I really don't prefer eating here anymore and I don't think I will. I'll prefer that McDonalds down the street. Thats how bad this was. The place has gone down in service since opening; heres what I experienced on two different occasions.
The first experience was calling an order from home, my father and I ordered subs. I had a meatball sub, he ordered something else; at any rate, I never ate their subs before, and needless to say, I expected meatballs.
Forty minutes passed and we picked up our food, I was eager to bite in until I looked at it. It looked like a frozen pork patty cut into squares and shoved into a piece of bread. It wasn't even a meatball. It was disgusting, browny/gray colored, you want to eat this? Its texture was that of of rubber. I thought maybe that was just MY sub, my father, who ordered a completely different sandwich ALSO complained of having this rubbery meat substance on his sub. Was that really worth about $20 for frozen patties?
----------------------
Another experience, much worse I'm afraid, was much more frustrating and not worth the time. I called an order up with my cousin about five months later to ask about getting a pizza, and some breadsticks. Simple. Just a pepporoni pizza, and breadsticks. Nothing added, just one.
WELL.
Thirty minutes passed and we went to the shop. Whats this? No order has been placed under that name. Huh, suspicious. We felt understanding, though irritated, and ordered again, paying up front. We left and came back ANOTHER half hour later to find out that they've forgotten us again, and said "Well you can have this."
They gave us the wrong pizza, and the breadsticks were a lump of cheese smashed together. Lactose intolerant, I did not order cheese on my breadsticks, that is why I ordered breadsticks, not cheese sticks.
It was disgusting.
The pizza was also strangely shaped and was not worth a tip. Waiting an extra hour for you was dissapointing, and you should really think about firing that staff down there, they all looked thirteen and unaware of what they were doing --except for the person who took our order, who clearly messed it up anyway, so apparently age doesnt matter in the long run.
It seems like a family run business of confused people. read more