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White House Black Market

3.3 (6 reviews)
Special Hours • 10:00 am - 6:00 pm
Updated a few days ago

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5 years ago

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My Best Friend's Closet

My Best Friend's Closet

3.0
(49 reviews)
0.1 mi
•$

I love My Best Friends Closet Good prices and sales,…read moreOrganized for easy browsing, Friendly, Great selections, Most items are in good condition. I've sold some of my clothes to the stores many times, and they have a simple and easy system.

The customer service here is some of the worst I have experienced in a while. Every employee…read moresomehow is super unfriendly. They do not acknowledge you. I had to wait 20 minutes just to check out because they would not stop chit chatting or listen to me when I was trying to get their attention. They are also extremely rude to you if you do not come back to pick up clothing as soon as they are done with them. Never once have I seen anyone working there smiling. I feel like their buying prices are not that bad. The pricing for used clothes can be quite steep though. This place is something else. The fact that they took Carhartt, but then didn't take any of my barely used Nordstrom clothing... It is quite laughable to me. I bet they would take Shein clothing and then mark it up more than it is new online. I also do have a tough time finding clothing that I do like here. For not being a thrift store and supposedly a consignment shop you would think they would have more high-end brands. Maybe you'll have better luck than me. But I don't think I can walk in here again and to deal with their staff anymore.

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My Best Friend's Closet
A pair of boots (new in box) I brought in and they offered me $4 for.
A pair of boots (new in box) I brought in and they offered me $4 for.
My Best Friend's Closet

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Francesca's Collections

Francesca's Collections

3.3
(14 reviews)
0.1 mi
•$$

When I drove past this store in Southlands on my way to a movie I was so excited that I dragged my…read more(not too willing) husband for a shopping experience. I have to say the clothes and accessories are delightful and the prices are reasonable!! If not for the following experience I would absolutely come back. However, the customer service is the WORST that I have ever experienced! I am not a shopper that needs a lot of attention nor do I have high expectations. I do however expect to be greeted while I am inside the store or at the very least acknowledged and asked whether I need assistance, sadly neither occurred. In fact the manager spent the 20 minutes, while I was browsing, disciplining her employee rather loudly, and speaking negatively about several others. I found her behavior so rude and disrespectful towards her staff that I left and will never come back. I would absolutely recommend this store concept but NOT this location.

I bought the perfect elegant jumpsuit here, and I couldn't have made the purchase/ decision (to buy…read morethe matching shoes as well!) without the help of wonderful staff. Sam (I think) was lovely, never pushy with her sales but observant- she noticed I was looking under the racks where shoes are stored (a bit hidden) and offered to help me find shoes. She found the perfect pair of heels in seconds, not to mention they were comfortable for a 10 hour day! She even helped me zip the jumpsuit all the way up and helped me feel confident enough to wear such a daring piece. Overall a spectacular shopping experience with unique, high quality selection and great staff.

White House Black Market - womenscloth - Updated July 2026

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