Once again my experience with Dr. Evan's and MyEyeDr. was perfect from beginning to end. I was…read moregreeted immediately by Christie who took my information and led me to the pre-exam room for a few tests in preparation for my exam with Dr. Evans. The actual exam was thorough but extensive efficient and fast. The frames options are a bit overwhelming as they offer every brand and style one can imagine. I ended up choosing a pair the eyewear consultant suggested for me. felt comfortable and at ease throughout my time at MyEyeDr. I look forward to returning to them as long as I'm able!

The office in Fort Mill, South Carolina has to be one of the worst if not the worst eye care…read morecenters. I've been waiting almost three months for my glasses to be replaced. Whenever I call to see if my glasses are ready they kept saying they should be in soon and that it's the labs fault. It's been almost three months when they originally told me two weeks. They put the blame on the lab and the my insurance company. Today the receptionist went to get the dr and put me on hold while I was still speaking. Very rude and unprofessional. I do understand that it may not be directly the fault of the office. But since they are the ones up front handling things they are partially responsible. Today , again I was given a date my glasses should be ready. Which is June 2. If my glasses are not ready as promised and if they don't have the same prescription and detail as I had for my original pair of glasses, I want a full refund of the money I paid out of pocket. This type of service is totally unacceptable, intolerable and unreasonable for someone that needs glasses to be expected to go almost 3 months without them.

Great selection and great prices. They helped me get my new glasses fitted properly once they…read morearrived and I am very happy with them. Thanks guys!

I recently purchased my glasses in the Orlando Florida store and was visiting in Charlotte North…read moreCarolina. I realized I left my eyeglass cleaning cloth home so I went to the Southpark store to request a cloth. My glasses were high end and cost $630. The employees in the store were rude and not at all helpful and I waked away angry. So I contacted the corporate office to complain. Within 24 hours I received a very nice call and was pleased with the response and actions taken. So I will continue to use Warby Parker for my eyeglass needs.

I've been going to Visionworks for four years. I am pleased with the service. Thorough eye exams…read moreare readily available. Frame selections were classy and moderately priced. I opted for Calvin Klein. The frame shapes are categorized. I prefer rectangular shapes. So the frames are all grouped together and you can stay in one section. I received a text message when my glasses were ready. It took about 8 business days. I am thoroughly satisfied.

Staff was initially helpful during my appointment. Tried to upsell a lot but that was expected. I…read morecalled about 2.5 weeks after my appointment to check in the status of glasses I ordered. I was connected with an AI voice that told me my order was shipped and would be expected in 3-5 days. I called 4 days later and the voice said the same thing. I was not able to get connected with an actual person After almost 4 weeks I was finally connected with a person that let me know my glasses had been sitting there and they were unsure why I wasn't notified. This is the second bad experience I've had with Visinworks and I am totally turned off from coming back.

I had a great experience with Ginger. She is always kind and helpful. She doesn't rush me when…read morepicking out new glasses and she answers all of my questions.

I stopped in today with my wife to get the glasses she bought here adjusted. I don't know if they…read moredo free adjustments for everyone for all frames, but they definitely do them here. Quick, easy, friendly. It was a pleasure to watch. I'm going to be needing my own eye exam soon enough, I'll be here. [Review 10648 overall, 416 of 2019.]

Great business that's been around for years in my hometown, I've come here for years since…read morehighschool. Even after moving all the way to rockhill to give them my business the ladies in the front are extremely professional and friendly and the doctors are always honest and give the most professionalism.

I had a fantastic experience with Waxhaw Family Vision Care! Brittany was absolutely caring and so…read morepatient doing all the testing machines with me explaining what was needed for each step! Lionel was wonderful and took his time helping me get glasses I really liked and that complimented my face shape! Dr. Cress was great at making sure I understood all the test results and plans moving forward. Wendy was extremely welcoming and very kind! I highly recommend this amazing practice for their outstanding staff!

I had an awesome experience today with the entire staff at Piedmont EyeCare Associates! From the…read moremoment I walked in until the moment I left, they were super helpful, kind, caring, and had a great sense of humor. You don't find ANY of that in this day and age in a doctor's office. Most of them make you wait at least a half hour and then can't wait to get you out ASAP with zero emotion or class...like a bunch of ZZZZZZOMBIES!! Thanks for changing my perception and image of what a doctor's office can be like. They have set the bar very high and I wouldn't recommend anyone else to be the team that cares for my eyes--now and in the future. I especially want to thank Maria for assisting me in picking out an extraordinary pair of exquisitely cool glasses. She is the utmost professional, very knowledgeable at what she does, and has a great sense of humor. She is the BEST!! I can't wait until my new spectacles arrive! Thanks again to Maria and everyone at Piedmont EyeCare!! You made my day and restored my faith at least in the eyecare profession!! See you again soon! SUPER SATISFIED, client, Brenda

NOTE: This review is not regarding the skill of the optometrist at this location. This review has…read moreto do with issues related to communications from this optometrist office and the professional acumen of the staff. You don't have to read the rant below. Here's the issues: 1) Off-putting and excessive security for an optometrist office, 2) Electronic Health Records system questionnaire that doesn't value the patient's time, 3) Incompetent office staff (scheduling appointments within insurance parameters). There are other optometrist offices that provide better customer service. For more specifics: To start, greeting clients with a locked door. I know that it is the 21st century. Certain neighborhoods can be rough. Is Blakeney or Weddington a high crime area? I don't think so. So, why is it necessary to have everything but a retinal scan to get into the office space? So you had someone come in and grab some frames - once (Oakley frames cost about $15/pair to manufacture, you may pay $100/pair). Stop treating the vast majority of people as if they are going to repeatedly violate the security of your business. Between your profit margins and your insurance, you can handle the shrink. Next, let's address the Electronic Health Records system (EHR) that is designed to consume mass quantities of patient time asking questions that are sometimes patently ridiculous. Men cannot get pregnant, this is basic biology. In a digitally active online form in the 21st century, why after acknowledging that I am a man would a form ask me if I'm pregnant (this is a "sex" question, not a "gender" debate)? No reason other than wasting time/energy. Why would such a system not retain information from prior visits and simply ask for changes and updates to previously reported information? Its not a HIPAA thing. Is it because you don't value the client's time? So, you really are going to ask me to fill out this complete multi-page form again for another appointment next week - really!? Finally, lets talk about the importance of scheduling appointments that acknowledges the world of health insurance that we live in and that funds the very existence of the modern optometrist office. When a client completes an appointment and the optometrist tells the person at the front desk to set them up for their annual appointment, it is not a stretch to think that part of the scheduling algorithm would be to include insurance requirements for the ANNUAL check-up. So, imagine my disappointment, when I show up after completing the forms, working my way through security, and the front desk staff asks, "So, you're going to be paying for this visit out of your pocket?" No, I pay a monthly premium so I don't have to. Now, to make it worse, I have addressed these same issues - in writing - to the company at least 2 years ago. They haven't done anything to change them. This optometry office needs significant improvement.

I have been going to Dr. Leighton for 10+ years and have NEVER experienced anything but superb and…read moreprofessional service. De. Leighton and his team have made each and every encounter top notch. He enjoys conversing with his customers to make them comfortable and welcomed. I will continue to go there until I can no longer "see" my way there. Thank you, Dr. Leighton for all you and your staff have done over the years. Keep up the good work.

I was referred to Dr. Leighton, because no other Optometrist has been able to give me a correct…read moreprescription. I was hesitant at first, becuase of the drive, but he is SO worth it! I was told, Dr. Leighton is fantastic, and HE WILL get your 'tricky prescription right, guaranteed". How right they were! He NAILED it, took me out of toric lenses, into bifocal lenses, that every other Doctor had me in, and, even though I have Astigmatism, these lenses actually WORK! He spent well over an hour and a half with me, making sure that he got them 100% perfect. His staff is incredible, too- Jennifer was warm, friendly and really "knows her stuff"- she's been working with him for years now. I cannot say enough about Dr. Leighton and his practice- he gets my HIGHEST recommendation (not easy to get)! Thank you, Dr. Steve! :)

Your response was just a generic template that doesn't reflect what actually happened…read more Over just 2.5 months, my prescription was changed three times and the glasses were remade four separate times. Despite all of this, I never received a usable pair of glasses. Suggesting that I "reach out" again ignores the fact that I already did that multiple times. At this point, the only reasonable solution is a full refund so I can return to VSP and have the prescription and glasses made correctly elsewhere. I'm posting this update so future patients understand the full context, because a generic template response doesn't match the seriousness of the experience.

From start to finish, excellent! Very knowledgable, patient and did I mention my new eye wear?…read more Amazing!!!