Excellent work with both jewelry design and repair. Armand is a pleasure to work with.read more

Armen did a wonderful job creating our custom engagement ring. We met several times and I was able…read moreto communicate my vision to him. The final ring itself is gorgeous and extremely high quality. A really great experience! Thank you Armen!

STOP LOOKING FOR A JEWELER--You've just found the best there is!…read more Baribault Jewelers is second to none. Not only is their selection of jewelry impressive, but their knowledge, expertise, and genuine customer service set them apart even more. From learning about engagement rings--the whys behind different cuts, settings, and more--to narrowing down the perfect piece you'll cherish for a lifetime, Lewis and his team are there to guide you every step of the way. No matter the occasion, they'll help you find the perfect piece within your budget, provide options to explore, and make the entire experience personal and unforgettable. Baribault has been our go-to jeweler for years because, simply put, you won't find better.

Baribault takes care of all my family's jewelry needs. Last year, Lewis and Cherry Haddock helped…read moreimplement a custom ring design for our 10 year wedding anniversary. My husband passed away at the end of last year so truly was very special for many reasons Most recently Cherry helped me with Tacori studs and custom 3 diamond matching necklace. I feel like I have my parents and my husband with me all the time as I wear these beautiful custom family pieces. Thank you Cherry and Baribault Jewelers.

My husband and I have been customers for 32 years. Our experience has always been excellent, from…read moremy engagement ring to my 30th anniversary ring. The prices are always the best in the area. Outstanding value.

I have been a customer of Gem Jewelry in West Hartford for over 20yrs. This past year there was a…read morechange in management and personnel. I visited the store in September and found the service very disappointing. My visit last was over two hours due to the sales associate jumping from me to other customers. At the end of my visit I was told that I would receive an email of the proposed item of purchase the following Monday. I had not heard back so I called and I was informed that she was busy and would get me my quote that day. When had not heard back in 2 days, I called back again. I was told that they are understaffed and she was overwhelmed. She completed another inquiry and would be working on my order. I was told that she would send me the information that night. There was a timeline for the item as it was a gift I expressed my frustration with the delays and my concerns and the associate abruptly hung up. I did not receive the quote as promised again. I have been a past customer here for many purchases and never experienced such poor service. They are not attentive to the customer and do not follow through with a commitment. Unfortunately I will no longer be a dedicated customer as they do not value customers as they did in the past

So today , I was shopping around on selling my gold , and I stopped by a couple places , and I…read morestopped by luc bond and green jeweler when I went in, they did not make me feel like I was a customer as soon as I walked up to the front counter, the only person that was nice through the whole store was the lady that was at the computer she directed me to where they have a corner where they have repairs. And were they buy gold as I was walking up , he told me before I do anything that he has the worst prices in\nThe area, he was not respectful. He was very disrespectful and laughing at me as I was walking off the store. So I get this, please half of a star because of the lady up front. There's no way that they have 5 star acting like this, they need to be looked into.

On July 7th I walked in was helped by Linda. I requested a Rolex deep sea watch. I was very blessed…read moreto have met Linda, my new angel. Just a little over 2 weeks later my day was made exceptionally amazing. When I received Linda's phone call. All I can say is wow. Linda was so gracious and helpful for my needs. Thank you, Lux Bond and Green and Linda. Thank you, Craig F.

Great customer service and willing to work with various budgets! Extensive selection of options…read moreoften can be customized to customers desires. I purchased an engagement ring here and the experience was so good we returned to get our wedding rings too! Also free cleanings for life! Highly recommend and plan to return whenever I need jewelry.

My wife and I have always had a great time working with Deb at Gozzo Jewelers in the last few years…read morethat we've been going here. She was able to quickly get us our wedding bands when we were in a big-time crunch (my bad!), she's helped my wife keep her jewelry looking pristine, and she was even able to perform an emergency jewelry removal for us when we were in a pinch. Deb is incredibly warm and friendly too, which makes the whole experience much better than your typical jewelry retailer. We're lucky to have found her and can't recommend her enough!

Beautiful watch and jewelry selection, the only jeweler in Hartford worth your time. Knowledgeable…read moreowners, willing to go the extra mile to make sure you're taken care of.

Great place! Great service! Highly recommend! The store's owner as well as his wife are the kindest…read morepeople. They really took good care and we're a huge help.

Very friendly and helpful. Fair prices. Great service. This is the place to visit for jewelry in…read moreGlastonbury. Hence the name!

I'm typically not one to leave a negative review but felt the circumstances warranted it in this…read morecase. I visited Glastonbury Jewelers on a Saturday to look at tennis bracelets, and found one that I thought I liked. Sandi, one of the saleswomen, was incredibly sweet and helpful and assisted me with trying on the bracelet, recommending sizing for it, etc. As it was clear the bracelet was too big, I paid but left the bracelet to be shortened by half an inch. Later that day and after talking to my husband, I decided I wanted a bigger carat weight bracelet, and he wanted to be the one to buy it for me. I called the store to have them pause on shortening the bracelet, but was unable to get in touch with anyone as the store was closed. Come Tuesday morning, I called the store again (due to them being closed Sunday-Monday) and spoke to the owner's daughter and explained that I wanted to return the bracelet, and have my husband buy me a bigger one; I offered to pay for the time and labor incurred in shortening the bracelet. She assured me that there was no need to pay for the time/labor, and it shouldn't be a problem to add the removed diamond links back to the bracelet. I then decided to swing by the store later that day to receive the refund, and spoke with the owner, Tony. He refused to let me return the bracelet (mind you, the bracelet had not left the store since I bought it Saturday, three days prior) because it had already been shortened (if the store policy is no refunds once an item is shortened, etc, TELL your customers that BEFORE they decide to do so!!) I explained that I no longer wanted the bracelet, and again offered to pay for the time and labor incurred. He refused, stating he couldn't let me return it for a refund as this was "not right" and offered me a store credit. I AGAIN explained that this was no help to me, as I wanted a bigger bracelet that my husband wanted to be the one to buy for me; offering me a credit was just me using the majority of my money for a bigger bracelet. He then went into some rambling explanation of how he had the bracelet "on memo" and couldn't take it back because he needed to sell it....but then also said he would have let me return it had it not been shortened (still not sure how this logic makes any sense, but okay). I half entertained using the credit for something else, and having my husband still purchase me a bigger bracelet; however, each custom item I wanted to make was met with some kind of resistance "it's hard to get a good heart shaped diamond, etc, etc" (no, it's not, as I asked two other jewelers I frequently use who said this was no difficult task). At that point, I was so fed up that I just left and said I'd let Tony know what I'd do. I came back the next day and picked up the bracelet, which I then sold to my aunt who wanted a tennis bracelet. Luckily I got my money back, and am now purchasing a new bracelet and a few other pieces from a jeweler I typically use who actually offers superb customer service. If Anthony hadn't been so resistant, he would have ended up making more money by letting me return the bracelet, as I would have purchased more items and my aunt would have bought the one I returned. Long story short, there's better jewelers with much better customer service and return policies than this one. Avoid!!

Sorry to say my last experience with Sterling was less than satisfactory. The quality of the…read morerepairs has gone downhill in the last few years. I left a piece to be repaired and got it back in worse condition than I left it. I had to leave it again to be fixed the right way. When I picked it up the second time, the sales person was condescending and made me feel like it did not understand the nature of the repair, however, I knew exactly what I was talking about. She just did not want to admit that the poor quality repair was their mistake. Sterling has always in the past been known for quality repairs, however, this time they missed the mark and I don't know that I will trust them again.

Bought a pendant & chain here, high quality sterling silver and nice options. The tall girl who…read morehelped me always looks like she is being held captive. She costantly looks miserable and never smiles, no small talk ... whenever I shop there I get stuck with her and I wish I had the confidence to ask to switch sales people, because she makes shopping feel like a chore! I've gone in before and wanted to purchase but she was the one who helped me/belittled me over stones, so I left without making a purchase. I went back a few weeks later to get the jewelry I wanted and I got stuck with her again!! Didn't purchase. Great stock/options but need better sales people who seem like they want to help you.

Excellent customer service at the East Hartford location! Everyone makes you feel welcome as soon…read moreas you walk through the door. They were knowledgeable,honest,and completely transparent with their valuations. I didn't feel pressured at all, and I walked away very pleased. The selection in the store was also very impressive. I will definitely be back!

Pro: I was greeted by a nice woman. Other than that, this place is not for me. It's very dark…read moremaking it hard to see anything in the display cases. No one offered to turn on a light. There are piles of stuff everywhere. It didn't give me a good feeling to be here.

If you are selling your jewelry, go elsewhere. Becker's…read moreoffers 30-40 percent less than other businesses.

So glad I found a trusted jeweler, their selection is great and the employees are always kind and…read morehelpful. I have even had a few pieces repaired and have been very pleased with this service as well!