look at her Google images screen. Good news, this watch is authentic as proclaim by the lady behind the counter. How difficult is it to go ask one of your watchmakers for professional assistance?, Good grief,... I won't be back.

I had a necklace that needed a pendant put in it, and the pendant was too small to go over the…read morenecklace clasp, so I took it to Buckner's to get it fixed, fully expecting it to cost at least $20 or $30 dollars. They fixed the necklace while I was waiting. I asked them how much I owed them and they said to just shop with them next time and didn't charge me for putting the pendant on the necklace chain. They are very nice people, they have been in business for a very long time. I am able to feel comfortable leaving my jewelry with them because are a very reputable jewelry repair company. This is the only place that I have ever taken my jewelry to and as long as they are in business will continue to be the only place that I use for jewelry repair. I've always found their prices to be reasonable and I know that I can trust them, and that's the most important thing to me is being able to trust the person that you are leaving your fine jewelry with.

I am from Dallas and my sister-in-law suggested I take my Mother's wedding rings to Buckner's as…read moreshe has always trusted this family-owned jeweler. I needed to return home, and they were able to check my diamonds, clean, and solder my rings before leaving town that day. Good customer service such as this is so hard to find.

CLOSED. Best and most knowledgeable in the county! A staple Mom and Pop business gone.read more

Great service and reasonable. Heard that they might be out of business. Will try and shoot over…read morethere tomorrow and will update if they are still in business.