AVOID this dealership at all costs, if you do decide to gamble and buy from Jeff's Northshore google the VIN number so you can see what auction they bought it from and for how much. I bought a 2018 chevy silverado and had numerous issued in the first month of owning. the won't fix unless I pay 100% of the cost. after I googled the VIN number I see they bought it from hansen auction group for $15k less than what I paid. the truck has serious issues...which is why they got it from an auction for so cheap....buyer beware!!! read more

After purchasing my vehicle from here, I was in and out of their shop every single day for the next two weeks, either because they half ass fixed whatever was broke the first time or something else broke. I completely regret purchasing my vehicle from here, I will obviously never go back again. I would not recommend anyone else to go here either! Almost every single person who has asked me where I purchased my vehicle from has not said a single thing good about them. Prior to purchasing, I should have asked around about the place, so I guess that was my fault. But with that being said, I haven't had my vehicle for more than two months and I'm already looking for a new one! If you do decide to purchase a vehicle from here, I wish you better luck than what I've had!!! And I suggest looking at their reviews on their other Facebook page, Google, and Yelp. read more

Looked at 2 cars and the salesman(Aaron) tried to hide issues. It was very apparent that one of the cars was not inspected after specifically asking if it was(coolant level was low, which is completely basic). Asked about a 2nd car and salesman didn't like any questions on the car. Headlights didn't work, check engine light was on and lots of issues. His only response was that they "sell reliable cars", more like junk. Watch out what you buy from here, lots of covering up to make things look better than they appear. read more

I bought a 3 year restoration 1969 mustang from jeff. No problem with the sale. However , after many car shows requested I give past history of the car and restoration pictures. I tried contacting jeff. For six months Emails. Texts and phone calls. All intercepted by his assistant. He knows me quite well and what I innocently wanted. Jeff never once tried and or attempted to return any of my queries. Now. I wonder why ? What is he hiding ? What on the warranty of what he claimed is not true ? There is only one reason I can think of why a dealer refuses for six months to return queries by a customer. Finally. After six months and another call his assistant could not lie for jeff anymore and said jeff won't talk to me as the deal is done and it is what is ? Really ? What does that mean ? I have seen other reviews where this owner has also gone dark with customers on issues. This is not the way to do business and I don't think anyone should engage with this type of or lack there of sales follow up. I would heartily not recommend this dealership . read more

Just purchased my second vehicle from Jeff's. My first car was a Chevy Impala for my daughter in Tennessee and it has run flawlessly for almost a year. I've had a great experience dealing with Cory, Nick and Jeff. I also take my other vehicles there for servicing as their garage is staffed by trained/certified mechanics. I've never been given a "over-sell" by their Maintenance department and I totally trust their work, which is performed at a fair rate. If you're looking for a trustworthy shop, or looking to purchase a quality used vehicle, give Jeff's Northshore a shot. Thanks again guys! Joe Z. read more

I purchased a vehicle from them back in December of 2017 (as of writing just over 2 months ago). My sales rep, Nick, was awesome, very helpful. Didn't try to over sell me on anything. So the truck was running great, it had higher miles on it, but that was fine with me, all of a sudden one day I start feeling a vibration underneath the truck. I get to a stop light and my truck won't move. Turns out the U joints were shot and the driveshaft fell off. They offer a 90 day warranty so I call them to find out what I had to do to get it fixed, assuming that would be covered. Turns out their warranty is 25% parts and labor. I'm sorry, but I just paid 15.5 for a truck and now I have to pay them for labor and parts? No thanks. I won't discourage buying from them, but make sure you take any perspective vehicle to an off-site mechanic so you know exactly what youre getting into. read more

I just bought a 2012 Chevy sonic lt and I gotta say I love it! It literally looks brand new on the inside and I still haven't been able to find a fault in the car. After purchasing my vehicle I unfortunately had to wait 12 days for the title to the car since it had been traded in as well as previous owner still had an outstanding loan on the vehicle. Jeff's allowed me to use a Dodge Avenger as a loaner car until I got the one I purchased. I would definitely recommended shopping here! read more

Sales rep did not seem interested in helping me. The Camaro I wanted to view was in storage for the winter even though it is still advertised for sale on the website. Zero effort was made to schedule an opportunity for me to view the car and potentially purchase. read more

I purchased my second vehicle from Jeffs about two Months ago. Had a Great experience. The vehicle a 2007 Chevrolet Silverado LTX. The had 155,000 miles on it and was generally in good condition for its age and miles. Haven't experienced any serious issues only normal maintenance(the battery failed after about a month, it was 6 years old). Bought this truck to pull a 224 foot camper, it has the towing package and I am confident this vehicle will serve us well. We are not planning any long trips, probably a hundred miles or less due to time constraints. If we find we like the camping thing and decide to upgrade to a heavier duty truck, we definatlety look at Jeffs. The first vehicle we purchased in 2009 was good for 50,000 miles and 6 years. The guys were great to work with, they held the vehicle with a small down payment for over a week while I got the finances together. Great communication very friendly. Will definately shop with them in the future! read more

Ultimately the vehicle we purchased here is O.K. however we should have had the car inspected by someone else prior to purchase. Within months of the purchase we shocked to discover that the inspection report posted on the car failed to notice obvious issues with the exhausted. Our trusted mechanic concurred that he doubted an exhaust manifold could disintegrate to the condition it did in less than seven months. Therefore we can only assume that this dangerous defect was missed in the inspection either through incompetence or on purpose. So when you buy a car on here add about $2,000 on to the cost of the car you will need it for the upcoming repair bills,. read more

HORRIBLE BUSINESS. They polish garbage and sell it. Should have learned the first time, but I didn't. Please don't make the same mistake I did. I bought two vehicles from there and both ended up with major problems within the first few months. They offered a warrenty, which I bought, but of course it wasn't covered. Very hard battles. I wouldn't recommend them to anyone! read more

Late in 2018 I contacted Cory about a 2004 Mustang GT Convertible they had for sale. He told me it was just put in storage and they would bring it out in the spring. In January the website indicated it was in storage but an appointment could be set up to see the vehicle. I stopped in and talked to Cory several times and also called him several times but was not able to set up a time to see it because either Jeff was out of town or the weather was horrible. I headed south late in January but continued to keep an eye on their website. Sometime during February or early March it did not appear on their website. I assumed someone purchased it. Late in March it was back on their website and on their lot. I was still down south so I asked my son to check on it. He met Cory on Saturday afternoon, March 23rd, and looked at the car. Cory told him that when they took it out of storage they discovered a problem with the steering system. They would be repairing this on Monday. Based on the info my son provided I was prepared to buy the car. Cory told my son to have me call on Monday. I called Monday afternoon, March 25th, and Cory immediately transferred me to Jeff. Jeff told me that after they repaired the steering problem they took it for a road test and determined the transmission did not shift properly. They brought it back to the shop and dropped the transmission pan. They found things with the transmission that were not correct. Based on that Jeff said he decided he did not want to sell it to a customer and he would send it to the auction. I thanked him for being honest and not selling me a vehicle that did not meet his standards. When I returned home in early April I went to the dealership to see if by chance it had not been sent to the auction yet. The first gentleman I met said it had been sold. I said "you sold it?" Cory heard me and said it was not sold and indeed it had been sent to the auction. He said he even removed the $90 steering part they had installed. I questioned why they had put on a new top and tires but didn't repair the transmission. He said sometimes you just have to cut your losses. I believed him. End of story right? Not quite. This past Sunday, 07/28/19, I attended a Car Show at Matthews Tire in Appleton. The vehicle I tried to buy was there! I talked to the owners who had purchased if from Jeff's in late March or early April. They were aware of the steering part being replaced but knew nothing about the transmission. Based on my experience, Jeff's Northshore Auto is not a dealership I would buy from or recommend to others. read more