This business and its staff are incredibly accommodating. Since I am not one to regularly use the…read moreservices of an auto parts store, I walked in with only the (thankful) recommendation of a knowledgeable family member who regularly does business with the folks at Edmonds O'Reilley's. Following his instructions, I called the store about locating the correct required replacement parts for 2 exterior light bulbs (that are required by law to be lit). On Mon Fed 2, I spoke to Jessica, parts manager, who found the correct bulbs in their stock and offered 3 levels of lighting products. I took her recommendation for the higher end LED version of bulbs, which she left in pick-up later storage to be picked up on Wed. She referred me to (another) Jessica who did indeed help. She also kindly replaced said pair of new LED lights to make me street legal. Both ladies helped this needy customer. I was happy I was referred to this store that was generous in its assistance and effort to help a customer. The transaction was totally upfront, transparent and honest carried out by helpful, courteous staff.

This place is never busy. Easy to get in and out and the employees are really helpful. I stopped by…read morefor a headlight and to ask about batteries. I got the headlight and the employee told me that I could get a high quality and less expensive battery at Costco. I really appreciated that!

Sunday, 01-18-2026 @10:45 AM, I placed an order for pick up with AutoZone. Located at 19715 Pacific…read moreHwy. 99 Suite B Lynnwood WA, 98034. I received an email stating that it was received, and I would receive another email when it was ready for pickup. I ordered 3 item and had the expectation that it would be ready within the hour or so. Well, that didn't happen, and it was getting close to me having other errands that I needed to get to that morning. I decided that I've put off hitting the road waiting on Autozone, to get my order ready. So I decided that I would pop into the AutoZone to see if my order was ready, even though I never received a confirmation. I entered the store, greeted aggressively, and explained that I placed an online order, prepaid for pick up. This is 2:00 PM mind you, He then get in the computer, verifies my order and then precedes to fill it, only after I just showed up. This tells me, that the online orders aren't an inclining of a priority, nor was there an acknowledgement of the 3 hrs of the order being place, and fulfilled only because I actually came into the store to get what I paid for. Of course, I received that confirmation email that my order was ready for pickup after I showed up to retrieve my purchase.

So helpful!! I work next door and needed a jumpstart. They helped so quickly and kindly! Told me I…read moreneeded to tighten a bolt on the terminal. Cut to 2 days later them helping me tighten it because I didn't know what I was doing haha. Thank you so much!

I've purchase three different truck canopies for three different trucks over the years From Canopy…read moreWorld of Edmonds. Recently I found my Canopy was stuck closed. The tech at this site was able to free the latch, cleaned and greased it for me at no charge. Just fantastic service and always received a fair price for my canopies. I highly recommend this busines. Rick

We went into this business looking to replace an existing tonneau. The receptionist at the front…read moredesk showed us the only model that would work with our 2013 Toyota Tacoma and was obviously upset or disappointed when we didn't commit to getting this installed after a quote of $2,600. I wasn't clear if this estimate did or did not include tax and installation but left with the overall impression this place was not very professional and well run. Another employee was so loud I had trouble understanding the reception person we were trying to deal with. We ended up going with Truck Builders just down the street. We not only saved money, the whole experience from start to finished installation was excellent.

I called the Pick-n-Pull looking for a side mirror for my car. The guy on the phone said they had…read moretwo of my make of car so I drove up there hoping I could find the mirror. When I got there the salesperson told me I had to pay a $3 yard fee just to enter the yard to look at the cars on the chance your part might be there. When I talked with them on the phone they didn't say anything about that. I figured I'd driven all the way to the place so I just paid it. But I've been to a number of other wrecking yards over the years and never had to pay an entrance fee. Turns out that 3 bucks was a complete waste of money because when I got out to the yard the side mirrors on both cars were already gone. When I complained on the way out they just shrugged. I'll never go here again.

I love coming here and have been for years! They always seem to have really interesting cars and…read moreusually have what I need. I got a great deal on a car I purchased there 3 years ago, and I'm still driving it, it's been great! Love the parts, staff is friendly, prices aren't too bad. If you like to DIY your cars, this is the place. PNP is my retail therapy!

I want to paint my old car. Ive never painted a car before. I went to the nearest Wesco. The two…read moreguys didnt know didely squat about painting. I think thats messed up.

I was just a small dollar customer wanting only some touch up paint, but still I was treated as…read morewell as any big spender. They were very helpful and friendly and took interest in helping me, even after being unable to find a color code on my 30 year old jeep they were somehow still able to match my paint near perfect. Thanks Guys!

If you're working on a project car, or own a shop, this is the place to go. Bring your most…read moretechnical, difficult, and custom problems to the group here, and you'll be pleasantly surprised. They will work to get the right part, for the right application. Not to mention custom applications, and finding solutions which will work.

I came in to the O'Reilly Auto Parts on Ballinger Way Northeast this past Friday, 18 July 2025,…read morelooking for a new hubcap for my car. The parking lot and store were slightly busy, but a few parking spots were available. After walking the aisles and not spotting hubcaps, I approached the front counter and was warmly greeted by a worker. I asked about hubcaps and she asked what size my tires were. I had taken a few pictures and she looked at them, then offered to take a look at the car. We walked out to my car and they were 15 inch tires. We went back inside the store and she showed me three options they had for hubcaps at that size (two silver and one black and gray). I decided to go with the black and gray ones, which came in a 4-pack. The total with tax was less than $60. On Monday 21 July 2025, I went to install one and found it appeared to be too flat to install on the tire of my car (the plastic of the hubcap pressed against the metal of the wheel/tire such that it impeded the hubcap properly snapping into place). After removing any smudges from the hubcap I attempted to install and putting everything back in the original packaging, I came back to the store this morning (Tuesday 22 July 2025) to see if I could return the item. My inquiry was processed by an alert worker and I was issued a full refund. While the item did not work, my overall shopping experience was excellent.

Good help honest folk let you know what parts are available especially newer vehiclesread more

Was traveling through the area on a road trip when our check engine light came on. After hearing it…read morewas a spark plug misfire, we came in to seek help. Khing Ly was very upfront and honest, and laid out our options. Although the car was seemingly fine, Khing gave us his contact info and told us they moved things around so if the light came on again we could identify the source of the problem. The free coffee was a bonus too.

I tried to contact the service department, and it appears that the phone number does not appear on…read morethe Dealer website. I had to google it. Once my call went through, It was answered by AI. I asked to speak with service, and I had the privilege of leaving a voicemail to the service department, which remains unanswered an hour later. I refer to this method of customer service as "customer repellant" in that they really do NOT want to talk with me on the phone.

Don't buy your hand tools there I had one for 10 years they're supposed to be lifetime guarantee…read moreand they wouldn't honor it and the manager didn't even consider swapping it out for the new brand Not happy pissed customer

Super rude associate on the phone. I was asking sbout windshield wipers for my car. He looked it up…read moreand said there were four different sizes. He didn't know which ones I would need and no they wouldn't help me install them. Well guess what...right down the road Oreillys told me there was only one size for my car and he put them in under 3 minutes. Customer service at its finest. Sorry, Napa.

This is a good AutoZone location. They have just about any item you would need to accomplish…read moreautomobile maintenance and repair. The staff is knowledgeable and provided adequate assistance during my visit. I would definitely visit this AutoZone location again, for my automobile maintenance needs.

I needed a battery today, ended up at Auto zone on 168th street. I am so happy that Ryan Hammond…read morewas at work. Very knowledgeable about his job, my car and answered any question that I had. He really helped me make an informed decision. I really appreciate all you did for me. I was having a bad day and he was awesome. Called me by my first name which really helped me feel better. Thank you, Ryan. Tiffany Neal