1. Jasper's Auto Service

    1. Jasper's Auto Service

    0

    Artesia, CA

    Jasper's Auto Service

    4.5 (53 reviews)
    Closed 7:30 am - 5:00 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Jasper's Auto Service

    Auto defroster tab repair

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    Over charges for a ac compressor repair. I was quoted at 2k-2.3k for the repair. Called else where and was quoted for 600-1.3k. Do not recommend especially for those in the cool air rebate program. You're right the price should not be the key reason as to why you got a one star review. Allow me to elaborate my experience. First time calling you were giving attitude towards me for getting another phone call. I had to go ahead and be quick about the info. The day of the appointment you were questioning my name and asking if I am who I am. You spelled my name wrong and made a big fuss for no reason. After that was over I left the car with you and you told me I would get a phone call from you after the diagnostic. Time passed and I got the phone call, you told me what I was wrong and I wanted to see for myself what was wrong by asking again what the issue was. Again the attitude came in and you huff and puff about it. Why am I the customer getting attitude from someone who is supposed to answer the customers question. That is already making me feel uneasy of doing the repair. Back to the call you told me it's a total of 2-2.5k overall and I would only pay 800. I was surprised by the cost and went ahead and investigated. Called different shops and I was told about the price range I mentioned. I walked back to you and you gave attitude towards me for giving you the same energy you did to me. You then said, I don't know why you're giving me attitude it's just who I am." Sorry but that attitude won't get you much trust and the same energy you want. Would like to mention you're dissing on other mechanics repairs for no reason. There's a a reason why people don't go with the first option all the time. Would like to mention as well the mechanic who repaired it gave me a free two year warranty and 24k miles which ever comes first. All in all, one star for you bud Last time I'm going to comment this. Since you're not understanding my one star review. A bad experience before the repair even starts is more than enough reason to take business elsewhere. There was no price haggling or price bullying on the phone. The narrative of it is untrue. I never once quoted a ChatGPT response. I called other mechanics to compare your price point. Many mechanics argue that it was too much and is charging too much. I also appreciate that you're starting to admit the attitude you had towards me was inappropriate. Here's what I will say, elsewhere I only paid 170 after the program assistance and the repair was done with quality parts.

    this is the connector to the radiator fan that they found was burnt up!!! got me the best price possible on the fix .

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    13 years ago

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    12 years ago

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    16 years ago

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    10 years ago

    A++ service. Recommended auto service. Fast and reliable. Professional and friendly!!!!

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    9 years ago

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    Pete F.

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    10 years ago

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    11 years ago

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    Pete F.

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    13 years ago

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    9 years ago

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    16 years ago

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    Page 2 of 2

    Ask the Community - Jasper's Auto Service

    Review Highlights - Jasper's Auto Service

    Lastly, the Ford dealership in Cerritos auto Square was going to charge me 3 times the amount that Daniel charged me.

    Mentioned in 8 reviews

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    I was referred here thru my mechanic down the street. I had a gut feeling something was wrong with…read moremy Ford F-150 she's old but still has life left in her. I dropped my truck off with Bill. I asked him to check my transmission. He said sure I just needed to drop it off in the morning. He called later that afternoon. He mentioned she (my truck) was ok. I then mentioned my problem was I had to warm up my truck for 15 minutes and then she would be good to drive. Having to do this every time I had to go to work or after work I'd sit there for a while was becoming annoying. Bill kept the truck for over night to see how she would run in morning. . Bill drove her and he expierenced the same thing I did. Sure enough it was the transmission. I took her home and drove it about a week so I could notify work. It was going to cost me 4,800.00 for a rebuilt 3 year warranty. Bill called and said there was another piece that needed repairing so I paid a little over $5.000. All in all I liked the fact Bill had my truck ready in 4 days was fantastic he originally quoted me 5 days. I had the best quality care for my vehicle. Bill was very professional.

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    5 stars Francis at Full Service Auto & Transmission Repairs…read morein La Mirada did a lot of work on my 2007 GMC Yukon XL and he nailed it. He replaced the radiator and water pump, repositioned the external transmission cooler, and replaced the tail housing gasket on the transmission. My truck has never run cooler transmission temps than it does now. Francis is very knowledgeable and actually understands how these older trucks heat up when you're towing or sitting in traffic. He explained what he was doing and why instead of just slapping parts on. If you need cooling or transmission work done right, take it to Francis.

    On April 3, 2026, I dropped my car off at Full Service Auto & Transmission Repairs for what should…read morehave been a simple repair -- replacing the skid plate. I found Francis through an online search because of the many positive reviews, and during our first interaction he was friendly, professional, and seemed very knowledgeable. He ordered the part directly from Acura and quoted me a fair price. My car was ready the following day, but when I arrived to pick it up, Francis informed me that my vehicle had been involved in an accident while in his care. He explained that another driver had been speeding through the parking lot and crashed into him. He gave me the other driver's information, and I contacted him immediately. The other driver gave a very different version of events. He stated that he was backing out of a parking space and did not see Francis. He also told me that Francis provided his driver's license information but refused to share insurance information. Now, more than a month later, I still have a damaged vehicle and have not received insurance information from Francis despite multiple phone calls, text messages, and outreach from Mercury Insurance. I trusted this shop to take care of my car, not return it to me in worse condition and leave me responsible for a $500 deductible. What has been most disappointing is the lack of accountability and urgency. Francis acted as though this situation was not a major concern and repeatedly assured me that the other driver would "take care of it," which has not happened. According to the other driver, Francis even asked him to change the story about what happened. I chose this business because of its strong reviews and the image Francis presents, but my experience has been extremely stressful and disappointing. I believe customers deserve honesty, transparency, and responsibility when their vehicle is in someone else's care.

    Lakewood 76 Auto Repair - Same as 76 with Orlando's Union Oil name?

    Lakewood 76 Auto Repair

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    I am very disappointed in the service I received from this shop. I paid Lakewood 76 Auto Repair $89…read morefor an oil change on August 18, 2025, but based on what happened afterward, it appears the oil change may not have been done at all. On November 5, 2025, my car suddenly displayed a P1009 engine code, so I took it to a different shop for diagnosis. The technician there was immediately surprised when he checked my oil. He told me the oil was extremely black, dirty, and low, and said it did not look like it had been changed recently, if at all. The dirty oil caused damage to my VVT solenoid, which now had to be replaced. I was charged $525 to correct the issue that occurred as a result of what appears to be a lack of proper oil service at Lakewood 76. I have photos of my oil dipstick showing how dark the oil was, as well as the invoice from the repair shop documenting the condition of my oil and the damage it caused. There were no oil leaks, and I drive my car regularly with proper maintenance intervals, so there is no reason my oil should have been that dirty after less than 3 months with normal driving use. I trusted this shop to do a basic oil change, and that trust was broken. Because of this experience and the unnecessary expense it caused me, I will not be returning and cannot recommend this shop to others.

    Literally the best prices I've ever had. Honest mechanics!…read moreI've never experienced any of them trying to upsell further work either. I only trust these guys and will refer anyone I know to them, so if you're reading this review trying to decide on whether or not to go here or not... go.

    Jasper's Auto Service - autorepair - Updated September 2026

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