Called for AC issue. Got an appointment next day. Francisco Villagomez was my tech. He was super nice and knowlegeable. Later in day set up my appointment for him to come back to complete my service call. I felt the whole interaction from phone to technician was Great! Thank you again! read more

Jose came out today to do my annual A/C tune-up. He arrived promptly and performed a systems check. We upgraded a part of our A/C to make it perform better. We our pleased with his service, as part of my preferred customer plan. read more

Unconscionable high rates for plumbing related work. Not questioning quality of work, just wildly excessive charges topped off with insulting arrogance from a Manager this morning who called to ask why I'd cancelled their services; first for a Water Heater & then a host of non-existent or trivial issues from noting "better to change chrome pipes & fittings for plastic...to avoid possible leaks," yeah I really want plastic in my drinking water! When he began denigrating other plumbing competitors, with the label "we're no Chuck & a truck" plumbing company --had to laugh. To top off the experience; he asked if he could discount some of the proposed jobs? Uhh no, you're already 150% higher than several local competitors. To be fair, over the years, I've used Peter Levi for some good quality work, but when you sign-up for their monthly maintenance program -beware --they'll hunt for any & all possible weaknesses in your home plumbing & quote you prices that are nothing short of unconscionable, then rationalize it over the phone! Water Heater replacement over 100+% higher than fine local competitors Cancelled monthly maintenance & 6 proposed services from the aforementioned "change out your Chrome pipes, p-traps & plumbing for black plastic pipes --were done! read more

These guys are so expensive!! Do not call these guys unless you're filthy rich. When I was quoted $6000 for a new water heater I felt my heart stop! I get all the steps that they incorporate but who can afford this?? The tech was very professional and he explained everything very well. Communication was very good and notified of his ETA. Also, they charge 77$ just to visit your home so best to get as much information as possible and get a quote over the phone. If they come to your house and do nothing you'll still get charged. read more

At 8:30 AM this morning I made a same day appointment for this afternoon after 1:00 PM. It was acknowledged & confirmed. It turned out I was taking to an AI robot. I couldn't talk to a live person to make an appointment. The AI robot told me I would be called by a live person to confirm an exact time. I never was. I called the office just now. The live woman who helped me said she had no record of my appointment or my call. It was essential that I get a plumber ASAP as a toilet is leaking. I will get another plumber & will never use Peter Levi again. DON'T USE PETER LEVI PLUMBING, ESPECIALLY IF YOU ARE TALKING TO A ROBOT ANSWERING SYSTEM. read more

I hit a wall in a plumbing project that was beyond my ability at the time. Brandon B. came out and not only knocked out the job quickly and professionally, but also educationally so I could take care of it myself the next time. After he replaced the pipe and flange the previous unknown knucklehead sealed down with grout, I was able to finish my project. He showed the utmost respect and was able to come to a reasonable price to help me within my budget. Will definitely be going back to Peter Levi again in the future. Thanks Brandon! You rock man! read more

Kyle Lombard came to assess our situation and give us a quote. It was the nicest interaction. We felt well educated on our options and truly enjoyed Kyle's honesty and knowledge. A+++ read more

Was great I was out of town my husband plugged up the kitchen sink ..... I called Peter Levi and they came out same day by the way we have membership w them read more

Not only was the tech late for the inspection, but he quoted me $900 to fix a cheap over mount sink drain that had a leak. I was told by the second plumber that it just needed to be re-puttied. It was a minimum charge of $325 NINE HUNDRED DOLLARS FOR 1 HOURS WORTH OF WORK!!!!!!!!! 2 stars for not charging me a dispatch fee of $77 cause he was late. read more

Kellen went above and beyond!! Definitely Best tech that you have at the company. His customer service is beyond far. He knows what he's talking about and when he runs into a problem , he figures it out and explains everything All I ask is that you don't fire him ... ever Thanks, Peter Levi ! read more

Peter Levi Plumbing Heating & Cooling - Kellen snaking my drains - Plumbing Near Me - Novato, California

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Work is OK. Bill is outrageous. These folks focus on charging unbelievable amounts when they know you need work quickly.

Joaquin is not on team member registry. Joaquin was punctual, pleasant and walked me through expectation of service call. Joaquín Reviewed my the difference between. Hepa and UV filter for the unit, very informative. I had put today's appointment on next Monday creating a 5 to 7 minute wait. I would highly recommend Peter Levi Heating and Air. Thank you for the great techs and service. A bit pricy, still comparable. Thank you, Kathey read more

Well done service and professional. They were quick and responsive and got the job done as needed.

great service and local to marin county. Always professional, willing to answer all questions and if they don't know they will find someone who does. read more

Borderline predatory pricing. Replaced a water supply line to refrigerator for $770 - 30 minutes of work, $20 part. I recently rolled my refrigerator out to clean and nicked the line the supplies water to the door dispenser and ice machine. I looked it up and it's a $20 line. I considered doing it myself but thought I didn't want to take a chance getting a slow leak somewhere. I expected a high price akin to an hourly charge of $250 (they charge by job, not time). I was in a rush to pick up my kids so signed the approximately $770 estimate after asking how long it would take. They said 2-3 hours. This made me think I was getting some better dry-wall work and fitting or something better than the quick hole-in-the floor so I reluctantly signed. It was a simple job of pushing a plastic line through two holes in the floor and connecting the line from the crawl space (it took me longer to clear the access to the crawl space than them to do the work). No drywall work, no drilling, no fancy valves, or mounting... unless you count the duct tape on the side of the cabinetry. They were at my house for 2 hours looking at everything before handing me a quote (I was told for training purposes). Please save yourself some money and don't call them for anything simple or even mildly complicated. I've used another area plumber (Ben Franklin) and signed an estimate only to be pleasantly surprised to pay much less when they said it was super easy. I should have used them or done it myself. read more

Got in the mail today a thank you package from Peter Levi for being a valued customer. It had coffee, hot chocolate, and a mug in it. Also a card signed by Peter Levi. Very thoughtful. Confirmed for me that I chose the right company to work with on my project! read more

Peter Levi Plumbing Heating & Cooling - Plumbing Near Me - Novato, California

The idea of one company taking care of your home's mechanical systems is attractive, but here is my experience with Peter Levi. I reached out given a problem getting hot water to the Master bath and wanted to eliminate water waste and wait time. They ended up selling me a new tankless system to the tune of $8k+ just to realize it was a bad valve in the shower. Fixing that cost another ~$1k. I reached out this fall, with its uncommonly cold temperatures, when my furnace failed to kick on. Their technician determined a new electrical board was needed. I followed up for three weeks to find out when the part would be in and we could schedule the install. They gave me a couple of updates and then I never heard from them again. I finally called another small, local HVAC company, and they had the problem fixed within the course of a week. Far from taking care of all my mechanical issues, Peter Levi can be counted on for high prices, misinformation, poor workmanship, and even worse communications. I highly recommend you look elsewhere for your household needs. read more

Outstanding! Jose Laris-Ramirez came out and in 5 minutes solved the problem, we had 2-3 other services come out before him and non of them could fix it and said for us to replace it. Can't say it enough. What a help he was. Thank you. read more

We have a water leak in the crawl space (we could actually hear the water flowing under the house) and we called Peter Levi right away. Johnny came out within a few hours and he was able to find the leak and fix it on the same day. Johnny was super friendly and professional, and gave very good suggestions on how to check for leak. We are very impressed by his work and his professionalism. Prior to this, we used Peter Levi a couple times already and every time, everything went really well. A couple of guys prior to Johnny had some sale pitch to try to get us to do more work. We didn't like it much but understand that it can happen. By far, Johnny is our favorite technician. We highly recommend Peter Levi if you need help with HVAC or plumbing! They also have memberships that offer discounts which is great! read more

got an over priced faucet fix...replaced two cartridges, charge me $611 . I was never sent an invoice with any specifics on it. When I sent inquiry the e mail was returned to me. They blocked it. Also plumber advised me to install a $1, 000 "heat pump regulator" which I'm told by my current licensed plumber is unnecessary. Very bad business..apparently lots of people get suckered in read more

Wanted to charge $77.00 estimate service fee just to come to my house to see what work needed to be done. Then they would charge an additional $$$ charge for the work that was to be done. Outrageous. read more

We recently had an encounter with a fella by the name of Dustin Massingill, who my husband was VERY impressed with. After conversing back and forth having "guy chatter", Dustin gave my husband his business card. We recently acquired an apartment complex, that needs major renovation, and Dustin assured us that his company could definitely help us out. We look forward to doing business with your company. Both my husband and I found it refreshing to encounter someone passionate about who they work for. read more

They were able to send out a plumber within 12 hours. I had two projects, one small the other complex, needed to put my house on the market. My technician Eric was very friendly, explained my options and worked efficiently. I was very happy with his work. read more

It's never fun to find out you need a near total sewer repair, but if you do, hire the best. Our Eichler (as they seem to all do) started showing signs of serious sewer issues. We knew from a home inspection, the lateral was in rough shape (large sag and separation in the original Terra cotta!). But then the kitchen line failed to the point it couldn't be snaked and the main line also had root encroachment and a failed spot under one of the bedrooms. I got 3 quotes, including camera inspection and various proposals. We went with Peter Levi. Why? They were exceedingly professional from quote to clean up. Ultimately, I can't believe how smoothly this large project went. On budget and under time. Wow! Jason Glass, the lead who gave us the quote was knowledgeable, responsive, and treated us like actual humans, not just another job. He was able to get multiple crews on site and turned a 7-10 day job around in 5. The guys on site were friendly, courteous, and clean inside and outside of the house. Christian and Jeremy listened to us, patiently explained certain things and gave us a realistic timeline and updates along the way. Their work passed local inspection easily on the first try - helping again minimize our displacement. They left the place literally better than they found it. Replacing and leveling our front walkway that had been trenched under. They even put out my garbage bins one night since we decided to stay in a local hotel a few nights during the project. Stuff like that goes a long way in my book. Thanks guys! read more

My water heater has not been heating the water as well since I had my water heater serviced. Takes much longer to heat the water, no matter what temperature it is. Water heater was working better before it was flushed out. read more

We trusted Levi Plumbing for years but began to get suspicious when we bought into an offer. For a monthly fee, they would come out and check our A/C, furnace and water heater once a year. Every time they recommended repairs or new replacements. Perhaps, in the beginning some costs were not high enough for me to question their recommendations. As time went on we realized we spent a lot after each of their visits. Last week, they came out for their check in and said we had a leak in our garage. The service agent quoted us 6000 or 17000 to fix the leak in the garage. This time we wouldn't just settle for their recommendations so we had a very reputable plumber come out for an opinion. He did the work in 6 hours and charged us $1175. We NO longer trust them and while they tell me they pay their workers well, I'm pleased to hear, but looking back, the disparity in rate difference was far more than taking care of employees. We were scammed and I hope others will be wiser than me and get a second opinion from another Plumbing Co. They are unbelievably dishonest. read more

I needed a blockage in my sewer line cleared at my home and they couldn't get the job done. They seemed like nice people just not the best. They mentioned to make the job easier I should pay thousands to install a clean out to make their job easier. Instead, I called Marin Roto-Rooter out the next day and they cleared the line within 30 mins since they had the tools to get the job done. read more

We have worked with Peter Levi for years and our major heating & cooling needs have been installed and maintained by them. We have a maintenance plan where they come out every few months. They always do a great job and are considerate of our time. This week, we had the pleasure of working with Ray M. He came on Tuesday for regular maintenance and found some issues. He gave us our options and did the work in a timely manner. He came back today for follow up, including installing a new air purification system and cleaning our fan blower, which was a little complicated because of our garage set up. He did it all with a smile on his face and sent us the before and after pictures. We had a great experience with Ray, as well as our previous technicians, and recommend Peter Levi for their technicians and excellence to detail. read more

Ray arrived right on time and was absolutely awesome listening to my concerns and explaining my system and how it is functioning. He was kind and very pet friendly even bringing some treats for my kittens. Ray cleaned out my dirty HVAC blower and really took the time to make it look brand new, solving one of my tensions, and worked with me to get a solution that I wanted. I'm really blown away by how good all my service experiences are when engaging with Peter Levi. Bang for buck they are the best value I have encountered in Marin. They have made it clear I am a valued and important customer and I'm deeply grateful for the work and service they consistently provide. read more

Peter Levi Plumbing Heating & Cooling - Plumbing Near Me - Novato, California

My technician was Cole. He did a perfect job for me. He had to enter my crawlspace to inspect my bathtub plumbing and he was happy to do it. Cole has a great smile and a fantastic attitude. He's very mature & knowledgeable for a young man. He's a real asset for Peter Levy Plumbing. My grade for Cole: A+++ read more

I needed to get a backflow prevention device installed. I heard back within a day of my request and the job was done that same week. Shortly thereafter the job passed the Water District's inspection and test. I worked with Jason who was timely, patient, kind, thorough, and a pleasure to work with. read more

Had a fun holiday surprise this year in the form of needing a new water heater. Called for an appointment on Christmas Eve and was able to get one scheduled quickly. Nate Stine showed up early for our appointment (they called and asked to make sure it was okay) and was able to quickly diagnose our issue and give us quotes for installing the new heater with required code upgrades. He was professional, upfront and honest about pricing, and very knowledgeable. He promised hot water same day and he delivered. The company took care of all permitting needs and gave clear instructions on what steps were next for inspection and sign-off. I would use this company again, and will probably ask for Nate specifically. read more

Peter Levi was one of several plumbers in Marin recommended by Angi's list for replacing a kitchen garbage disposal at my home. I had gone out and purchased the same disposal unit (Insinkerator Badger) for their technician to install. The price billed for the half- hour install of $690 was three times the cost of the actual disposal?! How is that even possible?! I emailed Peter Levy three times and never received a response. It is clear to me now why this plumber's ratings are mediocre...sky-high prices and no client follow-through. read more

Every representative was professional, courteous and knowledgeable. The work was critical to restore heating to my home so I was given priority and a spot was held while I deliberated. Once scheduled the work was completed rapidly. read more

Peter Levi staff responded quickly to our call about a leaky shower.Naturally I was very concerned about the amount of water running down the drain. One hour later Ricardo Castorena arrived at our house and quickly set to work. He shut off the water until he could diagnose the problem. He explained the plumbing involved and gave us options. He also replaced the shower head in a second bathroom. Ricardo is conscientious about his work and takes time to answer questions. I was totally satisfied and would definitely call Peter Levi again. read more

While the backflow water device that the Peter Levi technician installed in April did not leak, it did not meet local codes, as it hadn't been relocated away from the curb. For this reason, the firm could not provide me with a certified compliance report - only an invoice that was more than twice the amount that a local plumber charged me for this work in September. After weeks of negotiation, Peter Levi acknowledged the situation and provided me with a full refund. read more

i had a simple plumbing request and plumber assigned spent two hours building an estimate for not needed work.

Great experience. Diagnosed quickly and done with care. Why does Yelp make you do 85 characters in order to leave a review. read more

I thought I might have a leak, but didn't. Not sure I needed a service call for that. They came on time, checked everything and that was it

Great professional service and fast efficient service. Job was done right! Would highly recommend him as your choice for your plumbing needs read more