This isn't the best location. However, it's the one located closest to where I live…read more It's a small location, but the parking lot is not that small. However it fills up regularly to capacity. It's in a high traffic area too, so making turns into and out of the parking lot can be a pain. Usually the times I go vary. Typically there is only one employee working the counter. Even when two are working the lines move very slow and start at the counter and go all the way to the door. The lay out of items like boxes and labels isn't done particularly well either. There are one or two people who are really helpful and usually friendly, but that's it. If you don't need to, or have a lot of time. (Not on a lunch break) I wouldn't recommend coming to this location.

We and dozens of people were just trying to get in to the location, stuck in the pouring rain at…read more11:30 (open hours.) When a customer with a PO Box let everyone in, employee Armin is sitting behind the desk on his phone. just decided to not unlock the doors. Stop employing lazy and rude wastes of space like Armin. What a joke.

I use PostNet for managing my incoming mail. They partner with various online mail providers (e.g…read more iPostal1) through which you can pay a set fee (generally around $10 at the time of writing) to receive mail that is then processed according to your instructions (e.g. held for pickup, opened/scanned with e-mail sent to you of letter contents, forwarded to an address of your choosing). Working with online mail providers was new to them (they only started 2 months ago) and it was initially a bumpy experience (e.g. staff lacked training on how to use the new system). Based on my experiences so far, they have been open to feedback and have dramatically improved (e.g. I request a scan, I get a scanned copy of the document within the hour which is impressive and not a turnaround time I was expecting). I am now a very happy customer and the fact they are able to loop and improve bodes well about them being a provider that I trust with something deeply important to me (my personal mail). The franchisee for this PostNet location (Frank) from my interactions with him seems to be a nice, genuine guy who is passionate about his work.

Not impressed. The service was fast but I was quoted 120.00 to send a very small package to the UK…read morefrom Connecticut. I then asked about the cheapest USPS price and was quoted 90.00. Out of a point to prove he was ripping me off I walked to the USPS and the cheapest rate was 20.00. Bu-bye PostNet, I wont be seeing you again.

A complete rip off. I asked for a quote for a small painting…read morewon through an auction. They quoted a ridiculous price over $78 and told me $35 was just to pick it up. They are located 1.8 miles away from the auction house, so $35 to pick up is absurd. I priced it through USPS and Fedex and the cost was under $20 for both, $12 and $15 respectively. What they're doing is criminal. Not to mention that they wont just be picking up my item, they will go to the auction house for multiple items, so charging everyone $35 for a pick up charge is bad business for people that would use them over and over again. I'm all for small business owners making a profit but to charge that is unconscionable.

Will not ever use this shipping place again…read more Ran into problems with them not answering questions multiple times, overcharging on USPS insurance rates, not shipping when I was told they would, not sending tracking. Not good at all.

The employees seem friendly and like they genuinely wanted to help, but the place is disorganized…read moreand shabby. The hours posted online were wrong. I called, verified the address and said I was coming, and arrived to a sign on the door that they had changed hours and wouldn't open for another hour. I was confused as to why the person I talked to on the phone hadn't mentioned this.

Our go-to for dropping off packages. It's your typical post office...there is usually a line full…read moreof people who don't know how to mail off a package, let alone write an address on an envelope. I mean, this place gets some DUMB people, I'm always rolling my eyes at the fact that no one is prepared. As for the staff, they know us by name and are very friendly. Brian is my personal favorite employee there and knows my boyfriend and me. But the rest of the staff is good, too. They are all nice people. Note: 4 stars is because of the customers. They're holding up the lines.

Good customer service. The box I mailed was delivered within the time frame and it was in good…read morecondition.

Very bad service. Very unprofessional. Not a responsible company. I dont recommend doing business…read morewith them.

I have had to ship several boxes and framed items cross country, and this team did a fantastic job…read morepacking and shipping it all. The glass was covered in a plastic film and each frame isolated from the next, but still stacked to be efficient. The cardboard box was exceptionally strong and sized for my frames. Very competent team.

This place is not well run and not really helpful. I would avoid if at all possible. Parking is…read morealso an issue. They declined a package from UPS saying that they are a franchise despite have UPS on their shirts.

I have been to this place many times and I have read the reviews, which are divided between good…read moreand bad. I think I know why. The old man who runs this place is terrible - rude, sullen, unhelpful, etc. The younger helpers are fine. I have had to deal with the old guy too many times. This place is close to my home, but I will start driving for a few miles to avoid having to deal with him.

Imagine you're watching a movie where the protagonists walk into a local establishment and the…read moreproprietors silently, sullenly glare at them, and you know that they're in trouble. That's what it's like going into Packages Plus and More. Unfriendly, unhelpful and they act like they pretty much hate everyone. I've been in there a couple times trying to give them a chance because I like local businesses, but I don't think I'll be going back. Ever.

Why 5 stars? I dont…read morefrequent shipping stores as a result i'm ignorant to certain processes. The staff at this store, owner included, have been very helpful. Its all too easy to hate the low knowledge customer. Also I just watched them open there door 6 minutes before there posted 9:30 schedual. Nice work, Michael Oberther www.clientcyclemarketing.com

I had a terrible experience at this UPS location…read more I was preparing to ship a product and briefly moved a stapler on the counter so I could take a clear photo of the small item before sending it. This employee immediately told me, in a rude and dismissive way, that "his counter was not a photoshoot set" and that I could not rearrange it. The comment was unnecessary and insulting. I was not causing a disruption, damaging anything, or holding up the line. I was the only customer in the shop at that moment. The interaction was so unpleasant that I walked out and took my shipment to FedEx instead. Customers should be treated with basic courtesy, especially for something this minor. I will not use this location again.