This in relation to pricing and communication. The oil level sensor on my subaru needed replaced. One mechanic qouted about $1200, the dealership $2000, this guy wanted $5000. I asked why it was so expensive to repair and he refused to respond. When you are $3000 more then the dealership then you have real issues in your pricing. The fact that you wont even explain why it cost so much shows you have real issues is justifying it or feeling the need to justify it to a customer. Lost my business forever read more

I took my Subaru here for the timing belt service. It's a service that is required at 105,000 miles on this particular model , which is the Legacy with the 4 cylinder engine. I think this shop is a rare find, and Dave the owner is a great communicator who knows more about these cars than most guys have forgotten. If you want to take your car here, keep in mind that it is a very busy shop, and you may have to schedule in advance for your work. read more

Negative 10 stars if possible ! I have been coming to this place for over 10 years. back then it was actually A decent shop but that is not the case anymore. This place is great if you enjoy reading lengthy descriptions of why you should hurry and get your repairs done at the shop or if you enjoy having to bring your vehicle back multiple times after repairs are done because they were not done correctly. I try to support local businesses as much as possible but to avoid the hassle and the inconvenience you would be better off taking your vehicle to the dealership and paying the extra couple hundred bucks. I Was suppose to receive a full refund according to owner but never did, when asked about it I was told "I'll get back to you next week" And still no response months later read more

David started his business decades ago and has been servicing my cars for about 8 years. This isn't a big shiny corporate operation, just a couple of lifts in an older industrial area. But, because David has forgotten more about Nissan, Toyota, Subaru, and even old Datsun vehicles than most mechanics ever knew, he can and does tell you what repairs are critical, what is optional, what is needed now, and what can wait. He will also take the time to break the work down to chunks that will fit into your monthly budget. David will also scold you about routine maintenance like fluid changes, etc. He will lecture you about the importance of keeping up with that stuff and how you can easily get 200,000 miles or more if you just take care of the routine maintenance for your vehicle :-) This kind of expertise and honesty is hard to find. That means that, at any given time, David has dozens of cars waiting for repairs and it takes at least a week to get an appointment. Good mechanics are in high demand. At times, my repairs have taken and extra day or two because David has moved someone whose car is broken down and has no other transportation to the front of the line. I happen to meet one of those other customers, an elderly widow with a half dozen grand kids that she drives to and from school and summer camp and one older Nissan Camry. I was supposed to be first appt that morning for a transmission flush but got bumped to do her oil change. Spent 30 minutes chatting with her in David's "waiting room". Nice lady, so I didn't mind. David's son even gave me a ride to a local restaurant and told me they all know her well and have taken care of her car for years. That's how David works. If you can't tolerate that, go somewhere else and pay just as much for half the quality. Japanese Auto Specialists (JAS) isn't cheap (and David will be more than happy to spend 15 minutes talking about how much it costs to hire quality mechanics these days :-) For one thing, he guarantees his work so he only uses manufacturer or OEM parts, no low quality knockoff China stuff here. David is even picky about which parts distributors he works with. BTW, there are a few terrible comments here about JAS and I think they are all totally fake. One even claims they deliberately loosened a spark plug wire, paid nearly $100 just to see if JAS could find it, and got a huge estimate for repairs. I don't buy that for one second and neither would anyone else who has worked with JAS. At the end of the day, I've never had a JAS repair go bad or strand me on the road and I've had JAS do some major repairs on my Infiniti. read more

This place is amazing!! They do not add on additional things that are not needed. They give honest and up front pricing that is reasonable. My car runs perfectly after their repairs. Great customer service - direct and to the point. They are incredibly busy (because they are so good) but it is SO WORTH it to wait. read more

I requested a quote multiple times by phone and email over a 2 week period and have not received a response from this business. I cannot recommend this business to anyone. I have waited patiently for a simple quote. If it takes you this long to respond to someone, you shouldn't be in business. If you are a new customer like myself, avoid this place. It seems that most of the good reviews about this business are from long term customers. Some of the reviews are 4 years old, take it with a grain of salt. New customers beware ! read more

I've been a customer of David Genture for over 20 years. This shop is not the "cheapest", but I am happy to get what I paid for. Always honest and reliable. My Honda will live a long life under his care. read more

David and his crew are the best. He shoots you straight and never tries to upsell you. In fact, they won our business years ago by correctly diagnosing my issue over the phone and saving me $1,500 when another business was addressing the wrong thing. Been going ever since and they consistently do solid work. They can be busy so call ahead and set an appt if you can. read more

Only negative is the parking situation. Everything else is A++++ Friendly, knowledgeable staff. Affordable, quick, and trustworthy. Highly recommended. read more

The only place where I get my 2 cars (Toyota and Lexus) serviced. Always get my oil changed here with full synthetic oil every 6 months. I completely trust their work. They inspected and made suggested repairs to my 2015 Lexus prior to a summer drive across country to Colorado. Drove like a smooth brand new car like when I purchased her 6 years ago. My daughter asked me why there were so many broken down cars on the side of the highway during the 1500 mile trip. Simple answer they didn't go to this shop for maintenance and repairs! read more

If I could give zero stars I would. This is just another typical dishonest auto repair shop . I go in first time just to test David Genchur ( owner of shop) honesty or not ?. I simply loosened on spark plug wire, easy fix. An honest mechanic probably wouldn't even bill you fir something like this, by David Genchur tells me I need whole new electrical system replaced for $3400. Most people who don't know how to repair cars would just say okay and pay the $3400 for unecessary repair when all that was needed was to reattach spark plug wire on about 5 seconds . How dishonest is that !. Buyer Beware cheat and list works here !. read more

Good honest mechanics here! They saved me 3k! David the owner will explain it all as well.

Went in for an oil and filter change in my 2011 Lexus. They took me out into the shop while the car was on the rack and showed me items that needed to be addressed in the future like, brakes, fluid flush, tranny oil flush and tires. They wrote up a detailed quote on each service and cost for reference and advised of consequences of NOT having these services done on my 8 year old 145,000 mile car. I was a "shade tree mechanic" in my youth and agreed with everything they told me. They were complimentary on the condition of the car considering its age and mileage but these services need to be done on all cars eventually. Other than the crazy parking situation, it was a good visit and I'll go back and start chipping away at the recommended services. read more

BEWARE! I took my Hyundai VeraCuz to this charlatan 3 times. $300 the first 2, estimate of $1,400 3rd time. I rejected 3rd and sent email I would pick it up. When I arrived the SUV was not there. His son drove up 30 minutes later. My car was covered in mud, had 300 additional miles on the odometer, and had a large hole ripped in the driver's seat upholstery. Unconscionable. read more

Tried to take rip my lips off. Quoted $515 for work I got down 1 mile away with better warranty for $300. Plus, David told me shop rate was $117.00 per hr website says $95.00 per hr oh I guess it was $117 because my car came in on a tow truck. BEWARE!!!! read more