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    Jay’s Plumbing

    5.0 (5 reviews)
    Open Open 24 hours

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    18 hours ago

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    2 months ago

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    1 year ago

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    7 months ago

    Great service with a new hot water heater installation. We will use Jay's plumbing services in the future.

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    1 year ago

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    Ask the Community - Jay’s Plumbing

    Dan's Plumbing and Sewer Service - Our new Sr. Technician, Chris.

    Dan's Plumbing and Sewer Service

    (318 reviews)

    I couldn't recommend Dan's Plumbing more highly! We had a surprisingly high water bill and couldn't…read morefigure out why our water usage had suddenly increased, so we called Dan's to help us troubleshoot the problem. The technician they sent was incredibly nice, professional, knowledgeable, and genuinely helpful. He took the time to explain what he was finding, answer all of our questions, and share helpful information about our home's plumbing. He was excellent at troubleshooting and methodically tracked down the source of the leak. He not only found the problem, but was able to repair it for us on the spot. If you suspect you have a leak, I would definitely recommend calling Dan's Plumbing before going straight to a specialized leak-detection company. The front office was also fantastic. They were responsive, helpful, and kept us updated with text messages throughout the process, which made everything so easy. It's rare to find a company that combines great service, expertise, responsiveness, and genuinely good people. We had such a great experience with Dan's Plumbing and wouldn't hesitate to call them again. Highly recommend!

    I freaked out all weekend finding out the upstairs toilet was leaking and the water was seeping…read morethrough the downstairs ceiling. It was a blessing Tonya helped me arrange an appointment on Tuesday but called back later when there was an opening for the day of on Monday! I then met Rick Martin who was a very patient and thorough technician, who explained what the plan was, and depending what the problem how he was going to combat the issue. I'm a complete plumbing nincompoop so I appreciated how Rick answered all my concerns. He was swift with his work and did a very clean job. Thank you so much team at Dan's plumbing!

    Local Plumbing - Boiler replacement completed in San Anselmo by Local Plumbing San Rafael

    Local Plumbing

    (69 reviews)

    Our chrome p-trap failed and I attempted to replace it myself. There were further signs of…read morecorrosion in some other pipes and still a small drip, so I wanted to have a professional take the next steps. I was given an accurate 2 hour arrival window and got a text when Noah was dispatched, about 15 minutes before he arrived, which was helpful. Noah was great! He gave me a quote up front and there were no surprises. He showed me the additional issues that were not fixed by my simple replacement, and when I asked questions he offered to teach me how to do the larger replacement myself. He was patient and walked me through all of the steps including a thorough check. He showed me where there was still moisture after his initial install, walked me through his troubleshooting, made an adjustement, and ran another thorough check. The whole thing took about 30 minutes, and I am now confident I would be able to do more if not all of the replacement on my own. I did not expect the whole thing to be fixed so quickly, and have never been invited to learn what to do! I am so appreciative of Noah's friendly patience and efficient work. I will definitely use this company again.

    I scheduled an appointment through Yelp and no one showed up. It turns out they use an automated AI…read moreto schedule appointments. I took the morning off from work to meet the technician only to learn that the appointment has not actually been scheduled because I did not answer the question, "are you the home owner." I took the morning off and wasted my time because of this automation. I'm sure they're a great plumbing service if you can actually get hold of a real person, but I'm so angry that my time was wasted. ***UPDATED SAME DAY*** This company reached out to me to let me know they just started using Yelp's AI messaging service. My issue is with this service and not with the company necessarily, so I updated my review and increased my rating from 1 star to 3 stars. I appreciate that a real person found me and reached out by phone and text. I am waiting until our actual appointment in 2 days to speak to a real person before I add any further stars to this review. ***UPDATED AFTER ESTIMATE VISIT*** I ultimately did not go with these guys because of their pricing, but the fellow who came to my house was incredibly nice and had been sent with a message from the main office to apologize profusely and provide the best service possible. This company really cares about their customers and their reputation. If I were just a little bit richer, I would be able to choose my service provider based on kindness and not just price alone. But for now, my budget dictated that I go with someone else. From this last experience with them, I highly recommend! (But still hate that AI, Dave, that answers their Yelp messages)

    Water Heaters Only

    Water Heaters Only

    (790 reviews)

    SoMa

    Hired Water Heaters Only to replace a water heater in Hayward. Often the truest test of a quality…read morebusiness is how they perform when things do not go well. In my case, I have quite a story of having to go five days without hot water because the unit I received was defective. The day after the install we found the tank had shut down. After a reset and restart done over the phone with the installer assisting, the unit failed again, a short time later. The next day which was a Saturday, another technician came out to swap out a heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again after we got one warm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a, more expensive model of a different make from a supplier, we got a replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. I could not have asked for a more timely and considerate treatment as a valued customer of this business.

    UPDATE: Following my…read moreoriginal post, General Manager David reached out early the next morning to understand what went wrong. He promptly dispatched a supervisor, Steve, to inspect the unit. Steve went above and beyond from the start, successfully reigniting the failed water heater and troubleshooting the permit issue. The inspection issue was due to the local code requiring runoff to be routed outside rather than into the crawl space. Wanting to avoid drilling through my front porch, Steve proposed using a workaround device (FloodStop or Watts 210) and proactively reached out to the city inspector for approval. Once the inspector confirmed that a Watts 210 valve met code, David coordinated a return visit for Steve to replace the unit with a Bradford White model and install the approved valve. Steve did a beautiful job with the new installation, expertly redoing the piping and leaving the indoor cabinet completely clean. Best of all, I can finally take a hot shower without worrying that the water heater is going to die on me! I want to extend a sincere thank you to David for listening to my concerns and focusing on a real solution, and to Steve for his outstanding expertise, proactive communication with the city, and top-notch craftsmanship. All the fixes, including additional parts and labor, were provided at no extra charge. While the initial experience was stressful, the management team truly stepped up to make things right.

    Jay’s Plumbing - plumbing - Updated September 2026

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