I found an RV online I was interested in. There's a button to click to get the best price so I…read moreclicked the button and entered my information. The first response regarding the price was just giving me the same price so I questioned what is the get best price button? I was told by Kevin that would be $500 off. I asked very detailed and specific questions regarding final out the door, price terms and interest rate. He only responded with the out the door price of the RV so I didn't respond. Then I started receiving text messages from Devon asking if I wanted to move forward. Again, I said I needed to know the terms so I could decide how I wanted to finance it. Devon only quoted me a monthly payment of $329-$359. I didn't respond. Again, I was asked if I wanted to move forward with the purchase. So again, I asked what is the interest rate in term? Devon responds with 8.9% for 180 months.!!! I respond with the figures and that none of that math adds up. Then this morning the sales manager James Spallino starts interjecting in the text thread and is extremely rude. Calling me out like he's smarter than me talking about something totally different. Very unprofessional and totally uncalled for. There are thousands upon thousands of RVs for sale. You would think as a sales manager, the goal would be to get one sold. Instead of trying to be little or intimidate somebody into buying, his role should be high-level customer service with the ability to understand and communicate financing options and negotiate the best deal for the customer. The one portion of the text chain below should give a good idea

We had an incredible and easy experience renting with this company. After several failed attempts…read moreat renting through websites like outdoorsy and RVers we came up empty handed and frustrated. We googled rv places close by and found these guys. They're a locally owned business that offers both for purchase and rentable options. We opted for the coachmen leprechaun rv that slept 5 of us very comfortably. The process was smooth, educational and comparably priced to others out there. The rv was clean, in good condition and ready to go. Pick up takes about 30 minutes due to instructions and ensuring all rules are known. The drop off took 1 min. Park, drop the keys and go. We'll be back!

Chris and the entire staff in the parts department were awesome!! Extremely knowledgeable and…read morehelpful. Chris went way out of his way to make sure I had everything I needed for my repair project. It's safe to say, they know more about my RV than I do. And I've had a few over the years. I'd drive past a dozen places, to come back to this one.

I am the proud owner of a Rockwood Sig 8626 RBS. Just WOW!!!!! I wish I could give more stars to…read morethis crew! My entire experience with this particular General location was incredible from start to finish. I will start with my first text messages and meeting with my sales manager George. He was knowledgeable, patient, supportive, personable, and reasonable. He was absolutely stellar during both the negotiation process and the closing process. He made me feel like family the entire time and definitely left a lasting mark, that will keep me with General for all of my future RV needs. Samantha, who did the walk through the day of my delivery was also awesome, sweet and thorough. I was running 2 hours late (out of my control) and she was flexible and kind about it, showing me nothing but smiles and grace! She even set my puppy and I up to stay the night in their lot, since my drive that night was going to be 4 hours and I was exhausted. Safety first with this bunch! Ryan, who not only perfectly installed my weight distribution hitch (with several roadblocks due to my negligence with a trailer hitch key AND my tardiness) but also went above and beyond with sharing his personal RV experiences/tips/tricks. His technical expertise was comprehensive and meticulous. He was also SO loving to my puppy, who I had to bring with me that day...making sure she stayed cool in my truck. Even when he was finished with the job, he brought her water and love while I was inside with finance. He walked me through my entire list of questions that I had the next day, still tweaking a few things to make sure my rig was perfection and that I understood every nuance. Now that is incredible customer service! I also want to through props to Tom! While on site, I had some mechanical issues with my new truck (which was my tow vehicle). He went out of his way to make sure that my vehicle was safe to drive home, as well as taking his precious time (it was past closing time) to educate me on the problem, how to remedy it, and how to discuss it with my mechanic who sold it to me...making sure I understood their liability and how to approach the situation to be successful. GRATEFUL! This is a long review because I am still feeling SO much gratitude for my experience with General RV in Winter Garden. I feel like not many customers get to say that after making a major purchase like this. I usually hear horror stories and this experience from start to finish, was like a dream. Thanks ya'll!! Lily and I will be back for sure!

One of the best experiences I've had. My husband and I had been looking for an RV for a while. We…read morefinally made a decision to get a Vintage looking camper...but with all the modern amenities of a newer model. We went to 2 other RV dealers, and were not happy with the service, nor the pricing of the units. I drove 2.5 hrs and had the pleasure of spending time with Bob and KC at Cypress RV sales. Ultimately we bought our 2017 Vintage camper from them. KC took the time to show us all the bells and whistles of our 'new' RV. There was no pressure, or hurried hustle to make the 'sale'. We would recommend Cypress RV Sales to anyone that wants personalized and pleasant service. You don't feel left out in left field after you drive off the lot. Thanks again Elaine, Rich

From the owner: We are a top seller in new and pre owned RV's, campers, motorhomes, mobile homes in Winter Haven…read moreand Lakeland 33884 market. Our RV camping is the most popular all around Winter Haven & Lakeland. We listen and provide customized rv sales solutions. We buy, sell & consign. Contact us more information.

Devyn and Adam were wonderful. The entire team was very nice. Those two really stood out. They…read morecommunicated and kept us informed to what was going on with the repairs. Devyn was very pleasant to work with. She answered all our questions or got the answers. Adam did repairs and a walk through explaining how everything works to make us comfortable. Explained the repairs. They made it a pleasant experience.

I had a great experience with LaMasa in Sanford Fl. this is my first Rv. My sales guy Tim was…read moreamazing in helping me. Nate the credit guy was just as amazing in guiding me through. Mike, the manager, was just as amazing and helpful. I had a great experience, I kept changing my mind, and had no pressure from the team, only support. Today I purchased my first RV and it went perfectly smooth. Chris the technician who walked me through everything and I asked a thousand questions , I put him through 2 hours of hell and he never missed a beat. It was a great experience. He taught me everything with a smile on his face, what a professional, and patient with me. I would recommend this outfit to anyone looking for an RV. They put up with my uncertainty and were patient with me. Top class operation. Thank you team, I am extremely happy. Mike Bennett

I'm very happy with the people at endurorv. They went to great lengths to make me happy and get my…read moretrailer shipped to me before Memorial weekend. They were quick to respond to my questions, even after hours. It was shipped from Orlando to Denver in three days from when the final paperwork was completed. They sent me many pictures of the trailer, and when I received it, it was exactly how it was in the pics. The reason I bought it from them was because my local dealers wanted around 7K more for a trailer that had less amenities. Thanks endurorv for the great service!

From the owner: Enduro toy haulers are perfect for all of your outdoor adventures and can transport your motorbike,…read moreATV, golf cart, bicycles, canoe, kayak, and other recreational gear. With an innovative design and fabrication, our toy hauler trailers are super lightweight above standard trailers. Call (407) 630-2183 or visit our Orlando, FL location to make a reservation or inquire about purchasing a toy hauler and enjoy a hassle-free journey.

Great honest work, excellent customer service. Highly recommend. Thank you, Matt and your team…read more Greatly appreciated!

JEFF IS THE GREATEST RV TECHNICIAN, HANDS DOWN! Late at…read morenight I snagged and disconnected a low hanging cable. This created cascading issues, beginning with shutting down my inverter. David responded quickly and talked me through diagnosis and a stop gap solution. That got us back up and running, saving a refrigerator and freezer full of food. It was only after the power was restored that Jeff and I realized he was over 1,200 miles away and would not be making the permanent repairs required. I can't express to you how patient, knowledgeable, and helpful Jeff was in getting our self-imposed electrical issue resolved. Additionally, I've picked up some new skills and just a bit of knowledge. You can't put a price on that.

Well, I reported this business to the Better Business Bureau to hopefully get a solution, but…read morefigured I would write a review here as well. I am writing this review regarding Blue Compass RV in ORLANDO's excessive and unjustified retention of our RV, which resulted in substantial and unnecessary out-of-pocket lodging expenses. Blue Compass RV retained possession of our RV for a total of 105 days, during which they repeatedly failed to provide accurate timelines or meaningful progress updates. Communication throughout this period was inconsistent and inadequate. I received written communication from the service manager, Ashlyn, explicitly acknowledging that the prolonged delay was due to staffing shortages and that ongoing communication failures regarding timelines and expectations were the dealership's responsibility, not ours. According to the dealership's own service records, the total documented labor time across all jobs was approximately 6 hours and 35 minutes, and even the documented work was incomplete. Given the minimal and unresolved nature of the work performed, retaining our RV for 105 days is completely unjustified. Because our RV is our current residence, we were forced to secure alternative lodging for ourselves and our dog during the time the dealership retained the unit, which they were aware and completely inconsiderate of. We chose inexpensive, conservative lodging locations to keep cost low. These lodging expenses totaled $9,049.84, which I shared with them as proof. Additionally, we were informed that Blue Compass RV would cover approximately $8,000 in lodging expenses due to the prolonged delay. However, when we were later sent an agreement to sign, it reflected only $5,500 and included overbroad release language extending beyond lodging reimbursement and requiring waiver of unrelated rights. This was inconsistent with what had been represented to us and was not acceptable. I'm asking for a full reimbursement of our lodging expenses with either no agreement signed or an agreement that reflects only what the reimbursement is for: lodging expenses only. I want to add that not only did it take 105 days for us to get our RV back, when they only worked on the RV for 6 1/2 hours according to their own paperwork, but when we received our RV back, not only was hardly anything fixed, but there was more damage and extremely horrible workmanship. I recommend finding an independent RV tech with good ratings and I would never go to blue compass to purchase an RV or for any repair work. The entire experience was absolutely horrible.

AMAZING experience with Mike and Patrick they quickly assessed why my freshwater tank wasn't…read morefilling! These two are incredible thank you for making my day! 15/10 recommend appreciate you guys!

Hey guys, real swell people over at Infinity Motors. I was browsing the Facebook marketplace for an…read moreRV and came across a few good looking well priced RVs Infinity had listed. I had all kinds of questions, probably sent the poor guy about 100 messages. But hey.. they're some patient people over there at Infinity Motors and all my questions were answered, real professional like. Let me say I sent some other RV folks messages, and I'd be lucky to get a response before I reach my 100th birthday, forget about it. But not Infinity, they're on their A game buddy. Now that I knew.. what was what.. I was asked if I'd like to make an appointment. I said "absolutely bud" and the next day I met Jason to check out a few monster RVs. Jason was a real patient guy, he didn't press my buttons. I had my eyes set on a big boy 2015 Olympia Coach. I told Jason I had to look at a few Coaches over at Camping World. Long story short, it's just a bunch of wise guys over at Camping World, real pushy fellas. Anyways I gave Jason a call right after leaving Camping World. I met back with him at Infinity, put a deposit down, and went for a ride. Everything seemed to look good and the price was right so I bought the bad boy! I can fit everybody in this RV, it's a real beast! I've taken it all over. A side note to Jason, sorry it took me so long to leave this review.. I've been traveling around.. I'm sure you understand bud. Hey all and all I'd recommend Infinity to my pals and my family. No complaints (not yet at least) hahaha just kidding Jason, dont get any wise ideas. A+ 5 Stars baby! -Ryan "The Boss"

Well, we have a very long story regarding a RV journey, but I will cut it short to give this…read moreamazing business their much deserved 5 star review. So, after a transmission problem in KY, we got on our way to FL. We arrived and things were going fine until our RV caught on fire. Yep, actual flames. Fortunately, we caught very quickly and put it out without damage to us or the RV. Note to newbie RV-ers: Get a fire extinguisher, even if you think you will never need it. We had to be towed from Viera to Cocoa and found Infinity Motors through a simple google search. We called another place first and they didn't answer the phone, so Infinity got our business. We are so glad they did! The other place should be kicking themselves now! We got towed in and were greeted by Larry, the mechanic and he was friendly, down to earth and really helpful. He consoled me a bit as I was a bit scared from the whole process. He explained what he thought it might be and told us he would take care of us and even stay late if he had to in order to get us going again. It ended up being a oil leak and the oil caught on fire on the exhaust. (my husband really should write this review because I don't know car terms so bear with me) When the owner arrived, he (Jason) and Larry spoked to us and told us it would be a bit more involved, but immediately left to get the necessary parts and returned to start working. We found out it would be more than that afternoon to get it fixed so we went to stay with family that evening. They were so friendly. Jason, the owner, really knows his stuff, as does Larry, and they were both knowledgeable and easy to understand in explanation of the mechanics of the problem. I'll be honest, being a woman, I don't always get treated like I know anything at car shops so I was impressed that they treated me like a part of the decision making process with my husband, answered my questions and explained things to BOTH of us. I don't know much about RV's, but I want to learn and appreciate how they spoke to me and my husband about the same RV issues equally. We came back the next day and our RV was ready to go. Our invoice was itemized, easy to understand and fully explained. They kept the old parts to show us what was done and didn't do anything we didn't ask for, but went above and beyond to make sure were on the road again. They didn't try to sell us extras either, but suggested things to be aware of in the future. They were honest, straight forward and told us what was necessary now for safety or what could wait, because we are on a strict budget, but want to make sure we get to our next destination. We got on the road and had no trouble until today when the RV started misfiring. Now our RV is 30 years old, so we don't expect it to run perfectly all the time, but when Jason and Larry looked at it before, they mentioned fixing the exhaust and we decided against that because it wasn't imperative at the time. Now it probably will be and we are okay with that. We contacted them this morning, Sunday when they are closed, and they told us to bring it over in the morning and they will take a look asap. Wow! What other shops do this? None. I haven't been to many who even answer the phone on a day off or won't try to sell you a bunch of stuff you don't need or take weeks on your car. We were in and out in a day, treated respectfully and nothing came up as a surprise financially. Pretty great! I'lll update tomorrow after our RV is fixed again, but I have no doubts it will be fixed perfectly and we will back on our journey! Thanks to Jason, Larry and Phil!