We had J & S install a Mitsubishi heat pump with three mini-split units in our house this June. We…read morewere very happy with them! Stu has many years of experience in the field; he was knowledgeable, thorough, and clear in his explanation of the system's operation. He has answered all our follow-up questions, post-installation, as well. His wife and son are also part of the business; they were all a pleasure to work with, and we would recommend them to anyone!

I've been using J&S heating and cooling for approximately 8 years . They worked at my dad's house ,…read moreand multiple rental properties I own , and routine maintenance on my home unit . Great people great business always accommodating . Most recently they installed a new AC unit for me . Their prices were significantly less than many of the other HVAC companies locally . They are a small private owned company so be patient with them especially during times of high demand for service , cuz everybody wants to be first and they do the best they can to accommodate everybody . Bottom line is the quality of work they do , their price compared to other businesses who have huge overhead expenses , as well as the personal attention that they give to their customers is unparalleled . You're not going to go wrong going with these guys , they're honest and not Crux like so many of the HVAC companies out there are . You guys do a great job!

I was in need of propane and was guided to Bove fuels by an acquaintance. Being a "Yelper" I turned…read moreto my fellow Yelpers for guidance in using this recommended supplier. Because I am a user of Yelp, I am aware most reviewers of businesses that are not restaurants, will only post reviews if they encountered negative service, it's yelper, err, human nature. Because all the reviews were negative and dated, before making a final decision, I called Bove. I explained my reservations to do business with them based on the reviews I had read. I was put in contact with Mike S. who called me almost immediately and set up a convenient time to discuss my concerns, in person. To be honest, I was thinking, oh great, they're sending me a former used lemon car sales man to convince me to give them try. Upon meeting Mike S. I immediately assessed he was an honorable person and he genuinely and frankly discussed the Yelp reviews. He stated "give us a try and see why we have been in business for xx years". I forget how many years he stated. I will update my review if needed, but currently I am quite happy with the service I am getting from Bove Fuels. I would suggest giving Bove a call if you have concerns based on these reviews. ---- Review update I have now been with Bove fuel for over one year. In that time I have had multiple deliveries, all automatic. I was contacted recently to remind me to unlock my back gate which I had a carabiner(climbers hook) affixed and had forgotten to remove. Driver stated he would do other runs and return later if gate was locked. Another call was due to my contract expiring and I overlooked the renewal letter. I called and Mike Sullivan was again very helpful in this matter. Looking forward to another year with Bove.

A few years ago this was a great company. They changed to some kind of new software or system…read morechange and automatic is always messed up. Fortunately I will be moving soon, and so happy I will not have to deal with this company any longer.

Called for a plumber as we had our pipes burst and the person they sent, Xavier, was absolutely…read morefantastic. He not only identified the problem, but showed us how it went wrong in the first place and tested his fix three times befoe leaving to be sure it worked. Additionally, we were given direction for what to do in the future in the off chance things went wrong. Very pleased and would absolutely call on Xavier/Grasshopper again.

I've had a previous experience with Grasshopper Heating & Cooling, as they did install a hot water…read moreheater for us in the past at our old home. We were very satisfied with both the quality of the product and their workmanship, which is why we reached out to them again. This time, however, the experience fell short. We scheduled an appointment for a representative to come out and provide an estimate for a furnace (and potentially a full HVAC system, including central air and a hot water heater). The technician came to our home and gave us only a verbal quote--nothing in writing. As most homeowners know, it would be unwise to move forward without a written estimate, especially when comparing multiple companies. We specifically needed a written estimate as part of a real estate transaction that had already encountered complications. After the appointment, I followed up and spoke with our service contact, Joe B., who assured me he would email the estimate. Unfortunately, we never received anything, and because of the lack of follow-through and documentation, they unfortunately missed the mark this time. As a result, we've decided to move forward with another plumbing and heating company for this project. It's disappointing, especially given our positive experience in the past, but communication and proper documentation are essential, and this time it just didn't happen.

I have been doing business with NEPS for around 5 years. Rob has always been my technician and…read morerequested person for the job. From water tank leaks/replacement, furnace / AC issues, water softener installs he is my go to. He is thorough with his troubleshooting understanding root cause before replacing parts. He always explains everything that he is doing and where the issue is. As a female, i appreciate that he doesn't talk down to me which many repair companies do on repair calls. Rob is also very cost conscious for the consumer. He tries to do the fix as affordable as possible without compromising quality. I've never had a call back for the same work. He is honest and trustworthy. Right now, I have a furnace that is on its last leg. He has repaired it in hopes that it makes it to a point where costs come down for me. Not many companies would continue to do that, but Rob does. Highly recommend him for all of your HVAC needs!

These guys just want your money. I had an issue with my furnace (it sometimes won't start…read moreautomatically and I have to turn it off/on to start it). The guy showed up, didn't find anything wrong, charged me $250 and offered to install a new furnace for $12,000. An hour later I got an estimate from a different company and it was $4,000 to install a new furnace. Run away from these guys.

Had a maintenance check done of A/C unit. Dale called ahead before arriving. Arrived as planned…read more Cleaned out unit & changed filter. Checked indoor & outdoor components. Very pleasant & knowledgeable. Answered my questions. Great experience.

The service was abysmal…read more I will tell the story of service master/ Roland j downs plumbers who were hired to clean drains and left water running and an open u bend to my septic tank as often as I can. I will remember to tell people that no manager or supervisor owned or apologized for the behavior. in my opinion, they were dangerous rude and unsupervised.