The absolute worst. Survant installed the HVAC systems for all of the homes in our new…read moreneighborhood, and they cut every corner possible to do it on the cheap. Our system is undersized, and this has been confirmed by multiple other contractors who I had look at our home. They used cheap over-the-door passthroughs that let in light and noise and don't provide sufficient return, they put in undersized duct work and an under sized A/C unit, and they tell me that when I can't get my daughter's room below 79 degrees that everything is working as expected! I called multiple times in the last few weeks trying to speak to someone about the issues I'm having and they won't even return my calls. AVOID this company at all costs, or you will end up paying for it down the road. I'm looking at a $6k bill to have another company come and fix the mistakes this company made.

We have been using Survant for a couple years now and have always been extremely satisfied with the…read moreservice provided.

We had a chimney cap that needed to be fastened and caulked…read more I called this morning and let them know I needed it done today if possible because of the storms coming this week. Austin out and let me know that he would come over and handle this before the afternoon was up Once he arrived, he was very professional and timely. He finished the repair in a half hour and was able to keep the cost down on my end considerably. I highly recommend this company to anyone in need of their services

Grant from Elite Heating and Air Conditioning came out to service our furnace and air conditioner…read moreas a part of our service agreement. He was very professional and communicated well. When he showed up, we found a puddle of water under the furnace and over part of the basement. It was because one of the drains was partially clogged. He opened up the furnace, cleaned it out and drained the backed up water. He then completed the service and maintenance on the unit without any problems. There was no charge for his visit, as it was part of the yearly maintenance agreement. I was originally hesitant to purchase the maintenance agreement but after this visit I felt good that I had it. I would highly recommend Grant and Elite Heating and Air Conditioning. Thanks!!

Russ is a very energetic and attentive contractor. Extremely conscientious about his work product…read moreand definitely not afraid to stand by it. He has a passion for what he does and it shows. I definitely recommend Hoock's Heating and Cooling.

When we bought our new home the ac hardly blew, it IEP getting so hot inside and never shut off all…read moreday long or even close to keeping up. The kids rooms were hitting 90° most days. After opening up the crawl space one day and noticing how cold it was I grabbed knee pads and decided to investigate the ducts underneath myself. Upon inspecting it the flexible duct was ripped away 3/4 of the way and pouring the ac into the crawl space vs the home. Water was leaking like crazy and had fill it it and made it hit the ground and still dripping like crazy. I called another company first who said they could come out that night or the next morning between 9-11. Around 12 they called and said they would need to do an install and it would be about 3-4 weeks before they could come out. So I called around company to company to company and no one could fit me in for at least a week if not weeks. But if I didn't have ac they could get me in faster but since I still had a tiny bit it wasn't their priority basically. Hoock's answered and said he could get someone to me later that evening but it may be sorta late and if that was ok. I said YES of course!!! Maybe an hour later he called and said they got to another job and their unit was froze so until it unfreezes they couldn't do much so someone would be on their way to me. When he got here he cleaned the ac unit good and said it needed a new capacitor and the unit was down. He fixed it and I had some air again. Went under to see what all he needed to fix the duct and came back the next morning with everything to fix it. By the time I got home from work it had all been fixed and the house was cold. The ac actually kept up and would turn off periodically vs running and getting hotter and hotter. I will use this company over any of the 30 I tried to call and wouldn't even help us. Oh and the installation of the one company was the same than everything Hoock's did which was way more and two visits. My old landlord called me today to get Hoock's info cause I was telling her about what had happened and she wanted their info for the next time they needed help.

Thank you Brandon Nicholas for fixing my ac unit!! I came home from work yesterday and it was cool…read morein the house. You have no idea how grateful my pets and I are. Backstory: I had gotten a new ac unit installed a year ago but it never ran well so I assumed it was too hot outside, bad windows, insulation issue and had purchased 2 window units to help keep it cold inside. I've known Brandon for a very long time and was just casually complaining about my HVAC issues, then he had me check some things out to find that the previous installer completely did a hack job. I was lectured about using "friends of family" who aren't properly licensed and certified...but then he fixed it for me quickly. The price was very reasonable and the amount of care and thought he put into worrying about me and the dogs meant even more 10 out of 10 would recommend him to anyone requiring HVAC services

I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

This company does not disappoint! Great knowledgeable technicians. There are a lot of choices,…read morebut this company is the greatest!

I have been a customer with Stay Cool Climate Control for some time. They are a Family owned…read morebusiness that cares about their customers. They give fair pricing and do put their customers first. Highly recommend!

Next day service. Service diagnosis and fixed within 2-3 hours for mine. Tech was thorough and…read moreknowledgeable beyond my capacity, couldn't trick him. You pay the price for what you get. He didn't even try to upsell me a entire unit and all have in the past. Definitely, use these guys again.

Mike came out to the house to give a bid. Never got one. The office staff, Sherry, quit…read moreresponding to my husband, so I called....she said she'd have the quote that afternoon....NOTHING. I called daily for one week, even asked them to let me know if they just didn't want to bid...CRICKETS.

I needed my gas fireplace looked at and Ronnie was the man!!! He was absolutely wonderful. He was…read morequick and too the point. I will be using this company for all my needs. Thank you again

They were very knowledgeable and answered all our questions promptly…read more The price was better than others we received. Installation was on time and very clean and professional. We are very happy with our new HVAC system.