Avoid this location unless you want to pay for unneeded repairs. Always have an idea of what's wrong when you have a diagnostic done. Spend a few hundred could save you a few thousands in the long run... read more

Ratchet Brothers Service Center - Try Blagg off S Main St in Grapevine. Bearings and HUB assembly replaced $1548.68. Nothing else needed replacing. You do the math... - Tires Near Me - Fort Worth, Texas

Back again for the first time! At Ratchet Brothers newer location. Outstanding Customer Service! Communication is key and they knock it out of the park. Estimates and suggested repairs are conveniently text over for approval. Sam is one of the straightest shooters out there in this area for Automotive Repair and Customization. I got 4 vehicles aligned in a week's time and my Service Van repaired as well with some aged and failing suspension components! And very reasonably priced! You guys have a customer for life! Thank you guys! read more

I would give a zero if I could. My truck was there for 3 weeks and I was told they were waiting on a part. Sam explained to me what the part was and told me it was going to be about 2400.00 so I called the Chevy dealer and was told to bring the truck to them. When I went to pick it up they had left it unlocked and everything in it was stolen. At first they were helpful and said their insurance would take care of it but after I sent everything they needed to them I couldn't ever get them to get back with me with their insurance info so I had to file 2 claims on my insurance. Oh and the 2400 dollar part they said I needed wasn't correct all it needed was a battery. read more

Let me start by saying I NEVER write reviews, so the fact that I am writing this one means we had a terrible experience. In April 2024 we beginning noticing issues with the engine on our 2016 Hyundai Tucson. At the recommendation of others, we took it to Ratchet Brothers. They confirmed the car would need a new engine block and that this was common for that time period of Tucsons. We agreed to begin work and were notified it may take some time to get the engine in from the factory. 2-3 weeks went by and we had not heard anything. Week by week, we had to continually reach out for updates. We would be "promised" the work would be completed at the end of the week only to find out it was not. It ended up taking 7 1/2 weeks to complete the work. We were notified the Friday before Memorial Day that the work was done, but they wanted to keep the car over the week just to be sure it was 100%. We agreed. Then it hailed on Memorial Day. We were notified the next day that the windshield had been damaged, which they agreed to fix. They also stated they had "fully reviewed the body of the car and there was no other damage." Great. The windshield gets fixed and we quickly pick up the car on a Saturday and garage it for the next two days. When we take it out to go to work, there is severe hail damage all over the hood and roof. This is the part of our experience that gets me... the lack of integrity from Ratchet Brothers. When I called to ask what happened, we were told the windshield damage was actually road debris that hit the windshield on the test drives and that it "never hailed" at the shop...and that their insurance wouldn't cover hail damage. We repeatedly asked for a call back from the store owner, Sam, to discuss the situation and to this day we have never received a call back. We ended up filing a claim with our insurance for the hail damage that occurred while the vehicle was in Ratchet Brother's possession only to be told the vehicle is totaled beyond repair. I could get past the timeframe and even not covering hail damage but the continually changing story and lack of honesty is what really did me in with our experience. read more

Got my Taco service here twice and they did a great job! Very reasonable price! Check them out!

Came in on a Saturday 10mins before they opened which good thing I was already 2nd in line for my alignment to be done. At 8 o'clock when they opened several other people walked in so they are definitely a busy place and you want to make sure you get there sooner than later on Saturdays. My over all wine is much better than when I started but still not perfect but I only paid $95 so not much to complain about I guess. Just wish my steering wheel was straight when I drive, at lest it is better then before. read more

Called Ratchet Brothers and spoke with Heather for an estimate. Received a rapid response and she was able to schedule me in right away for a lift install. Met with Sam, the technician/shop owner, and after getting some direction and advice on the lift build I was trying to do, I knew I was in very good hands! He has a lot of knowledge on lifts aside from other mechanical and technical jobs. During the short time my truck was in the shop, Sam kept me updated with pictures, texts and phone calls. Talk about legit customer service! Upon picking up my truck, he walked me through everything he did. RIGHT AWAY, I noticed that he is very detailed, meticulous, and takes a lot of pride in his work! This shop is hands down one of the BEST shops I've EVER been to!! They are fast, honest, detailed, and have great skills, that sets them aside, all of this, to deliver exceptional and outstanding customer service! Not to mention, very down to earth individuals! Don't waste your time with anyone else and check them out! read more

Ratchet Brothers Service Center - Tires Near Me - Fort Worth, Texas

We have been taking our vehicles to Ratchet Brothers for years. They are honest and do excellent work. I don't have to worry about getting ripped off or swindled here. Good honest company, can't recommend them enough. read more

Ratchet Brothers has become my one stop shop for my truck. They have done three things for me. The first thing they did was spray in bed liner. Amazing quality and done like no other. Then they installed the bed cover. I simply love it. Lastly they installed the S&B cold air intake. Let me tell you. I'm getting over 30% better gas mileage and it will pay for itself in a very short period of time. I went from filling my truck up with gas after every 3rd day during work week to making it the entire work week without having to refill up on gas. This place rocks and they have superb customer service and treat you right. I suggest you go see them for any of your automotive needs. read more

Ratchet Brothers Service Center - 2020 Sierra 1500 pickup truck - Tires Near Me - Fort Worth, Texas

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I think it's time I left my a review. I came here because reviews were good. boy was I wrong. Brought my G35 in for a rear main seal replacement. During the removal of parts to fix the seal, 2 bolts in the crankshaft were sheared off and 3 were stripped. They told me it wasn't their fault, they weren't liable, and that it would be $5,500 to rip the engine out to fix it. I told them finish the original job, put in the 3 good bolts and give it back to me and I'll repair the threads. Driving it 3 miles back home my car overheated and I needed to add 2 gallons back to the coolant system, according to them they never touched any piece of that system but how does 2 gallons magically disappear from my radiator? After taking it home, ripping everything apart and fixing the threads, putting it back together, I come to find out that the rear main seal is now leaking oil worse than before. I wouldn't touch this place with a 10 foot pole even for a simple job like an oil change. read more

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I have used Ratchet Brothers for multiple modifications and repairs and they have been great. Front office is responsive and the work done in a timely manner. I fully recommend this shop. read more

Their alignment service ruined my tires. I had brand new tires that needed replacing within 1 year of having my alignment "fixed." (Attached picture) outside of tire still has 30k miles of life. Inside of both front tires are showing thread. The repair cost me several hundred for new tires plus a new alignment at a different shop. On the bright side: they were accommodating and very nice when having the repair made. read more

Ratchet Brothers Service Center - Thread bearing tire on inside. - Tires Near Me - Fort Worth, Texas

Ratchet Brothers Service Center took great care of me from beginning to the end... installing all my aftermarket parts like the complete mid travel suspension system & etc... Sam at RB also got me great pricing on aftermarket wheels, tires and more. They did my custom full BMC (Body Mount Chop) modification and it's one of the best BMC I've ever seen (closest to factory job as possible). All their pricing for parts and labor are very competitive. I also got Liqui Moly synthetic oil change there too. I would highly recommend RB & Sam for all your aftermarket needs or even just routine maintenances or big & small repairs. Great staff, very professional, they're all down to earth people. Out of all the countless shops near me in Dallas & far around DFW area I'm glad I made the choice to drive 45 minutes to RB. I can't say enough good things about Sam, rest of the staff there & the Ratchet Brothers garage itself to do them justice. Give them a call or contact them on social media or just stop by their normal business hours... you won't be disappointed. read more

Ratchet Brothers Service Center - Tires Near Me - Fort Worth, Texas

Very satisfied with the recent work they did on my 2010 Tundra-I had initially bought a spacer kit to level the front of the truck out and some factory shocks to replace the ones on it due to age and wear and tear-I wanted to level my truck out for appearance only and was told that, while what I bought will work, in their past clients experience it made more sense to level it a different way I followed there advice and couldn't be happier I even had a concern post install, as I've never had a lifted Tundra before...they answered my questions via Facebook darn near immediately and after hours Very knowledgeable and their shop is by far the cleanest I've ever been too. Very reassuring knowing that a local Tundra group refers a lot of fellow Tundra owners to this place as well for all of their work. Highly recommend!! read more

They did a great job with my spray-in liner. One of the best decisions I have made in regards to work on my truck. Saved about $150 dollars compared to the big name spray-in companies. read more

Never again will another shop get my business. Ratchet bros exceeded any expectation I could've had. They didn't just address the issue I came in for they went over and above. These guys genuinely take care of your vehicle as if their own! read more

I've found a new auto repair shop! From the time I made the initial phone call to inquire about an appointment until the services were complete, this place was all 5 Stars! Sam (owner) has extensive knowledge on auto repairs and the prices are a fraction of what a stealership charges. They can perform repairs on everything from Fiats to Powerstroke Diesels (and everything in between). Not only is the service and pricing good but the waiting area is awesome! Sam has about 4 really comfy leather recliners, TV and free Wi_Fi for his customers. I'm done shopping around. This is the only auto repair shop I will use in the Metroplex! read more

I took my car here awhile back for an alignment. Nobody else would touch my car because it was too low but these guys took on the challenge and did a great job. Great work, great service. read more

This place was so perfect, my car is an oldie but a goodie and I was having issues with it over heating. Sam was wonderful and had it fixed in a timely manner. I will doing all of my cars maintenance through this company from now on. read more

About a year ago the motor in my truck needed to be replaced, I called 20 shops to get estimates, all ranging from 5 to 7k. I did not have the money. Sam at ratchet brothers was my 20th call. I honestly explained my situation , he said to give him 30 mins and he would call me back. He got back to me with a price that beat all others by far, when above and beyond on the installation and towed the truck there for free. Over the next year multiple things have gone wrong with other parts of my truck because of the high mileage and I have always come back. They have continued to provide great work and awesome customer service. I recommend this place to all my friends and family. I trust Sam, which is rare in this field of work. He stands behind the work he does and never disappoints. A++++ read more

Made a 9am appointment for an oil change 1 hour after waiting went to ask if they had a time frame on when they would get to my vehicle staff acted as if they didn't care rather I was there or not Totally unconcerned about my business and this was my first and only visit after being recommended that they were great wIth Toyota's read more

Ratchet Brothers has always taken great care of me and anyone I refer to him. Sam and his crew are exceptional. They stand behind their work and are always willing to answer any questions regarding the smallest of job or the biggest of custom work. read more

My husband has looked for an honest repair shop like his dad owned. He found it at Ratchet Brothers. We truly recommend Ratchet Brother's. If you need auto repairs take your vehicle here! They treat you with respect, they are honest and it's a very clean and well-maintained atmosphere my husband truly appreciated the time they took explaining the repairs with our vehicle. Go see Ratchet Brothers. read more

This place is awesome! Honest with some of the best customer service I have ever experienced. I quoted 3 places and ratchet brothers had the best price. Expert service, Awesome customer service, and the best price. What more can you ask for. Go check them out! read more

After several years of dealerships messing my truck up, I decided to give ratchet brothers a try. Awesome service and very trustworthy. They corrected everything that was previously done wrong before. Definitely recommend them. Very friendly and knowledgeable read more

Put a new engine in jeep, gas tank , fuel pump , hoses , wiring , etc etc. Fuel pump stopped on way home. Towed it back. Did not try to trouble shoot their wiring job. Wanted to charge us more to change it electronic fuel pump. . Said that jeeps ( 87). are doing that or the parts??? ( not very clear on it. Speedometer never worked since getting it back, guess that's cause fuel pump too! We don't know how it runs cause it wont run long . 5 yrs on parts an labor my ass. See you court!. read more

I must say Ratchet Brothers is by far my go to for all my automotive needs. I utilize their talent for oil service. Wheel alignment. And even suspension fabrication. They offer so much more as well. Not to mention the staff is supremely knowledgeable and friendly. Humble is true way of the walk when seeking service for your vehicle. Looking for the best? Definitely goto Ratchet Brothers!! They'll ensure you're taken care of! read more