Cancel

    Open app

    Search

    JCPenney

    2.8 (36 reviews)
    Open 11:00 am - 7:00 pm

    JCPenney Photos

    You might also consider

    Recommended Reviews - JCPenney

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    30 days ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    28 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of JD H.
    1
    41
    100

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Carly W.
    4897
    1260
    9494

    8 years ago

    Helpful 26
    Thanks 0
    Love this 22
    Oh no 0
    Photo of Kat G.
    28
    26
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim W.
    14
    16
    2

    17 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Mia F.
    0
    10
    1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Suzy R.
    23
    19
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Megan K.
    604
    19
    5

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    I order from the catalogs often and pick up here. They have a nice selection and it's a very clean and neat store. I enjoy going here often.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nick B.
    121
    630
    286

    11 years ago

    This is on the edge of town in my eyes and it was kind of nice! Not many people, big and new...sign me up1

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paula F.
    0
    107
    15

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M M.
    0
    35
    4

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - JCPenney

    Review Highlights - JCPenney

    I have to admit, I like JC Penney for certain things.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    My Best Friend's Closet

    My Best Friend's Closet

    3.0(49 reviews)
    0.2 mi
    $

    I love My Best Friends Closet Good prices and sales,…read moreOrganized for easy browsing, Friendly, Great selections, Most items are in good condition. I've sold some of my clothes to the stores many times, and they have a simple and easy system.

    The customer service here is some of the worst I have experienced in a while. Every employee…read moresomehow is super unfriendly. They do not acknowledge you. I had to wait 20 minutes just to check out because they would not stop chit chatting or listen to me when I was trying to get their attention. They are also extremely rude to you if you do not come back to pick up clothing as soon as they are done with them. Never once have I seen anyone working there smiling. I feel like their buying prices are not that bad. The pricing for used clothes can be quite steep though. This place is something else. The fact that they took Carhartt, but then didn't take any of my barely used Nordstrom clothing... It is quite laughable to me. I bet they would take Shein clothing and then mark it up more than it is new online. I also do have a tough time finding clothing that I do like here. For not being a thrift store and supposedly a consignment shop you would think they would have more high-end brands. Maybe you'll have better luck than me. But I don't think I can walk in here again and to deal with their staff anymore.

    Photos
    My Best Friend's Closet
    My Best Friend's Closet - A pair of boots (new in box) I brought in and they offered me $4 for.

    A pair of boots (new in box) I brought in and they offered me $4 for.

    My Best Friend's Closet

    See all

    White House Black Market

    White House Black Market

    3.3(6 reviews)
    0.2 mi

    Drove all the way to Southlands to go to New York and Company as I needed a suit for a wedding. He…read moredoesn't like shopping but since I wanted his opinion, he had to come with me. So we came to this outdoor mall as he didn't want to deal with walking around other people in an indoor mall. The store is closed. Permanently. So I'm panicking and sweating as I didn't want to drag him to a mall. I decided to check out this store as I do love their styles and hoped they had a suit. Alfreda greeted me and I explained I needed a suit, preferable two buttons and single breasted. I think I took her by surprise as I was that specific. But she walked me over to a suit - I believe it's the only one they have in the store - and it was two buttons and single breasted. What are the odds? She selected my sizes and led me to a fitting room. I love their fitting room area. It's plush and fancy with comfortable chairs the gentlemen can wait in. Carpeting on the floors so our feet don't touch cold tile. Alfreda asked if I would come out so they could see how it looked and i said of course as I wanted him to see it. I said a prayer and tried on the smaller size pants. A little snug. So I tried on the larger size. It fit! Put on the jacket in the matching size and looked in the mirror. Looked like it would work so I went outside so he could give me his opinion. He actually liked it! I was so relieved. Alfreda said i looked nice in it and so I was sold. Alana rang me up as Alfreda had another customer and we were talking about why I needed such a specific style. When she heard I would need a white button up shirt to be able to wear a tie with it, she said she had a style to show me that someone had returned in a larger size. It was cute. Cut in a little at the sides to show off your figure instead of simply hanging loose. I tried it and they suggested I order it in the same size as the suit. And the best part? They ship it to me free of charge! It would take a week but it would save me from running around. What could be even better than all of this? I received a discount for my purchase amount being above $100. Both ladies were so nice and made me feel appreciated and beautiful. All the stress of finding the perfect matching suit for the event gone. Definitely recommend.

    I recently ran in here looking for an appropriate funeral outfit that I needed ASAP. The ladies…read moreworking in there were incredibly helpful and were able to outfit me and my sister in law. They steamed everything for me so all I had to do was take it out of the bag and wear it. That was so appreciated as I also had to get 5 kids dressed that day. Looking around the clothing in there looks fabulous and I can't wait to return when I have something a little more pleasant to buy for.

    Photos
    White House Black Market
    White House Black Market
    White House Black Market

    See all

    Francesca's Collections

    Francesca's Collections

    3.3(14 reviews)
    0.2 mi
    $$

    I bought the perfect elegant jumpsuit here, and I couldn't have made the purchase/ decision (to buy…read morethe matching shoes as well!) without the help of wonderful staff. Sam (I think) was lovely, never pushy with her sales but observant- she noticed I was looking under the racks where shoes are stored (a bit hidden) and offered to help me find shoes. She found the perfect pair of heels in seconds, not to mention they were comfortable for a 10 hour day! She even helped me zip the jumpsuit all the way up and helped me feel confident enough to wear such a daring piece. Overall a spectacular shopping experience with unique, high quality selection and great staff.

    When I drove past this store in Southlands on my way to a movie I was so excited that I dragged my…read more(not too willing) husband for a shopping experience. I have to say the clothes and accessories are delightful and the prices are reasonable!! If not for the following experience I would absolutely come back. However, the customer service is the WORST that I have ever experienced! I am not a shopper that needs a lot of attention nor do I have high expectations. I do however expect to be greeted while I am inside the store or at the very least acknowledged and asked whether I need assistance, sadly neither occurred. In fact the manager spent the 20 minutes, while I was browsing, disciplining her employee rather loudly, and speaking negatively about several others. I found her behavior so rude and disrespectful towards her staff that I left and will never come back. I would absolutely recommend this store concept but NOT this location.

    T J Maxx - Empty shelves and a good find

    T J Maxx

    3.4(16 reviews)
    0.1 mi
    $$

    One of the nicer TJ Maxx locations in Aurora!! To be fair, the whole Smoky Hill area/neighborhood…read moreis catered to the high end community. Located next to Southlands Mall, TJ Maxx is surrounded by other craft like/home goods store in a small center of Michael's and JC Penney. I come here if I really want a variety of workout clothes and handbags to choose from. They also have a cleaner restroom and spacious aisles. Coming in, I was pleased to know they were offering clean face masks and hand sanitizer with a greeter in the front. I was surrounded by lots of nice purses and ended up buying a small cellphone sized cross body satchel for carrying my mobile device on hikes/ clubs. Upon checking out, they had fast checkout even though they had a long line of eager shoppers. I was called to one of their booths and had used some nice rewards from all the years I've spent shopping with them.

    Over the years I have noticed that this store is okay for shopping only around late Sept. through…read moreearly Dec. on my most recent visit I was hoping things would have changed but I walked into a store with empty racks and shelves. I almost thought the store was shutting down. I found a MAC makeup product that I normally use and that was about it. The lines are not bad and go quickly here. Sometimes it's hard to communicate with employees and I appreciate the effort to go find another employee who can help me. I have never had to return anything so I do not know how the service is for that scenario. I find that going to this store gives thrift store vibes. I like a good thrift store trip but I don't get the same fun shopping experience here.

    Photos
    T J Maxx - I was sold a package of underwear at full price found out they're dirty/used It had stains on the outside AND on the inside.

    I was sold a package of underwear at full price found out they're dirty/used It had stains on the outside AND on the inside.

    T J Maxx - Found MAC makeup remover and fun themed palettes

    Found MAC makeup remover and fun themed palettes

    T J Maxx - Luggage section

    See all

    Luggage section

    JCPenney - deptstores - Updated May 2026

    Loading...
    Loading...
    Loading...