Those of us driving to downtown Seattle are so fortunate to have Ralph as our technician at Mr…read more Detail at the Fairmont. He does an excellent job, is thorough and professional. And just a nice guy. Drop off and pick-up is easy and the quality result far exceeds the cost. Highly recommended.

This service is a complete joke…read more I got my car detailed by Chad, last year and he did a piss poor job. It also took forever for them to correct the mistake because their policy was that I can only take the car back to the person who messed up the service to have it fixed. Chad was booked out for weeks so I had to wait for them to fit me in the schedule. I'm just now leaving a review because it was my first time getting my car detailed at the time and I didn't know any better. I didn't know what it meant (they basically shampoo your car) or how much it should cost at the time. Looking back, I feel like I got completely scammed. I now have more experience with other car detailers like WashLB (mobile detailer in Seattle) and two other car washes in LA (I moved) to say this Mr. Detail location in the Fairmont garage is a complete joke. I only paid for an interior detail because I go to the Costco Car wash for $8 to get the outside cleaned. I only booked for interior and it STILL cost me something stupid like $235 for a Tesla Model 3. I think there was a pet hair add on. They ask you to add tip before you pick up the car so I tipped $45, like a dummy, only to drive away with a still dirty car. They work out of a dimly lit garage with barely any light so they probably cannot see all the dirt. When I drove my car into the sun, all the dust and stuff they missed were immediately apparent. It was a waste of time and money because each time I dropped the car off I had to Uber or walk home! I was out my car for 3 hours each time while I waited. Later I hired WashLB who came to my apartment's garage and would wipe down my car with a bucket of water and rags I guess and vacuums. They also did not have strong sun light to show all the dirt but they did a good job for only $77 (before tip) for both interior and exterior. I didn't have to go anywhere, they came to my garage. Moving to LA, the detail places here are also $70-$150 for both interior and exterior. All these cheaper places did a much better job and didn't make me wait 2+ weeks to bring the car back to get their mistake fixed. This business is totally absurd, a waste of time and money. Please look at the photos and see for yourself.

I had my 2024 4Runner wrapped last January 2025 by Metropolitan Detail in Redmond. They did a…read morewonderful job and it looked better than I had ever seen it. In August I had been rear-ended by a much larger vehicle and had it repaired by a local collision company. After all the repairs were completed, I had Metropolitan Detail put another wrap around all the areas that had to be repaired or replaced. Made my 4Runner look like new again. In late December I accidently rubbed against a large yellow post with my front fender, in a tight parking lot. Lesson learned - do not park near any columns. In January I had Metropolitan Detail buff out the yellow paint and restore the right full fender flare. Since I did not have time to take it to Metropolitan Express beforehand, I was able to have it hand-washed at Metropolitan Detail during the same job. I picked it up on January 13th, and it looked like it just rolled off the show room at the Dealership, but only nicer. Metropolitan Detail does quality work and I continue to go back to them to help me keep my 4Runner in a super nice condition. Thank you, all for taking care of my 2024 4Runner.

We've been a repeat customer over the past few years, and I figured it's about time to write a…read morereview :) PPF, ceramic, and/or tint have been done on three of our vehicles, and the results have been excellent every time. They recently installed full PPF on our GR Corolla, and I'm still blown away by the attention to detail in the install. If you're looking for a reputable installer for PPF, ceramic, and tint, this shop is it! Not only do they do a phenomenal job on the install - their "post-install" support is the best I've experienced with any shop. The rental car is the icing on the cake and makes getting work done incredibly convenient.

SHOCKING! Ladies and soft-spoken gentlemen make an appointment exclusively for Orveen! Have him…read moreexamine and price just what you'd like to have done. He is surprisingly knowledgeable, intelligent, respectful, polite, well brought up and an excellent communicator. Unless your car is well-maintained it probably needs more than what all the detail shops show as a base price. No detail shop can give you an accurate price until they actually see your particular cars condition. So call ahead and set up a drive-by appointment. I brought in my well-kept sedan for an exterior detail quote and received a reasonable price for what will be outstanding work. Also simultaneously my friend dropped off her 34-year-old sports car convertible Collectible for a presale beautification inside and out. Orveen was able to spot all the spots and things a buyer would see. He returned a good price for great work that Mr. Detail decade plus reputation proves. Beautiful Work in Beautiful Ballard. Photographs to Follow Soon.

Booked an appointment for the full detail interior and exterior package for my husbands car as a…read morebirthday gift. They did a great job! Interior was very clean and the exterior was nicely polished. It was an easy process to make the booking and overall a good experience.

CAR LOOKS GREAT BUT... I was surprised to learn that I would…read morestill be charged a credit card fee even if I used a check. The only alternative to avoid the cost would be to pay cold, hard cash. In all my years, a personal check has been regarded as the same as cash for most commercial transactions. Banks don't charge a fee to deposit a check. Depositing a check takes 30 seconds using your phone, so you don't need a trip to the bank or ATM. I was solicited by this vendor yesterday. He was obviously trying to drum up some work. I was quoted a price on the phone to detail both the inside AND outside of my car for about $380.00. The vendor told me on the phone that they could come tomorrow (today) as early as I liked. (Another clue they were desperate for work.) I really should have asked for a discount, but I was thinking about having the car detailed anyway, and this guy said he could show up early the next day. If I had used my regular guy, he would schedule me out for two weeks, but only charge me $350.00 for the same job. Two guys showed up and worked for almost two hours. I would have tipped them if the owner had not charged me an absurd credit card fee, even if I had written a check. How much? Let's see, 380.00 with 10.5% tax should be about $40.00, so $420.00.. Then, tacked on an additional $39.00 ???? Of course, the receipt did not itemize anything and just charged me $459.09 flat. (see image) In all fairness, I was given the option to go to the bank (ATM) and get the cash to avoid this ridiculous fee. But this was a time I could not spare, so I was forced to pay the "transaction fee." So, we start with five stars. They really did a good job, so kudos to the crew, and no deductions there. I have to deduct half a star for not being informed about the CC fee up front prior to booking. Deduct another half star for not apologizing or cutting me a break on the cost. Another half star for wanting to charge me the same for a check (which would have saved him the CC fee) and another half star for my indignation and frustration over the entire issue. So, how many are left now? Three? OK three. If he had dropped the fee for a check, I would have been happy to cut one. Since he wouldn't, I opted to use my AMX card, which charges vendors a larger fee. It's really too bad. I would be writing a five-star rave review right now had I not been gouged. From now on, I will stick to my regular guy even though he's swamped. And for good reason, apparently, he doesn't rook you. BTW, if you enjoyed my review or found it useful, funny, or cool, please don't hesitate to click the little button to say so! Better yet, friend me. So go ahead, press that button, and never miss a single one of my epic reviews in the Seattle area and beyond. Excelsior!

Ryan was great! Responsive and very pleasant. The young man who came out to my car was very nice…read more The work itself subpar , the lack of attention to detail was bad. Glass smeared, door jambs not dry, trunk rubber still dirty, back cup holder not cleaned, some headrest not wiped down. Door storage not wiped out, cup holder not wiped out, carpet on onside of seats not vacuumed. I would have done just as good minus the great trunk vacuum job taking it to Brown Bear and save myself a few hundred dollars. Lesson learned.

I got the exterior detailing done for a sedan. Paul did a fantastic job for the price. The tree…read moresap that accumulated for years was removed. The exterior looked really nice after the job. Meg was very responsive in communication. She is a good communicator too. I will go again.

Excellent service. Paulo was responsive and fair. Paulo…read morearrived on time, took his time to do a thorough job. Highly recommend.

Previous: Good quality cleaning but quite pricey. I didn't anticipate that my quotation didn't…read moreinclude tax. Reviewed to 4 stars. Update: The provider refunded the tax amount as they realized the issue. Reviewed to 5 stars.

In June, I used this service for a color correction - that is polishing scratches out of the clear…read morecoat with some compound. It was a 3+ hour job, 90% great work, but there was also a spot where he had burned through the clear coat into the base layer. When I pointed that out he claimed "it was there before and he didn't know what that was"... He also accidentally polished some plastic around the side mirror to high gloss. The base layer can only be fixed with repainting. I'm conflicted about rating this service since the car mostly looked fine, but if 3 stars means 'ok,' and 2 stars means 'could have been better,' I must lean toward the latter because I really would have preferred not to have another runaround to address this damage . He charged me $450 to buff the scratches and apply ceramic to those areas, but no other panels were included. He quoted me $1,200 for a full detail if I wanted that. Well, I skipped the tip option. All in all, this color correction, including the subsequent repair of collateral damage and alternative transportation, ended up costing me ~$1,200.

Fast, quality service with a smile. These guys fixed my damaged car door and front left side in…read morejust a couple of days! My car looks as good as new

1/5 - AVOID SEATTLE AUTO PRO AT ALL COSTS…read more This was one of the worst auto repair experiences I've ever had. I took my Lexus to Seattle Auto Pro to fix several cylinder misfires. I came prepared and even brought all 6 spark plugs myself. They inspected the car and then upsold me, telling me I also needed 6 ignition coils from them. I trusted them and agreed to the work. They kept my car from Friday to Monday, then texted me saying the misfires were fixed. Cool. I paid and picked it up thinking the nightmare was over. It wasn't. On the drive home on the freeway, my car started misfiring worse than before. The whole car was shaking uncontrollably and it smelled strongly of unburnt gas. This was honestly scary and felt dangerous. I barely made it home and parked it. When I called the shop to tell them what happened, one of their mechanics, Favian, told me the problem was now the O2 sensor and that I needed to buy one and bring the car back the next day. That made zero sense to me, and at that point I had lost all trust in them. Before taking it anywhere else, I scanned my car. When I originally brought it to Seattle Auto Pro, my Topdon scanner showed 5 trouble codes. After picking it up from them and having it run WAY worse, it now showed 21 codes. That alone tells you how badly they messed things up. I refused to bring it back to Seattle Auto Pro and instead had it towed to another shop I had prior experience with. They diagnosed and fixed the car the same day. They did not upsell me. They told me the O2 sensor had absolutely nothing to do with how the car was running. The real problem? A broken spark plug inside the cylinder -- which is insane considering Seattle Auto Pro had just "replaced" my spark plugs. The second shop was genuinely shocked at the condition my car was in after Seattle Auto Pro worked on it. They fixed it properly, charged me way less, and even gave me a warranty on their work. Seattle Auto Pro gave me a bigger bill and a car that was worse than when I brought it in. This could have been catastrophic for my engine if I had continued driving it or followed their advice and kept throwing random parts at it. Bottom line: Seattle Auto Pro either doesn't know how to properly diagnose cars or doesn't care. They upsell parts, misdiagnose problems, and send you off with an unsafe vehicle. Never, ever take your car here. I will never go back. F*** Favian!

Great job! Car looks as good as it can for 10 years old. We had some pretty serious pollen and…read moremold going on after the winter; sucks not having a garage in this climate. Mr Detail got it cleaned up nicely.

Thanks to the men at Mr Detail my X5 looked brand new inside & out after a hard winter! I'd…read morerecommend Mr Detail for detailing your ride. Very friendly staff doing a solid service with a smile from the building on Alki. Now I was quoted one priced but he shared some upgrade tips that made sense. Didn't even think about moss creeping into crakes and once he mentioned I then noticed. Inside looked like a brand new truck minus the new car smell. I drove off extremely pleased and will have them detail my X5 or whatever I'm driving. I salute you guys for an outstanding detail experience !

Very nice and great service here, highly recommend! Bryan is great at the front desk. Thank you…read moreguys on a quality and timely job on my interior detail and window tinting!

good service, good price, very professional, very communicative. They did an amazing detailed job -…read moremy car looked beautiful. 10/10 would recommend!

I was referred to Mobile Bumper Lee by a friend and Lee didn't disappoint. I had a deep scratch on…read moremy car and he restored it to look brand new. I actually called 2 other mobile dent places and they only repair dents and don't paint, which was frustrating. In comes Lee, with quick responses to calls and texts and reasonable pricing. Especially since he comes to you onsite. He is all business, so don't expect a lot of small talk. The scheduling was quick and it only took him a few hours for the repair. I'll be calling on him again for future work.

Amazing job, extremely punctual, very pleased with the outcome!…read more You will get faster response and better traction getting on a call with Lee than over email.