I was hoping to find a good salon in the area and decided to try this one out. Not only do my face, neck, and ears hurt from how rough he handled me but my hair turned out horrible. I got color done and now I look like a tiger and need to pay someone else to fix it. He also seemed to be careless of how he got water on my forehead and right in my ears while washing, roughly washed my hair and was pushing my neck into the basin, roughly dried my hair off which breaks hair, pointed the blow drier so that it angeled at my face and directly into my ears, and ripped at my hair and face with each stroke as he was cutting and drying my hair. I literally had to take an ibuprofen after and I feel my tolerance for pain is decent. He even apologized after each time he did it so I figured if he knows and is still doing it I might as well just grit and bare it. He seemed like he needed a refresher of simple techniques and hair etiquette but maybe it just comes down to caring about your clients needs and experience.
Another factor was that he didn't take a real moment to do a hair consult with me about what I really wanted and the history of my hair which is why my bleach job ended up giving me 50 shades of blonde. He even needed someone else to help him blow dry my hair. when the lady came over to help she stopped in her tracks and flat out laughed at how my hair looked. What kind of etiquette is that? And mind you this is before I've had a real chance to see what kind of job he really did. Way to make your customers feel beautiful and comfortable. And finally when she did help she didn't know how to use a flat iron and was so worried that she said she couldn't do it after 5 mins and walked away. In comparison- it takes me 20-30 mins tops to get my hair perfectly straight and that's from completely wet hair. Save yourself and your hair. read more