So I have been using another place for several years, mainly cause I don't always want to deal with people. I'm glad I came here today! I had my exam done here a few months ago, waited on glasses as I just purchased some elsewhere, my luck changed lost both pairs I had and needed to get some. I walked in and met Courtney, amazing personality, super friendly!! Explained my little dilemma we both laughed. She helped me pick some frames, which I appreciated cause I suck at it. The other guy there too also chimed in so I'm confident I got the right pair.. (ended up getting 2 pairs, plus sunglasses due to the amazing sale). Who can argue with 40% off extra pairs. She clearly recommended the insurance after she heard how I lost my pairs, I laughed then took the insurance cause my spouse would kill me if I lost more pairs.... Check it out if you need glasses, and shout out to Dr Mary!! She's also amazing I found my new store, I'll add photos when I get my glasses but go talk to Courtney if you need glasses or contacts! read more

I want to excuse my accents for leaving the comment that I left before on that day. But we both must have been overworked. That lady, sweetheart, her employees are golden. Louis will always be my guy. He needs to be promoted. Thank you for the good quality that I invested in my glasses. I will never forget to guys and I will see you next year as a regular read more

I went to this target optical after getting refraction done for new lenses . I inquired about the new anti glare lenses to combat the blisteringly bright new automotive headlights . They told me about the updated anti glare treatment target now has for glasses. They wereslow patient and in-depth in their explanation . I elected to go with the anti glare treatment and transition lenses . I was hoping that my first night drive would be different . The first night the glare was gone but then headlights were bright pin spots By the second night drive my eyes had fully adjusted , the glare was still gone but additionally the headlights were no,longer bright pin spots but just headlights This is not a set it and forget it deal If you maintain a clean windshield If you keep your new glasses clean You will notice a serious change for the better Also the anti glare treatment has to be protected. I asked the technicians to instruct me in proper maintenance of anti glare lenses and they were more than happy to oblige. They told me they had cleaning kits that they sell but they also how to clean the lens perfectly if I didn't have a kit Also the driving during the day with the anti glare lenses is much different in a good way I would rate the improvement as 80 out of a hundred percent in night driving. But you have to keep the lenses and your car windshield clean to get to that level and stay there read more

Target optical in new Britain/west Hartford has been our go to for years, dr fedus is exceptionally nice and takes good care of our family of 4 who all need glasses. The selection is good and luckily our vision insurance has decent coverage. Caroline is our fav go to to help us with picking glasses and getting them ordered she's peppy and honest in how the glasses frame your face and has great suggestions. read more

The staff there is very nice. The service was exceptional great The young lady that waited on my mom didn't rush her, I will always remember the kindness and patience. Target Optical could not have hired a better staff. I will be going there for future service and recommend others as well. Happy New Year to you all, and many thanks. If Target were to give out bonuses and awards, theses are the group of people who deserve it and more. Theresa Hayley and Dolores Mullen Many thanks read more

I went to Target Optical in New Brittain for my eye appointment and new glasses. I was treated so kindly by the staff as I waited for my eye exam. The gentleman eye doctor had a great sense of humor and was very thorough. I cannot say enough about how fantastic the staff was. They were helpful in helping me make a selection with frames that fitted me well. They explained what my insurance paid and what I was responsible for and was given a print out. I picked up the glasses today and they are perfect! The prescription is spot on! I will be going back next year for my eye exam. I was treated in a friendly and respectful way. read more

Target Optical - My new glasses. - Eyewear & Opticians Near Me - New Britain, Connecticut

Dr Mary was wonderful so patient. I was having a little difficulty with my contacts .She took her time with me I didn't feel rushed. The following staff Caroline, Matt and Louis were extremely helpful and a pleasure to deal with. They all took their time and explained about the different lenses that they offer and recommended what would be best for me. They also gave me feedback on the frames I picked out. They were extremely helpful The entire experience was great. I will definitely be a returning customer. read more

Dr. Mary Fedus was so nice & sweet; she helped fixed my broken glasses so I wouldn't need a new pair.

Mary was wonderful! Quick and clear yet personable. Staff were friendly and helpful. I wish they'd sell prescription goggles so I could get it all done in one trip. read more

This used to be my store for Eyeglasses. This time I waited three weeks without being notified they were ready. An hour after leaving I get notified. Wish Mark was there. read more

The eye exam I received here was one of the best I've ever had. The optometrist was very engaged and made the whole experience fun.

Mark gives exceptional service. We came in to fix my son's glasses. He seemed to be the only representative servicing in store clients. He finished up with one family, acknowledged our presence while doing so, and immediately came to help us when he was done with them. He quickly fixed the spectacles and even injected some humor. Good experience based on our interaction with him. read more

Horrendous customer service. Paid out of pocket for exam ($65) and glasses (@$300) when I submitted my claim to my insurance, they said target sent my prescription glasses claim coded as cataract surgery?! The insurance had already paid target directly. When confronted, target continued ro make reimbursement impossible. I received a $50 gift card so far and am still in the process of filing complaints, over two months later. read more

DO NOT GO HERE. I came in for a regular eye exam and the doctor is overall a very nice human, but not very good at his job. He gave me a prescription that was way too strong. I went back in to get it adjusted, and instead of giving me a full new exam he used his "best judgement" and just wrote me a new prescription. The new script was so bad that my old glasses are better in comparison. I have now gotten 2 pairs of glasses made with inadequate scripts. Also, the doctor is never available when I call in. Not helpful at all. read more

Do NOT get anti glare coating on your glasses! It causes terrible daily film that is totally impossible to entirely remove.

Dr Mary Fedus is an independent contractor with Target Optical. Apparently Dr Fedus has a hard time reading clocks. As her first appointment on a Saturday she is already late in fact she has yet to arrive. The staff here was advised 10 minutes ago that she was five minutes away. Due to math and vision issues I suggest you find another vision care professional. Professional being the operative word. read more