We have had a family member at the Pointe are Summit Hills since last summer. While it is…read moredifficult for anyone to move into an assisted living, the transition for our loved one was made as smooth as possible. The staff are all well trained and helpful. The food is quite good, and the kitchen is accommodating with special requests. The facility is clean and the rooms have adequate space. Most importantly, we have been impressed with the involvement between staff and the residents. We had a medical emergency, and I know for a fact that due to the quick action of the staff, our family member received the care she needed and has been making a remarkable recovery. I am a healthcare provider in the community, and am continually impressed with this facility.

I placed my husband here in February. The facility looks great but the care is questionable. I…read moreobserved that the assisted living is treated better than those on the memory care side. I had to file a complaint with the licensing department.Because they had my husband's room at 88- 89 degrees when he was transitioning. I complained several times and they did nothing about it. I spoke to Perla, the manager because one of the attendants on staff could do nothing about it. Pearla said because I was complaining after hours, there's nothing she could do. I found someone that would come out to fix the air, but she refused to call them. Threatening to call the police finally changed her mind.We were able to change rooms. My complaint with the Sate Licensing was substantiated. I was informed that the licensing person went out on two different occasions and found rooms to be in the eighties.But again, this was on the memory care side. Prior to that, I had witnessed three different individuals falling. One of them went into the restroom, and nobody seemed to notice. I alerted the staff because the individual was in there for a very long time. They found the patient on the floor. There were two incidences in the dining area where clients had fallen off their wheelchairs.

When caring for a loved one with memory issues at home becomes too challenging, finding a memory…read morecare facility that meets everyone's needs is stressful. In July 2025, I had to make that difficult decision to place my wife in memory care. Ivy Park's Evergreen Memory Care Unit was the family's choice. The staff members at Ivy Park were very knowledgeable, understanding, accommodating, and compassionate. The first step was an evaluation by professional Evergreen caregivers to ensure my wife would thrive at Evergreen. Once it was determined Evergreen was a good fit, Ailee, Lindsey and Pamela made the transition relatively stress free. They were concerned for both my wife's and my emotional and physical wellbeing, and they always made time to talk with me! Once my wife was in Ivy Park's Evergreen Unit, access to visit her was never any issue. The first impression of the facility was that it was very neat and tidy and very clean. Next, the caregivers, staff, and residents all looked happy, and the residents well cared for. The residents all have different needs, and the caregivers are aware of those needs. Food is important, and the food is very good as well! My wife has enjoyed the meals and snacks provided at Evergreen. Mikayla, Memory Car Director, keeps detailed records on the residents, and she knows who the residents are and their needs. Milkayla is extremely efficient. She always has time for you; plus, she will always return a call or email. The Evergreen Unit runs extremely efficiently! Mikayla does a great job being the director! Crystal, Activities Director, is very smart and cleaver selecting activities that engage the both the mind and body of all the residents. Crystal is upbeat and on the move all the time. She is extremely patient and kind to all the residents. Crystal has a true passion for the job. She cares about all the residents. Special events like movie night, Pumpkin Patch, etc are nice for both the resident and family members. These events take time and effort to plan and execute, and they are well done and fun for all! These events are greatly appreciated by both the resident and family members. Kayla, caregiver, has been one of the primary caregivers helping my wife to make the transition into Evergreen. My wife has had some issues making the transition, and Kayla has been exceptionally patient with her during this time. Kayla always remains upbeat, positive, and ready to help. She is unflappable! Adriana, Resident Care Coordinator, is very active in ensuring everything is going well in Evergreen Unit. She keeps a high profile and ensures the residents' needs are being met. Adriana has a very calm demeanor, and the residents respond to her presences in a positive way. Adriana listens to the family members and residents. She is always ready to help. It is a team effort supplying quality care for the residents. Individuals working in the Evergreen Unit are very special people! The bottom line is that staff and caregivers are extremely passionate about their work in caring for the residents! Finally, the residents are respected for who they are!

I have looked at most assisted living communities in Bakersfield and chose Ivy Park at Seven Oaks…read more Brookdale, Rosewood and Ivy Park all have nice facilities, but I chose Ivy Park because it has only 60 apartments serving less than 75 residents. Management led by Pam, have selected staff who are patient, competent and cheerful carrying out every need of my mother Nancy's daily schedule. Her primary caregivers--Angela, Jenny, and Jordon--are personable and understand my mom's needs well. You pay rent at IVY for your 1 or 2 room apartment with kitchen and bathroom granite countertops in immaculate rooms. The common areas which include a couple of large living rooms, workout, game, formal dining, bar, movie and game rooms are beautiful and residents are charged a one-time fee equal to a months rent for their use. Residents order from a menu with daily specials. The dining room staff are friendly and create an elegant space for community interaction. The food quality and variety of choices are outstanding. The assisted living costs are based on a points system that is based on each resident's care. I found the total costs less than keeping Mom in her house with 8 hours of care givers. I find IVY is superior care than having one care giver in her house for personalized care. The quality of care is just better at IVY and I do not have to worry when the care giver doesn't show up to the house. IVY also has a hair and nail salon right next to Nancy's room. Cecilia washes and styles her hair every week at very competitive prices. The medical staff watch over Nancy's prescriptions and work with Around the Clock RNs and PT staff for health concerns like wound care. The PT staff have kept mom strong preventing falls. The front desk reception staff, Michelle, Sue and Natasha log everyone coming in and out of their facility and create a calm and welcoming environment. They also ensure Amazon, Target and Walmart packages get to the apartments. Natasha is director of billing and can help with your insurance claims for LTC. The marketing department can give you a tour. Ailey and Lindsay are low key and will not continuously call you like some of the other facilities. Ailey was able to explain hospice and memory care if my mom is unable to remain in her apartment due to higher levels of required care. She is easy to talk to and has the answers. She was also key to me selecting IVY over Rosewood and Brookdale. Nancy has been at IVY since APR 2025. When I moved her to IVY, she pointed at me and said I will never forgive you. This is a common reaction when it is time to move out of the house. Mother loves IVY and does not remember those remarks to me and my wife Suzan. She is busy and loves living with her cat, Princess. I want to thank the entire caring Staff at Ivy Park for a job well done.

My mother was in the hospital for an extended period of time and I was struggling to find an…read moreappropriate place for her post-discharge. The case manager put me into contact with Sukhjeet Babbar from The Always Home Placement Agency. Sukhjeet worked so hard to find a suitable place for my mother, and always responded to my calls and texts in a timely manner. She is very knowledgeable about various facilities in town and has an extensive network of contacts. My mom was placed in a board and care 6 resident house with a 24 hour caregiver on site. The owner of the house and caregiver are so sweet and caring. I feel at ease knowing my mom is in such good and caring hands. They ensure she gets her medications on time, and assist her and all other residents with all types of care - bathing, eating, incontinence care, etc. I felt so much relief when Always Home Placement Agency found this wonderful home for my mom, and after meeting the sweet and caring owner and caregivers. I definitely recommend reaching out to this company if you need help with placement for yourself or a loved one.

My mother was at this assisted living facility for two and a half years - both she and I were very…read morepleased with all aspects of Hallmark. (My mother had mid-stage Alzheimer's, diabetes, and other issues.) The staff was always warm & welcoming, as well as competent. The food was varied and simply great! I often joined my mother for dinner or holiday meals. Although COVID-19 put a damper on a lot of things, Hallmark usually provides live entertainment, games, and other activities. Church services of different types are held on the premises. A beauty salon is also on the premises. I greatly appreciated the genuine caring of the staff regarding sensitive & emotional issues. My mother thrived during her stay here.

Trying to find the right assisted living facility for a loved one can be daunting. I can…read moreunequivocally recommend the Hallmark of Bakersfield. My mom, 80, was fiercely independent but three cancer surgeries made it necessary to either get 24/7 in-home health care or move into assisted living. We could not afford caregivers at home, and chose the Hallmark. What a blessing. The staff... care providers, housekeepers, maintenance workers and food services... were very professional and truly cared about my mom's well being. Fourteen months later, her strength and agility had improved to the point that she could return home and live independently. Six years passed, and last summer, my mom started having serious heart problems. After a brief stay in the hospital and physical rehab, she returned home only to slip and fall and break her pelvic bone. That led to more hospitalization and more rehab. She could not do the things at home that she needed to do to be on her own. I began looking at assisted living options based on referrals from a case manager at the rehab center. Wow... the typical charges were $1000-$2000 more per month than the Hallmark's fees. So, I moved her, now 86, back to the Hallmark. Many of the same staff members were still working at the facility. They were sincerely glad to be able to help my mom who was going through a tough time. There is a lot of trite talk from business and sports team owners about how their organizations are like a family. Those are just sound bites. However, the Hallmark staff does take great interest in the residents and treat them like family. I have seen them do this with my mom and countless others. My mom had more heart issues at the end of summer and had to be hospitalized, again. When she finished rehab, she was back at the Hallmark. The care plan had been changed to accommodate her specific needs, and she showed improvement through the holidays. Then, earlier this year, another episode of heart failure, but this time it was accompanied by lung compilations. At the hospital, after she regained some strength, she wanted to go back to the Hallmark. Hospice care was added to her treatment plan. I was hopeful she would find a plateau and maintain an acceptable quality of life for a while. It did not happen, and it became clear her condition was deteriorating. I saw Hallmark staffers at different times leaving her apartment with tears in their eyes. They hovered over her in her last days tending to my mom's every need until she passed. I can honestly say that the Hallmark family brought joy to my mom's life. You can pay a lot more for amenities at other assisted living facilities, but you will not get better care than the care provided at the Hallmark. They are good people.

An absolutely stunning residential care facility for the elderly in a secured gated community. When…read moreyou pull up you are greeted by beautifully manicured landscaping and a walkway leads you to large double doors. Inside, the home has a very nice layout, a formal living area with tasteful furniture welcomes you in. There is a large dining table in the dining room with seating for at least 6, as well as a smaller table in the kitchen area where the residents preferred having their lunch when I came to take a tour. They were chatting with each other and the caregiver on duty who was taking care of things in the kitchen. The large kitchen is very impressive and the island provides plenty of space for staff to do all the prep and cooking, and a few chairs at the island allow the residents to either sit and chat while the staff prepares food or help out if they would like. The living room has a large comfortable couch for residents to enjoy watching tv which hangs above a cozy fireplace. There are three resident rooms, beautifully set up, and the staff assist the residents to decorate with their own items if they prefer. The bathrooms are ADA compliant and showers are step in which allows for easy access and promote independence. The residents looked very happy and healthy and you could tell from their interactions that they not only enjoyed living in such a beautiful home, but also truly loved the staff who care for them. The administrator is passionate about senior care and you can tell she and her staff love what they do. The large backyard has plenty of space for relaxing outdoors and gardening if the residents choose to do so. Overall, this is one of the nicest facilities I have had the honor of touring. Come check them out, you won't be disappointed.

This is an excellent senior residential home for my mom! My sister and I scoured Bakersfield to…read morelook for the perfect place for our mom who has dementia. To be honest, we were a little discouraged after looking tirelessly at several homes. Seasoned Elite is absolutely beautiful and the care is outstanding. We were greeted by Alison (administrator and owner) who gave us a tour and we instantly loved her! My sister and I knew that it was an instant fit for mom. Alison communicates well and consistently gives feedback on your loved one. The caregivers are excellent and truly care about the residents. I cannot say enough positive feedback about Seasoned Elite Assisted Living!

Michael is a compassionate and dedicated senior advisor who will guide his clients to what's best…read morefit for their needs. I would highly recommend him to those families who are needing to find a home or community that is safe, nurturing and will offer a better quality of life as they journey to a life outside their own home.

The staff earns this rating update. They cared for my loved one with care and love. My family…read moremember has been here and has declined greatly recently due to her health.

Voted "best" in Bakersfield Californian popularity contest...really? Maybe check the definition of…read morebest. Here Rating only average. For sure, that good Reputation attracts and it looks good on the first impression. At the tour and contract signing Earnest assurances are given that set expectations for a high level of service and safety. Once moved in, the day to day is not always up to the same "high" standard. Virtually any resident can give examples on a daily basis. They may also say " it does no good to complain cause nothing ever changes" Maybe these issues are organizational and baked into senior residential homes. Some things are great, some are ok, others are sub-par and a few are just terrible and unsafe. It's a buyer beware deal. & On the upside, there are many staff who are committed to giving residents respectful, responsive caring service. These folks do their best in a demanding and understaffed environment.

We recently needed to find home care, in Ridgecrest, for our mother after being discharged from a…read moreskilled nursing facility. The idea was to be able for this 95 year old and my 90 year old dad to continue living in their home, with some assistance, and to take the pressure off family members. We contacted Allied Home Care, immediately surprised they serviced the Ridgecrest area, and were treated with such kindness. Efrain listened to our needs and was able to arrange a caregiver for the day after she came home, a weeks notice. The caregivers were pleasant and willing to help with whatever we asked and deemed necessary. We chose a four hour a day, 7 day a week schedule, This allowed for the caregiver to prepare and serve a hot meal, change the sheets on their bed, laundry, be there while our parents showered and just to have someone for our parents to talk to; all important tasks that make a big difference. The caregivers would also run errands such as pick up groceries or prescriptions, even take them to medical appointments if need be. I understand that Allied also has caregivers that are trained in more nursing type care as well, for those clients that do need more and different care. i would not hesitate to refer