True North came thru for us when our current A/C company ghosted us…read more Tristen answered our call Memorial Day evening - a real person, not AI! - and got us an appointment the next day. From Tristin, to our technician Jacob, the whole experience was wonderful. The professionalism, knowledge and personality of both made this a great experience for us. They will be our A/C company going forward. Highly recommend!

They replied quickly through Yelp and were able to schedule me for the next day. The technician…read morearrived early, was friendly and was able to fix the issue on the same visit. It was quick and I felt like it was affordable for the repair we needed.

Needed a new A/C unit installed because dog had been urinating on the previous outdoor system…read more Spoke with Jason who was able to get me a reasonable quote for a new unit installed. They were very patient and listened to my concerns as I had just been ripped off by a different competing place who had been out three times including charging us for coolant when it was spot on obvious there was corrosion and a leak (I do not recommend Simply The Best). Jason provided the quote and the install was done within a few days which is excellent response time considering I was in a jam and summer is here. Installers were very professional and even had the job done under the quoted time frame and did preventative maintenance on the other existing unit. Recommended. Straight forward, friendly and professional and don't play games with you like some of the other guys. We need integrity living in Arizona with the heat and I can say based on my experience, Northern Air provides exactly that! Thanks again and will use in the future for all cooling and heating needs!

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

REEVALUATION PENDING…read more The technician from AirTime was professional and courteous at all times. The work performed meet all my expectations. An add on service I requested upon his arrival was also done at a fair price and with quality workmanship. Although I was given some bad news about my AC unit it wasn't unexpected and at absolutely no time did I feel like I was being taken advantage of. My experience strongly suggests that AirTime's high customer service reviews are well deserved. If you need an HVAC service I would highly recommend AirTime.

Anthony arrived early for our plumbing appointment. I was very pleased with his knowledge and…read moreprofessional manner concerning our water line leak. Anthony was very patient in explaining our options that we had to correct our plumbing problem. Thanks again for such great service. (Jim in Sun City West) Follow-up: Anthony, along with Yael, and Colen arrived early Friday morning to install our new main water line to our house. From start to finish, they trenched, installed, and tested the new main line in just about six and a half hours. Their work as a team is truly outstanding. When finished they left our landscape neater that it was before they started. The Hansen Family has a winning team with this crew of professionals. Thanks again! Jim (Sun City West)

The tech was a smart guy who knew what he was doing but a bit pricey. The did a good job increasing…read moreintake.

I recently had Plumber Ray Padilla out to install a hot water heater and two faucets. He did an…read moreexcellent job and was very professional. ~S.Bird

Never ever use this crooked company! I initially decided in Dukes of Air in May 2016 after our…read morecondo air unit bit the dust during a hot memorial weekend and the only online venue back then that was avail was Yelp- no Nextdoor, no Reddit... even though this company was bought out- I'm sure several of the original techs still are there doing the same crappy work-- see photos! I had them come out YEAR after YEAR and each time the tech would complain about what the last did. Aside from making a disgusting mess with all of the black tar over my closet room, the front and back concrete patio- they did a Jerry Rig Each and every time! And they stripped the screws and bolts badly. This hvac co. came out for biannual maintenance check -- which obviously doesn't include removal and cleaning of blower wheel and housing, nor does it include cleaning out the water outflow drainage tube that collects foliage debris; which then cause water backup prompting another service call. Btw. I promptly dumped the monthly service fee to get two "system checks" a year because it seems like once they find something- it's due to the last years of other techs doing absolutely nothing! They're all young and lazy looking to make a quick buck and likely forced by the corporate man to sell sell service repair upsell!! I'm not looking over their shoulder step by step and asking what are you doing, what does this mean? But I will for sure moving forward!! I keep my air at 77 and not lower, so there's not a huge stress. They noted a slow leak last February and suggested a leak test. I didn't do it at the time since he said it was slow. Two guys come out, in their separate top of the line Mercedes vehicles, and tell me I need my coil replaced; which is covered under warranty and scared me into schedule replacement for refrigeration leak and coil replacement along with the blower wheel cleaned, because, as the tech said look at what your breathing in (photo). No I am not - that's why there's a filter used inside, but still-well my bi yearly maintenance should include that cleaning!! And why wasn't this brought to my attention in the previous years??!Lazy arses. Since the coil is covered under warranty I was quoted 4 hours labor, coils replacement and fan cleaned and refrigerant at $$$2400!! The next company I used --Larson, a certified Trane dealer- said No leak!! Don't use them either, a grand less as they said no coil leak! But $1550 for refrigerant you can get on FB for free mixed with the new stuff at $15 a lbs and you mark up it up! I'm telling you these dumb techs don't know squat. Then how the heck did refrigerant leak in an enclosed system?? Hey Dukes if Air-/IF the coil is covered under warranty then why am I being charged for it?? This is with my gold member discount since they have serviced my unit exclusively since day one. If it is a slow leak why would the coil need to be replaced? The guy last Feb said it could wait until next year, but the guys today said that it could cause my compressor to blow! Yet my neighbors have their original unit from 30 yrs ago still working?? And-- it was very obvious that they both had to return to the vehicle to come up with a price each time. It was obvious one lead sales guy was teaching a newer guy how to reel the money in for repairs to be done as a quick fix for a couple grand-NOT getting to the root cause. 1) Bad recommendation to use Trane 2) Crap duct work done from day one 3) Crooked, Dumb or Lazy techs thereafter Lastly, the 5 stars are from friends and family members of the hvac techs and owners- it's ALL BS!! And use ai to do your homework and get at least 7 quotes! Find an individual or small business and let these big companies rip off Richie poos!

Nothing is scarier than having your AC go out in the middle of summer. Unfortunately, this happened…read moreto us twice this past year. Fortunately, we had a recommendation for AC Doctors. Both times we called for our outage, the technician arrived within a few hours of our initial call. The scheduling was easy, and the folks we spoke with were friendly and accommodating. The technician was thorough and took the time to explain what was happening with our unit. They gave us several options and were upfront with the pricing. After the second go-around, we ended up joining their membership, which is very reasonably priced. Big thank you to AC Doctors for their quick response times and friendly service. We're happy to recommend them any day.

I paid $6255.00 for a daiken minI split. It didn't work properly blowing out warm air. So they came…read moreout and replaced the lemon unit a few days later and it blows hot air. The expect payment again. I had a reputable ac company come out and they notified me that AC Doctors has total incompetent mini split installers bevauythey accidentally forgot to place the high and low service caps on at the end of the new install and the freon leaked out. FML

Hey! Chris C was great! He was able to trouble shoot my…read morebreaker problem, taught me a few things during the process (because I am a DYIer and I messed it up) And got me rolling. Super friendly, patient, and knowledgeable. I recommend their services! Thank you Johnson Power and Air!

Quick response! The wife and I both spoke to people and we were able to get a cancellation spot…read morewithin a couple hours. Chris was prompt, friendly and very helpful. The outlet was fixed and ready within 10 minutes. He also explained what caused the issue and how we can avoid burning up another outlet. Price was reasonable and definitely worth it so I didn't burn our house down trying to figure it out.

I've been using Larson for years and have always been happy with the service…read more Today, I woke up, and my AC unit was off. Tried breakers, etc. Called and they had a guy out to my place within 45 minutes on a Sunday. Now that is fast! Travis did an excellent job. Turns out a wire had fried. Got me back up and running. It was already up to 82 degrees (see photo), so it was not comfortable. It's now blowing cold air again. Thankfully, I won't have to go to the hotel tonight. Keep up the great work guys!

Travis and his associate from Larson Air Conditioning did an excellent job for us. They replaced…read moreour AC compressor, added sensors, signed us up for service, and took the time to walk us through everything clearly. They were both very nice, had great attitudes, and made the whole experience smooth and easy. We really appreciated their professionalism and would highly recommend working with them again.

K&K was quick to reply and had the most reasonable price. Our units are on their last leg and the…read moretechnician was able to service them and bring to our attention that the thermostat was causing an issue. By the time our technician (Jelani) was done he had our unit blowing cold air. We look forward to using them in the future for servicing.

If you have AC needs, a home warranty, or both, skip K&K…read more I had a very disappointing and unprofessional experience with K&K during a home warranty AC service call. The system was diagnosed as having low refrigerant and likely a significant leak, with poor cooling performance and a very low temperature differential. The report recommended full system replacement. While those findings can indicate a serious issue, the recommendation to replace the entire system was made without documenting the actual leak location, performing a leak isolation test, or clearly identifying which component had failed. When I called the office for clarification, I spoke with Danny, who became defensive when I asked questions about the diagnosis and why repair options were not being considered. During that conversation, he told me to "stop acting so crazy" simply for asking for clarification on the findings, which was unprofessional and inappropriate. Danny was also confused regarding the home warranty process (see attached invoice from K&K) including statements that I would need to pay K&K directly, which contradicts the home warranty company. For context, I obtained a second opinion from another licensed HVAC company, which recommended a more measured approach including leak testing, refrigerant recharge, and evaluation of individual components before considering full system replacement. At a minimum, I would expect clear documentation of diagnostic steps, confirmation of failure points, and professional communication when recommending a major system replacement. Based on this experience, I would strongly advise other homeowners with home warranty coverage to get a second opinion before approving full HVAC system replacement recommendations from this company. Stay tuned for K&K's response to this review and find out how they decide to deflect!

Hunter is a caring, professional, and honest HVAC professional in a field that experience has…read moretaught me I should not expect much honesty anymore.

My AC was making noise and I had them come out and check it. They said the protective box just was…read moresecure and had come loose. They charged me $80 just for the coming out service fee. They didn't try to sell me anything or make up a problem. I would hire them again.