I purchased a quality AOG BBQ that has performed exemplary. I had some problems with the lights…read moreworking on the unit. Ari and Sean were very receptive in helping to get the problem resolved. They ordered the parts and arranged a Technician from AOG (Greg) to respond to my home and repair the unit. All three of these gentlemen were "5 Stars"!

We purchased a $3000 trash compactor (I know, we're idiots) to replace our 10-year-old trash…read morecompactor. We were assured that it was the top of the line, so without seeing anything in person, we took the word of the sales manager and ordered it. Once it was installed (by the installer they set up for us) it was immediately evident that it was "rickety" at best. It was also an eyesore, with bright, plastic looking chrome on the handle which would have been impossible to see from the tiny thumbnail across the counter we looked at before agreeing to purchase (totally on us). But more importantly it wasn't stable. It rattles horribly when you open it. It rattles horribly when you close it. And it moves all around inside of its compartment. When we contacted the store, complete with video, we were told "no refunds," which was never disclosed during the purchase process. The receipt is emailed to you with the disclosure after you purchased the item and leave the store. The response from the manager was that this was the highest quality trash compactor on the market, despite the videos showing the contrary. He said maybe the install was dome incorrectly but his installer, who is very nice, told us that was the best he could do, so it was basically too bad for us. Buyer beware.

Robert was fantastic. I've used this company several times and they never disappoint. On time, on…read morebudget and professional. Don't waste your time with the others. Call grill guru

My grill looks amazing...like brand new! Robert was prompt, very thorough and provided excellent…read morecustomer service.

Our local and beloved BBQ store! I have been living here for five years now and this store has…read morebecome a staple as an avid griller. Everything BBQ from A-Z can be found here. I have purchased now a grill, grill accessories, seasonings, butcher paper, fuel (pellets, wood, charcoal), turkey brine kits and more. Majority of the staff I have encountered has been helpful and friendly. Recommend checking out one of their big yearly events. Great way to talk to manufacturer reps, see grills live in action and taste some yummy food. Always a look forward to time for our family.

I like coming here because they have different types of pellets available and I like the Knotty…read moreWood pellets because different types of wood pellets. They are a great source for BBQ products that you normally don't find at the big box stores. They are more specialized and are knowledgeable. Customer service has always been great all around. My wife and I actually came here during their annual sale back in May and she actually won the Old Country Brazos offset smoker. I was able to coordinate with Andrew to have the smoker delivered to my home. The morning of the delivery, Peter called me 90 minutes prior to delivery. He was nice enough to place it in my patio in the back yard with no issues.

Could not be more grateful for the Fireside family…read more From the moment we walked into Armen's beautifully appointed showroom to the time of our order, we knew we were in great hands. Love the convenient location and family-owned pride - far more than the corporate dealerships we shopped prior. If only everyone else was this genuinely attentive, well-stocked and knowledgeable.

Ordered a Miele dryer from Fireside BBQ. It was an efficient, seamless and painless experience. No…read morenonsense. Dryer was in stock. Delivery was scheduled for two days later. They use an experienced and thoughtful delivery and install provider that was in and out in less than 20 minutes. Very professional. Staff was knowledgeable and remembered me when I called to confirm delivery. Highly recommend this honest and efficient business

Nice and friendly service. Hope they stay here. Very useful and great selection of spicesread more

I have purchased from this store many times over the years. They're my go to store when I need…read moreanything for my smoker.

So we discovered this place while driving to Leslie's Pool shop and pulled in. We've been…read morecontemplating a backyard cooking station and the name seemed to grab our attention. The whole idea of "I want a new backyard but I don't know what I want" - this is a predicament! Well, these guys have surely encountered this before because what they did absolutely right was NO PRESSURE. We spoke to Ivan first and then another person and there was no sense of territorial "it's my sale!" We haven't engaged their services or even gotten an estimate yet. But they're going to come to give a free estimate. I've no references or referrals yet but they certainly have done all the right things so far!

I was immediately greeted by the staff as I walked up to the store. A staff member gave me tips on…read morewhat I was grilling as well. Great prices for meat church seasonings and pellets. Military discount too.

I was looking for a company to help with a full build-out for my cousin's new restaurant, and my…read moreclassmates Cesar connected me with American Chef Supply. Before coming here, I walked into another showroom where the guy was glued to his phone, didn't acknowledge me, and didn't even say hello. The contrast was immediate. From the moment I walked in, I was helped by someone who was clearly passionate, attentive, and genuinely motivated to help with our build-out plan while actively showing us inventory in the showroom. What really stood out was the pricing and professionalism. They quotes us about $5,000 cheaper than another company, which made a huge difference for us. We were extremely satisfied with the entire process, from the sales quote to the delivery. Communication was clear, expectations were set properly, and everything was handled smoothly from start to finish. The team, Uriel, Pablo, and Cesar, were one of the most coordinated teams I've seen in a long time. Everything was organized, efficient, and professionally handled. If you want someone who truly cares are your project and makes sure you get your money's worth, ask to speak with them directly, you won't be disappointed.

Well what can I say from American Chef Supply, this company is really family oriented and I cannot…read morecomplain on anything I have done to my recent restaurant build out. Especially with the young handsome gentleman Cesar. My god this kid is a rockstar, he may seem young but knows his stuff and educated us on our buildout from the measurements of our cook line for what we needed under our hood, to providing us a good selection and breakdown in the different values of our equipment. The value and service we got from this young energy positive young man was amazing and would not work with anyone else unless it is not Cesar.

What a great company to work with. Cynthia, Andrew, John and the rest of the crew couldn't have…read morebeen better to work with. Cynthia is a great communicator always keeping me informed of what is going on every step of the way. Andrew couldn't be more knowledgeable about everything bbq. They did a fantastic job on our new bbq island at a very reasonable price. I would highly recommend Element.

John was a life saver. He helped us find the parts and arrange delivery. He went above and beyond…read moremaking sure we got what we needed. 10/10 experience, highly recommend.

I was given a Green Mountain Prime Daniel Boone Pellet Smoker from my daughter an wife for Fathers…read moreDay. I was so surprised and excited at the same time. Burkharts put the grill together, delivered it, and did the first burn in on it and explained how to use it in great detail. They were very knowledgeable and very friendly and nice to do this at my daughters request since she lives out of state. Thank you again BS&G, I will be visiting you often for accessories and pellets I'm sure.

From the owner: Green Mountain Grills Davey Crockett Daniel Boone and Jim Bowie. Call todayread more

Wow!!! What a great experience and amazing customer service. The manager Kyler was so helpful. The…read moregal tending to the rose area was also helpful when we were looking at the Japanese maple trees. This place has a great selection of flowers and indoor plants. Definitely coming back.

Price hikes! Yikes! Prices increased tremendously this year. I bought a couple of items and went to…read moreGreen Thumb for the rest. Armstrong prices were 50-80% more! Armstrong was always a little pricier, but I liked giving you the business. These new prices are ridiculous. Lower the prices or you're going to lose your customer base.