Friendly people, friendly atmosphere. I'll give them an added bonus for their hospitality, which included complimentary coffee that was actually pretty good! The place was clean, and they even had Christian music on the radio. However, they were very overpriced for the work that can be easily done for less than a quarter of the price. read more

Went in with a minivan that was running fine for routine 100,000+ mile maintenance. Spent $1,700+ and got back a vehicle that literally had to be jumped to start to leave the parking lot. Hadn't had to do that before. Has had to be jumped several times in the next few days (not resolved yet). Took it back to the shop and they say batteries (main and auxiliary) are bad. Both are less than 2 years old and had been working fine and had zero issues before going in for preventative maintenance. What changed? Hmmmmm.... read more

ZERO STARS SHOULD BE AN OPTION! Disgusting Experience - Taking Advantage of a 21 year old kid My 21-year-old daughter took her car to Jeffrey's after previously speaking with them about a noise and needing an alignment. They told her she needed to replace her tires first before they could do the alignment--so she did, spending over $300 out of pocket to make sure everything was ready. When she dropped the car off, they assured her there would be NO charge for diagnostics. Fast forward: they hit her with a $5,015.75 estimate, $150 diagnostic charge, and still didn't even do the alignment due to supposed "extra parts" no one mentioned. Oh by the way, which Tu Do that is $1800 for a $65 alignment ...interesting! No one ever called her for, updates, or even a heads-up. Zero communication. She even told them when she dropped the car off that she needed it back the next day, and they said, "No problem." But by 4:30 PM Friday, still no call, no car, no update. When I called to get some answers, I was first met with confusion by Tony, the service manager, who had no clue what was going on. Then he passed me off to Aaron--who was disrespectful, defensive, and flat-out rude, and then hung up on me mid-conversation. Let me repeat: they charged her $150 her for "diagnostics" that were supposed to be free, kept her car without doing the work and now won't do the work- and say to come pick up the car at 5:30 on Friday . She brought it in for and alignment, and slapped her with a $5,000+ surprise estimate--with absolutely no communication. This feels like a blatant attempt to take advantage of a young woman who's trying to be responsible and take care of her vehicle and do what she is told. Completely unethical, unprofessional, and unacceptable. DO NOT take your car to Jeffrey's. You will regret it. read more

Throughly impressed with the timeliness of my repair, the transparency of pricing, and communication. Paul was great at keeping me informed! I was so appreciative they even got my battery replaced with O'Reily's next door; they easily could have left that for me to do! read more

Driving home from work at 8:00 at night is not when you're ready for your normally very reliable car to just die in traffic. As I was waiting for the tow truck, a nice woman stopped to make sure I was okay. During our conversation, she suggested Jefferey's Automotive as her now retired father has once worked there and she could vouch for their work and integrity. And she didn't steer me wrong. Not only was drop off (at midnight) easy, they were very communicative. I had a quote quickly, and my car was completed within a few days. Now my normally very reliable car is back running great. On top of that, they warranty their work for 2 years/24,000 miles! Did I mention they were very kind and friendly too?? If you're a woman who is intimidated by having to have car work done, I recommend Jeffery's! read more

I brought the work truck here for issues with the shocks and alignment. The group of guys were very responsive to questions down to the minor details. I noticed they went out of their way in assisting everyone in a timely manner. Calling rideshares to using their own cars to take people back home or to work. I come to pick my my truck up a week later and the price quoted was what I paid. Very good service! read more

Took my truck in after someone hit my passenger side. The customer service for the collision repairs was great. The work done on my truck was really good. I also had them replace the water pump and do an oil change. Both were reasonable priced. read more

Seemed friendly but actually impersonal, professional but cold. Just not my favorite vibe. After getting an estimate (glitzy, website based, with recommendations for body work and other stuff unrelated to what I asked for), I went to my mechanic that I've always used and got a MUCH cheaper estimate. Like half. And he is always honest about exactly what you need, either just to get by or to prevent problems in the future. Real time, personalized explanations and taking the time to be friendly. Why didn't I just go to them in the first place?? I thought I could get the work done while I'm at work in that area. Not worth it. But if you're into that sort of thing, I'm sure Jeffrey's is just right for you. Or you could go see Robert at Lifetime read more

5 days?!?! to repair??? FIVE and that's after promising in a quicker time frame. These guys used to be great! Now there is no communication unless you call them and then they treat you with zero empathy. The value for the money is not there if you can't deliver on your timelines. You can be slow and provide value or fast and charge more. DON'T be slow AND expensive. read more

Horrible!!! One start because I HAD TOO. We took my van here because they're always putting faith based sayings on the sign and figured if they're a Christian company they SHOULD be HONEST. HA! That was a joke!! Took the van for the AC and was quoted $3000 to fix it. Seemed outrageous so we took it to the dealer. Which is typically the more expensive route. Nope! Not at all the case! Under $1000 and what we where told is not what the issues where. BUYER BEWARE! read more

Jeffrey's Automotive - From the dealer! $3000....outraged at the price we where quoted. I'm sorry we brought any business to you. - Auto Repair Near Me - Watauga, Texas

I came to Jeffrey's because of the great reviews on google. I needed an oil change and was due for a brake inspection. Tech said I needed new rotors, brake pads, and brake dust cleaning. The mileage on my car at the time made me question needing new rotors. I took it to a second shop who said I needed new brake pads and brake dust cleaning but my rotors were fine, all they needed was to be resurfaced as there was limited warping and still well above minimum thickness. In short, my rotors had plenty of life left. It's as if Jeffrey's Auto knew my rotors just needed to be resurfaced but it can be quicker and more lucrative to just replace the rotors, so they recommended that. You have to be careful with mechanic shops. Dealerships are notorious for this, but even smaller mechanical shops may try to get you on unnecessary repairs. Always get a second opinion and where/when possible, have them show you read more

This is the only place I'm taking my vehicle they are the best and quick and reliable. Paul helped me thru the whole process and let me know everything that was done. I will recommend them to everyone that needs any mechanical assistance. Thank you read more

As long as I am in this area I will continue to bring my vehicles to Jeffrey's. Customer service is outstanding! They always explain to me what is wrong and if I'm on site they show me hands on the issue. I am a firm believer in you get what you pay for. I cannot not brag that this is a Christian owned and operated business. I've never been spoken to with any tone nor heard any offensive language. *Mechanical or body work Jeffrey's has my business and will always be referred by me.* read more

UPDATE: 7/27/18 Andy from Jeffrey's reached out to me the next day after my review. He was very polite and understanding! Jeffereys wants to make sure every customer leaves happy and satisfied. I wasn't happy after my visit yesterday and they definitely do check up on their clients. They're sending me a refund on part of the labor. I do appreciate Jeffrey's contracting me! REVIEW FROM: 7/26/18 I brought in my boyfriend vehicle to Jeffrey's after he read all the good reviews on google. Called in the AM and they were able to book me at 2pm. All I wanted was to change the brakes and rotors. About 30 min after, they gave me an estimate, and I was shocked to see the price. Additional things added on there... which I understand they want to let you know want you need fixed. I declined everything except the brake change and rotors and it was almost $400. Very overpriced and I was there for 2.5 hours. The photo I attached was an estimate of the things they suggested. I should of gotten a 2nd opinion else where. I don't know what normal prices are but from seeing receipts from other places I've been to I won't return. read more

Jeffrey's Automotive - Auto Repair Near Me - Watauga, Texas

I thought I'd bring our vehicle here to support a Christian business only to find out that they don't have Christian values. Told me it would be over 1K to repair the vehicle and when I said I didn't want to spend that so just do the oil change and I'll come get it, they refused. Got charged $145 to "diagnose" problems that they couldn't guarantee were even there. They are only after money. read more

I went in for a tire alignment and they said it would take 40 minutes to an hour to get it done. After waiting an hour we get a call from them asking about how to start my vehicle (there's a trick to starting it) the fact that they couldn't start the car wasn't the problem, but the fact that they hadn't even tried to start it to begin the alignment after an hour was ridiculous. We had to drive back to start the car for them just so they could say they'd, "get to it soon"... we decided to wait outside in our car. It ended up taking them a whole hour and a half for them to come back out and actual start the job, (remember they had said it would only be 40min to an hour to get it done in the first place). We ended up waiting on a 40 minute to an hour job for almost four hours. Do not go here. read more

Most of the time you think of a garage or auto shop, you may be suspicious of if you go in for an oil change, will they tell you your car or truck needs a bunch more work, of if you need work done, they will over charge you. NOT here! Jeffrey's Automotive is the real deal. So happy that after getting new tires at Discount Tire and finding out that I needed an alignment, that they referred me to Jeffrey's! I called and made an appointment. They took my car in and changed the oil, and gave my car the alignment that it required. They were very busy, but my car came back as promised and all the work had been completed. So as I braced for the bill, I was very surprised that it was much lower than I thought. They didn't try and sell me stuff I didn't need and the prices were very reasonable! Oh and that staff as very nice and explained to me before hand and afterwords what had been done and let me know of any future things to consider. As I mentioned earlier, they were busy (and I am imagine they stay that way pleasing the customers as they do with great service, a friendly smile and very reasonable prices!), so I highly recommend you call ahead for any appointment. Great place that has earned my business! read more

If I could leave a zero star review I would. Took my truck in for an alignment and was told I needed new brakes, tires and ball joints. I just had my breaks done last month, so I knew that was a lie. Took my car to another shop and they showed me that my ball joints did not need to be replaced. Jeffrey's Automotive tried to jack up my bill by thousands, when all I needed was an alignment. VERY dishonest repair shop. Highly recommend avoiding this shop and going to another. Unless you like paying for car repairs that aren't needed. read more

Had a new timing belt put on my Highlander. Good work and a price point that was good as well.

The technician changed my wheel as one of the studs was stripped. Called the company who sold me the tire and got them to pay for the damage. Very good service at this automotive repair shop! Highly recommend! read more

If I could give them a zero, I would. Discount tire gave me a coupon for a computerized wheel alignment after I bought new tires. So, I went there on their suggestion... After waiting a long while Jeffrey Automotive guy came out to say I needed FRONT struts and gave me a $1400 estimate for that. And asked if I wanted them to do the job. I said I could not right now and took the estimate. They then proceeded to say they are going to do the alignment now which I had been waiting for... Being a woman, it makes one wonder... It seems this place seen dollar signs instead of having any ethics or morals because I then took my car for a second opinion to Cline Automotive. They said no problem at all with the struts, it only needs REAR bearing and will cost $330. This is absolutely disgusting that Jeffrey Automotive would give me an estimate for $1400 for struts that were NOT in need of repair and bypass a problem, less expense and not make me aware of it since they examined my car without my asking them to. PLUS, they let my REAL problem go without mention... Could it be their price of the struts would bring them in more money??? TERRIBLE way to do business. People take heed and read these reviews before doing business with Jeffrey Automotive! read more

As haven been a concierge for over 16 years at the Historic Hilton Fort Worth, I, always, tried my best to find bargains for my guests. Well, this time it was I, "Papa Mike Fort Worth's Concierge" ( as seen on YouTube courtesy of VisitFortWorth. ) who needed to find a bargain in replacing my car's front loaded struts, a wheel alignment, as well as, having my brake fluid being replaced. After receiving six (6) bids from various auto repair businesses in the area, it came down to Jeffrey's Automotive which was highly recommended by parishioners of Victory Baptist Church, of which my best friend is a member of that led me to this family owned business that provided me with a detailed analysis of what needed to be done, a two (2) year guarantee of work rendered as far as the strut work, plus, a military discount which being a veteran myself made me one happy camper !!! Be sure to ask for Paul Hamons, one heck of a service advisor for a "professional" and "stress free" experience!!! read more

Jeffrey's Automotive - Papa Mike with Jeffrey's Service Advisor Paul Hamons - Auto Repair Near Me - Watauga, Texas

Always amazing service. Definitely my go to spot for service. Prompt assistance and appreciation to owning a car. Hands down best place I had to get service at without any concerns. read more

Four stars because they are most interested in getting the job done correctly. For me, they have done alignments for my car. Although they did not get it aligned properly the first time, they have made sure to get it done properly without any additional charges. The reason to go here is they are dependable, easy to communicate with, and ensure the job is done right and at a fair price. read more

These guys live their values! I've been bringing our multiple vehicles here for service for several years, after being overcharged at a "Christian" auto service business. The Jeffrey's team has always treated us fairly and respectfully (including my wife and daughter). We've had maintenance and repair work done here on domestic and foreign vehicles, including a new transmission installed, and will keep coming back. Pros: Courteous, prompt, professional, reasonable. Cons: It always stinks to have to get your car or truck repaired (but this is the place to get it done). read more

Discount tires referred us to take our Honda there for a front end alignment. They gave my husband a quote for other work that needed attention to the amount of almost $2000. The car ran fine before I took it there. 12 miles later after leaving Jeffrey's. The car had no power steering fluid and now has a rattler that won't go way Be Wary!!!! read more

This is a great place with honest mechanics and wonderful customer service! Everyone at Jeffrey's is awesome! I highly recommend them! read more

I highly recommend Jeffreys Collison Centerfor your repair needs, cosmetic, collision, and any bodywork that your vehicle may require. Juanita is always friendly has a smile when she greets me. Juanita is definitely a part of the team at Jeffery's. Cesar does a thorough examination and analysis of any repair needs to be done on my vehicle. They are efficient, friendly, and knowledgeable. Jeffery's Collison Center located in Watauga, TX is DEFINITELY 5 STAR and more. Come see them today for your automotive collision repair needs. Great customer Service. read more

Jeffrey's Automotive - Jeffery's Collison Repair - Auto Repair Near Me - Watauga, Texas

Went to them to get a Air/Fuel ratio sensor changed. $98 for diagnostic fee(the computer in the car already told them the issue). The over charged for the part and labor. The part was only $115. They charged $243! At the end of the day the total was almost $500. That's ridiculously overpriced. Do you research before using them. He tried to make me feel better by saying the part is under warranty for two years. Well duh!! O'reilly auto is next door to them. I know exactly how much that part cost and exactly how much labor is suppose to cost. Your dishonesty will cost you customers. Update: After speaking with the manager, Andy, we were able to come to an agreement. Andy understood my concerns and worked to resolve the issue. I appreciate his call and taking the time to meet with me personally. I will return in the future. Thank you Andy! May you and your team have Happy Holidays! read more

Jeffreys automotive did a fabulous job. I went there for a front end alignment and surprisingly they told me I did not need an alignment. Lexus was going to charge me $160 for an alignment. It was very refreshing to have an honest garage. read more

this company basically stole over $6000 of my money !!!!! brought my 2014 ford powerstroke 6.7l in to get all the problems fixed that i had with it and ended up spending $6,333. they didn't fix shit!! yes they put some new parts on cool. still didn't fix the main issue which was my oil leak and my turbo leak. here's another pissed off issue. i have an off-road tune on my truck and because of that they weren't able to connect to my pcm because it isn't a factory tune so i need to take it to a diesel specialist to fix my tune and turbo issues as well as my oil pan leak.... bro would have been nice if they just charged me for the diagnostic and then let me spend $6,333 !!!!! at a place that can actually fix my problems... nope they chose to take my money first then let me know it still needs more work read more

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Rude and awkward. Refused to look at the car because someone else had tried and failed to fix the problem. Had previously taken a car here for repair and sat through 20 minutes of grief over why I should scrap the car and never should have bought a Toyota. Do yourself a favour and go somewhere else. read more

I went in for a tire alignment for $75 and they said to do it they need to replace my control arms for $1,100 and that my brake discs and pads need replacing for $900. I declined, replace my own break pads for $63, the disc did not need replacing (they were in good shape), and there was not much wrong with my control arms. At the very most the bushings could get changed out because they were slightly worn. This place is a scam. Do not go here. read more

WoW, first time customer here and I really can't say enough positive things about the guys at Jeffrey's Automotive. I took in my 2002 F350 7.3L PSD with 360K miles after a really frustrating experience at Grapevine Ford and they were not only able to fix the fuel system problem but they were able to start on it the same day and finish it the following day. Being new to the area, finding an honest mechanic is hard but Jeffrey's Automotive is the real deal and has definitely earned not only my business but also my trust. read more

Jeffrey's Automotive - My 2002 F350 - Auto Repair Near Me - Watauga, Texas

Very satisfied with the service completed on my 2000 F250 7.3L Power Stroke Diesel. Took it in for a coolant flush and change and was treated with respect and professionalism. Mike is the Diesel Service writer at Jeffrey's and will answer any questions you may have. Several minor issues were found during the coolant inspection and were brought to my attention. Never felt like I was under high pressure to get the service completed as they were all non-safety issues. Would return to Jeffrey's again for service on my Power Stroke. read more

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We originally got our clutch replaced at Service Plus, who did not install it correctly and completely denied this while blaming the issues my car was still having on the transmission. Jeffrey's confirmed that the transmission did need replacing AND that the clutch was not properly installed. They took great care of us. We got our car back within 1 business day, and they even waived the diagnostic test and labor for finding and fixing the mistakes Service Plus made on the clutch. Friendly guys and my car runs and feels great. Thank you for saving me! read more

I have been here a few times and most recently was a excellent experience. Needed work done and they were able to work with me and kept me informed on the process. Price point twice that was quoted originally was lower at the end. read more

Had an amazing experience with Jeffrey's had my truck back to perfect in no time. Great staff and even better workmanship! Highly recommended! read more

Took my car here because discount tire sent me there for them to pay for a wheel repair. My car has a huge new dent on the side and scrape now right by the light. Thanks for nothing! (See pictures taken directly before the same day and get when I got home) read more

Jeffrey's Automotive - Earlier the same day - Auto Repair Near Me - Watauga, Texas

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Appreciate their willingness to work with customers and be patient, even when a customer is running late.