You're in for a ride with this review. First off I would like to state I went in on my birthday whilst being 4 months pregnant, keep this in mind until the end of this.lol When I first walked in, Jenny rudely told me to go to the back by the wash bowls. There was no greeting, that was confusing for me but I chalked it up to be maybe a language barrier or she's overworked. So I went to the back by the wash bowls and Christina began washing my hair, in the beginning it was enjoyable. But then Christina started being rough with my hair and took the wide tooth comb( after conditioning ) basically ripping at the ends of my hair. Granit I probably needed a trim but she was literally combing my hair from the root to the ends. You should know as a stylist you're supposed to comb out curly hair from the bottom to the top. I don't speak fluent Spanish but she said in a smug way " oh it's long too " to the other lady by the wash bowls. It kind of felt like a weird hateful spirit from a complete stranger. I began to get tense and she maybe noticed. When I got up from the bowl I looked back at the wide tooth comb at it definitely had a little glob of my hair in it. That was very upsetting especially bc i detangled my 3b curly hair the night before, it was NOT KNOTTED for her to be ripping my hair like that. I sat in Christina chair for the rollers, she started ripping at my hair some more while parting with the rat tail comb and by the time she was done and I got up to go to the dryer , i once again looked back and seen another glob of my hair on the floor. She seemed weirdly pleased with herself. Then had the nerve to tell me " welcome to Jenny's salon" looking all skinny and evil. I was upset but just wanted to get my hair done. I kind of grew up in a salon so I take good care of my hair and know how to fix almost anything so there's confidence in that. I sat under the dryer for what seemed to be almost an hour in hell. I had to take my head out because I was beginning to feel overheated from being pregnant. Most salons offer you a beverage but not here. Swallow your spit, just like you're in hell. I was finally guided to go sit in Jenny's chair. I was recommended to go to Jenny by a family friend and their hair was always nice. But Jenny was no better than Christina. Jenny started using the round brush from the root of my hair to the bottom ripping more out. My head started to hurt. To add injury to insult she kept spraying products right onto my face not even attempting to use her hand as a shield. I wanted to have small talk and mention I was pregnant please stop with the spraying in my face but I felt like at that point I was at the mercy of my worst enemy doing my hair. I wanted it to be over and just have nice hair on my birthday. She passed the flat on my already loose curly hair so many times I already assumed there would be heat damage. Jenny also kept passing the flat iron on my baby hairs as if she wanted to burn my face. She made a joke in Spanish and imitated the " ah ah oww " thing as if she thought it'd be funny to actually burn my face, to Maria who was working some chairs over. I don't know these people from a can of paint. Imagine how it was to sit through all of this. I assume they want more Hispanic women as customers and treat other women however they feel, after reading so many other reviews on this salon from black women. That's sad because each client is a privilege to make money and you never know who you're servicing. What if I was an undercover professional reviewer? Is being ugly worth losing your salon? Jenny was also rough with guiding my head in directions, I'm not a manican head doll. A client walking into the salon ( towards end of my service ) first statement was " oooh I CAN SMELL THE BURN" wow lol I was charged $90 by Jenny and she looked at me weird as if I was supposed to be taken aback. I think i was overcharged after reading other reviews too. I did get a deep condition but they literally use silicone mix - nothing special. But whatever. I won't be returning and I hope you take caution. read more

I've been here since 1:30 still waiting. Only 3 workers including jenny then 2 workers left with just 1 jenny. I promise I say it time after time will not come on Friday or weekend. The 2 workers are back read more

Hair is always done well and lasts long but the lack of appointment is ridiculous bc I was here at 9:30am on a Saturday they open at 9 and it's 2:02pm I have yet to even be seated to start my style. They only have two lovely ladies working on the styles I see myself being here for much longer it's just very inconvenient and draining. I still have to get my nails done after I'm glad I decided to make this my first spot little did I know it would take all day. read more

If you want your hair to completely break off, continue booking your appointments there, it won't take long for the hair breakage. In, addtion, there were two monsters working on my child's hair and they blew the hot air in her face repeatedly while they kept her turned away from me until I thought why is she still in the same position and not being turned in the chair. I should have called the police. I know for a fact those two will receive the karma they put out. Be aware your hair will break after getting the straight press. it's the some concoction that's used before the press. I wish I could rate this business a negative 10. read more

It's a no for me! The lady who washed my hair was very nice. The lady that blow-dried my hair-not so much. Also. She applied too much heat, burning my scalp and causing heat damage. My curl pattern still had not returned and it's been 5 weeks and finally, most of my scabs are gone. I got what I paid for. read more

If I could give them a 0 star rating I would. They are LIARS! I called multiple times before arriving to make sure they can complete the service I asked for. She told me to come in a 9 but when I got there no one was there. After waiting for almost an hour someone finally came just to tell me they can not come wash and conditioner my hair with extensions after I asked multiple times before. Si pudiera darles una calificación de 0 estrellas, lo haría. ¡Son MENTIROSOS! Llamé varias veces antes de llegar para asegurarme de que pudieran completar el servicio que pedí. Me dijo que viniera en un 9 pero cuando llegué no había nadie. Después de esperar casi una hora, alguien finalmente vino solo para decirme que no pueden venir a lavarme y acondicionarme el cabello con extensiones después de que se lo pedí varias veces antes. read more

I love coming here. My hair is always perfect when I leave. One disappointment is the fact that they don't take appointments. I made the mistake of coming here on a Saturday.... I was here for 8 hours. It's a little hot in here too. Probably from all of the heating tools. But none the less I continue to travel the hour & 15 minutes from my house for a good ole Spanish Harlem blow out. I read the previous review about Esperanza. I didn't think anything of it as I know the turn over in beauty salons is at an all time high. I went there this past Friday and met the wrath of Esperanza. Very rough. She doesn't seem to have a delicate bone in her body. But she knew she was hurting me because I definitely voiced it to her. When I left I had to take 2 ibuprofens for the headache that she gave me. And it is true... she combs your hair with a rat-tail comb. Am I going to return? Of course I am, but she won't get her hands in my head ever again. I will be sure to tell them that as well. read more

Jenny's Beauty Salon - This is Esperanza - Hair Salons Near Me - Harvey, Louisiana

If I could give less stars I would. So this is what they do: When you come in they shampoo your hair right away and tell you to go sit down. You sit there thinking you're about to be next, nope! You sit there all day, trap you by knowing noone wants to leave with a wet head. They speak English when they want to. It's horrible. Go to Vanessa's. Save your time and money. read more

Jenny's Beauty Salon - Don't ever go here we sat in there since 12 it is now 7pm. I just decided to leave because WTF!!?! - Hair Salons Near Me - Harvey, Louisiana

I will not return here for any services. Yes, my hair was fine but upon paying for services I was asked if I had gotten a deep conditioner. I use a pre - treatment so I said no. Then in Spanish ( which yes I understand) Jenny the owner asked the stylist if I had a deep conditioner. How insulting! I don't have to be untruthful about a $5.00 service. read more

Don't come here unless you have a full day to waste. They have literally no sense of urgency at all. If you call ahead they will tell you that the shop isn't busy and yet you'll still end up waiting over 5 hours. There's no option to leave because soon as you walk in the door they wash your hair leaving you sitting around with wet hair wrapped in a towel. You also pay extra for your ends and it's still not even. read more

I went to get a blow out on July 13,2021, was truly disappointed waited 30 minutes and still didn't receive service. While leaving the owner then asked, "Why are you leaving ?!!" Really poor service would not recommend. Was not busy at all. Only had about 5 people in there at the time and 4 stations was opened. UNPROFESSIONAL read more

Very unprofessional , rough & rude. I've been here for bout 7 hrs . Came at 10:30 hair didn't get washed til 1 and im still sitting here after hrs at 6:46 Don't waste your time or money. Period. read more

Awesome awesome awesome customer service!!! My hair is bone straight too! I didn't wait long on a Friday morning either! Thanks you ladies!!

All I did was call and tell them I found them online and Jenny the owner hung up on me. Literally. Safe to say to cs on the phone at least is not up to par. read more

Long wait, no appointment, well worth it. It's a hidden gem. Will be coming back soon .

My favorite place to get a relaxer! I am never disappointed when I leave here. Prices are reasonable, staff are friendly. Tip: If you are in a rush, don't come here on a Saturday. The line is out the door even before the salon is open. There are new rules on debit/credit cards, so check before you go. read more

I have been coming here for a long time and I love my hair EVERY TIME. Today was no different. I got a wash, deep condition and pin curl. Always get a deep condition. It's only $5! Silicon Mix is what they use and will have your hair looking like PURE SILK. Esperanza did my hair and she was more gentle than previous. She was kind and I am waking out without a headache. Lol. These ladies had me in and out quickly. They work hard and it shows in each gorgeous tress that walks out. The prices are reasonable also. This place is a gem. It is worth the wait. If you don't want to wait get here early on a Saturday morning. They open for 9. read more

Attitude was poor. Called to see if we could be seen immediately, was told they could take us in immediately. They washed our hair and we sat and waited and waited and then some more. Asked how long and they said for us to go look at the list. Horrible customer service. At least be up front about that. read more

If you have natural hair beware! This salon uses relaxer on natural hair without the client's knowledge or consent. My hair has been natural, thick, coily, and healthy for years prior to going to this salon. I went here November 2019 for a blowout which included washing, deep conditioning under the dryer, blow drying and flat ironing. I received those services and was satisfied initially. A day or so later I noticed a smell coming from my hair similar to relaxer. When I washed my hair for the 1st time after receiving services at Jenny's it fell out in clumps which NEVER happens to me! My hair is broken off in several places, straight in certain place, and much thinner. I WILL NEVER GO HERE AGAIN! read more

I loved the way my hair came out. I have coarse thick natural hair. It was dry, tangled, and dirty when I showed up. I'm always struggling trying to figure out what to do with my hair. They washed it and deep conditioned it. I had it blow dried and flat ironed and ends were clipped the ends too! I loved it!!!!! The whole process was about $50 this will probably be my monthly routine. read more

i took me and my girls to jennys and we have been natural for years! i dont know what is in the so called deep conditioner but our hair is straight!!!!!!!!!!! after severl washes its still straight aftet 2 weeks!!!!! i plan on going to the state board of louisiana! i went for a blow dry and got a perm! i'm pissed off!!!! read more

If you go here, DO NOT go to Esperanza. She is rough: rough with your hair, rough with your head, rough with the flatiron...just rough! I left with an aching scalp (because she fried my scalp with the blow dryer), a headache and with a burn on my forehead...Not to mention, she roughly combed through my thick hair with a rat-tail comb, popping my hair. I definitely will not be going back. It was NOT worth the $40 (which was $35 the last time I got my hair done there). read more

The staff was nice but my hair is damaged. I have type 4A hair. I requested only a blow dry and trim to avoid excessive heat damage. My hair is noticibly cut in layers but my layers weren't touched during my trim. I noticed a burnt smell on my hair after leaving the salon. After washing my hair I noticed I had excessive heat damage. My hair felt brittle and would not revert to its natural state. I literally washed my hair 5 times to get rid of the burnt hair smell & it won't go away. Huge chunks of my hair also came out while detangling my hair due to my hair being burned. If you believe in healthy hair I would avoid this place. read more