I had a TT at Duke Ambulatory Surgery Center on 9/2/25. I would like to commend the entire staff…read morefor their professionalism, compassion, and excellent care, from the front desk through discharge. A special thank you to my night nurse, Richard, he was incredibly patient, caring, and went above and beyond to make sure I was comfortable. He made a significant difference in my recovery. The only downside is the rooms are very small and not set up for an overnight guest (just one chair, not very comfortable). If you're accompanying someone overnight, I recommend bringing a sleeping bag or a small inflatable bed. Other than that, my experience was excellent, and I truly appreciate the care I received.

No one likes to have surgery, but I have to say that Duke treated me so well and everything went so…read moresmoothly! They were so helpful and my surgery went off without a hitch. So thankful for them and the doctors!

I highly recommend Catherine Sweeney at EmergeOrtho's Bone Health clinic. She is incredibly…read moreknowledgeable about osteoporosis and has extensive experience in treating bone health conditions. She takes the time to explain your diagnosis and treatment options in a way that's easy to understand. What I appreciate most is that she offers a variety of therapies and discusses alternative approaches to help improve bone health, tailoring recommendations to each patient's needs. If you're looking for a compassionate, experienced provider for osteoporosis or other bone health concerns, Catherine Sweeney is an excellent choice.

Dr Carrol, when I saw him a while back kept pressing me to have surgery. The man would not even…read morelook me in the eye. He would not tell me why MRI said. He kept saying you need rods in your back and he wouldn't even consider anything else. When I kept telling him no he flounced out of the room like a child. Dr. Carrol also was quite perturbed and unhappy with me because I told him the first shot in my back he ordered did not help. He wanted to argue about it. I started seeing Dr. Musante who was excellent! Doctor Musante told me what my MRI said about my having scoliosis and two ruptured discs in my lower back and a pinched nerve. Dr. Carrol didn't think I had a right to know and was too occupied with wanting to cut my back open. I wanted a second opinion and was referred to Dr. Musante who was honest and compassionate with me. I would not recommend Dr. Carrol to anyone. Dr. Musante and Dr. Arcedo are wonderful. They listen and do their best to help you and have a lot of compassion.

I found a staff to be extremely professional,, kind, and the procedures to be affordable. I was…read moreespecially impressed by Dr. Gunn. I have had several procedures done by both Trisha and Becca and would highly recommend Gunn Plastic Surgery Center to anyone.

Love Dr. Gunn and staff! Walked out feeling refreshed and happy! The way she treats and listens to…read moreyou ! Top notch! Look and feel 15 yrs younger! I'm going to keep dancing

I am highly satisfied about my experience with Dr. Shadduck and EmergeOrtho!…read more Six weeks ago Dr. Shadduck operated on me to repair a small hernia on the right side of my lower abdomen, called an inguinal hernia. About 15 years ago I had a similar hernia repair on the left lower abdomen (which was done at UNC) and therefore I have some comparative experience. Before choosing Dr. Shadduck I also saw another surgeon (at one of the big medical facilities) for an opinion. Below I'll go through the numerous things that I liked about Dr. Shadduck and EmergOrtho: 1) Getting an appointment for an initial assessment was straightforward and easy. I really liked not having to navigate a big institutional medical organization (i.e. - UNC & Duke) when calling on the phone. 2) Going to this initial appointment with Dr. Shadduck was again much easier at the EmergeOrtho location than the huge parking decks at UNC/Duke. When I arrived on time, the receptionists were great . . very friendly and efficient. The waiting area was not crowded and I only had a short wait before getting into the exam room. 3) Compared to the first surgeon I had seen for an assessment I found Dr. Shadduck was MUCH more through in his exam. The first surgeon I saw appeared to only take a superficial look at the hernia and they also had a student doctor in the room watching. By contrast, Dr. Shadduck took a good deal of time to assess the hernia both with me standing and also lying down (not done by the first surgeon). I feel like he really did a very complete assessment of my condition. 4) He said that my hernia was small and it was not necessary that it be repaired at this time, however after learning that I spend about half of each year on a boat in remote regions of the Bahamas, he thought that this tipped the scales in favor of having the procedure . . . but he was not insistent or pushy with his opinion. 5) Something that I found quite remarkable when getting assessed by Dr. Shadduck was how exceedingly patient he was in explaining everything about the possible surgery and then gave me all the time I needed to ask questions. I find it rather rare when a physician is such a good listener. 6) Scheduling for the surgery was easy and it was performed at a 'hospital' right across the street from EmergeOrtho called "North Carolina Specialty Hospital". 7) The process of having the surgery went smoothly and I felt like all the staff (nurses, anesthesiologist, etc.) were excellent and everything went according to plan. 8) My recovery process seemed easier than the same surgery I had ~ 16 years prior. I was offered a prescription for opioid type pain relievers but ended up not needing them (Advil worked fine). 9) Two weeks post surgery I came back to see Dr Shadduck for a follow-up and everything was healing up as expected. Again, he was great in talking with me and answering all my questions. My only small complaint is that I had a fairly long wait to be seen (20 minutes waiting room & 35 exam room) but this is small potatoes relative to my overall experience. In summary, if you think you may need the kind of surgery that Dr. Shadduck offers I can HIGHLY recommend choosing him as your surgeon!

I will preface this review with the fact that I am not a patient at this office. I did, however,…read moreaccompany my daughter to her appointment, along with her husband and sister. The office is very clean and pleasant looking. It's got an open floor plan which I like. It doesn't feel so closed in and allows for those with wheelchairs and walking assistance devices to have easier access. I was thoroughly impressed with Dr. Patovono (resident) and Dr. Esther. They were both very personable, explained things thoroughly, answered our many questions and included the whole group in on the conversation. They didn't just make sure the patient herself was at ease but they did that for all four of us, which I really appreciated. Faye, the medical assistant was very pleasant and has a great, bubbly personality. She also managed to update my daughters med list in a private way so as to uphold her confidentiality, even amongst her family. I was impressed with that as I also work in the medical field and understand how confidentiality with families in the room can be tricky at times. I would be happy to go to this office should I need an orthopedic surgeon. They were excellent!!

Over my lifetime, I have had multiple surgeries and recoveries. NC Specialty Hospital was the…read morefriendliest, most efficient care facility of them all. The nurses, nurse assistants and PT were all local and many had worked there many years. The morning hustle on the surgery days is incredible and everyone had prompt care. I also appreciated the follow-up the day after release. They even made sure my wife was comfortable.

Doctor owned hospital. Knee replacement surgery was on time and successful, without complications…read more One overnight in a private room with private bath. Comfortable. A Physical Therapist came by first day and provided basic exercises and taught how to walk with walker. Nursing care was haphazard. Ringing the bell to get attention often resulted in 15+ minute delays (no fun when you need to use the bathroom and you are told you cannot go by yourself, but have to be attended by a hospital employee). IV fluid delivery malfunctioned, setting off alarm, and no one came to check on it.

I would not go anywhere else for my skin injections or surgery needs…read more The best Doctors in the area. They are extremely detailed in the services they provide. Give great advice on personalized needs and I have the utmost confidence in this group of doctors. Wonderful office staff too!! Helpful, knowledgeable, dedicated, and friendly! Simply the best in the Chapel Hill area.

Rip off! I paid almost $10,000 for my son's nose job, strictly for cosmetic beautification…read more Afterwards it looked EXCATELY the same as it did prior to the alleged surgery. No explanation given and refused a refund. WASTE of time and money, BAD Business Practices.

Nice place. Super busy. They also have valet parking for only 2.00 more than the garage parking for…read moreall day. They have wheelchairs to help with patients

I have a few clinics I have to attend throughout the year. All of the staff js super friendly and…read morehelpful. The parking can be difficult because there are so many people using disabled spots that don't have placards or plates. And there's a long walk from the lot to the clinic area. Add about 10-15 minutes extra to park and walk to and from the clinic. Everything is color coded so it's easy to remember where you're going and coming from.

My provider for 10 years has left for the VA. The new practitioner and I fail to click. In fact the…read moreappt became quite contentious. This being my first time with the new practitioner I believe I will request a change.. At 75 I don't need to be treated as a child. No warmth or empathy.

I was scheduled to get blood work done at this location. my appointment was 1pm. I arrived at…read moretwelve forty five as instructed. I had completed the pre check in and I clicked "I'm here" to confirm i was in the waiting room. My instructions dais to take a seat until I was called. There were two people waiting when I came in.And they were both taken within ten minutes of my arriving. More people came in and were taken back while I sat there and waited. Half hour after my appointment time, I went to the counter to let them know that I was unable to wait any longer because I had another appointment to get to. The person at the counter said that the online check in doesn't work.And that they could take me at that time. Unfortunately, since I had given them as much time as I could.I was not able to get my blood work done there.I will be rebooking in a different location. It seems to me that if the location knows that they're online check in system is not working.And they see someone sitting in their waiting room for forty five minutes unattended that perhaps they should check in and see if perhaps that person did the online check in. This was an unsatisfactory experience and I will avoid this facility.

I had an appointment scheduled for more than six months with Dr. Karen Jones in Duke Neurosurgery…read more I traveled from Hawaii at very significant financial, physical, and emotional cost for this consultation. Prior to the visit, Duke had access to over 40 pages of medical records, imaging summaries, neurological evaluations, and supporting documentation regarding my medically complex condition, including genetically confirmed CMT2A2, prior cervical and lumbar fusion surgeries, severe chronic pain, and progressive neurological decline. Despite this extensive preparation and the length of time the appointment had been scheduled, I never actually saw Dr. Jones. I was seen only by a nurse practitioner, who informed me that based primarily on the most recent MRI imaging I brought with me, there was "no surgical target" and nothing Neurosurgery could offer. At no point during the six months leading up to this visit was it clearly communicated to me that the entire consultation outcome would depend almost exclusively on direct review of one recent MRI disc rather than the extensive records already submitted. I repeatedly expressed concern before traveling that I did not want to come all the way from Hawaii if my case was not considered appropriate for the department. I was never told that the consultation might effectively be ruled out based on the interpretation of a single MRI study. I was later told that this had supposedly been communicated through MyChart, but I never received such a message. The interaction itself was deeply distressing and lacking in compassion. I was already emotionally overwhelmed due to repeated referral difficulties within the Duke system and the extreme burden of navigating complex medical care while in severe pain. Rather than receiving guidance, continuity, or referral assistance, I felt abruptly dismissed. No meaningful next-step referrals were offered during the visit despite my medically complex history and the fact that multiple physicians in Hawaii, including my neurologist and primary care physician, believed further neurosurgical evaluation was appropriate. I was particularly distressed that nerve conduction studies and neurological findings from my treating physicians appeared to be brushed aside without serious discussion. My understanding from my neurologist was that chronic nerve compression below my lumbar fusion remained a significant concern, especially given the limitations of imaging interpretation in the presence of spinal hardware. I also found it upsetting that my BMI was highlighted prominently in the chart despite being only slightly above the "normal" range. In the context of a patient presenting with severe chronic pain, neurological disease, prior fusion surgeries, and significant functional decline, this felt unnecessary and shaming. By the end of the encounter, I was emotionally devastated. I had already requested a social worker before the appointment because I feared how emotionally fragile I had become during this process. The social worker who later met with me witnessed the severity of my distress. My concern is not simply that surgery was declined. I understand specialists may disagree on treatment options. My concern is the way this process was handled: the lack of transparency before travel, the absence of direct physician consultation after such an extensive wait and preparation process, the dismissive tone of the interaction, and the complete lack of coordinated transition planning or compassionate referral guidance for a medically vulnerable out-of-state patient.

Care is wonderful! Very sympathetic staff. Quality experts and worth the trip. Need to use valet…read moreparking or you will be walking a mile. Flat price of $16 but worth it.