This is our 3rd visit. My parents live close and love this restaurant. We came for my dad's birthday, his choice and this was the worst encounter ever. Made a reservation for a window view, we got a booth off to the side no window!! Our waiter CARLOS, seemed like he hated his job, no personality. Fajitas come with no tortillas, had to wait about 8-10 mins and the meat got cold once they arrived. Manager was called over, did listen to our issues and as an apology he brought my dad a Tres Leches and a gift card. Sweet. read more

Javi's - Tres Leches - Mexican Near Me - Tyler, Texas

I'm writing this review as a cautionary tale to other "would-be diners"... There roughly 1100 other restaurants in Tyler for us all to go to. I'm not writing this review so management can offer an apology, learn from their mistakes or improve thier service. In my humble opinion... They should just take the Javi's sign down and open a Taco Bell in it's place. Why, it would be very bougie. The finest Taco Bell in the world. Folks would come from miles around to eat there. Just hang on to the liquor license though, alcohol sales seems to be the primary goal. Tonight, Friday night, apparently a holiday... Cinco de Mayo (which literally translates to the 5th of May, which comes just after Quatro (the 4th) de Mayo and just before Seis (the 6th) de Mayo... Aside from that this isn't even a holiday in Mexico... It's merely a marketing stunt to sell beer and alcohol in the U.S., during a time of the year when beer sales are traditionally low (After the Super Bowl and before the 4th of July). Anyway, my friends and I go out to dinner once a month-ish and unfortunately this place was chosen... on this night. We arrived at 18:00 and sat in and around the place, lobby, etc. until we were seated at 20:00. Okay, so being Gringo de Mayo and all, it was busy. I get it. I've always heard the place was great and was looking forward to the food. At 2100 our food finally arrived to the table. My Chile Relleno with no beans and rice was served at room temperature and the overhead lighting revealed greasy fingerprints all over the perimeter of the plate. After one cold taste I handed the plate back to a different server who was assisting our waiter, and politely reported the food was cold. 5 minutes later an entirely different server returned with a similar if not the exact same plate (with even more greasy fingerprints.) I asked about the rice and beans. Turned out, they had been put in the wrong place at the table when they first delivered the food. Not a problem, my coworker handed me that plate and I found though it had been sitting there for 5 minutes... It was still hotter than the replacement plate they'd just brought me. The replacement food was lukewarm at best this time and the beans were severely over salted... inedible. (No that's not just my tastes, I know what they're supposed to taste like.) I ate all I could stand... See photograph of the plate I handed back to the original waiter, when he arrived 10 minutes later. He took the plate and said he would remove it from the check and just walked off. Now in MOST restaurants when food is recalled only once, a manager steps in to salvage the customer. The crowd had died down to probably an average Friday night 9:30 pm crowd... AND I was there another 10 minutes before leaving my party (to go find some edible food and take my medicine) and nobody bothered to make any effort to remedy the situation at all. Even though it shouldn't be, a plate served cold may happen in the business from time to time (as it did to myself and others at the table...) However there is no excuse on Gods green Earth to serve food cold... TWICE and then just walk away. I will never return to that restaurant under any circumstances. It's not about just not getting to eat... It's the over three hours of my life they wasted fouling around like a team of monkey's chasing a greasy football (or plate in this case.) There is no excuse... I look forward to seeing this restaurant fail. Update: May 6th 2023 I woke up ill... Stomach cramps and more that I won't go into. This has gone beyond three+ hours wasted and poor customer service on a Friday night to a ruined Saturday. TO BE CONTINUED! read more

Javi's - Second failed attempt to deliver hot food! - Mexican Near Me - Tyler, Texas

First time visiting Javi's. Really enjoyed the atmosphere - beautiful surroundings both inside and outside where there is little pond that adds to the beauty of the location. 5 stars on service - our server Scarlett was so friendly and helped us decide what to order since it was our first visit. She was on top of everything and made the experience that much more enjoyable. The food was good as well with a good assortment of appetizer and entree options. We started with the Queso blanco and it was awesome! Also, I highly recommend the mini brisket tacos (in the appetizer section but enough for a main entree, which is what I did). Absolutely delicious and just enough so I didn't leave miserable. The burrito plate my husband ordered wasn't near as good - not much flavor, and the beans and rice weren't terrible but not great either. We will definitely be back to try more of their menu items though! Overall a great experience with amazing service, great food and beautiful atmosphere. read more

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I have no idea how to rate Javi's, actually. We went twice over a weekend when we were in town with a sick relative. The first visit was amazing, dining on the patio with really terrific service and food quality. The second visit was terrible, crowded inside and surrounded by crazy loud tables with crazy loud music pumping through the speakers. Food was iffy during the second visit as well - seasonings were inconsistent making the food rather bland. I think it depends on the day when you go here. Most definitely get on the patio if you can for a far better dining experience, unless you are crazy loud then please stay inside. (Or better yet, stay home until you learn manners.) read more

Javi's - Cheese Enchilada - Mexican Near Me - Tyler, Texas

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Food is always good and also the margaritas! They've been very accommodating for large groups as well as small. While they don't take reservations, you can get on the waitlist at Yelp.com - Javi's read more

Service was as usual the best. Never slacks on customer service. Food tonight was disappointing. Ordered fajitas expecting the usual excellence. Tortilla was cold and stale . Then the reorder was equally disappointing. Fajita was cooked medium rare and hot plate was not hot. Hopefully they will do better next time. read more

I used to really enjoy this restaurant Today I went there and sat at my table for 15 minutes with no acknowledgment from the servers So I left read more

Katelyn is the reason I will be back. Very attentive and had such a great attitude. Javis is lucky to have such a great representation of what customer service should look like. With lots of thanks Jamie- 1 happy customer read more

Dined Sunday night and had a very pleasant experience. Jessica was our server and she was very attentive to needs and made sure everything was perfect. Jesica went above and beyond to have good service. read more

I love coming to Javi's because Fallon and Kayla are such superstars. They are kind, attentive and experts at what they do. They are the reason I continue to come to Javi's. Love them! read more

This is my second visit to Javi's. The first visit was a dresser date night with my hubby and this visit was a bit more casual for a ladies dinner out. I love the atmosphere offers both settings. The menu is a more modern Mexican food, but full of flavor and definitely satisfies the palette. We were so caught up in discussion that I forgot to take a picture of my meal. Along with the complementary chips and variety of salsa, we had the Blanco Queso, for our appetizer. Very delicious. For my entrée, I had the tomatillo chicken enchilada, very good! My first visit, we had a very fun and out going waitress. This visit, our waiter was a little bit less out going. However, we were a little indecisive with what we wanted to drink . He was a nice enough person. The floor managers are always very nice and personable. read more

Javi's - Sangria wine and a swirl sangria - Mexican Near Me - Tyler, Texas

I really enjoyed visiting Javi's today! We went just before noon on a Sunday and were seated immediately. There are options for indoor and outdoor seating that are both very charming and comfortable. I split the ribeye fajitas sunset style and I would order it again in a heartbeat! read more

Birthday dinner waited an hour and a half for our food, then the food was cold. The manager never came to our table to ask us how we were doing, knowing that we had waited on our food for over an hour. Service was ok and it was not a full house, so no reason for cold food. read more

We are so disappointed in our favorite restaurant. Our 5yr old opened his taco to eat the meat and there was a big piece of plastic in his meat. We showed our server who then showed a manager. The manager did not bother to come out but had our server offer a free dessert. We were not looking for anything for free, just an apology but were told that the piece of plastic could not have come from their kitchen and were blown off. It was not until I went and asked to speak with a manager that a manager came to talk to us. She apologize and gave us "these two $10 gift cards we had laying around". We gave them back, paid for our food and left. We are incredibly disappointed in the way this was handled. Please do better, Javi's. I love your food and spicy margaritas but this really made me upset. read more

Very impressed!! We got the "Compromise" margaritas and they were stout enough to feel it but tasted amazing. Hubby and I split the TexMex platter and it was plenty of food and tasted great. The churros are by far my favorite I've ever had anywhere else! Our date night was perfect and Katelyn, our server was very attentive and had a wonderful personality. Will definitely be coming back and asking for her. read more

Horrible. HORRIBLE! We have always loved Javis. Sure, some meals are better than others. But I have always defended it when people trash it on fb. Ooof, not after last night. It was a bday dinner, Javis was the restaurant of choice. We had a reservation for 6:30. That was fine. Waitress was very sweet. However. We waited a loooong time for drinks. We ordered queso and waited a loooooong time for that. Every batch of chips was either under cooked - floppy and greasy- or burned. Waited flipping foreverrrrrrr for our food. THEN when the food finally came out we got two meals out of 6. The rest of us waited an additional 10-15 minutes. THEN my daughter's was totally wrong. Had to go back. She waited an addl 10-15 mins. The rest of us were finished when she finally got her food. My son didn't get his side until we were ready to go. My crispy chicken enchiladas were SO crispy I could not cut them with a knife and the black chicken coming out the ends was beyond unappetizing. WHAT IS GOING ON IN THE KITCHEN????? Hire some more staff!! Everyone seemed very stressed, and it seemed the right hand had zero idea what the left hand was doing. This was a TUESDAY night. Waitress was super apologetic and sweet. But wow, I'm not going back. read more

Visiting from Houston. We enjoyed the great food and the portions were great. Our waitress was Jackie and she did an outstanding job. We got there about 3pm on Tuesday and bar staff made an outstanding Blood Orange Margarita. We dinned in the bar area and it was very nice. read more

Hidden gem! Great food, service and view! We ordered the shrimp tacos, red fish, a cheese enchilada for my toddler and apple pie. read more

Javi's - Mexican Near Me - Tyler, Texas

The food and drinks are very good. We get the redfish and Javi's tacos. The service is great and the patio is perfect.

Went to visit my sister and brother-in-law and Mexican food is my favorite. They told us of a place in Tyler that they really liked so I wanted to check it out. The wait was about 20 minutes. Only due to short staff , which is at all places these days. It wasn't a big deal. They have outside seating or inside. I would have loved to sit outside the ambiance was really pretty. It was full, so we sat indoors. The service was very slow. I felt bad for the skeleton crew they had. The little employees they had were working there butts off. I had a combination plate. I always like to try a little of everything. I had a taco cheese enchilada and a tostada. It was a lot of food and very good. I did not finish it all. It's a lot of food. The hot sauce is not hot at all. I asked if they had anything hotter but they didn't. I got some fresh jalapeño and those weren't even hot. One thing I do like is really spicy food. I do like my hot sauce to be spicy, but I guess I can't have everything. I would go back the food is good plus I want to sit out side. You should check it out if you live in the area or visit Tyler, Just be patience with the workers they are working hard with a very short staff. read more

Awful place. Went on a quiet Sunday afternoon waited 15 minutes for a drink, cold tasteless food for myself and husband. I thought I would give this place a second chance. I will never come back very crappy service shame really a lovely property. read more

Wife and I ate here about a month ago and it was excellent! Not so today. We both had the crispy enchilada's and they were terrible. So hard they were difficult to cut wit a knife, and like chewing shoe leather! I told the waitress, who was very nice, that really needed an axe! Was really looking forward to eating there again, but very disappointed! Beautiful place , but food was just a disaster. Might pick up something at Taco Bell and carry in for the ambience! read more

Good food, good atmosphere, bar service is so/so. Would like to go back and check out the outdoor area.

Mrs' employer had their annual holiday event here Saturday night. Despite the large size of our group, the Service was great. In addition to the tasty jalapeño margaritas we enjoyed, the combination chicken/carne asada fajitas were 'the ticket'. Very fresh. We'll be recommending and coming back before too long. read more

This is a surprising fund. Beautiful decor and amazing food. The server was very good and kept us happy. The food was out extremely fast. Highly recommend coming for lunch read more

Love this place, the atmosphere is great, service is great and the food is always delicious! If you like margaritas they are the best margaritas in town! read more

Our first visit to javis was amazing, our waitress was Katelyn and she was extraordinary from getting our drink orders in a timely manner to making sure all of our food was to our liking once we received it. The food was delicious, not to mention the drinks. Will definitely recommend and go again. read more

It was great food and amazing service. Our waitress Katelyn was just as great. The atmosphere was just as spectacular.

Had a large group on a Saturday evening. We were seated fairly quickly and received awesome service. Food was all good. No complaints from any of the guest. Margaritas were awesome especially the spicy jalapeño. Will go back. read more

Great place with impeccable service! Went there with my family while on vacation. My dad had been here before and talked about how great the food was, ambience was great also read more

One of the most hip restaurants in Tyler! The chips and salsa they bring you have three options with a fire roasted amazing flavor in the darker one, and a more Texan traditional salsa with some salsa verde in it. The lighter color one has more of a spice to it. They were very attentive and we got our chips refilled before we had to flag anyone down. I always get the crispy chicken enchiladas and enjoy them so much. Whenever I get to pick where to get eat, Javi's is one of my number one choices. We have eaten there probably 6 times in the last year. I also find the prices are very reasonable for the phenomenal flavor. For my mom and I, it was only $27 for a very high class dining experience. read more

Javi's - Crispy chicken enchiladas - Mexican Near Me - Tyler, Texas

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I loved the ambiance of Javi's. I met a couple of girlfriends for dinner. I ordered a delicious margarita and shrimp tacos. The tacos were fresh and tasty. Our waitress was attentive. I would definitely return. There were so many different entrees that sounded delicious. read more

Nice looking restaurant that unfortunately isn't backed up by outstanding food or service. Better local options available

Such delicious, drool worthy food!!! You can't go wrong with anything you order here. And as always, amazing service (shoutout to Sammi!). The vibes in here are super cute. One thing to note, for those who have allergies or prefer no pork products (like myself), be sure to ask your server if a menu item is cooked with pork because it seems to be the case for many items. All in all, a staple for our going-outs in Tyler and always a pleasure coming here! read more

We were invited to join a group for a mid afternoon meal here on a Sunday. We were very disappointed. The table we were seated at had condensation dripping onto us from the overhead air conditioner vent. So we slid our tables over but it didn't help much as some of us were still getting dripped on. We just tried to make sure our drinks weren't under the dripping. . The chips were stale and one end of the table waited quite a while for salsa to arrive. After placing our order we waited for an unusually long time for it to come out. The tamale was severely under seasoned and the texture was terrible. Not sure what exactly happened to it but it was not good. The waitress was polite and that was the one good thing about it. Not sure if the kitchen staff is being sent home after the lunch rush and maybe this is why the slow service and subpar food but this will be our last visit. read more

Great place for modern Mexican food! Love their queso and chips. This place is always busy on the weekends. Plenty of parking and great staff! read more

Javi's - Mexican Near Me - Tyler, Texas

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Good: the food was good I had the spicy cesar pasta salad was good pretty big portion!! My husband had the fajitas and they were good the rice was great the veggies were OK for our taste the refried beans were sooo good!!! I had the compromise margarita and let me tell you it was great one was enough for me!! Lol... My husband's beer was super cold yay!!! Service was super good and friendly!!! The Ambiance was prety nice I loved it!! Definitely coming back!!! Prices were good way low than other places around there!!! Bad: N/A So-so: it gets packed!!!! But it's worth it! read more

Food was mediocre at best, not anything close to good Tex-mex. Waiter didn't write down our order and brought the wrong entree. Nice view

Went to Javis the other night, food was great and our waitress Katelyn was the absolute best!! Will definitely be going back!

Chips and salsa were great, queso and cheese enchiladas were even better! Service was top-notch.