Jefferson University Hospital is no long associated with this facility. It remains part of the…read moreTriState Imaging organization. Stopped in this morning to have my guest obtain chest x-rays. The office was clean, bright, and comfortable. The staff was professional and courteous. Our technician knew his stuff and took us promptly, adapted to the language issue, and performed admirably. We were in and out in about 30 minutes.

I have used this facility for my mammograms twice. I do not like how they make you pay up front…read morefor what they THINK you might have to pay based on how much your insurance will cover. They over charged me the 2nd time and when I try to contact their business office to ask about it, I always get directed to the voice mail. No matter what time of day I call, their "representative are busy helping other patients". Finally I called their office number (which really doesn't get you to the office but a call center with operators that make appointments for you). The rep tried to contact the billing office with me on hold, but even she couldn't get through. In my mind, this is terrible customer service.

There is nothing great about getting a head scan. But the receptionist here made my welcome so easy…read morethat I was relaxed immediately upon laughing with her. The lobby is spacious and very clean. The tech was friendly and knowledgeable. The MRA machine is out dated and to be upgraded in the near future. But like myself old is still good, functional, and gets the job down right.

Their web page says they take "Walk-in X-ray" appointments. It does not say that you need a…read morereferring Dr. I drove over there to be rejected at the counter.

The people up front are ridiculously rude and seem to go out of their way to make you feel stupid…read morefor not knowing certain things. Once I was in the back for my scans, the people there were a bit nicer. It's so sad that in healthcare, when people are already suffering, to be treated this way. I always felt like if you hate your job so much why not just find a new job instead of talking down to people that are in pain?

The staff was very nice. The availability for appointments was great. The location and inside was…read morejanky. It is in a strip mall. And not an upscale one. Didn't offer to change music. All of these add up to a 3 or a 2 star rating. What makes this a 1 star is: my orthopedist said this was the worst MRI scan he's seen in his entire career. So bad he couldn't make a diagnosis and is requiring me to get another one. DO NOT GO HERE. IT IS A WASTE OF MONEY.

I've been going here for imaging for over 15 years or more. I usually have no issues creating an…read moreappointment. The waiting room wait is usually not long though I tend to schedule either very early or very late when it's not busy. The MRI machines here are clean. I haven't had any issues. They prep you well and ensure you get earplugs and the an additional ear muffs over your ears. They give you a blanket to keep you warm and if you need additional they will give them to you. I've had many brain MRIs, an elbow MRI (external MRI where you only place elbow in and you sit in a chair), CT scans, X-rays, ultrasounds and more. My experience is always a good one. The staff are friendly and caring. The temperature is fine in here. NOTE: effective January 1, 2026 this location and all RAI locations have changed over to Princeton Radiology. They will merge all patient files together. I am ok with this as I always like Princeton Radiology on Quakerbridge road.

The ultrasound was handled with care and precision. On the other hand making the appointment was…read morecruel and unusual and probably was at odds with the Geneva Convention. Ninety minutes on hold with their stringent payment options dunning me in an endless loop. Three stars for the professionalism of the test.

Awful experience with tech Jennifer who refused to provide me with ear plugs for MRI.read more

Another really great experience with JOI! Susan and Amanda were amazing and extremely professional…read more They both did a great job explaining and answering all of my questions. They also made being there a lot less stressful with their upbeat attitudes, which I think is extremely important for everyone. I absolutely recommend the Malvern JOI and "Betsy" Thanks for all you guys do!

Its been a year since my first review and I'm happy to say they are still the best, with the…read moregreatest team out of all the facilities I've gone to. Love Princeton radiology quakerbridge rd.

I brought a friend here for testing. There were several people in the waiting area visabilty upset…read morefor various reasons. Soon we understood the frustration as we too experienced issues with wait times and mixed messages from the front staff along with a lack of professionalism. I would not return here for imaging. If you are capitated to this facility I'd pick a different location to try. There are two others not far.

All radiology from scheduling to execution was smooth. Would not recommend mammography here…read more Rushed because it was later and girls wanted to leave, left sitting in a cold room with a gown that could have fit 5 of me for an ultasound. I will not say anymore from here. Did not care for the whole mammography process. Front desk very efficient and pleasant.

I had an MRI and was very anxious about it. My technician put me instantly at ease and made sure I…read morewas comfortable with everything that would happen. The registration process was easy. I was able to do it all on line so when I got there I didn't have to wait. The facility is beautiful. All of the staff were courteous and welcoming.

I've been going to Red Bank Radiologists for the past 25 years or so. I have never had a bad…read moreexperience. The office is extremely clean and the staff is courteous and experienced. I feel that I am in very good hands and the communication is there. They usually don't let me leave until they have reviewed my mammogram so that I could feel peace of mind. They also send a written report to me and my doctor on a timely basis. I find that the equipment is totally up-to-date and I can depend on its accuracy.