Good news- buy Ellis HVAC. We limped along for 10 years with our old unit..as the Ellis team…read morepatiently repaired again & again...until we were finally able last year to buy..Today 2016 the Ellis team ... Jarrod, Adina and others give us peace of mind. Posted to help friends find a great HVAC service team. ( Also provided a great 0 APR % payoff plan ). Check out Ellis, we are thankful !!

Having worked with this company for over 20 years, we have been 100% satisfied with the service…read morethey have provided over the years on three different homes. Jarrod even replaced our upstairs unit last summer at a more affordable price and faster install than a 2nd quote from another company. Likewise, all their techs have been great, helpful, timely, respectful, and technically savvy. Today, I got a collections call from their admin saying we owed over $600 for service from two months ago. We have always paid same day by check so I was perplexed and surprised by the accusatory nature of the call. When I called back to let the admin know the check number and the date the check cleared, she started to tell me how the guys don't log things in the system and that it's a problem for her. No apology for the inconvenience, the accusation that we didn't pay, or mistake on their part. I stopped her cause, honestly, I don't have time for that and was a little annoyed at this point. I told her that I really didn't appreciate how hot she had come in earlier and she was instantly offended BY ME! Do better, folks. Know who you're talking to before you fire off at a long term client. I'll still use them cause Jarrod and his team are awesome but some common courtesy and respect go a long way when dealing with topics that are tricky like collections. One more thing, if a client gets upset because something YOU did, perhaps it's an opportunity for you to take a beat and reflect on your client service skills.

An amazing team that does an amazing job. They make each customer feel like they are #1. Our…read morefavorite HVAC team for business and personal!

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

I needed all new everything and Phil did an amazing job putting in new ductwork. I love my new…read moreheating & air conditioning system! It is very efficient! Thanks guys!!!!

Keep moving my appointment. He was suppose to call this am to confirm for tomorrow, when he never…read moredid. I reached out, as he texted me saying he MIGHT come on a different day. When I stated, I was disappointed, he stated yelling and hung up. Extremely unprofessional. If you actually want timely service - don't call PHIL.

They were bought out by NearU in 2022 and are now private equity owned high price poor service…read morecompany. Full review... I would not recommend Ideal, and I will never use them again. Based on my experience, their pricing is excessive, their explanations were not credible, and they did not stand behind their installation. In November 2024, Ideal installed a Trane XR14 for about $5,500. It did not make it through more than one cooling season before developing a significant coil leak requiring replacement a few months out of Ideal's labor warranty. There were red flags early. Within 72 hours, they had to come back multiple times. Ideal tied the new AC coil drain into the existing furnace drain line. After that, the original furnace drain trap connection leaked (photo). I told them I believed the old glued joint was disturbed during install as they moved it to tee in the new line. Since the joint was old, I offered to split the repair cost, even though the problem appeared immediately after their work. Despite photos, Ideal required $150 to send a tech to diagnose and quote repair. They quoted about $750 to replace the drain trap, P-trap, and tee. Their own technician said parts were under $75. I looked up the parts: part 20171701 was about $16.72, and 3/4-inch pipe, P-trap, plus tee is under $20. That quote appeared to be hundreds in labor for a small PVC repair. A licensed plumber fixed it for $100 in under 30 minutes, including a new OEM drain trap. To me, that is not standing behind your work. That is charging a lot for something that appeared to result from the installation. The unit was serviced by Ideal in August 2025 before it went out of warranty and was seemingly fine. On May 3, 2026, when I turned the AC on, it was short cycling. Ideal found a "significant" coil leak. The Trane part was covered under warranty, but Ideal wanted about $3,200 in labor to replace the coil (photo). They claimed it would take two people a full day. For comparison, I received competing quotes for the same work -- drain, swap coil, replace dryer, nitrogen test, vacuum, and recharge -- for $1,200 and $1,500. After I pushed back to service manager Mark, he reduced the quote to about $2,000. Ultimately, another licensed HVAC technician replaced the same warranted Trane coil, IN ADDITION TO my blower motor, for $1,200 total in 3 hours by himself. There are still good companies who charge by the hour vs inflated flat-rate prices. During my call with Ideal, I also discussed my blower motor. Ideal previously said it had shaft play. When I said my regular HVAC technician could replace it for $429 including the part, Mark chuckled and called him a "hack." He said the motor alone was close to $1,000 and suggested I would get a non-OEM cheap Chinese motor with the wrong speed that would not work. That did not hold up. The OEM Goodman motor part number is 0131F00041S. It is nowhere near $1,000. Ferguson HVAC Supply quoted me $88.97 for the OEM Goodman motor. The OEM motor pulled from the unit is made by Zhongshan Broad-Ocean Motor Co, in China. The motor Ideal claimed would be a cheap Chinese knockoff was replaced with a verified OEM Goodman motor, also made in China. When my technician removed the old motor, he found zero shaft play. I still have the motor and a video. Based on all this, Ideal's pricing and recommendations should be questioned carefully. In my opinion, their quotes were inflated compared with actual parts costs and other HVAC labor quotes. Customers should verify any major repair recommendation or part-price claim before agreeing to pay Ideal. Lastly, the timing left me with serious questions. Ideal serviced the unit in August 2025, before the labor warranty expired. When I turned it back on May 3, 2026, it short cycled and Ideal diagnosed a significant coil leak. I cannot prove what Ideal knew in August, but if the leak was present or developing then, waiting until after the labor warranty expired would obviously benefit Ideal financially. That timing and everything above destroyed my trust in this company.

Do NOT trust this company. They installed our system and less than 2 years later, it started…read moreleaking refrigerant. They sent a technician out who "couldn't find" the leak and wanted to charge us almost $1000 for a nitrogen test, the standard for our area is $200-$400. They promised a free leak check before they made us do the nitrogen test and then changed their mind and said they could only stand by what they promised if we signed up for their maintenance program. We found an honest contractor who found the leak in 2 minutes and charged us less for the entire repair than Ideal would have charged us just for the materials. They were literally 3x more expensive, with HORRIBLE customer service to boot. Save yourself a headache and avoid Ideal Services.

My AC was not keeping up with the hotter days so I called in for a service on 5/28. The service…read moretech was there within a few hours and had me back up and running in 30 minutes. Highly recommend and will use from now on.

Jaylen the professional and Kristi the dispatcher were incredibly polite and helpful throughout the…read moreentire process. Our AC stopped working and they came out within an hour. Jaylen not only refilled our freon, but was conscientious throughout his time in our attic and in our home. We hope to have Jaylen come out for us again next time!

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old…read moregas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

Arrived on time. Repaired unit in 20 minutes. Reasonable rate. Will use them again if needed. I am…read morequite picky about pretty much everything and I was very pleased. lol

Had an issue with the AC at my rental home and my normal AC company couldn't make it and my tenant…read morewas in 90 degree weather. I called Air Quality they sent someone out the next day and checked the system. Came in at the quote they said and they were easy to work with.

Inexpensive maintenance but $878 for an $81 condensation pump and cleaning the drain pump was way…read moretoo high. I hired another smaller company and paid half!

More like unreliable Heating and Air. This company is a joke. My apartment complex contracted…read moreReliable AC and my new unit installed in April has failed 3 times so far. Condensation keeps building and will trigger what is known as a float switch and shut off the entire unit. 4 different technicians came by to try and fix it. The last one came Thursday 7/9/2026 and it failed this Saturday! One technician just said I don't have the tools to fix this and left. Whatever you do don't hire these people for any service. They are incompetent and unprofessional.