Nice young lady So kind reminded us of a discount they treat you like family kindnessread more

Would give zero stars if I could. Lied to me several times about the arrival of my glasses. Said…read morethey sent them out twice only to call back a few days later saying they never sent them. Every time you talk to someone you get a different answer. Incredibly disappointed. Do not go to this location if you want accurate information and good customer service.

Stopped by today for the promotion // for the free eclipse glasses in preparation of next week. The…read moregentleman who helped me was friendly and I was afraid to ask for two pairs and so I just asked for one and anyway he hooked me up anyway. I don't currently need glasses but if I do, I'll come by! This place was clean & it seemed there were at least 3 associated there to help out customers which is impressive for 12:00 noon on a Monday. Thank you !!

"Judy in disguise, well that's what you are A lemonade pie…read morewith your brand new car Cantaloupe eyes come to me tonight Judy in disguise, with glasses" (From a 1968 #1 hit by John Fred & His Playboy Band) I've worn glasses ever since I couldn't clearly read the blackboard in second grade. Every time I get a prescription for new glasses I seem to go through the same tedious song and dance about extra charges for this, extra charges for that, reasons why accepting my insurance is a bad idea (because their "Sale specials" are cheaper) etc, etc, ad nauseum. All of that changed today when I walked into the Warby Parker store with a prescription from my eye doctor, and walked out with an order for a new pair of progressive glasses in a spiffy blue/black wire frame for just $395. I interacted with no less than three people - Kate, Adam, and Mark their optometrist. Kate asked me a bunch of questions about my frame preferences and directed me to the frames I wanted, Adam checked my prescription and made sure the frame would accommodate the thickness of my progressive lenses, and Mark took the measurements to be sure the lenses lined up where the center of my eyes were, It was a very pleasant experience. All three of the staff were polite and a pleasure to deal with. Within a few minutes of leaving the store I had already been e-mailed twice. Glasses should be ready the first week of April, and that's pretty darned speedy service!

I want to excuse my accents for leaving the comment that I left before on that day. But we both…read moremust have been overworked. That lady, sweetheart, her employees are golden. Louis will always be my guy. He needs to be promoted. Thank you for the good quality that I invested in my glasses. I will never forget to guys and I will see you next year as a regular

So I have been using another place for several years, mainly cause I don't always want to deal with…read morepeople. I'm glad I came here today! I had my exam done here a few months ago, waited on glasses as I just purchased some elsewhere, my luck changed lost both pairs I had and needed to get some. I walked in and met Courtney, amazing personality, super friendly!! Explained my little dilemma we both laughed. She helped me pick some frames, which I appreciated cause I suck at it. The other guy there too also chimed in so I'm confident I got the right pair.. (ended up getting 2 pairs, plus sunglasses due to the amazing sale). Who can argue with 40% off extra pairs. She clearly recommended the insurance after she heard how I lost my pairs, I laughed then took the insurance cause my spouse would kill me if I lost more pairs.... Check it out if you need glasses, and shout out to Dr Mary!! She's also amazing I found my new store, I'll add photos when I get my glasses but go talk to Courtney if you need glasses or contacts!

I love that they have Pair eyewear that you can try on vs. online only. Erin was very helpful…read moretaking and placing my order. We'll see how it goes when they're ready in a couple of weeks.

If I have a scheduled appointment, why am I still waiting to be seen by the Dr an hour later??? But…read morewait there's also 2 ppl before me! I read the past reviews and they all pertain to Dr wang and how she manages her appointments. I'm at this location only because my store closed in Bristol and my records transferred here. Never again!!! I hv been w this company many years and followed the business in various states, so I know this is not how Americas Best operates. DO BETTER Farmington location, but u won't see me again.

Very well maintained mall. I am from Michigan and my boyfriend lives here in West Hartford and one…read moreday when he was at work I went shopping here and got here around 10:30 and it wasn't really busy which I really liked. All the malls in Michigan are mostly empty and this mall had a store in every thing and they are still adding more! I got me some Lululemon and all the workers in all the stores were amazing and very helpful to me and some amazing chocolate from this new place that just opened up and got me some new underwear from PINK

One of the more popular malls in the area. There's a variety of stores to shop in and there's…read moredefinitely something to suit everybody I come for the sales and the bargain deals! Download the apps for the stores and start earning!

Let me preface this statement by saying I've been going here for many years, so I've had many an…read moreexperience to draw upon. The HIPAA violations are numerous, and the distasteful way the desk staff talk about patients when they don't think we are listening are disgusting. 1 out of every 2 visits are fraught with error in both contact order and appointment. When they are good, it's because they are actually doing their job, not going above and beyond to exceed your needs. As I sit and listen to unprofessional staff next to their cheap coffee maker - I've hit my ceiling for ineptitude. I will be making a call to a regulatory body about this. It's sad I have to look for another doctor because this office is convenient. Reasons to come: location and hours are hard to beat. Reasons not to come: unprofessional staff with observed attitude problems. Many appointments not met timely, (sitting an hour past your given time), contact order not shipped to correct address, and then being lied to about it being ordered when they were not. (Waited x2 1/2 weeks, was told they are on the way, and when I came into the office for another visit an honest staff member told me they were never ordered), noted HIPAA violations, as in patient data seen out as well as patient prescription and diagnostic data being printed within the exam room, and very loud probing questions at the desk when the reception area is an inch from it (I really don't need to hear other patient issues, If I wanted gossip I'd choose a different venue), desk staff constantly on their phone, the list can go on. Come here at your own risk. Formal Regulatory Complaint: 11220761

Top notch service here. This is my go to spot for all things related to my eyesight. I've tried…read moreothers over the years, and nobody has compared to this facility. I've received excellent advice, correct and accurate prescriptions, fantastic service and prompt call ins when compared to my appointment times. It's a comfortable office that's updated and well appointed. All staff are friendly and knowledgeable. I won't go anywhere else for eye examinations. And since they take most insurance plans, it's affordable to boot. Highly recommended.