This place is great. Their level of accuracy is the best…read more Got a first time customer discount which is always nice. Also, they text you when it is ready. Was right on time as well! Great place I highly reccomend this business.

Great place to get anything altered! The place feels very clean, and the seamstress is very…read moreknowledgeable. I don't have many other places to compare it to in terms of price, although it seemed reasonable to me! I would come again. Their time frame takes a bout a week, and they do a very good job!

Great work and even better customer service! I love to support local, family owned businesses so…read morewhen i needed my bridesmaid dress altered, i came across this place! My dress needed the straps to be shorter and my slit was sewed since it was rather high. I also added sleeves to my dress and she did an amazing job! With the extra fabric, she offered to make two pocked squares as well. My sister and I had a very small window in which we needed alterations for her bridesmaid suit and my dress. They got them BOTH done so fast and the work was incredible. Aside from the work, they have great customer service which seems to be hard to come by these days. Highly recommend this place! Would definitely return. More info on cost: I paid $138 for the slit to be sewed, straps to be shorter, added sleeves, plus two pocket squares. My sisters alterations to her suit were nearly the same amount

I brought two old short sleeve shirts in for very small repairs but the owner grimaced and remarked…read moreabout how horribly they were damaged. "How did this ever happen??!", noticing a buttonhole that needed a small amount of repair. She automatically took the shirts and hung them up on her to-do rack making it somewhat uncomfortable for me to say thanks, but no thanks. It was then I wanted to know how much the bill would be, and she replied $24. I then grabbed the shirts off of her rack and bid her a good day. I have seen this same tactic used at different types of repair shops where the owner overly dramatizes what needs to be done and takes possession of the item prior to discussing the charge or getting approval. In sales that's called the assumptive close, where they act as though they assume you will approve the work and pay their price for the very minimal effort required. Don't fall for it. I have just now received a response from the lady's husband indicating that I must have visited a different shop and mistakenly thought I was in theirs. Absolutely not possible as I've been in several times in the past. Perhaps showing the shirts will refresh her memory and also defend my own. For full disclosure, the green shirt does have a small half-inch rip on the back side.

Beautiful work on all clothing and Mimi always there to accommodate you prices reaonable.read more

After trying a number of different tailors in the area, we have come back to Mimi's time and time…read moreagain. Their service is excellent and they turn around quality repairs and alterations very quickly. I've had jeans hemmed and repaired here, athletic wear and vintage sweaters repaired, a couple of suits altered, a zipper changed in a nice dress, and even a leather jacket repaired. They do a great job for a reasonable price every time!

Amazing price and service! Great customer service and the quality of their work shows in every…read moreclothing I bring in to clean. I know they offer ease and convenience of pick up and clean for companies with nice company perks like that. They treat your important clothing such as your beloved wool jacket and silk dress with the best care and service. I can focus better on work and life knowing my clothes are well taken care of. If you're in the area, check them out!

Horrible!! Prepay then I wait a week. Then can't clean cause they don't have the tools.read more

They ruined one of my shirts. Got it back with a new stain that wasn't there before and isn't…read morecoming off. They are also very expensive. Won't be going back.

Absolutely amazing!! Got my wedding dress sleeves tailored here and they did a great job! I also…read morehad them press my dress and it was PRISTINE. But the MOST amazing thing was they altered my fiancés Versace shirt which is silk twill. This is a very complicated and specific job and they did amazing!!! Highly recommend this place for any and all services they offer. Extremely professional, well priced, and excellent customer service!

I had a dress hemmed here. It was $60 and it had a good turn around time. I will definitely return…read moreto this tailor for future needs. The dress was even all around and looks perfect!

Tara is a life savior! I bought my wedding dress here two weeks before my wedding with terrible…read morework done from a tailor in boston and she saved the day! In two weeks she completely transformed my gown to be a million in one product

I called ahead to ask if they offered same-day alterations because I had a last-minute family trip…read moreand was happy to pay an additional rush fee. I even mentioned that I expected to pay an extra $20-25 for expedited service. Unfortunately, my experience was very disappointing. I was quoted $55 just to take in the waist of one pair of jeans--the same price I paid for the jeans themselves. The explanation was that she was setting aside other work, but the jeans were made from inexpensive material and the alteration was relatively straightforward. I've had designer jeans tailored before, including pairs that cost several hundred dollars, and even with rush service I've typically paid around $15-25. What bothered me even more than the price was the customer service. The woman was rude, dismissive, and made me feel like I was inconveniencing her by simply asking for a service she had already agreed to discuss over the phone. If she didn't want to take on a same-day alteration, I would have completely understood if she had simply said no from the beginning. I was also there with my young daughter, and after we left she asked if we had to "see the evil witch again." While kids can be blunt, it reflected how uncomfortable the interaction felt. I have no issue paying for quality work or paying extra for rush service, but I do expect fair pricing and professional treatment. Based on my experience, I won't be returning and unfortunately can't recommend this business.

The woman was super rude to right when I walked in, like I was inconveniencing her by being there…read more I showed her my dresses and looked at them for 3 seconds and she was just shaking her head saying "it's too much work". Then said she'd have to charge me $100 each dress. $300 for 3 simple fixes is crazy. They are simple sundresses with cotton fabric-I don't understand how they could be too much work for a seamstress. I also brought in denim shorts which apparently they don't take... At first I wasn't going to write this review and give her the benefit of the doubt but then I took them to another place in Encinitas and they gladly took everything and charged me $150 for my 3 dresses and 2 pairs of denim shorts. I normally don't write reviews like this but it was such a negative experience.

Excellent customer service. This business responded promptly to my service request on Yelp! to have…read morea pair of pants hemmed same day for a business trip. This was early on a Saturday morning. I was instructed to arrive when the store opens, and theycould have my pants ready by the end of business day. I dropped off my pants at 10 AM and received a call at 11:30 AM that my pants were ready for pick up. The pants were perfect, and the cost was very reasonable. The staff was incredibly friendly and professional. I found my go to place for alterations in San Diego!

I came to Primo Alterations due to the excellent reviews and they did not dissapoint! You truly get…read morethe quality of work you pay for here. Isis was great and did a perfect job on my wedding dress. All the staff is helpful and friendly. I went back for a couple of other minor outfit alterations just a little over a week before my wedding day. They were able to get it done even quicker than I anticipated and again I was very satisfied with their work. Excellent quality and service. Thank you!