First and foremost, you have a lot of choices when it comes to repairing or reconstructing your…read morehouse after fire and water damage. Under no circumstances would I recommend you use ServPro in any capacity. We had a fire with extensive damage requiring a full pack out of all our belongings and nine months work of construction to our house. We went with ServPro mainly due to the positive reviews, which is why I'm writing this review today. If I can stop even one family from going through what we did with ServePro then it's worth it. After nine months we are back in our house even though the upstairs is still not finished and the quality of the work throughout the house is incredibly poor. At this point they have stopped work and we do not know when/if our house will ever be restored back to what it was before the fire. On the pack out: Our belongings were delivered back to us damaged. All of the power cords and hardware parts were not delivered at all. Several other items are still missing. On the construction: The absolute ineptitude is too extensive to list. Instead, I will share a few pictures of what was considered "done" by the ServPro crew. Keeping in mind that we had raised concerns about the quality of the work the entire time they were here working on our house. We were told repeatedly that it's part of the process and the finished product would more than meet our expectations. Unfortunately, we had to be here day after day to make sure things were getting done due to multiple things being missed. On top of all of that ServPro also caused damage to our house and property. When ServPro removed our fridge as part of the pack out they left the water line uncapped and damaged the wood floor to the point that the new fridge (old fridge was brought back but no longer worked) is off balance and does not fit properly. The ServPro crew that was initially working on the house had vehicles with oil leaks. Though we pointed this out continuously nothing was ever done about it. The result is permanent oil stains in our driveway and street. We did finally get through to ServPro that the quality was so terrible that we could not move in and they did take action. The entirety of the upstairs had to be redone. They are in the process of doing that work but have now stopped due to not wanting to wait on the money coming from the mortgage company. All of which is beyond our control, but we are the ones left with an unfinished home. If there are further updates, I will post them here. I would strongly encourage you to take your business elsewhere. The loss that comes with having a house fire is difficult enough without dealing with the stress, heartache, and pure incompetence of ServPro.

The guy who did it was professional however he took a board off the floorboard to put the vacuum…read moredown then never put it back and I can't find it once he left. After about 3 weeks of calling and getting the run around they finally told me it wasn't their problem to fix it. The job they got hired to do was done correctly however they never left the place how they found it very frustrating

Called to have them do an estimate after recent hail. They came out quickly then sent the estimate…read moreshortly afterwards (work is scheduled out a couple of months). I've had M&M roof my current house once before and our prior house as well. They work quickly, clean up thoroughly and are easy to work with - all for a great value.

I had a water leak in my laundry room. I was scheduling an appointment with Brandi at Extreme Clean…read moreLaundry Vent Cleaning, and mentioned my leak. She highly recommended M & M Roofing. Matt Jensen came out right away, checked my attic, got on my roof, and said I had a laundry vent that needed repair. He cleaned and sealed my laundry vent. No more leaks!!! This was 08.2021. Cost was $100. NOTE: Two other roofers wanted $400 to fix the problem!!! Fast forward to 05.2025. I noticed several black spots up high on my ceiling. Matt came out to check the spots. I wondered if it was mold...It was also cleaning day. It was determined by a long handled duster, that the black spots were just dust! Matt said "No charge" !!! Thank you Matt Jenson, of M & M Roofing!!!

Made an appointment for quote, Amanda missed it, and did not call back to reschedule. Can't…read morerecommend

We hired Amanda to do a deep clean of our house before it went up on the market. She gave me an…read moreinitial quote which was reasonable, did a walkthrough and gave me a final price up front, again reasonable price for the service. She arrived on time, was completed by the time requested, and did an outstanding job. I have no idea how she got our showers and tubs so clean. They looked almost new. All the smudges on the trim and baseboards - gone. Kitchen sink and microwave - spotless. All flooring was immaculate. It really put a beautiful finish on the house. We ended up with multiple offers and sold the house at a great price in under 18 hours. Definitely recommend and will hire her again in the future!

It took forever to get a quote and constantly calling the office hoping to hear back from the…read morecontractor or office manager. The carpenters that showed up did a fantastic job but if John shows up as your contractor I suggest you look somewhere else for your remodeling needs. Even after several calls and requests to modify a simple door replacement quote he showed up the day of the install with the wrong quote information. This was for a small project as a test run for a bigger project we are planning on doing. All I can say at this point is there's no way we would work with them again. The total lack of follow up and lack of communication is unacceptable when it comes to consumer affairs. The only reason they get 1 star is for the understanding carpenters that did a nice job.

Had to have the house painted last minute for showings. I cant say enough good things about these…read moreguys. Clean uniforms somehow easy going but worked quickly to finish the project. Highly recommended

I reached out to Rescue 1 Construction with an issue I was having with my back door. I was able to…read moreget an appointment scheduled very quickly. I did send them a video of the problem I was having with the door. On the day appointment, I did receive a call stating they were running behind but would be coming that day at a later time. I appreciated the constant communication on the day of the appointment. The owner, Mike, was the person who came out to my house. He was able to fix the issue on the first visit. He was friendly and explained what he was doing too. Definitely will be using them again in the future!

Beyond dissatisfied, Mike Kemp Rescue1 never had any sense of urgency and delayed as long as…read morepossible. He completed at most, half of the entire work. My duplex was heavily damaged from a tree during severe storm in July 2023. Ceiling collapsed in kitchen, lots of water damage and a big insurance claim. I met Mike from a personal friend/referral and Mike seemed very qualified with expertise to repair over $60,000 of storm damage to roof, structure and water damage. I met him at the property shortly after storm in July and paid deductible of 5k so he could start tree removal and mitigation. A few days later, insurance paid $48,000 for settlement and Mike strongly persuaded me to hand it all over to him/Rescue 1. Big big mistake. He hired my own electrician to re-attach torn off meters and other misc repairs to restore power once the trees were gone. Even though I had deposited the insurance money with Rescue1, he to this day never paid the electrician of $2300. Mike put fans in the damaged half of the property and disappeared to the Ozarks for a few weeks. I confronted him by showing a pic of the check for 48k, and he started screaming at me, using the F word, saying he had "million dollar deals going on" which made it clear he seemed complacent for collecting money but no urgency to move quickly to repair anything. Days turned into weeks, then months, and finally a new year. By Mid-September, Mike completed a lot of the demo and rebuilt of the damaged unit, along with "Some" of the roof. When he rebuilt the ceiling and interior of the damaged unit, he did not put insulation in the attic and cut many wires, making it hard to figure out what went where. He or the crew broke a granite countertop, which I had to eat $863. He completely stopped on the roof because, he said several times, he was concerned about the framing and wanted Farmers Insurance to pay about $20,000 more for framing correction. He did re-roof 1/3 of the duplex and left plastic over the other 2/3 of the property roof from September until I released him at the end of December. He did do other work outside of the insurance claim, so I give credit there. He replaced a bad bathroom floor on one side and gutted a leaking shower on the other side. He complained often about doing "so much more work" than what insurance covered. When the roof sat tarped from September forward, it leaked on the occupied side, and he went back a few times. Apparently, the fascia was bad, but that should have been addressed when the roof was covered to make sure it was water tight. The tenants freaked out several times because of water penetration, which never should have happened with correct fascia and tarping. I was very sick of waiting months and going into a new year, so I contacted another roofer to check out the roof and framing issue. Turns out it was not a big deal, and Home Depot lumber was used for reinforcement and moving forward. I hired the "new guy" and the house was done in 2 weeks! I had to use credit cards and spend thousands of dollars because Mike had all the money upfront. I released Mike and instructed him to provide invoices for all work done and to settle up financially, but he refused by not doing anything. Summary: Mike collected $53,000 upfront, did shoddy work omitting insulation over kitchen ceiling, cut wires, broke granite countertop, abandoned project mid- October after partial roofing, did not properly flash new roof, had to stop water penetration in occupied side because of fascia, did not pay electrician sub $2300, never had any sense of urgency to get job done, screamed using F word when confronted early on, never set any expectations or got much done, blamed insurance for a low payment but I verified Farmers DID NOT RECEIVE documents requested to support the 20k supplement, never invoiced and cannot account for how $53,000 has been utilized, I had to always text for status updates as he never communicated unless asked directly. I gave myself a present and fired him around January 1; the house was done in 2 weeks. I spent thousands of $$ because Mike had all the money. Attorney advised police report for fraud with Overland Park, done. Am also in touch with JOCO DA

Shamrock Roofing's Nick Easley made it easy! Truly elated! We could not be happier with the service…read morewe received and the workmanship. Nick Easley was our Project Manager and we really couldn't compliment him enough for going above and beyond to provide us with world-class service. We really struggled with our insurance company throughout this process. We struggled with the insurance company calling back after we filed the hail damage claim. Then the insurance company only wanted to cover half of the roof replacement. At first the insurance adjuster told us only the back was going to be covered and then later said only the front would be covered. Nick was so patient, knowledgeable, and supportive. He came out multiple times during the project, aligned his schedule with the insurance company's contracted inspector (whom Nick was familiar with) and even joined me on a call with the adjuster. The way I see it, Nick saved us easily $5,000 out of pocket due to his experience and diligence. Once we got alignment with Insurance, Nick Easley even arranged his schedule so one of his visits would overlap with the visit from our gutter cover rep so they could coordinate work. The roof replacement was scheduled quickly to accommodate our tight depreciation deadline. Nick provided great communication through out the project- we knew what to expect with materials being dropped off, what we would do if the blizzard that week impacted the schedule, and he gave me a backup contact with Shamrock because he thought he would be inaccessibile for a period of time. The entire project happened when expected and the actual roof replacement only took one day. The crew that came out was very polite , efficient, and the finished roof looks amazing. The crew did a very nice job of cleaning up after the work and they paid extra attention to looking for rogue nails in our driveway. During and following the roof replacement, Nick came out to oversee the project and also looked for rogue nails in the driveway (I told him it was a concern for us). During Nick's final inspection we noticed a small piece of wood trim that was knocked off during the roof replacement. Nick had the crew supervisor return the very next day to replace it and paint it. We honestly have nothing but positives to say about Shamrock Roofing and their Project Manager, Nick Easley. I would be happy to recommend them to anybody that needs work done.

I am on my HOA and I talk to a lot of homeowners in our almost 700 home community. I'm used to the…read morestormchasers that all want to replace your roof, so when Shamrock asked if they could inspect , I said sure, why not. Their salesman got up there and much to my surprise, he came back down and said it looks good, but he spotted some light wood rot that I was able to fix myself. I was thankful for his honesty and we discussed the age of my roof, who put it on, and he used that info to help sell 50 year roofs to the rest of the neighborhood. As a person who roofed in my teens and into college, I was impressed with his professionalism, and being a sales manager,I liked his creativity. While watching his crew work, the tear off guys were lightning quick and the old roofs were hauled off the same day. The roofing crews that came in the next day worked their tails off despite the 100 degree heat. My next roof will definitely be put on by these guys, I'll accept no substitutes.

I had some EIFS / Stucco and siding work done by KCRR Solutions. The team was really good to work…read morewith. They ran into additional work and that triggered a change order that I thought was fair and reasonable. Quality is important to them and they don't stop till it is right.

Visiting my elderly mother I noticed the paint pulling away where the chimney brick met the…read moreinterior walls. With all the rain this season I knew things would continue to worsen and I assumed it was a problem with the flashing. I contacted my insurance agent for a referral and he recommended KC Roofing & Restoration Solutions. This company was more than accommodating and promptly visited Mom's home to review the situation. The hard truth was that the company that had put the existing roof in place had used the incorrect flashing and it had pulled away. The flashing was not meant to be used on masonry. Charles was great to work with and explained what needed to be done with a quick turnaround on the estimate. He answered all my questions and now that the work is completed I am more than happy. During the process today, Charles provided me with photos of the different stages of the work - even found a good match for the existing roofing shingles and used waterproof membrane (like an honest roofer should!) before replacing the shingles and finishing with lead flashing (which is what should have been used previously). Oh, and I also had them replace the chimney "cap" as it was also contributing to the leaking issues. Highly recommend - did not want to have a mold remediation sometime down the road! Great value and peace of mind!

I had an absolutely terrifying experience with a Ramirez Roofing vehicle while driving down…read moreLongview Road. Their driver was swerving in and out of their lane for a long stretch of the road, and several times it looked like they were intentionally trying to hit my car. When I finally honked to alert them, they responded by accelerating to at least 15 mph over the speed limit. At the next red light, they refused to move when it turned green. Then, right before it turned red again, they suddenly took off--only to continue driving just as recklessly. When I rolled down my window and told them to stay in their lane, they sped up to around 60 mph, which is over 20 mph above the posted limit. This kind of dangerous, irresponsible driving is completely unacceptable for anyone--let alone someone operating a company vehicle fully branded with the Ramirez Roofing name. If this is how their employees behave on the road, I can only imagine what kind of care (or lack of care) goes into their work. I would never trust a company that allows this level of recklessness to represent them. Absolutely unacceptable. Edit to my original review: I want to clarify a few important details. The drivers this company spoke to are not being honest -- they were driving recklessly and nearly ran me off the road. The person who answered the phone refused to actually speak with me about what happened. No one yelled at her. I simply asked if she understood what I was saying, which for some reason she took as me asking if she spoke English. Instead of answering or discussing the situation, she refused to engage, so I told her I would escalate it to the police if she continued to shut down the conversation. She was the one refusing to act like an adult. When she asked if I got the license plate and I explained that it was dark and I only saw the company name on the van, she hung up on me. I have not received a call back -- only an aggressive public response to my Google review. My "creative version" is actually the truth, and it's disappointing that they would rather dismiss concerns than address reckless driving by their employees. Based on other reviews, poor communication and a complete lack of accountability seem to be an ongoing problem with this company.

overall terrible experience completely unsuccessful on their repairs and left my roof worse than…read morewhat it was i would leave zero start but that isn't an option