Tried to call for a new patient appointment and was left on hold 3 times only to get hung up on…read more This was after calling 3 days in a row, leaving messages on their "New Patient" line. After cicumventing that system, I was again put on hold by the very rude receptionist, wh otold me that cosest appointment was 2 months away. So much for "taking new patients." There are so many other choices in the valley, and juding by these reviews, you should choose otherwise.

This was one of the most disappointing and concerning experiences I've had with a medical provider…read moreand office team. My appointment was canceled last minute (30 minutes before) because the doctor was unavailable. Despite the cancellation being entirely on their end, the office refused to reschedule me or provide any alternative appointment only a vague waitlist with no timeframe. I contacted my insurance for help, hoping to resolve the issue. Shortly after my insurance spoke with the office, received a message from the doctor terminating all medical services immediately, without notice, transition care, or any attemp', resolve the issue.

We cannot recommend Ethos Modern Medicine more highly! Dr Reid is attentive, caring and responsive…read moreand his staff is incredible. He seeks to find real answers for any issues my kids experience and actually cares about their whole well-being. We have never had an issue getting a response from him or a timely appointment. Ethos is a huge asset to healthcare in the desert!

I feel very blessed to have an attentive Doctor that actually cares about your health. From the…read moremoment you come in, Danielle greeting you and taking your vitals, to Dr. Reid listening to you , helping you get proper tests and generally guiding you to help you get the most out of your healthcare. If I ever have a concern, Dr. Reid is always there to listen. This is how all Doctors should be to their patients

I have been going to Dr Shawn Allen/Christopher Baker for over 20 years. I have very happy with…read moreDr. Allen and Christopher Baker as my doctors. In todays world Doctors aren't always available to see, but they know when I have been to urgent care and follow up with a visit. I am confident in the care they give me. Kim Hardee

Dr. Allen is a great Doctor if you ever actually get an appointment to see her. Unfortunately she…read moreis rarely available, so you get in with her PA, who has a rude demeanor and is very abrupt. Due to the treatment my elderly parent has received there, I am becoming an advocate for the eldery who are not treated very kindly. It's unfortunate that things are so overwhelming that you can't get an appointment for months, even if you need one for very serious problems, and then always having to see someone else, not the Doctor. I'd be shocked if they haven't received quite a few complaints regarding this, especially since the assistant or PA is not very kind. The nurses and Desert Oasis are great though, they have been very nice and have helped make up for the rude encounters.

​Dr. Baikie is an absolute gem of a physician. She is incredibly compassionate, highly intelligent,…read moreand super dedicated to both the field of medicine and to her patients. I never feel like just a chart number with her; she gives me her full attention, truly listens to my concerns, and is incredibly patient. What I appreciate most is how proactive she is--she doesn't just treat you in a vacuum, she actively coordinates care with other providers and specialists to ensure everything is seamless. Navigating medical needs can be overwhelming, but having a brilliant doctor who is such a dedicated advocate makes all the difference. I cannot recommend her new practice highly enough!

I do not recommend this Doctor or office. They have excessive wait times over a year for an…read moreappointment

Don't ever believe any of the negative reviews about this physician and his awesome staff. Dr…read more Anderson is very personable, listens to everything you say and takes the time to discuss treatments and medications. He's always guided me to the very best of health practices. Eddie, his scribe, is also quite approachable and always takes the time to listen then enter your concern/s into their database so that the doctor can follow up with you. If Dr. Anderson sends you out for lab work, you can rest assured that he will personally contact you within a few days to follow-up and discuss your lab work with you. He's up to date with new medications and treatments and if he needs to refer you to a specialist he takes the time to explain why he needs you to go. His front office staff, including the super Maria, answers your call promptly and professionally. I had the occasion of missing a prescription as the pharmacy messed it up and Maria handled it adroitly. His other office staff also treats you as a patient overwhelmingly professional and courteous, as I've never ever had any problems with them despite the fake reviews I've read. So, if you are seeking a compassionate, knowledgeable medical group, then Dr. Anderson and his staff deserve your call.

Great guy Dr Anderson & Job Lopez is super, but the office staff up front is terrible. Need better…read moretraining. They do not listen, talk over you, put you on terminal hold & then hang up on you! I would fire or retrain persons handling reservations.

Among the absolute worst physicians in the entire desert. This woman possesses a level of greed and…read moreapathy, causing mental anguish to our entire family, through her abject lack of compassion and professionalism. We are nothing but dollar signs to her. Her Latino compatriot patients get all of her undivided attention, hence the glowing reviews. The rest of us are simply expendable garbage. If there's anyone who violates the Hippocratic Oath, it's clearly Edith Gonzalez-Werner, MD. She charged us $100 to complete my father's Nursing Home insurance approval and still did not complete it correctly. Not only is this unethical and illegal, but she implores us to consider religion, to overcome our grief and frustrations - something she caused. This is unheard of, from a medical professional. She not only misdiagnosed my father and his leg infection, but requires a billable visit, just to renew his longtime meds. Honestly, she needs her license to practice pulled. Her representation of Desert Oasis Medical is an embarrassing threat to the community and all the lives she serves.

I would never recommend this doctor for anything, Both my parents were patients of her's yet they…read morealways only met with the PA, DR. Edith ONLY met them once and I can vouch for that because I drove them and went in with both of them. Calling the Werner Gonzalez office is a joke and getting a call back is even worse. I would hope that people that decided to work in the medical field would be compassionate and at minimum polite to their clients; her front staff is RUDE. I had tried on several occasions to look beyond that but I am done. I will NOT allow them or myself to be mistreated and disrespected? if you want the best for you or your loved ones - DO NOT VISIT this office. As for me, this office gets ZERO STARS.

Lack of staff, they make an appointment for a certain time and see you hours later and what…read morebothered me the most is that when they handed in my results they didn't add the information about the brand of the vaccines to the package and that IS REQUIRED! I'M NOT GOING BACK THERE

In all my years I have never had a doctor be as thorough and respectful of my needs as a patient…read morethe way Dr. Edith Gonzalez has. She adjusted my medications and I have the best quality of life I have had in over 20 years! Anyone who would complain about her probably only wants pills and not a caring doctor.

Honestly, best care there is in the desert! Wait times are good (with appointments) you're going to…read morebe there about 30-60 min in there, Front desk is amazing, dr Palmer's AMAZING! The MA team is great very professional and clean!

I'm not the type to complain on Yelp unless I need to but I visited this urgent care twice because…read moreI've had stomach pains. The first time I went, the PA took a quick urine sample and diagnosed me with a UTI right away even though my results "weren't that bad". She prescribed me antibiotics and medicine for pain down there that made me super sick. The antibiotic also did nothing for me but made me feel like death. I had mentioned that I didn't really feel any pain down there, it was my stomach. She just said to follow up with my pcp but didn't send me for labs or anything. Not even for a urinalysis to make sure I actually did have a "uti". I came back because I still had pains and felt miserable. She finally sent me for labs because I kept insisting she sent me for some. Honestly, I didn't feel comfortable going there. She kept talking over me and making me feel a bit dumb. As if I didn't even know what I was talking about. Also, one of the girls working there has a staring problem and makes you feel very uncomfortable. I will avoid this place from now on. So sad that healthcare has declined so much.

I was a patient at this office for a few years with no issues, until recently. The issue is with…read morethe front office staff, they HUMILIATED me on my visit! I went in after being diagnosed with pneumonia, i had been taking antibiotics and was not contagious, i still took precautions, i wore a mask & sanitized my hands before touching anything. I had to cough but tried to do it the least possible, there was only 1 other patient in the lobby, as i got called in and after checking my weight i was walking towards the waiting room and the front office staff whispered something, laughing they started spraying Lysol. I felt really bad, talking to the doctor about my illness i tried to let it go and didn't say anything. After i had to finish my paperwork back in the lobby and couldn't stop feeling terrible for their behavior, i couldn't hold my tears back and the feeling of being humiliated like that. I got up to turn in my paperwork and i said to the person at the front desk " when we come to a doctors visit clearly we are not at out best, right now i feel terrible and for you to do what you did to humiliate me was not right" she denied doing it but im sure there are cameras in there to prove what i said happened. I ended up walking away. I called my insurance to complain but the staff once again denied everything. I had to switch Doctors, i will not be returning or recommending this office.

The doctors at Coachella Valley Care are excellent--knowledgeable, caring, and attentive to their…read morepatients. Unfortunately, the same cannot be said for the office staff. I have repeatedly had to make multiple phone calls and return visits because things were not handled correctly during my initial appointment. Simple tasks seem to require constant follow-up, which is frustrating and time-consuming. I am also very concerned about the accuracy of my blood pressure readings. On two separate occasions, a male staff member recorded unusually high readings and informed me that my blood pressure was elevated. However, when my blood pressure was taken by a female staff member and when I monitored it at home as instructed by my doctor, the readings were consistently normal. This raises serious concerns about whether proper procedures are being followed. While I highly recommend the doctors, the office staff's lack of consistency and attention to detail has made my overall experience disappointing. 45 min wait time after coming 10 minutes prior to appointment time. Staff is rude and cannot draft a return to work properly if their life depended on it.

My beloved doctor of about ten years. This entire office is top notch. I have always been treated…read morebeautifully and given anything that I required. Dr. Renke is very hands on and extremely knowledgeable and caring. Jared is also a gem! I have always felt safe in their care and they got me through a lot over a decade at my age (78) This is a 5 star medical group, no question about it.

Caring honest physician and staff. Office staff tries to accommodate every request. Associate PA…read morewill consult with primary if necessary.