I'm a big fan of Jason's deli in general, so to give them one star is not the norm for me. This is the first bad Jason's experience I've had, out of all the locations I've been to. In short: 1) the To Go area of the store smells like a mix of moldy cheese/dirty dishwater. 2) when I mentioned the smell to the manager, she said "I don't smell anything" 3) to get two sandwiches to go it took 25 minutes- at 6 pm on a Sunday. No one else was in the To Go area. Service is slow. 4) the wrap I ordered had literally two pieces of turkey in it. Portions are not plentiful. 5) Sanitation rating is 87.5. Especially a franchise, they should have procedures/protocols in place to ensure that place is clean, all the time. Next time I'll pick any other food establishment over this Jason's location. Just not worth it. ***Edit: the response by the manager is enough to raise this review by at least one star! Love how he's proactive and honest in his reply. Thank you for your response.*** read more

Why come to this Jason's? Because I've been coming for years and one thing never fails; they always produce consistent lunch and dinners, friendly service and a quick turnaround on meals. And to you whiners complaining about tables being dirty, have you been here between 11:30 and 1? Every table is taken and as busy as it gets it can take time to clean a table or two. Rest assured, there's always at least one staff member cleaning tables and ensuring the flood remains clean. Jason's works hard to guarantee a clean environment. The food remains solid. I get the same thing every time, the Manger's Special where you can order any half sandwich and the salad bar. It's just enough for lunch, tasty and affordable and more important you'll have the sandwich by the time you fill your salad plate. read more

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Service: 5 stars Parking: 5 stars Efficiency: 5 stars Quality of food: 5 stars Salad bar: 3 stars. We got the turkey sandwich, zucchini grillini, 3 salad bars, 2 kids meals. Kids meals come with a side of drink and fruit (drink can be organic chocolate/plain milk or juice). The food is your standard Jason's Deli greatness. However the salad bar had a lot of semi-empty baskets which took a very long time to be refilled. The patrons had left the floor in some mess which was hard to keep up with just one cleaning guy. Who by the way, was amazing. He did his best to keep up and scout every possible area to make this go well. The ice cream machine had a lot of spills on the floor and we wish someone took care of that in a 30 minute period we spend on that area. Otherwise, it is a great location offering fantastic salads and sandwiches for a great price. read more

First time here, cold night not bad for a Hot Reuben Sandwich. I enjoyed my sandwich so much, I rated 4 star it's close to one of my fave sandwich go to place which is Panera Bread. I noticed the employees are not very lively that's why I took one star out. They have great salad bar! Plenty to choose from, they have free corn muffins and chocolate muffins too!! But the most exciting part is..self serve ice cream! haha. They're perfect for kids or people who loves ice cream like me. They offer combination platters which you can get half a sandwich choice of soup or salad. Will definitely be back. read more

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Tasty, fresh food every time. Cafeteria-style dining. Order at the counter, get your drinks at the drink station (which includes lemon wedges if you're so inclined) and pick a table. They find you and bring your order to where you're seated. I ordered baked chips during my last visit but received the regular ones instead. I mentioned it to the server and, although the chips weren't a big deal to me, the server immediately took it back to the kitchen and returned with baked chips. Fast, friendly. read more

I travel quite a bit and I used to believe that jasons deli was good. I visited one in California, Arizona, Colorado, Texas and now north Carolina. Today I stopped by to vent some cheddar and broccoli soup and big chef salad after visiting with customers. Soup was cold and my big chef salad had one olive and a ton of cheese with cold ham. Well this is not the first time I've had horrible food at jasons deli in the last 2 years. Quality has dropped and quantity has increased....very typical when a decent food joint turns into a major chain that's obviously to big to train their employees. Check out the picture I uploaded and you can judge your self. Lost my business for good, 3x bad food I'm out. read more

Jason's Deli - Ummm this is my big chef salad after i took off the cheese. - Delis Near Me - Cary, North Carolina

Um...FREE FROZEN YOGURT CONES? I'm sold. And totally coming back. It was my first time here, for lunch with coworkers, and I was slightly overwhelmed by the extensive menu. We ordered at the counters and then seated ourselves---the tables fill up here pretty quickly but luckily they also have outdoor seating! I ordered a quarter roasted turkey breast muffaletta which came with olive mix, provolone cheese, and thick crusty bread. It came with a cup of seafood gumbo--not really spicy, if you're expecting lots of heat. But still quite tasty and had shrimp and veggies and tasted pretty similar to gumbo I once had in New Orleans. I loved the thick fluffy muffaletta bread, though it is VERY dense...great for carboloading if you're about to run a marathon. Olive mix was yummy and added nice flavor and texture to the turkey breast. And finally---I was walking out when I noticed a line of people getting frozen yogurt cones. This is when my coworker mentioned nonchalantly that, oh yeah, the frozen yogurt is free....poor coworker then had to wait 5 minutes for me practically run to get in line and claim my free vanilla frozen yogurt cone. It tasted similarly to McDonald's ice cream cone, in a good way! read more

Let me start by saying that I know restaurants are struggling for many reasons right now. Got a salad for lunch and i could only eat a couple of bites before the preservatives taste took over. Left a terrible taste in my mouth so much so that I lost my appetite for the rest of the day. The staff was super friendly in handling the situation and the manager was nice and willing to take the salad off the bill. Knowing the business from a management position, I was very pleased with the handling of the issue. Even offered me anything on the menu to ensure my satisfaction. Better days are ahead. read more

I've heard a lot about this place and today was my first time eating it. So for office lunch today my colleagues selected Jason's Deli we went there for lunch the customer service was amazing the staff was very friendly and attentive. I ordered the chicken panini with bacon, sweet tea and a brownie. The chicken panini with bacon wasn't too bad it was okay. It was a little dry for me so I had to add a bunch of mayonnaise to it but the chicken wasn't cooked too too hard. Jason's deli is no Panera Bread but it's okay. I will say the fudge brownie that I had was amazing it's one of the better brownies around town that I've tasted before. Now the sweet tea was horrible I don't get why when you order sweet tea in the south it's never really sweet. Would I go back to Jason's Deli again? maybe read more

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Alright, let's just get right down to the facts. We discovered Jason's Deli some years ago, totally by accident and have been consistent fans of their high quality ingredients and zero trans-fat policy since. We have been there at least fifty times, used their delivery service, as well as their catering for work functions a couple of times. I have never once been disappointed in their food or their service. Jason's is a popular place, so expect a crowd for lunch and at times on the weekends. That being said, I've never had to wait extended periods of time for my food. I love their manager's special. You can get a half sandwich of your choice along with a cup of soup OR fruit for $7.59. At our local Jason's you get free crusty bread, min corn muffins, and mini gingerbread muffins. I always get the crusty bread to go with my soup. Jason's also has complimentary soft serve ice cream for those who like a little something sweet at the end of their meal. They also have a really nice salad bar. The experience can be as healthy as you make it! I would highly recommend Jason's Deli for anyone looking for great tasting, inexpensive nutritious food served in a nice clean atmosphere. read more

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Nice sandwich shop. Love the soups here. I always get a half panini with a cup f soup and chips. Great salad bar(always fresh) and don't forget the ice cream, it's free.. read more

Jason's Deli - Delis Near Me - Cary, North Carolina

One of my staples no matter what town I'm in. I've never had anything other than the salad bar but that's because it's the best in the nation in my opinion. Always fresh and with great ingredients. People are always friendly. I simply love this place!!! read more

Jason's Deli - Delis Near Me - Cary, North Carolina

Terrible service. Don't know why they gave me a number to take to my table. After 10 minutes of my bowl of soup sitting on the counter I went and got it. I guess the 3 lazy employees behind the counter, who repeatedly walked all around it, thought it was someone else's job to actually deliver the food to the table. Hate i gave a tip when I paid because no one there did anything to earn it. If you have plenty of time, like cold soup, and don't care about poor service - check them out sometime. read more

In town and came back to a spot that we've always thought was pretty good. Not sure what was going on this particular day but there was so much wrong, this might take a bit. Plenty of staff on hand but the place was so disorganized. Workers staring at their phones and just hanging around not doing much, while the salad bar was not replenished and the place was not clean. Not many ppl there so no reason to look like it did -- dirty tables/floors, broken ice cream machine, messy, empty salad bar. The salad bar was lacking SO many items, we were sorely disappointed with ours. We really felt we should have gotten our money back, but we didn't pursue that. Guess we mark this off our list b/c it's just too unpredictable. We've read some of the owner's responses to numerous complaints on other review sites and they aren't very accountable nor do they seem to offer up much to remedy a bad experience to their customers - just come back and we "promise" it will be better...ok. So unfortunate. UPDATE after mgrs response: yes my review was in-depth because it needed to be and it was a surprisingly bad experience. I'm not looking for anything particular from you, this is more of an alert to others that this store is unpredictable and they should tread lightly. I've read other recent reviews (google etc) and it seems cleanliness and salad bar maintenance are reoccurring issues. One review response pretty much blamed everything on shift change, but didn't address issues that had nothing to do with shift change. (Note "promise" is in quotations ;) read more

This Jasons Deli is my go-to for a Delicious salad bar with everything you can think of. I usually top it off with the chocolate and banana pudding. Best to come not during peak hours as it can get really busy during lunch. read more

I am not making this up and I will also add that I hate to leave bad reviews, however...........Looks like they were slopping hogs at Jasons around 2 o'clock Sunday afternoon. Hubby and I went there for a quick lunch. There were a few people eating but most were standing around waiting to sit because all of the empty tables had dirty dishes on them. When we asked the order boy where we could sit, he said: "try outside". We considered ordering and then going over to Remington Grill and asking if we could use one of their booths to eat. The two bus boys were moving at a snails pace and seemed totally unaware that people were waiting to sit down. To top it off the ice cream machine looked like Mt. Vesuvius had erupted. Ice cream mounded everywhere, melted ice cream on the floor and the cone section was a disaster. The entire floor was so sticky that we literally had to wash our shoes when we got home. Overall it was not a good experience, although the food was ok and came to us quickly. I just believe Jason's was either terribly understaffed that day or their employees were undertrained and overwhelmed! read more

A friend and I stopped in for lunch recently and I was quite disappointed. First, we'd both been there before but not recently. As the customer places order at counter, after a small wait behind other customers who were new to the place, we stepped up to our less than friendly cashier. I only expect politeness and proper communication from someone in this job and, instead,I was met with someone saying 'Yes' in that low voice that signals, 'I'm bored, I hate this job, and I'm not happy to take your order'. Given that I was hungry, I stated it anyway. Further, since Jason's provides each customer an option for sides (Chips, fruit cup etc..), polite adult communication includes the cashier saying something like 'And for your side ?' or 'what will you have with that ?'. When he said nothing, rather than get more annoyed, I just told him what I wanted. As to the food, my friend's order - a Chef salad - arrived quickly, well in advance of mine. He seemed to be OK with it. I knew mine would take a bit longer as it involved melting cheese but I didn't expect to have to go up and ask where it was almost ten minutes later (they deliver orders to the table using number system). I had ordered the Zucchini grillini which was poorly executed. If there was zucchini between the slices of multigrain bread, I didn't see any. Some melted cheese, tomato, maybe a smear of hummus and bits of some other veg but truly a disappointment. And for $7.50 (with tax), while great for the company's bottom line, skimping on veg left me hungry and annoyed. Glad I saved by ordering water with it. Other problems, the place is now well worn in spots, in need of some new furniture. And the ice cream maker was out of order. So one of Jason's only specials was unavailable. The net: unhappy, surly employees and a kitchen cutting corners on portions. Too many other lunch choices in Cary, new ones opening all the time. I'd skip this one and get a sandwich from Harris Teeter next time. read more

UPDATED Review: New local management has made some improvements to training employees in proper food handling. Now much better than before and I still eat there two or three time a week. They have the largest baked potatoes with great toppings. Corporate controls the menu so few La Cart items are available per menu. I have been told by one manager, I can get a baked potatoes with meatballs if that is what I want, I have not wanted that combination yet, but may try it for fun. Surprised Corporate has not contacted me from their on-line surveys I fill out from time to time. I now take my own pepper grinder with me when I am going to order the Plain Jane, their large baked potato. They are now offering smaller portions of many of their favorite dishes. For people that have never been there, free self-serve ice cream (cone or dish) is included with your meal. It takes a long while to read all that is on the vast menu, more pictures would be helpful. I often see food being delivered that I have not noticed on the menu. Everything looks so good. ORIGINAL Review: I eat here about once or twice most weeks. They have great baked potatoes and sandwiches. I really like the coarse pepper they have on the tables, however the shaker holes are to small to get much of the pepper out without removing the top. They don't offer ANY La Cart items, they won't sell you a Grilled Cheese sandwich without you buying a full kids meal, you don't have to take the side and drink, but must pay for them. I like to order a bowl of chili with a grilled cheese sandwich, can't here! I am not asking for something they don't have. Make it a combo, something! My biggest problem is the poor food handling at the salad bar. Some of the staff doesn't always follow proper food handling procedures. The NC health department requires and the Serv-Safe course teaches the older food must be placed on top of the newer food. Looks like lack of ongoing training somewhere? This means when somethings runs low, they are supposed to replace the older container with a fresh container and put the older food on top. This rotates the food so nothing sets on the bottom and gets old from not being turned over. Flip the containers, Do NOT top off food! Often see a couple of hard boiled eggs, pepper rings type of things topped off when just a little low. I have notified the managers and corporate office of the problem. It has improved some, but still requires more work. I will not eat any salad here until it is right all of the time. When I see poor food handling practices happens in front of you each time I sit near the salad bar, it makes you wonder what you don't see behind the counter. read more

My 5 star rating is based more on the service than the food. Its a chain and this particular Jason's is no better or worse than other ones, but personally I like Jason's a lot. They use quality ingredients and have tasty sandwiches, soups, salads, and wraps. Its relatively healthy for dining out (depending on what you choose of course). The Manager's special half sandwich/side salad is a great option if you want a salad. Their salad bar is somewhat small, but really good in my opinion and you can get a pretty big side salad of your own making to go with your half sandwich (or wrap). So for the service, the reason I was so happy was that we placed an order and sat down. After 2-3 min (they had started the order) my wife decided she wanted a half sandwich/side salad like me. They had no problem changing it and even refused to take my money for the difference in price. The manager was courteous and helpful. I've always had good Jason's experiences and this was no exception. read more

I love this place...fresh sandwiches and healthy options and a vegetarian dream. I had a the caprese sandwich its was fresh and amazing. The atmosphere and costumer service made my lunch date with my friends that much better. read more

My takeout order has been incorrect so many times from this location I won't be returning. I kept trying to give them another chance because I know places are struggling during the pandemic but continually having my sandwiches being made wrong or them leaving out items finally pushed me over my limit. I also experienced one of the take out workers going back and forth from using the cash register to making sandwiches without washing her hands (during a pandemic!!!). The Brier Creek location is way better than this one. read more

Oh wow - this is a favorite to eat. From the organic salad bar, to the tasty grilled sandwiches, everything here is top-notch and first rate. The $8 all you can eat salad bar is SO WORTH IT. We get it practically every time we come. This is definitely one of our favorite places. read more

I like this Jason's Deli better. The layout seems more natural, it's new and clean, and the free ice cream is creamy. We've ordered several times from them for lunch at work and it's been done with quick, delicious, and friendly results. You can even order online, which helps me not to freak out. They even forgot a dipping sauce one time, and they DELIVERED the sauce to us, and threw in some free cookies. Holla. read more

The best place to get American fare in the Cary area for lunch. Always fresh, always delicious - even though it's a chain. It's well run and a sure bet every time I've ever gone, even in other states. Great selection of sandwiches, soups and salad bar. They're also a good place to go to buy a cake or pie. I just wish it was around the corner from me! read more

It's an expensive upscaled subway... Don't get me wrong the sandwich is good... though it is hard to screw up a toasted rye pastrami sandwich... with bagged chips that they take out of a bag and put on your plate.. The salad bar is a nice touch and the free ice-cream is a nice little add-on... Is there anything special to tell me that this is a spectacular deli... no.. I have been to deli's in NYC/SF that deserve 5-stars, this one is good and I would go back.. But comparing to other deli's that cut/smoke the meat in house... make their own chips, etc... this doesn't even compare... read more

We really like Jason's deli but not this one. Food is good but the place is really dirty. Staff just stand around in all kinds of filth. I don't get it. The manager just walks by like it's great. While we were eating near the counter one of the ladino in the food prep area sneezed 4 times. Needless to say we won't be back to this location. The one in Brier Creek is much better. I hope they fix this one I decided to go back to this location with my son this past Sunday. I thought I should give them another chance since the manager had responded to my review and we enjoy Jason's in general. Filthy means dirty to clarify. The restaurant was better this time but still not clean. Please read the other reviews and judge for yourself. I will keep enjoying the other Jason's Deli locations, just not this one. read more

I've never actually eaten inside this Jason's Deli, but I can definitely comment on their take-out and delivery as my office frequently orders from here. First of all, the food at Jason's Deli is a great alternative to the fast food junk you get elsewhere. It's good ingredients at a quick speed. There aren't many vegetarian options, but the Zucchini panini is awesome. Their giant potatoes are truly gigantic, they are a meal all by themselves. Wraps and sandwiches are always a great choice and I haven't found one that I wouldn't order again. Their online ordering system is easy to use and they have areas where you can put customization. It takes at least 45 minutes for them to get the food to you, which seems to be the average time for most places. My only complaint about delivery is that there's a $25 minimum AND a $7 delivery fee (which, upon asking the delivery guy, does not go to their deliverymen) and of course, a delivery tip. It can all add up pretty quick. Hitting the $25 minimum is also hard if you only have a couple people ordering. My office has to actively find people who would like to order and we usually need at least 4 people interested. In a time where places like Jimmy John's has no minimum and no delivery fee, those requirements are a bit high. Take-out requires none of those points though and they have a separate door for take-out. It's convenient and has seats available as well, so you don't feel like you're in the way of people who are planning to eat in the restaurant. TL;DR: One of the better, quick-in-and-out, chain restarants. Good food at decent prices. Hard to order delivery from due to high delivery fees and minimums though. read more

Salad bar is bomb but sandwiches are disappointing for 10$. Pimento cheese looks and tastes like play dough. Not enough food for the price. Defiantly not panera quality. :/ read more

Very solid deli. I like that the owner empowers his employees and gives them the opportunity to better themselves. Everyone was very friendly and helpful. Don't go to a big chain sandwich shop --- come here. the food is better as is the service. I had the Beefmaster light, which is their version of the classic French Dip. The au jus was delicious and the toasted bun held up to the au jus very well. The only thing I didn't like was the potato chips. I ordered baked chips assuming (you know what happens when you assume...) they would be home made, but they are not. They are the Lays baked potato chips, which is like eating potato paper. Urgh. My husband had a half pastrami and salad. He said both were good. The salad bar was more extensive than I would have expected from a sandwich shop, They provide free muffins, garlic bread, crackers and ice cream. The muffins are bite sized. The garlic bread was bite sized as well and overly saturated with butter. The ice cream is the soft serve vanilla/chocolate reminiscent of Dairy Queen. This is the kind of place where you order and pay at the counter, and then someone delivers your meal. I'm never sure whether or not to tip at these kind of restaurants, since it's not really table service. Bathrooms were clean, as was the overall restaurant. I would definitely eat there again if I am in the Raleigh NC area again. read more

Another restaurant that wants your money but not committed to serving customers. Today they served me a Reuben that should not have been served to a human being. Tough and chewy like a dog treat. Problem is not the server or local manager. It the lack of corporate care for serving customers. Eat at a locally owned restaurant that cares about the community. Thanks to manager for calling back to apologize for his indifferent attitude. However, offering the same dish again is not the answer. Please use a bit more creativity to get an unhappy customer back through the door. Customer since 1995 read more

30 minutes to have food delivered to table with less than 20 diners in the restaurant. There looked to be 10-12 staff. Avoided a 1 star as the food was above average and the staff while slow were pleasant. read more

Was running errands across town when hunger hit. Asked the clerk at Cost Plus Warehouse where she liked to eat and she recommended Jason's Deli. She said it was much better than Panera. After eating here, yes I agree. I would go back. First of all, the menu is weird. They have some things listed above the counter but I think there may be more options? I ordered a seafood gumbo soup and a child's grilled cheese for my daughter. It was $10. Not bad. The prices seem fair. The food was good. Next time I want the salad bar. Also, the homemade cookies looked great. A few things to note, the water dispenser was sticky. The seat upholstery was ripped. Overall, the good points outweigh any negatives. read more

Jason's Deli consistently delivers quality wherever I go, which is nice. Ordered the turkey wrap plate with fruit and dipping sauce. Swiped some of the complimentary cheddar pumpkin-seed flatbread crackers from the salad bar which were tasty. I skipped the free ice cream of course. Everything was delicious, and service fast. Keep up the good work, JD. read more

My husband and I went to Jason's Deli for the first time today. I must say that first and foremost, the food was delicious and plenty of it! The bad: Menu on the wall had barely anything on it. We found out after ordering (by accident) that the full menus (with many more excellent looking choices) were laying on the counter. The young lady who took our order could have told us that when we told her we were first timers. Server gave us a number to place on our table so they could find us to deliver our food. Would have been better if she had pointed out that there are stands for the numbers on the tables. Again... first timers. Food on the floor in several places. Nice lady keeping the tables clean... could have run a broom through now and then... but it was pretty busy... so I will cut them some slack on this one. The good: All employees we encountered were very nice. Love that calorie counts were included on everything and no artificial preservatives etc. We each had a half Rachel with a cup of soup. Sandwiches were excellent and soup was pretty tasty too. Salad bar looked good but we did not partake today. Price was about $23 for a lunch for two. Working out to about $11.50 each for some pretty good food. I cannot complain. Free ice cream!! We will be back to explore other items on that menu!! read more

Five stars all the way for what it is. This place offers VALUE beyond belief.... for 10 bucks you can have a delicious meal. I wish they would open more locations soon. read more

Ran in with the 2 year old to get some food to go. Big bonus points for having a dedicated area and counter for take out orders. But they forgot my daughter's chocolate milk, so when I got home, we had a meltdown after I talked up the milk. Why is it as consumers we are trained to double-check out orders every time we do carry-out, but then fail to do so? I like the food here - they have a muffaleta which you can get in a 1/4 size which is nice. I also like their vegetarian wrap. read more

I've eaten at Jason's in Austin, TX, and Tampa, FL, always with solid results. I can't seem to venture too far from the soups because they're always so good. This visit I tried the vegetarian vegetable soup for the first time and was quite pleased. There was a great balance of flavors, with all the veggies and spices melding together well. Can't wait to get back to another Jason's and wrap up my soup taste tests, along with the rest of their menu, too. Atmosphere: 4 Service: 3 Food: 4 Value: 4 read more

I used to go here a lot in college which always triggers good memories :) salad bar is great and menu is also good and pretty vegetarian friendly. read more

My favorite Jason's Deli by far. Everyone is so nice and the location is just right for us.

My family and I ate lunch at Jason's Deli at Crossroads in Cary January 4, 2018. - The tables were dirty - ALL of the silverware was dirty. The silverware that was brought out with our meal was dirty, all the spoons at the drink station had a crusty film on them and when my husband went up to the counter to request two clean spoons he was presented with more dirty silverware. He eventually gave up and asked for plastic spoons. -the first grilled cheese sandwich that was brought out to me was burnt. The second sandwich had no cheese, which was odd because I requested a grilled CHEESE sandwich. - the chilli was like warm We will not be going back read more