Have used for about 3 years now. Aaron is my mechanic and I have received nothing but top notch…read moreservice and advice. Have 2 situations where I recieved different information from Degroots about what was wrong from estimates given by CTC and a new car dealer. In both cases, Degroots were right,the problemswere fixed and I saved a lot of money. I absolutely trust Aaron to give me the right advice and good service. In my mind it is ofthe utmost importance to be ableto trust your car service team as so many can't be

DO NOT GO HERE!!! ZERO STARS. This place and a SCAM and a RIPOFF!! The owner (Nabil) at Railside…read moreAuto is beyond disrespectful and rude. The front desk employee Jonathan took his time to look at my car and give a quote. After he gave me the quote I double checked with him to make sure it was correct, and took a picture of it. I told him I'm bringing cash so I need to know the exact amount. When I came back, the price on the bill was DOUBLE of what I was quoted!! When I showed the owner (Nabil) the original quote he started yelling at me and calling me "crazy" that I would think it would be that much. Excuse me??? Am I a mechanic?? YOUR GUY WROTE IT DOWN! Jonathan then admitted that he "forgot" to mention labour costs. I assumed labour was included in the total if not mentioned separately, like any normal quote would be. The owner made me feel stupid because it was "obvious" there would be labor costs. Shouldn't you tell your customers that, so they know how much they're ACTUALLY going to be paying??? How can labor costs DOUBLE the original price and yet they keep them hidden? This can't be legal, ill be looking into it. I would never have agreed to the work if I knew the real price. On top of that, the same employee told me they would waive the taxes -- but when I asked about it, the owner started screaming at me and even yelled at his own employee right in front of me. It was shocking and traumatizing. So I had to pay whatever cash I came in with, plus extra on my credit card in order to get my car back. I'm a single mom of 3 and this sticker shock seriously set me back, I was in tears when I left and the owner continued on with his angry words. If this is how they treat honest paying customers, I can only imagine how they handle their work. My car is still making noises! I walked out feeling completely scammed. I'll never go back, and I strongly recommend others to AVOID this place unless you want to be OVERCHARGED and YELLED AT!

If it was not for Bill Smith, head mechanic and general manager, this shop might as well shut the…read moredoors. He is honest and knows his stuff. Recommend him to all my family and friends. Pricing is fair. Wayne Bourne

I had an unpleasant experience in booking an appointment with Grace. She could really use some…read moretraining in customer service- this was the opposite of being helpful, and really this is an expensive option for calling a random business off the street (versus taking your car to a dealership), you would think they would put a bit more emphasis on being customer service oriented. I can not wait around for a 4 hour appointment on-site, rather than just taking my car for drop off at the dealership. Appointment availability was not great. It would probably be better if they could offer shorter appointment lengths and online booking so you could fit it into your calendar (if yours is a busy one like mine). Oh well, too bad it didn't work out but it is not worth the effort of trying to email back and forth fitting a 4 hour appointment with no guarantee of service like a dealership, for the same price.

Called on a Friday during a long weekend they got me booked for the next day ..Showed up on time I…read morewas very nervous and didn't really trust anyone with my brand new set of super expensive custom wheels for a collector edition Porsche 911 they did an excellent job and were very friendly I would recommend calling them to do any tire service 100% than go to a shop they drove out to where my car was stored EXCELLENT Service and very polite and patient even with me being a little bit of a OCD Pain in the ass

These guys were amazing. They found the necessary part and installed it before I could say boo. And…read moreat a very reasonable price. Awesome. Thank you.

Had a headlight burn out on my car. Called Harbord Auto because it's close to where I live and my…read moreregular mechanic is 25 min away. He told me the headlight was $15 and he wasn't sure about labour because some cars require the battery to be moved. I brought it over, and he had the new headlight in the car in less than 10 minutes and only charged me $5 labour. That's $20, and my regular guy charges $35-40 for the same job! Really pleasant, honest, and reasonable. I'll use them again!

After seeing all these others bad reviews I am now convinced that during an oil change the…read moremechanics unplugged the capacitor for the AC for our Yukon. How despicable can you be by unplugging a necessary component in the car ESPECIALLY RIGHT BEFORE SUMMER! I took it to my mechanic and they confirmed there was nothing wrong with the ABLC but it was unplugged and could only have been unplugged by someone under the car. Midas was the last place we took the car and right after that the AC stopped working. Whoever worked on this car is completely dishonest and untrustworthy. Avoid this location at all costs.

Previously a trustworthy place to go for service but it is no longer the case. Untrustworthy and…read moreunreliable. I'm fed up with ever changing stories and fraudulently fees padding invoices. Take your vehicle somewhere else.

I recently visited Superior Tire & Auto - Downsview Downsview, ON for a simple tire replacement,…read morethe experience turned into a nightmare. The staff irresponsibly mishandled my car by placing tires directly on the back of my leather seats. As a result, my seats were damaged beyond repair. The lack of care and attention to detail is unacceptable, and I am appalled by the negligence displayed by this auto shop.I can't imagine what they would do to mechanical related work. I would strongly advise against entrusting your vehicle to them if you value its condition and want to avoid unnecessary damage. Choose a more professional and responsible tire repair service! Upon doing research They have a lot of Judgment against them for messing peoples car

DO NOT GO!!!!!!! My initial review mysteriously vanished,…read moreprompting this concise version to alert others. In 2014, Superior Tire's service on my car resulted in damage, incorrect fluid use, leaks, and the inclusion of a wrecking yard part. The invoice total was miscalculated, and multiple Consumer Protection Act provisions were violated. Unresponsive to my concerns, I pursued legal action, leading to a court order for Superior Tire and Auto to pay nearly $6500 with interest. They issued 13 postdated $500 cheques, asserting financial constraints. For the detailed review, search 'superior tire and auto dufferin court' online. Exercise caution considering their services.

I think these guys are good people, trustworthy, etc. However…read more.. If your car's computer can tell this shop exactly what is wrong, they'll do just fine. Beyond that? Save your money and go somewhere else. I initially brought my car in for a significant scraping and grinding noise. To their credit, they scanned it, the diagnostic tool flagged the actuator, and they replaced it, which fixed that specific initial issue. However, the real frustration started when I picked up the car. I immediately noticed a subtle, metal-on-metal scraping sensation right under the driver's side floorboards. I brought it right back. They confidently assured me the issue was just that the front brake pads and rotors needed to be replaced. I trusted their expertise and gave them the go-ahead. $900 later, the scrapping under the floorboards are still completely there. It turns out the pads and rotors didn't even need replacing, and they were ultimately unable to diagnose or fix the actual mechanical problem. I am left with the belief that they rely on the "parts cannon" approach--throwing expensive new components at a problem and hoping something sticks when a computer screen isn't giving them step-by-step instructions. Bottom line: If your issue triggers a clear error code on a diagnostic computer, they can swap the part. If your issue requires actual manual inspection, mechanical intuition, or real troubleshooting, I recommend taking your vehicle elsewhere.

A very good clean shop in East York offers fair prices with above-average service. I'm sold to…read morethese guys.

Just picked up a new 2019 Toyota Corolla Hatchback XSE in light blue. Kenshaw Toyota managed to…read morefind the car within two days. Apparently there was only one in maunal in all of Ontario! Will, the sales rep made the progress very easy, and quick. He answered all my questions and got everything I wanted. Thank you for making my experience with Toyota great!

Worst dealership I have ever dealt with, sales manager lowered the trade-in value of my car and…read moresmirked and laughed at my questioning such a move (*30 percent down) then I talked to the general manager, he was no better. Both were snots.....I give the dealership a zero rating, when compared to the dozen or so dealerships I have purchased cars at in my lifetime. Save yourself the bad experience.....buy elsewhere.